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🏢 About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

💡 About the Role

We’re looking for a builder’s mindset — someone who doesn’t just follow processes but creates them.

As a Product Operations Associate (Founder’s Office), you’ll work directly with the COO, owning automation, internal tool development, and execution-heavy projects that make MyOperator faster and smarter.

You won’t just coordinate — you’ll ideate, design, test, and implement.

If you’re the kind of person who can turn “let’s automate this” into “it’s already done”, this role is your arena.

🎯 What You’ll Do

• Take ownership of internal product and automation projects from start to finish.
• Design and build simple systems, workflows, or tools using Zoho or other low-code platforms.
• Manage junior developers or interns, assigning clear technical tasks and ensuring delivery.
• Identify inefficiencies across business functions and create automation solutions.
• Collaborate directly with the COO to prioritize and deliver Founder’s Office initiatives.
• Test and validate solutions before rollout; track adoption and impact post-launch.
• Create documentation and training resources to make internal tools scalable.

🧠 What Makes You a Fit

• 1–3 years of experience in product operations, automation, or internal tools roles.
• Strong understanding of software systems, APIs, and workflow logic (hands-on mindset preferred).
• Able to independently manage tech projects — from concept to completion.
• Great at problem-solving, structure, and ownership.
• You don’t wait for instructions — you figure it out, fix it, and ship it.
• Bonus: Exposure to Zoho apps, automation tools, or low-code platforms.

⚙️ Good to Have

• Prior experience building small tools, internal dashboards, or workflow automations.
• Comfort with JavaScript / Python / Deluge for light hands-on scripting.
• Familiarity with Postman, APIs, or system integrations.
• Strong documentation and communication skills — clarity is your superpower.

🌟 Why You’ll Love This Role

• You’ll work directly with the COO and be part of the Founder’s Office brainroom.
• Every project you lead will have visible impact on how 200+ people work.
• You’ll learn how to think like a product owner and execute like a builder.
• No bureaucracy, no silos — just ideas, ownership, and results.
• Fast track to roles like Program Manager, Product Owner, or Automation Lead.

🎓 Who Can Apply

• Graduates in Engineering / Computer Science / Operations / Management.
• 1–3 years of experience preferred (internship experience in automation or product ops also counts).
• Comfortable with tools, logic, and data.
• Must be available full-time in our Noida office.

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location: Bangalore (Hybrid)

Compliance Officer

Main Responsibilities:

Working in a Compliance role within a regulated environment.

ISO 14001/ESOS & Environmental

·      To support the team through the collation of evidence in line with our ISO 14001 and ESOS reporting requirements.

·      To conduct periodic reviews of EMS documentation.

·      To coordinate internal audits related to EMS.

·      To assist in creation of the monthly paper figures report.

Audit/Risk Management

·      To coordinate and assist in conducting internal and external (third party) audits and report on any findings to the senior management.

·      To help maintain the information security and EMS risk register.

Supplier Management

·      To coordinate and triage the Supplier On boarding requests and escalate to Senior Compliance Officers.

·      To assist in the ongoing management of Suppliers.

Policy Framework

·      To manage the ongoing maintenance of the policy framework.

·      To coordinate the review and update of policies through liaison with policy owners across the Group.

·      To review policies owned by Compliance and where required draft changes.

·      To review the effectiveness of policies and procedures associated with policies owned by Compliance. 

Misc.

·      To assist in the governance of the internal SOX framework.

·      To support the Group in the management of ad-hoc compliance requirements (e.g. Anti-Bribery and Corruption, Modern Slavery, Vulnerable Individuals etc.).

Nice To have:

Data Protection/ISO 27001

·      To support in the work required for maintaining the Group’s ongoing ISO 27001:2022 certification.

·      To provide support to the Group in managing its obligations under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

·      To complete regular policy reviews and update the information security management system documentation (ISMS)

·      To assist the team in preparing for management review meetings.

·      To assist in reviewing privacy impact assessments and advise the Group on potential risks.

·      To coordinate the review of process registers across the Group.

·      To oversee the management of requests in line with the GDPR and DPA 2018.

Benefits and Perks

·      Health Insurance

·      Referral Bonus

·      Performance Bonus

·      Flexible Working options

Key Responsibilities:

  Design, develop, and maintain efficient, reusable, and reliable Go code.

  Implement and integrate with back-end services, databases, and APIs.

  Write clean, scalable, and testable code following best practices and design patterns.

  Collaborate with cross-functional teams to define, design, and ship new features.

  Optimize application performance for maximum speed and scalability.

  Identify and address bottlenecks and bugs, and devise solutions to these problems.

  Stay up-to-date with the latest industry trends, technologies, and best practices.

Required Qualifications:

  Proven experience as a Golang Developer or similar role in software development.

  Proficiency in Go programming language, paradigms, constructs, and idioms.

  Experience with server-side development, microservices architecture, and RESTful APIs.

  Familiarity with common Go frameworks and tools such as Gin.

Knowledge implementing monitoring, logging, and alerting systems

  Experience with SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).

  Understanding of code versioning tools, such as Git.

  Strong understanding of concurrency and parallelism in Go.

  Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus.

  Excellent problem-solving skills and attention to detail.

  Ability to work effectively both independently and as part of a team.

Role/Designation : Relationship Manager

   Reporting Manager : City Head      

Location : Thane east mumbai

   Roles & Responsibilities:

• Recruiting and Managing team of financial advisors/agents.

• Managing the complete life cycle of financial advisors/agents e.g., Meeting and interacting with them on regular basis

• Training the financial advisors/agents on our app for servicing their customers in most efficient and effective manner

• Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted.

• Achievement of Monthly/Quarterly/Yearly targets as assigned by the manager/organization from time to time.

• Understanding and aligning with company’s policies and ensure full compliance.

• Maintaining the highest level of business hygiene.

• Identifying new approaches to enhance reach and generate more sales in the assigned region.

• Working on distribution of Motor, Life & health Insurance and loans, credit card, NPS, etc and products as and when introduced by the organization.    

Desired Profile:

• Education - Full time HSC or Graduation.

• Experience - 1+ year of experience in Sales and BD in Insurance Industry.

• Knowledge - In-depth understanding of business context. Understanding of Insurance and Financial products is an added advantage.

• Exposure - Familiarity with all types of insurance plan and financial products (Life, Health, Motor,)

• Communication - Excellent verbal and written communication skills and ability to liaise with multiple stakeholders.

• IT Skills - Proficient with Microsoft Office Suite or related software.

This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:

• Meeting With Customers Digitally Or In-Person During Sales Visits

• Develop A Business Strategy To Ensure Area Sales Growth

• Demonstrating And Presenting Products

• Establishing New Business

• Arrange Business Meetings With Prospective Clients

• Generating The Leads

• Maintaining Accurate Records

• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule

• Look For New Business Opportunities

• Cold Calling Prospects

• Handle Inbound Queries

• May Need To Represent The Company At Events

We are seeking a Finance Manager to work with the finance team and work on end-to-end financial management including Budgeting, AOP development, MIS preparation & review, variance analysis, financial modeling, cost-benefit analysis, pricing & regular compliance.

The position will appeal to an individual with strong business acumen & the capability to align business goals to financial goals. The successful individual will have a business, accounting, finance background and is a qualified CA/ MBA (finance)/ CFA.

The role will involve being immersed in multiple projects and working closely with stakeholders to ensure financial implications are fully understood as part of the company’s project screening, approval, and performance monitoring process.

Job Duties

• Build short-term & long-term plans (financials models) in line with the strategic objectives of the organization.
• Drive preparation of MIS, variance analysis & providing insights to leadership.
• Leading the preparation of annual operating plans, long-range quarterly forecasts in coordination with operations and business teams.
• Ownership of the P&L and driving of cost optimization/ profitability improvement activities with various stakeholders.
• Partnering with business teams, controllership function & anchoring monthly leadership reviews.
• Develop ad-hoc business analysis & present recommendations to senior management on strategic decisions & planned future initiatives.
• Establish & maintain operating business metrics, defining of KPI & measurement of actual performance against the same.
• Review of financial data & preparation of monthly, quarterly, and annual financial statements and reports.
• Work with accounting & compliance teams to drive monthly, quarterly, annual closing processes.
• Reconciliation of revenue & sales tax data from various sources and identifying the reasons for difference & correction of the same.

Requirements

• Qualified CA / MBA (finance from Tier I/ Tier II institutes) – CFA is an added advantage.
• Strong understanding of the financial statements, accounting principles, and concepts.
• Strong analytical capabilities, financial modeling understanding, attention to detail, adherence to timelines.
• Basic understanding of business valuation concepts.
• Relationship management & team player, ability to take new challenges.
• Three years related experience preferably in MIS/financial reporting/ financial research domains.
• Strong proficiency in Excel; Comfort in making presentations to senior management.
• Good & Effective communication & time management skills