
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Ability to evaluate the data collected through task analysis, business process, surveys and workshops and derive meaningful insights
- Communicating effectively with UX team, external clients and internal teams to deliver product’s functional requirement.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions.
- Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
- Have complete ownership for project quality, delivery and timelines.
- Ability to manage team and multiple projects.
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories/use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and processes to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.

About Thence
About
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at https://www.thence.co/about-us/">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
Connect with the team
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Sub- Department: Design
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Minimum Qualification: Diploma
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Job Description
To conceptualize and design Soft Home Furnishing products like, Decorative Cushions, Bedspreads, Curtains, Throws, Table Linen etc. for exports. Work proficiently on computers to design and make CADS with Adobe Photoshop, etc.
Forecast colors, trends and designs for export markets. Create samples with tailors and other crafts persons.
Candidate Requirement:
Experience: 3 to 4 Yrs
Qualification: Textile Design Graduates / Diploma from fashion institutes or National Institute of Fashion Technology (NIFT).
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Employment Type: Full Time, Permanent
Role Category: Textile designer
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Job Description
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Job Description
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Experience: 10 Years to 20 Years
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Sub- Department: Design
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Job Description
Role Objective
We are seeking a visionary and seasoned Design Manager. With over a decade of experience, you will bridge the gap between artistic innovation and commercial viability. You will be responsible for translating global trends into market-ready collections (Bed, Bath, Table, Kitchen Textiles) that resonate with high-end international US retailers.
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About RockED
RockED is a fast-growing EdTech company building a microlearning platform that delivers byte-sized, engaging content to learners on their mobile devices. Headquartered in Florida, with our R&D team based in Bangalore, we are focused on creating intuitive, learner-first experiences through thoughtful design and strong engineering.
About the Role
We are looking for a QA Engineer who is passionate about quality, automation, and building scalable testing practices in a product-based environment. This role requires a strong mix of hands-on automation expertise, leadership capability, and the ability to collaborate closely with engineering and product teams.
Key Responsibilities
● Own end-to-end quality assurance strategy for the product across web and mobile platforms
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Qualification/Skills required-
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● Experience with automation tools/frameworks (e.g., Selenium, Cypress, Playwright, Appium,etc.)
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We are looking for a Performance Marketing Manager for one of the fastest growing SaaS companies in India.
Role - Performance Marketing Manager
Experience - 5+ years
Location - Remote
About Company -
They are a SaaS product, is an easy-to-use social media marketing tool that helps professionals, teams, and businesses automate their social media management. It helps customers at every step right from publishing posts on their profiles to analyzing their posts performance.
You will be:
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Position: Logistics Specialist
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- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
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Strategic Talent Planning:
Collaborate with leadership to understand business goals and workforce needs.
Develop and implement a strategic talent acquisition plan aligned with organizational objectives.
Full-Cycle Recruitment:
Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, and selecting candidates.
Conduct thorough candidate assessments to ensure a strong cultural fit and alignment with job requirements.
Team Leadership:
Lead and mentor a team of recruiters, providing guidance and support in achieving recruitment goals.
Conduct regular training sessions to enhance the team's skills and knowledge.
Employer Branding:
Develop and promote the organization's employer brand to attract top talent.
Utilize various channels to showcase the company culture and values.
Sourcing Strategies:
Implement creative sourcing strategies to attract passive and active candidates.
Build and maintain a pipeline of potential candidates for current and future hiring needs.
Collaboration with Hiring Managers:
Partner with hiring managers to understand staffing needs and requirements.
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Candidate Experience:
Ensure a positive and seamless candidate experience throughout the recruitment process.
Gather feedback from candidates to continuously improve recruitment processes.
Data Analysis and Reporting:
Utilize recruitment metrics and analytics to track and report on the effectiveness of talent acquisition efforts.
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Vendor Management:
Manage relationships with external recruitment agencies and other vendors.

Roles and Responsibilities:
• Gather and analyse cloud infrastructure requirements
• Automating system tasks and infrastructure using a scripting language (Shell/Python/Ruby
preferred), with configuration management tools (Ansible/ Puppet/Chef), service registry and
discovery tools (Consul and Vault, etc), infrastructure orchestration tools (Terraform,
CloudFormation), and automated imaging tools (Packer)
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• An eye for monitoring – the candidate should be able to look at complex infrastructure and be
able to figure out what to monitor and how.
• Work along with the Engineering team to help out with Infrastructure / Network automation needs.
• Deploy infrastructure as code and automate as much as possible
• Manage a team of DevOps
Desired Profile:
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• Working knowledge of Configuration management tools like Ansible/ Chef/ Puppet, Redfish.
• Experience in scripting languages like Ruby/ Python/ Shell Scripting
• Working knowledge of IP networking, VPN's, DNS, load balancing, firewalling & IPS concepts
• Strong Linux/Unix administration skills.
• Self-starter who can implement with minimal guidance
• Hands-on experience setting up CICD from SCRATCH in Jenkins
• Experience with Managing K8s infrastructure
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- Identifying potential clients and partners, and reaching out to them to understand their requirements and counsel the students to choose Skill Dunia courses.
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This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance, and support for proactive and preventative analysis of Production and Development systems.
- Managing the Linux Infrastructure and web technologies
- Patching and upgrades of Redhat Linux OS and server firmware.
- General Redhat Linux system administration and networking.
iii. Troubleshooting and Issue Resolution of OS and network stack incidents.
iv. Configurations management using puppet and version control.
v. Systems monitoring and availability.
vi. Web applications and application routing.
vii. Web-site infrastructure, content delivery, and security. - Day to day responsibilities will include: Completing service requests, responding to Incidents and Problems as they arise as well as providing day to day support and troubleshooting for Production and Development systems.
3. Create a run book of operational processes and follow a support matrix of products.
4. Ensuring Internal Handovers are completed, and all OS documentation is updated.
5. Troubleshoot system issues, plan for future capacity, and monitor systems performance.
6. Proactive monitoring of the Linux platform and ownership of these tools/dashboards.
7. Work with the delivery and engineering teams to develop the platform and technologies, striving to automate where possible.
8. Continuously improve the team, tools, and processes, support regular agile releases of applications and architectural improvements.
9. The role includes participating in a team Rota to provide out-of-hours support.
Person Specification:
Ability / Expertise
This position is suited to an engineer with at least 8 years of Redhat Linux / Centos Systems Administration experience that is looking to broaden their range of technologies and work using modern tools and techniques.
We are looking for someone with the right attitude: -
Eager to learn new technologies, tools, and techniques alongside applying their existing skills and judgment.
• Pragmatic approach to balancing different work priorities such as incidents, requests and
Page Break troubleshooting.
- Can do/Proactive in improving the environments around them.
• Sets the desired goal and the plans to achieve it.
• Proud of their achievements and keen to improve further.
This will be a busy role in a team so the successful candidate’s behaviors will need to strongly align with our values:
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• Lead the way: innovative and resilient, strong learning agility and curiosity
• Love what we do: Conscientiousness - has high self-discipline, carefulness, thoroughness, and organization, Flexible and adaptable
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Qualifications
Essential:
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• Excellent Communication (Listening, speaking, the transmission of concepts with/without examples, etc).
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- Automation using REST API to build Extensions and Custom Reporting
- Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"
- CICD Orchestration tools and other SCM/VC tools
- Microsoft MCSD Application Lifecycle Management certified
- A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
- Good communication skills
- Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
- Visual Studio and the .NET Framework experience is required "
- Administration and Support for Azure DevOps Server/Services
- Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
- Process Template Customization and Deployment model
- Work with the user community to adopt new features, enable new use cases, and help resolve any issues
- Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
- Take the lead in the validation of the application.
- Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
- Manage patches and updates for tooling solutions and related hosting environments including the operating system
- Automate the process for Maintenance"
Responsibilities
- Manage incoming calls, chat and emails from customers in a timely manner
- Identify & assess customers’ needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to Customer Support Head when necessary
- Build sustainable relationships and trust with customers through an open communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Apply only if you have
- Proven experience in a customer support role
- Track record of over-achieving performance
- Strong listening, written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Must be fluent in English & Hindi
- Ability to work in shifts
Bonus
- If you have worked in a fin-tech company
- If you have worked in a B2C tech startup






