Business Development

Strong Enterprise Customer Success Manager Profile (CPaaS / Telecom / B2B SaaS / Communication Platforms)

Mandatory (Experience 1) – Must have overall 6+ years of professional experience, with a minimum 3+ years specifically in Customer Success / Enterprise Account Management roles within CPaaS, Telecom, Communication Technology, Contact Center SaaS, or B2B SaaS organizations.

Mandatory (Experience 2) – Must have minimum 3+ years of experience managing enterprise-grade accounts with portfolio/account sizes of $50K+ ARR, preferably within communication platforms, customer engagement solutions, CRM ecosystems, or contact center products.

Mandatory (Experience 3) – Must have demonstrated ownership of renewals, upsell, cross-sell initiatives, and Net Revenue Retention (NRR) targets. Candidates with experience in quota-carrying customer success or revenue ownership roles will be highly preferred.

Mandatory (Experience 4) – Must have strong experience owning the complete customer lifecycle post-sales, including onboarding, adoption, retention, account growth, strategic account planning, and customer success execution.

Mandatory ( Experience 5) – Must have experience orchestrating complex enterprise onboarding initiatives involving 5+ stakeholders and cross-functional teams, coordinating with Product, Support, Engineering, Operations, and Customer teams.

Mandatory ( Experience 6) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships.

Mandatory (Experience 7) – Must have the ability to understand and explain SaaS product architecture, APIs, integrations, messaging workflows, telephony concepts, and enterprise product ecosystems at a functional level.

Mandatory (Tools) – Must be proficient in HubSpot or similar CRM platforms, Customer Success tools, reporting dashboards, and analytics platforms to monitor account health, customer usage, and engagement metrics.

Mandatory (Domain) – Candidate must possess hands-on working knowledge in at least two of the following ecosystems: CPaaS platforms, Cloud Contact Center solutions, Telecom/VoIP infrastructure, SMS & Messaging ecosystem, Political/Civic-tech platforms, or Nonprofit/Advocacy domains.

Mandatory (Note) - This role will operate in U.S. time zones and requires candidates to be comfortable working in night shifts (approximately 6:00 PM IST onwards).

Job Description:

We are looking for a Lead Java Developer – Backend with a strong foundation in software engineering and hands-on experience in designing and building scalable, high-performance backend systems. You’ll be working within our Digital Engineering Studios on impactful and transformative projects in a fast-paced environment.

Key Responsibilities:

• Lead and mentor backend development teams.
• Design and develop scalable backend applications using Java and Spring Boot.
• Ensure high standards of code quality through best practices such as SOLID principles and clean code.
• Participate in pair programming, code reviews, and continuous integration processes.
• Drive Agile, Lean, and Continuous Delivery practices like TDD, BDD, and CI/CD.
• Collaborate with cross-functional teams and clients for successful delivery.

Required Skills & Experience:

• 9–12+ years of experience in backend development (Up to 17 years may be considered).
• Strong programming skills in Java and backend frameworks such as Spring Boot.
• Experience in designing and building large-scale, custom-built, scalable applications.
• Sound understanding of Object-Oriented Design (OOD) and SOLID principles.
• Hands-on experience with Agile methodologies, TDD/BDD, CI/CD pipelines.
• Familiarity with DevOps practices, Docker, Kubernetes, and Infrastructure as Code.
• Good understanding of cloud technologies – especially AWS, and exposure to GCP or Azure.
• Experience working in a product engineering environment is a plus.
• Startup experience or working in fast-paced, high-impact teams is highly desirable.

Experience: 5 TO 8

Location: MUMBAI

Wissen Technology is now hiring for a Java Developer - MUMBAI with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 5 TO 8 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Us:

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide.

Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. 

We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. 

Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Whether it’s AI/ML for unstructured data processing, cloud enablement, or data engineering, Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our proprietary Interview Ninja platform ensures we hire the best, building high-performing teams that deliver unmatched results. 

Today, Wissen Technology has a global footprint with 2200+ employees across offices in the US, UK, UAE, India, and Australia. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

DotNet Developer (Support L2/L3)

Designation - Sr..Net Devp-App Support(L2/L3)

Exp - 3-5 years

Work Mode - WFH (Please look for HYD first, then other locations)

Shift - Night Shift (timing shared in JD)

Job description

We are looking for a .NET Full Stack Developer with 8–10 years of experience

in .NET MVC/.NET Core, modern frontend frameworks, REST APIs, and databases, with

preferred exposure to DevOps and containerization, working in an Agile environment.

Key Responsibilities:

 Design, develop, and maintain end-to-end full stack applications using .NET

technologies and modern frontend frameworks.

 Develop scalable backend services using .NET MVC / .NET Core and RESTful APIs.

 Build responsive and interactive user interfaces using Angular / React / Native

JavaScript.

 Work with MS SQL Server (preferred) or other relational databases for data modeling

and optimization.

 Ensure application performance, security, and scalability for enterprise-grade systems.

 Collaborate with product owners, UI/UX designers, backend teams, and QA engineers.

 Participate in Agile/Scrum ceremonies, sprint planning, reviews, and retrospectives.

 Perform code reviews and ensure adherence to coding standards and best practices.

 Support deployment activities and collaborate with DevOps teams.

 Troubleshoot, debug, and enhance existing applications.

Must Have Skills:

 Back-end:- NET MVC, .NET Core, RESTful API development,understanding of OOPs and

design patterns.

 Front-end:- Angular or React or Native JavaScript, HTML5, CSS3, JavaScript, Responsive

UI developmen.

 Database:- MS SQL Server (preferred), Strong SQL queries, stored procedures,

performance tuning

 Tools & Practices:- Git / Version Control, Agile / Scrum development methodology

Enterprise Experience

 Proven experience working on enterprise-scale applications

Preferred / Good-to-Have Skills

 Knowledge of DevOps practices

 Experience with containerized environments (Docker, Kubernetes)

 CI/CD pipelines

 Cloud exposure (Azure / AWS – advantage)

Soft Skills:

 Excellent written and verbal communication skills.

 Strong problem-solving and analytical skills with a detail-oriented mindset.

 The ability to manage multiple projects and priorities effectively

 Job highlights

 Bachelors degree in Computer Science,Information Technology,or a related field.

Location: Gandhidham, Gujarat(On-site)

Job Type: Full-time

Experience Required: 2 to 6 years

Salary Range: 20k to 30k (based on experience and role level)

Job Overview:

We are seeking a highly experienced Operation Head to lead and oversee all business operations of the organization. The ideal candidate will be responsible for strategic planning, coordination, team management, and ensuring seamless functioning across departments including Administration, Accounts, and Operations.

Key Responsibilities:

• Oversee day-to-day operations and ensure smooth coordination among departments.
• Lead, mentor, and manage cross-functional teams to achieve organizational goals.
• Develop and implement operational strategies, systems, and policies to improve efficiency.
• Coordinate with Accounts and Admin teams to ensure timely reporting and compliance.
• Ensure alignment between operations, finance, and management objectives.
• Prepare periodic performance and financial reports for management review.
• Handle vendor management, budgeting, and cost control measures.

Requirements:

• Graduate or Postgraduate in Business, Management, or a similar field.
• 2–6 years of experience in handling operations or team management.
• Good leadership and communication skills.
• Knowledge of accounts, admin, and planning work.
• Must be organized, responsible, and able to handle multiple tasks.
• Good computer knowledge (MS Office, Excel, ERP preferred).

Job Description:

• Looking for a SAP SD Architect with 10 years of experience.
• Experience in working with SD contract management processes (Master data, validity, pricing, Billing Plans, and Invoicing).
• Experience in RAR is required.