Enterprise Sales Manager (B2B SaaS, Reta

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

We are looking for a motivated and experienced HORECA (Hotel/Restaurant/Cafe) Sales Manager to drive sales and expand our market presence within the hospitality sector. The ideal candidate will have a proven track record in sales, strong relationship-building skills, and a deep understanding of the HORECA industry. The HORECA Sales Manager will be responsible for identifying new business opportunities, developing strategic partnerships, and maximizing revenue growth through effective sales strategies.

Key Responsibilities:

•  Identify and prospect new HORECA clients, including hotels, restaurants, cafes and catering companies.
•  Maximize volume and revenue in key assigned food service accounts by utilising fact-based selling methods.
•  Responsibility to acquire new food service accounts.
•  Activate local and national marketplace initiatives and promotions to build brand development and maximize brand performance.
• Identifying market potential in order to establish new account, achieve food service sales volume, revenue and profitability goals.
• Maintain, monitor, and regularly evaluate pricing and contracts with customers so as to provide products and services that meet standards of quality, timeliness and cost.
• Approval and critique of promotional programs with the objective of improving effectiveness and efficiency in trade spending and brand consumption development.
• Develops and executes effective HORECA account-specific marketing & Sales programs.

Requirements

• Degree in Hospitality Management, Food Technology or equivalent professional qualification.
• Minimum 4 years Sales & Marketing experience handling Food Service accounts specific to HORECA customers in the region.
• Strong Food Service contacts.
• Ability to deal at all levels from Unit Head Chefs and Contract Catering Managers through to Buyer level.
• Proven track record of achieving sales targets.
• Very good verbal communication skills.
• Proven track record in developing markets and achieving business results.

Benefits

• Collaborative work space
• Performance based incentives

As an Inside Sales Representative at WeAssemble, you will play a critical role in generating new business and managing existing customer relationships. You will be responsible for identifying new sales opportunities, qualifying leads, and nurturing them into long-term business relationships. This is an exciting opportunity for someone with a passion for technology and a strong sales acumen to make an impact in the IT industry.

Key Responsibilities:

• Lead Generation & Prospecting: Identify and engage with potential clients through outbound calls, emails, and social media outreach.
• Sales Qualification: Qualify leads through discovery calls and email communication to determine their needs, and introduce WeAssemble’s products/services.
• Product/Service Presentations: Conduct virtual meetings and demos to showcase WeAssemble’s IT solutions and services tailored to client needs.
• Relationship Building: Develop and maintain strong relationships with prospective and existing clients, ensuring high levels of customer satisfaction.
• Sales Pipeline Management: Accurately track all sales activities in CRM and ensure timely follow-ups to move prospects through the sales pipeline.
• Negotiation & Closing: Collaborate with the sales team to close deals, negotiate pricing, and overcome objections to secure business.
• Collaboration: Work closely with the marketing team to ensure alignment between lead generation efforts and sales processes.
• Reporting: Provide regular updates to the sales manager on lead progress, sales forecast, and performance metrics.

Qualifications:

• Bachelor’s degree in Business, Marketing, IT, or related field (preferred).
• 1-3 years of experience in inside sales, preferably in the IT or technology sector.
• Strong understanding of IT products and services (such as software development, cloud solutions, etc.) is a plus.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a collaborative team.
• Experience with CRM software (HubSpot, Salesforce, etc.) and sales reporting tools.
• Results-driven, with a strong desire to meet and exceed sales targets.
• Positive attitude, strong work ethic, and willingness to learn.
• Immediate availability for joining.

Roles and Responsibilities:

Engage with potential clients via phone calls and WhatsApp to schedule meetings with our Principal Architect.

Understand client requirements related to construction, real estate, or interiors and relay them effectively to the Principal Architect.

Maintain and update client interactions, leads, and meeting schedules in the CRM system.

Follow up with leads to ensure timely responses and confirmed meeting attendance.

Provide basic information about our services, processes, and timelines to prospective clients.

Collaborate with the Principal Architect to refine engagement strategies and enhance lead conversion.

Skills Required:

Strong communication skills, with the ability to engage and build trust over calls and WhatsApp.

Experience in the construction, real estate, or interior design industry is mandatory.

Proficiency in CRM tools for managing leads and tracking client interactions.

Goal-oriented with a focus on delivering high-quality leads and scheduling productive meetings.

Prior experience in inside sales or client engagement is preferred.

Note: The role is client-focused, ensuring seamless communication and effective scheduling with our Principal Architect

Roles and Responsibilities 

Build database systems of high availability and quality depending on each end user’s specialised role

Design and implement database in accordance to end users information needs and views

Define users and enable data distribution to the right user, in appropriate format and in a timely manner

Use high-speed transaction recovery techniques and backup data

Minimise database downtime and manage parameters to provide fast query responses

Provide proactive and reactive data management support and training to users

Determine, enforce and document database policies, procedures and standards

Perform tests and evaluations regularly to ensure data security, privacy and integrity

Skills

Proven working experience as a Database Administrator

Hands-on experience with database standards and end user applications

Excellent knowledge of data backup, recovery, security, integrity and SQL

Familiarity with database design, documentation and coding

Previous experience with DBA case tools (frontend/backend) and third party tools

Problem solving skills and ability to think algorithmically

Degree in a computer discipline or relevant certification

The ideal candidate will have at least 2 years of experience in developing scalable and responsive web

applications, and will be able to work collaboratively with other developers and stakeholders to deliver

high-quality software products.

Responsibilities

● Develop and maintain responsive and scalable web applications using React and JavaScript

● Write clean, efficient, and maintainable code that adheres to coding standards and best practices

● Collaborate with other developers and stakeholders to design and implement software solutions

that meet business requirements

● Work with UX/UI designers to implement user interfaces that are intuitive and visually appealing

● Optimize web applications for maximum speed and scalability

● Participate in code reviews, testing, and debugging to ensure that the software meets quality

standards

● Stay up-to-date with the latest industry trends and technologies, and make recommendations to

the company on how to best incorporate them into its products and services

● Proficient in client & server-side JavaScript, HTML5, CSS3 and webpack

● Competent in building single page web applications using Node.js and React Js

● Redux for state management

● Universal rendering (Client-side rendering and Server-side rendering)

● Experience with cross-browser, cross-platform, and design constraints on the web

● Experience in developing automated unit and functional tests

● Experience in an agile development process

● Solid knowledge of algorithms and design patterns

● Have a passion for quality and writing clean, readable code that scales and performs well

● Good interpersonal communication skills

Desired Candidate Profile

● At least 2 years of experience in developing web applications using React/NextJS/VueJs and

JavaScript

Software Architect

Symbl is hiring a Software Architect who is passionate about leading cross-functional R&D teams. This role will serve as the Architect across the global organization driving product architecture, reducing information silos across the org to improve decision making, and coordinating with other engineering teams to ensure seamless integration with other Symbl services.

*Symbl is seeking for a leader with a demonstrated track record of leading cross-functional dev team, you are fit for the role if *

• You have a track record of designing and building large-scale, cloud-based, highly available software platforms.
• You have 8+ years of experience in software development with 2+ years in an architect role.
• You have experience working on customer-facing machine learning implementations (predictions, recommendations, anomaly detection)
• You are an API first developer who understands the power of platforms.
• You are passionate about enabling other developers through your leadership and driving teams to efficient decisions.
• You have the ability to balance long-term objectives with urgent short-term needs
• You can successfully lead teams through very challenging engineering problems.
• You are domain Expertise in one or more of: Data pipelines and workflow, telephony systems, real time audio and video streaming machine learning.
• You have bachelor's degree in a computer science-related field is a minimum requirement
• You’ll bring your deep experience with distributed systems and platform engineering principles to the table.
• You are passionate about operational excellence and know-how to build software that delivers it.
• You are able to think at scale, define, and meet stringent availability and performance SLAs while ensuring quality and resiliency challenges across our diverse product and tech stacks are addressed with NodeJs as mandatory, Java, Python, Javascript, ReactJS with intersection with ML platform + open source DBs.
• You understand end-user use cases and are driven to design optimal software that meets business needs.

Your day would look like:

• Work with your team providing engineering leadership and ensuring your resources are solving the most critical engineering problems while ensuring your products are scalable, performant, and highly available.
• Focused on delivering the highest quality of services, and you support your team as they push production code that impacts hundreds of Symbl customers.
• Spent time with engineering managers and developers to create and deliver critical new products and/or features that empower them to introduce change with quality and speed.
• Made sure to connect with your team, both local and remote, to ensure they are delivering on engineering and operational excellence.
•  

*Job Location : Anywhere  –  Currently WFH due to COVID

Compensation, Perks, and Differentiators:

• Healthcare
• Unlimited PTO
• Paid sick days
• Paid holidays
• Flexi working
• Continuing education
• Equity and performance-based pay options
• Rewards & Recognition
• As our company evolves, so do our benefits. We’re actively innovating how we support our employees.

Role : Sr. Android Developer / Android SDE-II 

Experience : 4+ Years in Android Development

Location : Bangalore / Currently WFH but resuming office from 1st Mar’2021. 5 Days Working.

Education Qualification : Tech/B.E 

Skills :- Android App Development. Exposure to Java, Knowledge of Android SDK, SQLite, familiarity with RESTful APIs and Must have written Unit , Integration and UI Test Cases

Sr. Android Developer 

We are looking for strong technologists who are passionate about solving complex and

challenging problems. You should be  excited about your work and  making an impact on millions of customers. If you love working on latest  technologies, delivering valuable and quality

products with the sense of ownership then this is the place for you :)

Key Responsibilities:

• Participate in architecture, development, testing, implementation, maintenance and documentation of our Android apps
• Ensure the performance, quality, and responsiveness of application.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Maintain the high quality levels of code and various documentations as per phase of project.
• Own end-to-end quality of deliverables during all phases of the software development lifecycle.
• Continuously discover, evaluate, and implement new technologies to maximize   development efficiency

Requirement : 4+ years of software engineering and product delivery experience, with strong background in Android App Development.