Export Logistics Executive

We are looking for a Chartering Executive-FRESHER with a sound knowledge in Shipping & Logistics, specifically in NVOCC and Freight Forwarding Operations.

Qualifications/Requirements:

·      Fresher can apply.

·      Diploma or above, preferably holder of Degree in Marine Studies / Shipping Operations or related discipline.

·      Good knowledge of all type of dry bulk cargo charter parties.

·      Excellent communication and negotiation skills.

·      Good in written & spoken English

·      Proficient in MS word, excel and outlook.

·      Detail and result oriented, proactive, self-motivated and able to work independently.

·      Willing to work in multi-cultural environment.

• Familiarity with project cargo, bulk shipments, or NVOCC operations

Key Responsibilities:

·      To assist in handle complete post fixture operation of a time charter and voyage chartered vessels.

·      To assist for preparing voyage costing, final hire calculations and laytime calculations of the vessel.

·      Filing and keeping records of hire/payments, updating vessel and bunker register etc.

Job Description – Business Process Manager

Position: Full-Time

Location: Work from Office Role at Phase 8 Mohali Punjab

About the Role

We are looking for a Process Manager to help us transform into a process-driven, BPO-style organization. The role focuses on building scalable systems, clear SOPs, and efficient workflows to manage multiple projects smoothly.

• Key ResponsibilitiesDesign and document end-to-end processes and SOPs for different functions.
• Build frameworks for scalable operations, similar to BPO setups like Teleperformance/eClerx.
• Ensure process compliance and quality control across teams.
• Implement basic performance metrics (KPIs/SLAs) to track efficiency.
• Support team training to ensure adoption of new processes.
• Requirements5–10 years of experience in process management, operations, or BPO/KPO setups.
• Strong skills in process design, documentation, and standardization.
• Good communication and change management abilities.
• Knowledge of tools for workflow and operations management is a plus.

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

About PlanetSpark:  

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers  amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries  through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top  1% teachers.

Your Roles and Responsibilities: 

Business Development is a critical aspect of our platform business.  

1. Actively seeking out new sales opportunities through cold calling, networking and social media. 

2. Calling 65-70 leads everyday 

3. Setting up meetings with potential clients (parents) 

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes 

5. Negotiate/close deals and handle complaints or objections 

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue  per month) 

7. “Go the extra mile” to drive sales

Mission Statement 

1. In your training of 1st month, we shall actively probe you through the process using Training Decks,  Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along  with you paid stipend along the journey. 

2. We create career oritented BDCs in this 1 month whose skill becomes unmatched across the sector.  

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period,  hence making a way to achieve License to Sell (L-2-S)  

4. You will be entitled for training stipend of Rs.21428 fixed + incentives 

5. Post 1L Revenue achievement, you will be entitled for below CTC  

India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable)  US/ Canada Shift (8:00 pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA Variable)  

What are we looking for? 

1. Proficiency in English 

2. Thorough understanding of marketing and negotiating techniques 

3. Fast learner and passion for sales 

4. Self-motivated with a results-driven approach 

5. Proven experience in sale or relevant role is a plus 

6. A friendly and energetic personality with customer service focus 

Criteria 

1. Willing to work 5 days in a week in a fast paced startup 

2. Ready to work from Office and join immediately. 

3. Week-off on Wednesday, Thursday or Thursday, Friday

What are the behavioral attributes that we are looking for? 

- A keen desire to bring growth for a fast-growing Series B funded startup 

- An apparent Founder's mindset  

- The candidates should be able to work in a high paced ever-changing digital environment. The   role  will require you to be resourceful, proactive and an expert communicator. In turn it offers immense  learning and growth. 

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

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• Generate entire software image for the target device, including the kernel, device drivers, libraries, and application software, and the bootloader for proprietary IOT connectivity device(s).
• Software packaging with RPM building and management
• Define the process to upgrade the new Linux package to existing hardware at customer premises
• Configuration and Troubleshoot of the proprietary IOT connectivity devices for internal R&D teams during their development and verification
• Automate the creation and distribution of keys and certificates
• Understand, implement, and automate security controls for IoT connectivity devices.
• Tune server and application-level performance monitoring and alerting.
• Help define our roadmap and architecture based on technology and business needs, considering architectural issues and tradeoffs
• Understand and manage integration points with other systems that interface with your applications
• Supports development of project plans, including scope, budget, schedules, and risk management.
• Works closely with the business analysts, software development and verification team, the functional manager, and the program manager.
• Collaborate and work with global teams in multiple locations.
• Interface with Global Privacy and Security team for the IoT Gateway understand security risks and recommendations and provide solutions to mitigate the security risks

• Bachelor’s degree in Computer Networking / Computer Science / Software Engineering or a related field
• 12+ years of hands-on experience in Networking, shell scripting, and Linux internals, with a development background.
• Strong understanding of Networking concepts like VPC, Route tables, Host base router firewall, SSH, NAT, DNS, DHCP, SNMP, Virtual IPs, VPN
• Linux System Administration and Networking work experience
• Configuring Firewalls(IP tables/firewall) and security software
• Able to generate Linux packages, and configure based on business needs.
• Passion for cybersecurity. Ability to build secured Linux packages with antivirus and security patches.
• Shell, Python scripting experience
• Basic SQL skills
• Ability to work with cross-functional and remote teams. Must be able to communicate in English, both written and verbal.
• Interpersonal skills to effectively collaborate with vendors and customers.

• Experience with Agile Scrum
• Development background in Java/C++
• DevOps knowledge
• Knowledge on javascript