Field Sales Executive | Baripada

Job Description for Project Manager:-

1.Exposure to US/International Client Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.

3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.

5. Responsible for client receivables; planning and execution of monthly retention.

6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7. Preferred Location Noida.

8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.

Key Responsibilities

• Serve as the main point of contact for assigned clients
• Ensure clients receive maximum value from E2M services
• Deliver an excellent client experience and manage escalations
• Coordinate with project managers, developers, designers, and SEO teams for timely delivery
• Gather feedback and represent client needs internally
• Drive renewals, retention, and account growth
• Track account health, budgets, timelines, and profitability
• Build trusted relationships and provide strategic guidance
• Identify risks early and implement solutions
• Collaborate across teams for a seamless client journey

Requirements

• 3–5 years of experience in a digital, creative, or web agency
• Experience managing or delivering web/digital projects
• Strong understanding of web technologies and digital marketing (no coding required)
• Ability to handle multiple accounts and priorities
• Clear and professional communication skills
• Proven record in client retention, growth, and profitability
• Strong relationship-building and stakeholder management skills
• Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
• Ability to work independently and collaboratively
• Experience working with Sales/Pre-sales/Account teams
• Strong presentation skills and attention to detail
• Experience working with North American clients and time zones

We’re looking for a full-stack developer to join our founding team and drive our product development. If you’re someone who thrives on high ownership, can figure stuff out on your own and wants to be part of the zero-to-one journey, this might be for you.

• Tl;dr code, debug and repeat, but since job descriptions are supposed to be serious stuff, feel free to read on;
• You’ll be responsible for architecture and development of both frontend and backend systems;
• Brainstorm and prioritize features with the product team based on technical feasibility to define the product roadmap;
• Ownership of shipping features from writing the frontend and backend code to making it live;
• Unless you’re the one who writes answers on stackoverflow, your code is going to break so make sure you can come back and fix it;

• If you can write code that works, we should be good but read on (disclaimer: most of what follows is not a hard requirement);
• You have 1-3 years of experience building a product from scratch or being in the initial engineering team of an early stage startup;
• Well versed with front-end technologies like HTML, CSS, Javascript to craft intuitive UIs;
• Worked with React.JS & Redux (or similar frameworks) to build scalable, reusable components;
• You've built backend architectures using Node.js & Postgres (Brownie points if you’ve worked with Redis & Sequelize);
• Deployed applications on AWS using services like RDS, EC2, S3, Cloudfront;
• You can write tests, are great at logging {by great logging we don’t mean embarrassing console logs} & error tracking using tools like Sentry & Travis CI;
• Most of the above is us trying to sound legit about our stack, so if you’ve not worked with some of it & are open to learning or have better ideas, it’s totally cool;

Location: Delhi NCR, India (Remote for now, hybrid model post-covid)

About the job

The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for product designing with the creativity that would produce an appealing and delightful user experience.

About the role and responsibilities

The UI/UX designer’s role encompasses a couple of the following responsibilities.

To be able to communicate and tell stories with animations

To understand, conceptualise and create storyboards for micro-animations and animations before the final animation

Working alongside UI/UX designers to enhance the experience of digital products

Frequently identify opportunities where motion design would enhance the user experience in digital solutions

Create high quality, creative and innovative animations in 2D and/or 3D

To have a keen interest in learning new tools and expand their horizon of knowledge

About the requirement

The UI/UX designer should have the following abilities

Proven motion design experience and a diverse portfolio to showcase one’s work

Strong storytelling skills and a solid foundation in the fundamentals of visual and motion design

Display the ability to work in different styles

Proficient in softwares like After Effects(presets and plugins), Photoshop, Illustrator, Figma, etc.

A keen eye for design aesthetics and details

Able to articulate ideas, both written and spoken, to drive impact

Good communication skills

Ability to work methodically and meet work in a fast-paced environment

The ability to create illustrations will be a plus

Prior experience with product company or digital products will be a plus

Degree / Certification in Design, Fine Arts or related field is a plus

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate. 

You’ll be our: Interaction Design Manager

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be aligned with: Customer Experience Lead

You’ll be the member of: Customer Experience Team

What you’ll do :

As a design leader, you will be working with Product managers, Experience managers and Engineering teams to define strategies and lead the creation of great unparalleled customer experiences

You will be owning & driving the quality of Customer and Business-facing interfaces designed across customer journeys

You will be designing how designers design. Dream, explore, create, and nurture other designers’ skills and processes, identifying areas for improvement through collaborating across functions at company

Involve yourself in increasing the effectiveness of the entire team by helping to define and adapt design processes that elevate the productivity and well-being of the Interaction Design Team

Manage communication and documentation within the interaction design team, partner with other functions, external contacts, and contribute to a company-wide understanding of the role of design

Introduce new ideas, new processes, and new tools to best support an efficient process, creative work, and consistently high-quality execution

Facilitate project scheduling, establish deadlines, ensure the team is aware of key milestones, lead team meetings, and coordinate creative/design reviews throughout the entire product lifecycle

Here’s what we are looking for:

6-9 years in Interaction Design, with an emphasis on digital product design

Experienced in managing design team and comes with a deep understanding of design methodology and the creative process

Experienced in collaboration and building relationships - interfacing with Research, Product, Marketing, and Engineering teams

Experienced in scoping, managing, and facilitating design sprints and workshops with large interdisciplinary teams

Must be driven by outcomes and committed to continuous learning

Experience in working with rapid-growth companies or startups is an added advantage

What you'll bring :

Degree in design from Tier 1 Design schools would be preferred but is not a mandate

6-9 years of relevant experience