Export Logistics Executive

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role with design and implementation of Salesforce connectors for our marketing platforms.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      7+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Experience with Salesforce APEX, VisualForce, SOQL, etc. 

·      Experience building and maintaining Salesforce AppExchange apps. 

·      Experience working with databases and/or CRM systems. 

Secondary Skills (nice to have)

·      Strong background in Java 

·      AWS ecosystem and tools, developing for serverless environments. 

·      Front-end expertise: HTML, CSS, JavaScript, etc. 

·      Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable. 

Soft Skills

·      Proven ability to lead a team and mentor others. 

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention. 

To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video 

We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a  high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.

1. Performs diagnostics and maintenance of Applications
2. Configures and troubleshoots backend Applications
3. Performs customer request/problem identification and follows defined procedures to resolve correctly.
4. Does incident tracking and takes necessary action to resolve the issue
5. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
6. You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
7. Managing communication channels, such as e-mail, phone and other support management applications.
8. Maintaining high customer satisfaction ratings and service level agreements
9. May complete and resolve non-call customer contact requests received by web or email
10.  

We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy. 

An ideal candidate would have the following qualifications: 

1. Education in an IT background or 2+ years of working experience with Linux/Unix environments. 
2. Knowledge of AWS or other Public Cloud Platform
3. Scripting with BASH or Python - intermediate level

• Log parsing and analysis

1. Flexibility in using different technologies/platforms

An ideal candidate would have the following skills:

1. Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
2. Problem articulation: Ability to ask+articulate customer problems & translate a solution. 
3. High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined 
4. Team player: Is able to shift between coordination, cooperation and collaboration quickly.
   
   5. Agility: Ability to quickly assess the situation and display a strong bias for action.
   
   Location: Bangalore is preferred
   Bonus: If you have experience working with B2B startups & technical client support roles

• We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
• We take growth & learning seriously, you will have excellent mentors.
• Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

Engineering Leader, Cloud Infrastructure.

Bengaluru, Karnataka, India

Do you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so,we’re interested in speaking with you!

Your Impact:

We’re looking for a seasoned engineering leader in the Cloud team that is responsible for building, operating, and maintaining a customer-facing DBaaS service in multiple public clouds (AWS, GCP, and Azure). The service supports unified multiverse management of YugabyteDB, including fault-domain aware provisioning, rolling upgrades, security,

networking, monitoring, and day-2 operations (backups, scaling, billing etc). If you’re a strong leader who exemplifies collaboration, who is driven and thrive in a fast-paced startup environment, and who has a strong desire to build an internet-scale, extensible cloud based service with strong emphasis on simplicity and user experience, this job is for

you.

You Will:

Lead, inspire, and influence to make sure your team is successful

Partner with the recruiting team to attract and retain high-quality and diverse talent

Establish great rapport with other development teams, Product Managers, Sales and Customer Success tomaintain high levels of visibility, efficiency, and collaboration

Ensure teams have appropriate technical direction, leadership and balance between short-term impact andlong term architectural vision.

Occasionally contributing to development tasks such as coding and feature verifications to assist teamswith release commitments, to gain an understanding of the deeply technical product as well as to keepyour technical acumen sharp.

You'll need:

BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams

Strong fundamentals in distributed systems design and development

Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management

Experience running production services in Public Clouds such as AWS, GCP, and Azure

Experience with running large stateful data systems in the Cloud

Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization,orchestration, elastic scalability)

A great track record of shipping features and hitting deadlines consistently; should be able to move fast,build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them

Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team.

• A minimum of 3 years of work experience in software quality assurance
• Solid experience in any of the programming languages such as Java, Python, JS, etc
• Experience working with Selenium automation testing, Jmeter, etc
• Strong knowledge of software QA methodologies, tools, and process
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Solid experience in automation tools for unit, functional, API, UI, performance, and/or security testing
• Experience working in an Agile/Scrum development process
• Salesforce Testing, Certifications, and JIRA knowledge will be an advantage
• Hands-on experience in framework creation is preferable
• Experience in Git is mandatory

Roles and Responsibilities:

• Reviewing requirement documents, specifications to provide timely and meaningful feedback
• Creating detailed, comprehensive, and well-structured test plans and test cases
• Estimating, prioritizing, planning, and coordinating quality testing activities
• Designing and implementing tests, debugging and defining corrective actions
• Identify, record, document thoroughly, and track bugs
• Perform different levels of testing such as regression testing, sanity testing, smoke testing, etc
• Liaise with internal teams (e.g. developers and product owners) to identify system requirements, debug results
• Track quality assurance metrics
• Stay up to date with new testing tools and test strategies
• Managing and supporting the QA team
• Responsible for the deliverables of the QA team
• Reviewing test scenarios, test cases from the QA team

Responsibilities : 

- Developer responsibilities include, but are not limited to the following:

- Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8

- 4-10 years java development experience with JSE/JEE, Java-based Micro-services framework, and implementation, Spring framework, Hibernate framework, SQL, etc

- Hands-on experience on Spring boot & SPARK Microservices and OSGi specifications

- Strong knowledge of micro-service logging, monitoring, debugging, and testing

- Implementations experience of micro-service integration, packaging, building automation, and deployment

- At least two years experience in SOA & Microservices based process applications using BPM (Activiti/JBPM/Camunda)

- Object-Oriented Analysis and design using common design patterns.

- Insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc)

- Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)

- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot)

Qualifications: BS/MS degree in Computer Science, Engineering or a related subject and a minimum of 8 years of professional work experience in a mid-d or large corporate Information Technology environment. Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once. Comfort with ambiguity and ability to navigate uncertainty.