About the Company
Blue Sky Analytics is a Climate Tech startup building an API based catalogue of Environmental Datasets by leveraging Satellite data, AI, and cloud. Our funders include Beenext and Rainmatter. Over the next 12 months, we aim to expand to 10 environmental datasets spanning water, land, heat, and more!
We are looking for a Sales Associate to be a part of the growing Sales and BD team and be a point of contact for self-sign-up users. Further, assist with non-consultative sales projects. Come save the planet with us!
Your Role
- Build extensive knowledge of our Developers Portal, datasets and APIs.
- Point of contact for our client's technical and logistical issues.
- Assist with off-the-shelf sales of our ready products.
- Maintain records of payments by users.
- Point of contact for self-onboarded users and their queries.
- Explore different softwares & tools that will aid customer experience.
- Collect meaningful feedback from clients and relay suggestions to the teams.
- Maintain and facilitate good relationships with clients.
- Collect meaningful feedback from clients and relay suggestions to the teams.
- Report to BD Lead and assist with sales funnel.
Requirements
- Good communication skills and by that, we also mean being an excellent listener is paramount.
- Technical background (Engineering, Data Science, Math, Physics, Computer Science) preferred.
- Organized and detail-oriented. Can keep track of multiple conversations and take each to a logical conclusion.
- Ability to simplify technical jargon for clients and effectively communicate the issue to the platform team.
- Aptitude for prioritizing tasks.
- Excellent problem-solving skills.
- Able to filter out which issue goes to which team.
- Ability to understand where the customer is coming from and be committed to client satisfaction.
- 1-2 Years Experience with B2B customer care preferred, but not required.
- Experience as a sales representative in Saas, DaaS.
- Experience with Hubspot and CRMs.
- Ability to pick up new tools. (Notion, Front etc)
- Experience in working with APIs and in data companies preferred.
Benefits
- Work from anywhere: Work by the beach or from the mountains.
- Open source at heart: We are building a community where you can use, contribute and collaborate on.
- Own a slice of the pie: Possibility of becoming an owner by investing in ESOPs.
- Flexible timings: Fit your work around your lifestyle.
- Comprehensive health cover: Health cover for you and your dependents to keep you tension free.
- Work Machine of choice: Buy a device and own it after completing a year at BSA.
- Quarterly Retreats: Yes there's work-but then there's all the non-work+fun aspect aka the retreat!
- Yearly vacations: Take time off to rest and get ready for the next big assignment by availing the paid leaves.
Shubham Vishwakarma
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