Product Consultant

Job Summary: We are seeking a talented and motivated Software Developer with 1-4 years of experience to join in Pune. The ideal candidate will be proficient in WPF (Windows Presentation Foundation) and C#, with a strong understanding of modern software development principles and architectural patterns. You will be responsible for designing, developing, and maintaining robust and scalable desktop applications, contributing to the full software development lifecycle within an agile team.

Key Responsibilities:

• Design, develop, test, and deploy high-quality desktop applications using WPF, XAML, and C#.
• Implement and maintain application logic following established architectural patterns such as MVVM (Model-View-ViewModel) and MVC (Model-View-Controller).
• Utilize threading concepts effectively to ensure responsive and performant user interfaces.
• Work with various database technologies to store and retrieve application data efficiently.
• Integrate with internal and external APIs to extend application functionality.
• Apply strong Object-Oriented Programming (OOP) principles in all development activities.
• Collaborate closely with product owners, UI/UX designers, and other developers to translate requirements into technical specifications and deliver effective solutions.
• Participate actively in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, design, development, testing, deployment, and support.
• Adhere to Agile methodologies (Scrum/Kanban) to ensure timely delivery and continuous improvement.
• Contribute to code reviews, ensuring code quality, maintainability, and adherence to coding standards.
• Troubleshoot and debug issues, providing timely resolutions and maintaining application stability.
• Stay updated with the latest industry trends and technologies related to WPF and desktop application development.

Required Technical Skill Set:

• Must-Have Experience:
• WPF (Windows Presentation Foundation) and XAML: Demonstrated expertise in building complex and user-friendly desktop applications.
• C#: Strong proficiency in C# programming language, including .NET Framework or .NET Core.
• Threading Concepts: Solid understanding and practical experience with multi-threading and asynchronous programming to create responsive applications.
• Database: Experience with relational databases (e.g., SQL Server, MySQL, PostgreSQL) and ORM frameworks (e.g., Entity Framework).
• API Integration: Experience consuming and integrating with RESTful APIs.
• MVVM (Model-View-ViewModel): In-depth understanding and practical application of the MVVM architectural pattern.
• MVC (Model-View-Controller): Familiarity with the MVC architectural pattern.
• Object-Oriented Programming (OOP): Excellent grasp of OOP principles (Encapsulation, Inheritance, Polymorphism, Abstraction) and design patterns.
• Good to Have Experience:
• Windows Canvas / User Document: Experience with advanced UI elements and document handling in WPF.
• Web Programming (ASP.NET): Basic understanding or experience with ASP.NET for potential full-stack awareness.
• Task Management: Experience with task management tools (e.g., JIRA, Azure DevOps).
• Fast-paced Team Environment: Proven ability to thrive and deliver in a dynamic and fast-paced team setting.
• Agile Methodology / SDLC: Practical experience working in an Agile/Scrum environment and a strong understanding of the Software Development Life Cycle.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1 to 4 years of hands-on experience in WPF desktop application development.

Job description

We are looking for a highly motivated and experienced Business Development Manager to join our team. The ideal candidate will play a key role in identifying new business opportunities, developing strong client relationships, and driving the growth and expansion of our company.

Responsibilities:

• Conduct in-depth market research to identify potential clients and industries for business expansion.
• Develop and implement strategic sales and marketing plans to achieve and exceed company revenue targets.
• Lead generation for Domestic & International sales.
• Proactively prospect and qualify leads through cold calling, email outreach, and industry networking events.
• Lead the preparation of proposals, presentations, and tailored sales pitches for prospective clients.
• Establish and maintain strong client relationships to ensure satisfaction and foster repeat business.
• Track and analyze sales activities, pipeline, and performance metrics using CRM software.
• Stay up-to-date with industry trends, market dynamics, and competitive landscape to refine sales strategies.
• Hands on experience with Staff Augmentation.
• Familiarity with closure processes is a plus.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 4+ years of proven experience in business development, sales, or a related role.
• Strong ability to communicate and effectively present value propositions to potential clients.
• Excellent interpersonal skills with a talent for building rapport and long-term client relationships.
• Superior organizational and time management skills with a focus on detail.
• Results-oriented mindset with a drive to meet and exceed sales goals.
• Proficiency in MS Office and CRM software for managing client interactions and tracking sales metrics.
• Sound knowledge of IT terminologies
• Analyse client requirements and provide appropriate bidding solutions.

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

About Company

Our client is in the business of delivering cutting-edge software solutions, hardware systems, and IT services. It lends the right technological edge to governments and businesses. This enables them to achieve their organizational objectives efficiently and effectively to scale their businesses to newer heights.

Minimum Requirements/Qualifications:

• Bachelor’s/Master’s degree in computer science, Computer Engineering or a related field is preferred.

• Must have at least 5 to 7 years of experience in PostgreSQL.

• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts.

• Knowledge & hands-on experience with PostgreSQL, Java, and Spring Framework is a must.

• Additional knowledge of JDBC, Apache TomCat Server & relevant open-source technologies is required.

• Must have experience with Bootstrap CSS, jQuery, etc.

• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database

Connectivity), and RESTful web services.

• Experience in handling external and embedded databases.

Roles & Responsibilities

• Maintaining the Database, creating efficient queries, and understanding and improving the current database structure.

• Develop new modules, patches & Updates/upgrades for an existing application (developed in house by the client)

• Analyze user requirements to define business objectives.

• Maintain Java-based applications that can be high-volume and low-latency.

• Identify and resolve any technical issues arising.

• Write well-designed, testable code.

• Conducting software analysis, programming, testing, and debugging.

• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review.

Who are we?: FullStack Education is a fast-growing e-learning company that runs its ed-tech brand by the name Accredian (Credentials that matter | www.accredian.com ). Accredian arms working professionals with next-generation skill sets like data science and product management and provide them with a transformative learning experience to help them move up in their careers. The company has been founded by ISB and BITS Pilani graduates.

What will you do?

In this role, you will be leading a motivated sales team and take complete ownership of sales. Your will:

1. Drive 2-3X growth in revenue every 6 months through people and world class sales practices
2. Drive 3-4X conversions from current channels and optimize conversion percentage from the current lead flow
3. Come up with Product Pricing & Product Innovation to multiply revenues.
4. Drive growth of sales team from 50 to 200 in 6-12 month duration by hiring top class talent.
5. Design industry beating incentive structures, sales challenges (monthly/weekly), compensation plans, etc
6. Set a high-performance culture, energy, and cohesiveness so that sales teams are working with high energy
7. Constantly mentor, coach, and train team leads.

Competencies:

• Demonstrated experience of driving top results in B2C & B2B Sales with 50+ crore annual targets.
• Experience in handling a sales team with 100-500 associates, leads, and managers.
• Excellent communication skills and a strong mastery of written and verbal English.
• Highly self-motivated, able to work with a target-driven mindset.
• Minimum 6+ years experience in similar roles in education and related industries.
• MBA from Tier 1,2 institutes (ISB, IIM, XLRI, BITS, etc) preferred.

What we offer

• In addition to an outstanding work environment with rapid advancement potential, you get the opportunity to work with a super-talented team of professionals from high-pedigree backgrounds like ISB, BITS Pilani, NITs etc.
• Fast career growth.
• Opportunity to be a part of a super fast-growing company.