
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Ability to evaluate the data collected through task analysis, business process, surveys and workshops and derive meaningful insights
- Communicating effectively with UX team, external clients and internal teams to deliver product’s functional requirement.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions.
- Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
- Have complete ownership for project quality, delivery and timelines.
- Ability to manage team and multiple projects.
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories/use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and processes to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.

About Thence
About
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at https://www.thence.co/about-us/">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
Connect with the team
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About Eloelo Group
Eloelo Group is one of India's fastest-growing consumer technology companies, building category-defining products at the intersection of content, technology, and culture. The Group's flagship products — Story TV in micro-drama and Master in micro-learning — have together placed two Eloelo apps in India's Top 10, reaching over 100 million Indians who consume short-form vertical content every day.
Story TV is India's leading micro-drama platform, with 10M+ users and 500+ original titles produced in partnership with studios like Balaji Telefilms and Applause Entertainment. Master is India's #1 micro-learning app, scaling to 5M+ users in 50 days with 1,000+ bite-sized courses across AI, finance, English, and life skills.
The Founder's Office is the strategic nerve center of the Group — where vision meets execution, and where the next generation of vertical-first consumer experiences for Bharat is being built.
Role Overview
Program Manager – Founder's Office is a high-impact, high-visibility role designed for an entrepreneurial self-starter who thrives in ambiguity and complexity. You will act as a force multiplier for the Founder/CEO — driving strategic initiatives across Eloelo Group's micro-drama and micro-learning businesses, managing cross-functional programs, and ensuring organizational priorities are executed with speed and precision.
This role demands equal parts strategic thinking, operational excellence, and creative-business fluency. You will build pace, not just plans.
Key Responsibilities
Strategic Execution & Program Management
- Own and drive the execution of key strategic initiatives originating from the Founder's Office across the Group's micro-drama and micro-learning verticals.
- Build and maintain a dynamic program roadmap — tracking milestones, dependencies, risks, and outcomes across content slates, product launches, growth campaigns, and market expansions.
- Translate high-level strategic goals (e.g., scaling Story TV to 100M users, establishing Master as Bharat's lifelong learning companion) into structured plans with clear OKRs, timelines, and accountability matrices.
- Conduct regular progress reviews with business unit heads across both verticals and flag deviations proactively to the Founder.
Founder's Office Operations
- Manage the Founder's bandwidth across multiple CEO mandates by prioritizing inbound requests, preparing briefing materials, and ensuring follow-through on commitments.
- Draft high-quality communication on behalf of the Founder — memos, board presentations, investor updates, partnership pitches, and strategic notes around category creation in micro-drama and micro-learning.
- Coordinate with internal and external stakeholders to ensure the Founder is well-prepared for key meetings, talent signings, studio partnerships, and category-defining moments.
- Maintain strict confidentiality and exercise sound judgment in handling sensitive information — slate strategy, deal terms, financials, and talent contracts.
Cross-Functional Coordination & Governance
- Serve as the primary coordination node between the Founder's Office and all functional teams — Content & Studios, Product, Engineering, Growth, Marketing, Finance, HR, and BD — across both verticals.
- Lead structured governance mechanisms including weekly leadership syncs, monthly business reviews, quarterly planning, and all-hands preparation.
- Identify and resolve organizational bottlenecks — whether a content pipeline stall, product release slip, or hiring gap — escalating only what requires Founder-level attention.
- Champion a culture of accountability, documentation, and knowledge-sharing as the Group scales rapidly across teams and geographies.
Special Projects & Business Development
- Lead and manage special projects at the Founder's direction — new vertical launches, language expansion (Hindi to regional), creator and talent deals, IP partnerships, studio M&A, and international plays in short-form content.
- Conduct industry and competitive analysis across the global short-form ecosystem — ReelShort, DramaBox, Kuku TV, Flick TV in micro-drama; and the broader EdTech and creator-led learning landscape — synthesizing insights into executive-ready formats.
- Support fundraising, investor relations, and M&A activities, including data room management, due diligence coordination, and narrative development.
- Build relationships with external partners — production houses, talent agencies, distribution platforms, content studios, and investors — on behalf of the Group.
What We're Looking For
Qualifications & Experience
- 4–8 years of experience in program management, management consulting, strategy, or a Chief of Staff / Founder's Office role.
- MBA or equivalent postgraduate qualification from a reputed institution preferred; strong academic pedigree a plus.
- Demonstrated experience managing complex, cross-functional programs in a fast-paced environment.
- Prior experience in a high-growth consumer internet, media, OTT, EdTech, or creator-economy business is highly desirable.
- Comfort working with content production cycles, creator/talent ecosystems, or short-form video formats is a strong plus.
- Exposure to business operations, P&L management, or 0→1 venture building is a strong differentiator.
Skills & Competencies
- Exceptional written and verbal communication — you can distill complexity into clarity and craft narratives that move people.
- Strong analytical and structured thinking — comfortable with retention cohorts, content economics, financial models, and strategic frameworks.
- High emotional intelligence — you can hold space with a creative director, a tech lead, a talent manager, and an investor in the same afternoon, and bring all four to the same outcome.
- Mastery of productivity and project management tools (Notion, Asana, Google Workspace, MS Office Suite).
- Ability to context-switch rapidly between strategic planning and ground-level execution without losing focus.
- Bias for speed — the short-form world moves in days, not quarters, and you keep up.
- Discretion, integrity, and a deep sense of ownership — you treat the organization's goals as your own.
What You'll Gain
- Direct and daily exposure to the Founder's strategic thinking and decision-making across two category-defining consumer apps.
- A rare vantage point on how India's micro-drama and micro-learning categories are being built in real time.
- Real ownership of programs touching tens of millions of users.
- A fast track to senior leadership — previous Founder's Office incumbents have moved into business head and VP roles within the Group.
- A collaborative, merit-driven culture that celebrates initiative, speed, and bold thinking.
- Competitive compensation commensurate with experience, including performance-linked incentives.
Team -Support Operations — Technical Solutions
Level
IC2 (1–3 years of relevant experience)
Location
India (Remote) — IST time zone, with overlap with US East/Central teams
Reports To Tech Manager
Employment Type Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations.
In your first year, you can expect to:
- Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato
- Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production
- Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers
- Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings
- Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India
This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop.
- REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context.
- Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design.
- Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it.
- Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow.
- Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery.
Must-Have Soft Skills
- Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it.
- Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers.
- Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call.
- Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background.
Nice-to-Have Skills
The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
AI / LLM integration
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.
RESPONSIBILITIES
At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:
Build & Integrate
- Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
- Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
- Implement and test integrations between Deltek's support platforms and internal data systems
Analyse & Solve
- Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
- Troubleshoot complex issues across the full stack and document root cause findings clearly
- Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both
Operate & Improve
- Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
- Write and maintain documentation for systems, workflows, business rules, and solution designs
- Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
- Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
- Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
- Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
- Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.
WHAT TO EXPECT WORKING HERE
- A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel
- Exposure to production AI/LLM systems, not just theoretical discussions about AI
- A culture that values root-cause thinking and good documentation over heroics and quick fixes
- Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months
- Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy
Technical Sales Engineer | Elevator & Equipment Systems
- Drove sales growth by developing and executing technical sales strategies for elevator and equipment systems.
- Delivered technical presentations, product demonstrations, and solution briefings to prospective and existing clients.
- Conducted site visits and technical consultations to assess customer requirements and recommend tailored solutions.
- Prepared and presented commercial proposals, technical documentation, and detailed quotations.
- Managed technical sales projects from initial inquiry through order finalization, ensuring compliance with specifications and client expectations.
- Collaborated closely with engineering, design, and installation teams to ensure smooth project execution and timely delivery.
- Identified and resolved technical and application-related issues during the sales and project coordination stages.
- Analyzed market trends, competitor activities, and customer feedback to identify new business opportunities and improve sales strategies.
- Maintained accurate records of customer interactions, sales activities, and project progress using CRM systems.
- Prepared sales forecasts, performance reports, and pipeline updates for management review.
About MathonGo
MathonGo is one of India’s leading EdTech platforms revolutionizing learning for JEE aspirants through high-quality digital content, data-driven test series, and AI-powered learning tools. With brands like Quizrr and MARKS App, we’re building a next-generation ecosystem that helps students learn smarter, perform better, and achieve their dream college.
Role Overview
As an HR & Operations Executive, you will play a pivotal role in managing end-to-end HR processes, employee experience, and day-to-day operations that ensure the smooth functioning of the organization. This is a cross-functional role that bridges people management, administration, and operational excellence across multiple teams at MathonGo.
Key Responsibilities
Human Resources
- Manage the recruitment lifecycle — from job posting and sourcing to screening, coordinating interviews, and rolling out offers.
- Maintain and update HR databases, employee records, and attendance systems.
- Handle onboarding and exit formalities, ensuring a smooth experience for all employees.
- Draft and issue offer letters, MoUs, NDAs, internship certificates, and experience letters.
- Support performance evaluation cycles, leave tracking, and payroll coordination.
- Organize employee engagement initiatives, birthdays, and recognition programs to maintain a positive work culture.
Operations
- Coordinate daily office operations, logistics, and vendor management (devices, stationery, housekeeping, etc.).
- Manage contracts and renewals with external partners, agencies, and freelancers.
- Assist in tracking procurement, reimbursements, invoices, and salary disbursements in coordination with the Finance team.
- Ensure compliance with company policies, processes, and statutory requirements.
- Support leadership with reporting, documentation, and operational planning across departments.
Requirements
- Bachelor’s degree in HR, Business Administration, or related field.
- 1–3 years of relevant experience in HR or Operations (start-up/EdTech experience preferred).
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities.
- Familiarity with HR tools (Google Workspace, Excel, Notion, etc.) and willingness to learn internal systems.
- Proactive, reliable, and able to handle confidential information with integrity.
Security (AM/Executive)
• To design the security infrastructure / policies for the organisation, implement & monitor the same
• To ensure security compliance with respect to recommendations received from government agencies like CEA, NCIIPC
• Design, review, implement & monitor IT security related controls as part of Internal
• Controls, IFC, ERM
• ISMS certification (ISO 27001) for IT systems; this will include preparation and periodic review of policies and SOPs, regular trainings and maintaining records in prescribed formats
• Conducting internal security audit and generating reports by deploying VA tools
• Periodic security/VAPT audits and implementation of the findings
• IT security related new initiatives like - Security Operations Centre (SOC), Security Information and Event Management (SIEM), cloud security, EMM-enterprise mobility management
• Creating IT Security awareness within the organisation
Roles & Responsibilities-
• Responsible for bringing new logos
• Responsible for designing & institutionalizing sales process
• Researching, planning, and implementing new GTM initiatives
• Closing leads and managing them through the sales cycle
• Understanding client needs and be able to respond effectively with a plan of how to meet these
• Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations
• Think strategically to see the bigger picture and set aims and objectives in order to develop and expand the business
• Developing quotes and proposals for prospective clients & maintaining their tasks on track
• Handle creating, processing, managing & documenting multiple RFPs, RFQs & POCs for Clients
• Setting goals for the business development team and developing strategies to meet those goals
• Identifying and attending relevant conferences and industry events.
Qualifications-
• Master’s degree in Marketing related fields
• 5-6 years of proven experience in IT / Analytics / Consulting companies
• Excellent written and verbal communication skills
• Exceptional time management & organizational skills
• Complete knowledge of Bid Management / Pre-sales process with proven ability to deliver large scale, high-quality proposals in the US territory
• Good expertise in creating Power point decks with appropriate visual elements
• Thorough understanding of Market Analytics, Intelligence & specific industry knowledge
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
- You have conducted penetration testing using different tools like Backtrack and Metaspoilt
- You have experience in developing security training and guiding the internal development teams
- You design and implement best practices concerning information security
- You can create programs to implement Identity and Access Management
- You have to develop automated security testing.
- You have to triage security issues and provide recommended fixes.
- You have conducted vulnerability assessments using various open-source and commercial tools.
- You are an excellent collaborator & communicator. You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company.
Role: Security Engineer
Title: Security Engineer SDE1
Location: We are open to candidates working from anywhere in India/across the globe. We are fully remote.
About Us
Requirements / Responsibilities
The ability for you to make an impact and lay a foundation for the upcoming fin-tech
innovations.
A multicultural and diverse team of colleagues from all over the globe
Mission-driven and fast-paced, entrepreneurial environment
Competitive salary and flexible leave policy
A collaborative and flat company culture
What do we offer?
What’s in it for you?
Do you truly want to make a difference and revolutionize the lives of millions of business
owners? Do you thrive in an environment where moving at light speed and embracing new
challenges every day is essential? If yes, our client is the perfect place for you!
Regards,
TA
Job Responsibilities:
1.Make 20 Calls each day to filter and qualify leads as per the program suitability
2.Conduct min of 18 zoom meetings/walk-ins each week for qualified and interested candidates
3.Conduct minimum of 10 assessments each week against the shortlisted and thereby interested for enrolment candidates alone
4.Facilitate the entry level assessment and result discussions with the concerned as instructed by the reporting head
5.Bring in 3 closures each week of meticulously either full sale value or of part payments
6.Exhibit effective client relations and bring in passive income by creating referral database
7.Conduct in person meetings with walk-ins client as assigned
8.Maintain up-to-date MIS reporting (call logs, sales summary sheet, target tracker & Selection list Superr’30). And adapt to any new addition to the list.
9.Ensure 20 closures of 100 qualified leads assigned in a month
10.Attend all weekly review meetings and come prepared with the sales review summary report
11.Liaison efficiently with back-end operations for hassle free client handling and ensure client is informed with no discrepancy of his best chances and impact of our services
12.Attend all training programs as and when requested by the reporting head
13.Facilitate new joiner training programs as instructed by the head.
14.Participate in marketing initiatives as and when required.
About the Role
Brainstorm digital and grass root strategies to let a billion people know about HelpNow. Your chance to build the 911 of India.
Job Responsibilities:
-
Hack influencer & celeb tie-ups, social media trends and comment strategy.
-
Tap into Housing societies, Jogging parks, etc. to spread awareness.
-
Negotiate ads on billboards, bus stops, metro trains et cetera.
-
Work on off-beat marketing ideas worthy of featuring on mad over marketing.
-
Drive regular posts on WhatsApp, email and blog posts.
- Execute strategic barter deals and partnerships.
The candidate should have minimum 4 years of experience in:
- Connecting with people of all kinds
- Marketing for a growth stage startup
- Being street smart with a demonstrated history of “hustling"
- Social media activity that unanimously declares you a savage
- Hunger for growth









