Franchisee Manager

Functional Consultant 

Bangalore / Full-Time

Job Description

We build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a Functional Consultant to help us to gather requirements, preparation of detailed analysis, understand data from various data sources as part of data discovery, and assist implementation consultants to build data pipelines and data analysis on the standard product for our esteem customers. By joining our team, you will take part in various projects, involves working with clients to successfully implement and integrate a -’s products, software, or systems into their existing infrastructure or - cloud. 

What You'll Do

•      Preparation of detailed analysis of business processes, including client interviews, current flow validation, and development of automated flow charts detailing process steps, hand offs and decision points

•      Providing applications support to customers, answering complex questions on function and usage of product

•      Serving as primary support liaison between company and customer, conveying customer feedback to application development staff

•      Delivering tasks on time and in line with client expectations

•      Analyze client requirements and help implementation consultants to configure the product or system accordingly. Communicate product owner on the new functionalities to be developed in the product if required

•      Managing, developing and encouraging junior members of the team

•      Conduct training sessions and workshops to educate clients on the effective use of the product or system

•      Foster strong relationships with clients, acting as a trusted advisor and maintaining regular communication to ensure client satisfaction. Identify upselling and cross-selling opportunities based on client needs and the company's product portfolio

There are no shortcuts to achieving greatness: It is a lot of work. But once you are at the top, you will enjoy the view. 

Requirements & Skills

•      Overall 10+ years of experience having Bachelor's degree/Master’s degree or equivalent practical experience

•      4-6 years of experience in a supply chain, manufacturing, logistic department as domain specialist

•      Deep experience of at least one major ERP supply chain solution preferably SAP

•      Strong skills in developing and presenting clear and concise solution briefing 

•      Exceptionally strong verbal and written communication skills are required good interpersonal and organizational skill

Steinbeis India

Position: Senior Full Stack Developer

Experience: 2-5 years

Salary: Based upon Industry Standards (Best in Industry)

Job Description: Senior Full Stack Developer (MERN Stack)

We are seeking a highly skilled and experienced Senior Software Developer with a strong background in MERN Stack (MongoDB, Express.js, React.js, and Node.js) development.

Responsibilities:

• Lead and manage a development team, delegating tasks and ensuring effective collaboration.
• Design, develop, and maintain efficient and scalable web applications using the MERN Stack.
• Write clean, well-documented, and high-performing code while adhering to best practices and coding standards.
• Creating schedules and timelines for both you and your team, and ensuring strict adherence to these timelines.
• Implement robust security practices to safeguard data and applications.
• Conduct thorough testing and debugging to ensure the functionality, performance, and security of the applications.
• Work closely with product managers, designers, and other stakeholders to deliver solutions that meet business requirements.
• Provide technical guidance and mentorship to junior developers, assisting them in solving complex problems and improving their skills.
• Stay updated with the latest trends and advancements in MERN Stack development and suggest innovative ideas to enhance our software products.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2 to 5 years of professional experience in MERN Stack development.
• Strong proficiency in Node.js, React.js, Express.js, MongoDB and java.
• Experience with RESTful API development and integration.
• Possessing a robust understanding of coding.
• Solid understanding of front-end technologies such as HTML5, CSS3, and JavaScript.
• Knowledge of database systems and proficiency in writing efficient database queries.
• Familiarity with version control systems (e.g., Git) and agile development methodologies.
• Excellent problem-solving skills and the ability to think critically.
• Strong communication and interpersonal skills, with the ability to collaborate effectively within a team.

Please submit your resume, along with relevant work samples, highlighting your experience with MERN Stack development.

Location: Gachibowli (Hyderabad)

Website: https://www.steinbeis.in/

JOB SUMMARY

Work on the website, enterprise applications (multichannel), embedded product UI’s

•  Translate high-level design requirements into wireframes and engaging, intuitive, and functional user interfaces
•  Ability to execute visual designs at all stages of the project. From conceptual to finalization and handover
•  Ability to create visual design concepts, style guides, and design documents
•  Conduct expert/heuristic evaluation reviews of the products and services. Providing design recommendations.
•  Collaborate with product management and engineering teams to implement innovative solutions
•  Work closely with the developer team, manage and maintain designs to meet customer needs, validate and ensure delivering world-class experiences
•  Participate in design discussions and collaborative sessions with teams and stakeholders, offering and providing feedback on concepts and ideas to evolve the experience
•  Create mood boards, mind maps and be a part of brainstorming sessions
•  Deliver high fidelity schematics, workflows, interaction storyboards, and design deliverables that guide creative, content, and development efforts
•  Be a productive and additive teammate, actively helping leaders and peers to raise the bar while also capitalizing on ideas from others
•  Knowledge of Mobile, Tablet, and Desktop design constraints and patterns

What are we looking for?

Qualifications and Skills:-

•  A talented UI/UX Designer with a keen eye for details, a storyteller, and a problem solver
•  Excellent understanding of typography, Color, Layout
•  Strong verbal and writing skills, ability to tell a story around an experience or solution
•  Fluency in creating user flows, wireframes, and prototypes preferably on Adobe CS, Sketch, Axure, etc
•  Contributes to building a design-centric work culture

Desired Candidate Profile

• Strong commercial and contractual awareness and excellent negotiation skills
• Strong communication, leadership and interpersonal skills
• Demonstrated creative and critical thinking skills
• Ability to work on multiple projects simultaneously
• Knowledge in Microsoft Excel, Google Sheets and PowerPoint etc
• Positive approach to problem solving    

1. Prior experience in Inside sales
2. Target Driven
3. Excellent communication skills
4. Willing to work hard and achieve the target as a team player
5. Client-focused and less TAT for conversion
6. Ability to generate reference and leads from existing and prospects
7. Multi-lingual skills are added advantage
8. Basic use of computers, CRM and giving a demo to clients on trading software 

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately