IT Administrator

Who We Are 

Studio Management (studiomgmt.co) is a uniquely positioned organization combining venture capital, hedge fund investments, and startup incubation. Our portfolio includes successful ventures like Sentieo (acquired by AlphaSense for $185 million), as well as innovative products such as Emailzap (emailzap.co) and Mindful Minutes for Toddlers. We’re expanding our team to continue launching products at the forefront of technology, and we’re looking for an Engineering Lead who shares our passion for building the “next big thing.”

The Role 

We are seeking a hands-on Engineering Lead to guide our product development efforts across multiple high-impact ventures. You will own the overall technical vision, mentor a remote team of engineers, and spearhead the creation of new-age products in a fast-paced startup environment. This is a strategic, influential role that requires a blend of technical prowess, leadership, and a keen interest in building products from zero to one.

Responsibilities

• Technical Leadership: Define and drive the architectural roadmap for new and existing products, ensuring high-quality code, scalability, and reliability.
• Mentorship & Team Building: Hire, lead, and develop a team of engineers. Foster a culture of continuous learning, ownership, and collaboration.
• Product Innovation: Work closely with product managers, designers, and stakeholders to conceptualize, build, and iterate on cutting-edge, user-centric solutions.
• Hands-On Development: Write efficient, maintainable code and perform thorough code reviews, setting the standard for engineering excellence.
• Cross-Functional Collaboration: Partner with different functions (product, design, marketing) to ensure alignment on requirements, timelines, and deliverables.
• Process Optimization: Establish best practices and processes that improve development speed, code quality, and overall team productivity.
• Continuous Improvement: Champion performance optimizations, new technologies, and modern frameworks to keep the tech stack fresh and competitive.

What We’re Looking For

• 4+ Years of Engineering Experience: A proven track record of designing and delivering high-impact software products.
• Technical Mastery: Expertise in a full-stack environment—HTML, CSS, JavaScript (React/React Native), Python (Django), and AWS. Strong computer science fundamentals, including data structures and system design.
• Leadership & Communication: Demonstrated ability to mentor team members, influence technical decisions, and articulate complex concepts clearly.
• Entrepreneurial Mindset: Passion for building new-age products, thriving in ambiguity, and rapidly iterating to find product-market fit.
• Problem Solver: Adept at breaking down complex challenges into scalable, efficient solutions.
• Ownership Mentality: Self-driven individual who takes full responsibility for project outcomes and team success.
• Adaptability: Comfort working in an environment where priorities can shift quickly, and opportunities for innovation abound.

Why Join Us

• High-Impact Work: Drive the technical direction of multiple ventures, shaping the future of new products from day one.
• Innovation Culture: Operate in a remote-first, collaborative environment that encourages bold thinking and rapid experimentation.
• Growth & Autonomy: Enjoy opportunities for both leadership advancement and deepening your technical skillset.
• Global Team: Work alongside a diverse group of talented professionals who share a passion for pushing boundaries.
• Competitive Benefits: Receive market-leading compensation and benefits in a role that rewards both individual and team success.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Min 4 Years Experience in Embbeded domain

1. C++

2. C++ ★ Profinet ProfiSAFE ★ Embedded RTOS

3. rtos c c++ python ★ Industrial protocols Embedded Security Threat Modeling ★ Embedded C Embedded Linux

4. Embedded Systems ★ Embedded C ★ C++ ★ RTOS

Job Description:

• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of  back-end languages (e.g. C#, Java, PHP, Python) 
• JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail.

• Has experience of working in a graphics environment, to a brief and delivering to deadlines with some evidence of design management capability
• Familiarity with best practices for graphics and video content on social media platforms (YouTube, LinkedIn, Facebook, Twitter, Instagram)
• Should optimize existing graphics and video content
• Use of Microsoft Office, Dropbox, and G Suite.
• Has advanced knowledge of Adobe Creative Suite (mainly InDesign, Illustrator, Premiere, and Photoshop)

Candidate Specification

• A strong portfolio of illustrations or other graphics.
• A keen eye for aesthetics and details.
• Communication skills.
• A degree in Design, Fine Arts, or a related field is a plus.
• Is self-starting, highly motivated, and hands-on
• Creativity and awareness of current design trends
• Can manage time efficiently, able to prioritize, works fast and accurately to meet tight deadlines

• Develops a system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.
• Plan accounts strategy for all the group companies and units.

• Maintains historical records by filing documents.
• Maintain an accurate record of financial transactions.
• Maintains records of financial transactions by establishing accounts; posting transactions; ensuring legal requirements compliance.
• Maintains subsidiary accounts by verifying, allocating, and posting transactions.
• Maintain - Journal Vouchers, Ledger, Cashbook, Trading Account, P&L Account, and Balance Sheet.
• Reconciliation of accounts - Bank, and account reconciliation.
• Handle payroll in a timely manner

• Prepares financial reports by collecting, analysing, and summarising account information and trends.
• Monitor any variances from the projected budget.
• Increase productivity by developing automated reporting/forecasting tools.

• Complies with central, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.

• Experienced in handling international purchase and sales.
• Advising on investment activities and provide strategies that the company should take
• Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans.

• Years of Relevant Experience- 5+
• Education & Work experience- We prioritize skills over degrees but Bachelor’s degree in accounting, finance, or related field.
• Software and Applications- Microsoft Excel- High Level Proficiency, Quickbooks, ZohoBooks, Tally ERP or other applications.
• Skills- Advanced Mathematical Skills, Strong fluency with Excel formulas and functions, Strong analytical and data gathering skills.
• Should have experience in: Handling accounting in a Group company and multi-business scenario example, e-commerce, consulting, hospitality, investments and VC.
• Qualities & Capabilities-
• Strong knack for details.
• Produce work with a high level of accuracy.
• Professionalism and organisation skills.
• Very procedure oriented.
• Tech friendly, and quick to learn.