Strategic Account Manager - North

Applications Engineer Responsibilities:

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Collaborating on software development projects with the engineering, sales, and customer services departments.

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Liaising with clients and incorporating user-defined needs and feedback into application designs.

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Writing code and scripts for applications, as well as installing, maintaining, and testing applications.

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Providing clients with technical support. Documenting development processes, procedures, and application version histories.

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Keeping up with advancements in application engineering and new technologies.

Applications Engineer Requirements:

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Bachelor's degree in computer science, information technology, information systems, or similar.

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An experience of 2-5yrs as an applications engineer.

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Previous experience in sales or customer services will be advantageous.

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Advanced proficiency in programming languages, such as Java, SQL, .NET, and C.

Extensive experience in deploying, optimizing, and maintaining software.

Excellent analytical and problem-solving skills.

 Exceptional customer services and interpersonal skills.

 Superb collaboration and communication skills.

 Great organizational and time management skills.

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Team:

The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.

About the Role:

We’re looking for a skilled Senior Software Engineer for Membership Platform and help us take our platform’s infrastructure to the next level. In this role, you'll focus on keeping our databases fast and reliable, improving and managing the infrastructure, and reducing technical debt so we can scale smoothly as we grow. You’ll play a key part in ensuring our platform is stable, secure, and easy for our product teams to work with. This is an exciting opportunity to work on large-scale systems and make a direct impact on the experience of millions of users.

Responsibilities:

• Optimize and manage scalable databases to ensure high performance and reliability.
• Automate and maintain infrastructure using IaC tools, CI/CD pipelines, and best security practices.
• Identify, prioritize, and address technical debt to improve performance and maintainability.
• Implement monitoring and observability solutions to support high availability and incident response.
• Collaborate with cross-functional teams and document processes, mentoring engineers and sharing knowledge.
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Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 4+ years in platform engineering, with expertise in large-scale databases and infrastructure.
• Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js[preferred], React.js, Angular.
• Strong background in cloud platforms (AWS, GCP, or Azure)
• Proficient in building scalable applications and should be comfortable understanding the flow of the software
• Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore
• Experience with monitoring tools (e.g., Prometheus, Grafana) and containerization (Docker, Kubernetes a plus) and video streaming knowledge is a plus.

Mandatory skills

Senior Software Engineer -

Android We are looking for a self-starter who can also work closely with the team in a dynamic environment where priorities change based on continually evolving business needs and technology. You’ll be responsible for building mobile apps from conception to deployment and eventually take ownership of the mobile architecture, playing a pivotal role in mobile app development out of India.

Roles & Responsibilities-

• Translate designs and wireframes into high quality code. • Ensure the best possible performance, quality, and responsiveness of the application. • Help maintain code quality, organization, and automatization. • Write reusable and reliable code which works with various databases and APIs. • Work closely with key stakeholders to create great experiences that make it effortless to connect different apps together.

Skill set – • 3+ years of experience in developing Apps using Android SDK. • Proficiency in Kotlin APIs like coroutine, serialization, etc. • Strong Knowledge of Android UI design principles like material design standard. • Strong Knowledge in mobile design patterns like MVVM, MVP etc and best practices. • Comprehensive understanding of Android architecture components like navigation component, Livedata, hilt, Viewmodel etc. • Familiarity with cloud message APIs and push notifications. • Experience with unit testing, Automated UI testing and code coverage tools. • Experience in Continuous Integration, Continuous Delivery/ Deployment. • Experience with threading, and performance tuning. • Knowledge in working with Graphql backend is good to have. • Knowledge in working with Google play services and Android Security APIs. • Technical depth that allows you to rapidly fix bugs and solve problem.

Responsibilities:

·       Collaborate with the marketing team to create engaging and relevant email content that aligns with the company's brand and marketing objectives.

·       Assist in the end-to-end execution of email campaigns, including building and testing email templates, managing distribution lists, and scheduling sends.

·       Help in segmenting the email database based on audience preferences, demographics, and behavior to deliver targeted and personalized messages.

·       Conduct A/B tests on subject lines, content, and design elements to optimize email performance and enhance open and click-through rates.

·       Analyze email campaign metrics and provide insights to improve future campaigns, focusing on key performance indicators (KPIs) such as conversion rates and ROI.

·       Ensure the accuracy and hygiene of the email database, performing regular data cleansing and list segmentation.

·       Stay updated with email marketing best practices and ensure compliance with relevant email regulations and data protection laws.

·       Support implementing and maintaining email automation workflows, nurturing leads, and enhancing customer engagement.

·       Coordinate with cross-functional teams, including design and content teams, to ensure seamless execution of email campaigns.

·       Prepare regular reports on email campaign performance and present findings to the marketing team, identifying areas for improvement.

Requirements:

·       Bachelor's degree in Marketing, Communications, or a related field.

·       2 years of experience in email marketing or related digital marketing roles.

·       Strong understanding of email marketing principles, best practices, and industry trends.

·       Familiarity with email marketing platforms and tools (e.g., Mailchimp, HubSpot, etc.).

·       Proficiency in analyzing email metrics and interpreting data to drive actionable insights.

·       Excellent written and verbal communication skills with a keen eye for detail.

·       Basic HTML and CSS knowledge for email template customization is a plus.

·       Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview:
Numen Health is looking for Tech Lead to join our Engineering team and lead all stages of the software product development life cycle. This will include analyzing system and user requirements, designing software flowcharts, writing clean Java code, troubleshooting bugs, and running tests to improve system functionality.
If you are a person who has proficiency in Java technologies, good analytical skills, the ability to design software systems and anticipate issues, and frame remedial actions with excellent teamwork skills; We
would like to speak to you.

Responsibilities:
1. Design, develop, scale, and maintain backend services in Java
2. Collaborate with the engineering and product team to discuss project definitions and goals.
3. Work on individual priorities, deadlines, and deliverables.
4. Improve reliability, scalability, observability, and security of the backend systems.
5. Write simple, efficient, and maintainable code
6. Function well in a fast-paced, rapidly changing environment
7. Ensuring best coding standards and practices to improve and maintain quality.

Requirements:
8. Bachelor/Master degree in CS or related field from a reputed college
9. Sound knowledge of Java technologies.
10. Solid grip on the programming basics like DS and algorithms, OOPS.
11. Experience with software design and application programming
12. Understanding & experience with software design patterns, restful APIs, and microservice
architecture
13. Experience with software design and application programming
14. Strong debugging skills
15. Exposure to CI/CD and Test-Driven Development
16. Nice to have are Unix / Linux, database SQl / NoSQL, Java Spring, working knowledge on
scripting (Perl, Shell Scripting).

Prior Experience:
17. 5 - 8 years of experience in java development
18. A hustler with the capability to think out of box and hence prior experience with Startups would
be a plus.
19. Understanding or Experience in Health-Tech is good to have
20. Good To have a Team Lead / Mentorship Experience.