Enterprise Sales Manager (B2B SaaS),

Roles and Responsiblities

•           Experience-0-6 years. (Brewery, Microbrewery, Distillery, Winery, Restobars).

•           Road Runner handling the PAN India operations. Willing to travel extensively.

•           Must Have Technical knowledge in Process & Packaging Equipments (Canning, Bottling, and Kegging & Draught Equipment’s).

•           Drives business by identifying and selling prospects and maintaining relationships with clients.

•           Expands business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options.

•           Sells products and services by establishing contact and developing relationships with prospects and recommending solutions.

•           Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements.

•           Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

•           Prepares reports and presentations by collecting, analyzing, and summarizing information.

•           Maintains Quality service by establishing and enforcing organization standards

•           Project planning experience (scope, schedule, cost, quality).

•           Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and other content, establishing personal networks, benchmarking best practices, and participating in professional and industry organizations.

•           Must be Target Oriented.

•           Responsible for end to end sales process with clients, throughout the project development stage, proposal stage, the final selection process, the closing, and delivery of the project.

•           Follow up to get the payment in time from the customers.

•           Strong written and verbal communication skills.(English & Hindi)

Data Engineer  

Overview 

We are seeking skilled Data Engineers to join our Data & Digital Twin Foundation team. You will design, build, and maintain data pipelines that power digital twin platforms, real-time operational systems, and AI/ML workloads. Working closely with data architects, simulation engineers, and ML teams, you will transform raw operational data into high-quality, governed datasets that drive intelligent decision-making. 

Our core data platform stack includes: 

Data Platform & Lakehouse 

• Databricks as the single point of truth for all data
• Realtime Data Pipelines implemented using Kafka for data ingestion.
• Databricks SQL for analytical queries 
• Unity Catalog for metadata management and governance 
• Terradata for data warehouse and business intelligence.

Stream & Event Processing 

• Apache Kafka for real-time event ingestion 
• Structured Streaming for continuous data processing 
• Delta Live Tables for declarative, quality-enforced pipelines  

Data Quality 

• Delta Live Tables expectations for data validation 
• Data profiling and anomaly detection 

Key Responsibilities 

• Design, develop, and maintain scalable data pipelines using Databricks, PySpark, and Delta Lake 
• Build real-time and batch data ingestion pipelines from diverse operational systems using high-performance Kafka data pipelines.
• Implement data transformations that serve digital twin platforms and operational analytics 
• Integrate Kafka event streams with Databricks for real-time operational state updates 
• Implement data quality checks using Delta Live Tables expectations 
• Ensure data governance compliance through Unity Catalog (lineage, access control, metadata) 
• Optimize pipeline performance, reliability, and cost efficiency 
• Write clean, well-documented, and testable code following engineering best practices 
• Collaborate with ML engineers to deliver feature-engineered datasets 
• Participate in code reviews, knowledge sharing, and continuous improvement initiatives 
• Support production data systems through monitoring, troubleshooting, and incident resolution.
• Build business data warehouse solutions using Terradata for business intelligence.

Preferred Qualifications 

• 7+ years of hands-on data engineering experience 
• Track record of building and maintaining production-grade data pipelines 
• Experience with Delta Live Tables for declarative pipeline development 
• Experience working in agile, cross-functional teams 
• Familiarity with time-series data patterns and operational data modelling 

Highly Desirable 

• Experience building data pipelines for digital twin or simulation platforms 
• Familiarity with operational state modeling for real-time systems 
• Exposure to physics-informed or time-series ML feature engineering 
• Experience working with distributed, multidisciplinary teams 
• Exposure to industrial domains such as Manufacturing, Logistics, or Transportation is a plus 

Location: Hyderabad, Telangana 

Department: Engineering 

Employment Type: Full-Time

🧾 Job Description – Technical Writer

Position Title: Technical Writer

 Department: Business Solution Group

 Reports To: BSG Head

 Location: Onsite (Mumbai)

 Employment Type: Full-time

Role Summary

We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.

Key Responsibilities

●    Create and maintain detailed technical documentation including:

○    API guides (Swagger/OpenAPI)

○    Product manuals

○    Integration documents

○    Deployment & configuration guides

○    Architecture diagrams and functional flows

●    Collaborate with engineering and product teams to understand features, flows, and business logic

●    Coordinate with SMEs (developers, QA, infra) to extract technical insights

●    Own version control of documents for each release or sprint

●    Maintain documentation repository (e.g., Confluence, GitHub, Notion)

●    Ensure all customer-facing documents are reviewed and approved before release

●    Translate engineering JIRA tickets and release notes into readable, structured release documentation

●    Align documentation structure with ISO/Infosec and compliance audit requirements

●    Proofread and review documents for grammar, formatting, and consistency

●    Create templates and documentation standards to be followed across teams

Required Skills & Qualifications

●    3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI

●    Strong command of English language (grammar, structure, clarity)

●    Experience in creating API documentation (Swagger/OpenAPI/Postman)

●    Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.

●    Basic understanding of software development life cycle (SDLC) and Agile

●    Ability to read/understand code snippets and translate technical details clearly

●    Ability to handle multiple priorities

●    Familiarity with versioning tools (Git), JIRA, and RESTful APIs

●    Bachelor’s degree in English, Technical Communication, Engineering, or related field

Nice to Have

●    Experience in documenting cloud-based SaaS systems

●    Exposure to fintech/banking APIs and workflows

●    Knowledge of JSON, YAML, and Postman collections

●    Working knowledge of video-based documentation or walkthroughs

Minimum 2 years of working experience.

Can work on live projects of international clients.

Can handle multiple projects

Error-free coding.

Required Experience, Skills and Qualifications

Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

Big Data Engineer- SCALA

Required Skills:

1. Experience in building modern and scalable REST – based microservices using Scala, preferably with Play as MVC framework.

2. Expertise with functional programming using SCALA

3. Experience in implementing RESTful web services in Scala, Java or similar languages.

4. Experience with No SQL and SQL databases.

5. Experience in information retrieval and machine learning

6. Experience/ knowledge in big data using Scala spark, ML, Kafka, and Elastic search will be plus.

Role And Responsibilities

• Validate vendor invoices and processing vendor payments on time with all required approvals.
• Handle Day to day accounting activities.
• Validate and Process vendor payments on time with all required approvals
• General ledger review
• Apply knowledge of Taxation, TDS deductions and quarterly e-TDS filing, GST returns filing, PF, PT and Advance tax computation
• Support Financial & Tax Audits
• Prepare month close reports
• Responsibilities include month end closing activities General accounting and ensure proper monthly/quarterly/annually reconciliations.
• Hand on experience in Intercompany Reconciliation, Balance Sheet Reconciliation and Fixed Assets.
• This position will support the Management in all aspects of financial accounting, reporting systems, procedures, and the policies.
• Audit support internal and external audits.
• Adhere to company accounting policies, US GAAP, and other external requirements.
• Periodical MIS preparation and circulation to team
• Keeping books of account upto date and maintaining invoices and other company documents in an organized manner.
• Maintain fixed asset schedule, bank reconciliations, investment schedule, closing inventory etc.

Required Education and Skills

• B. Com / M. Com with CA or CPA preferred
• Min 1 to 3 years of experience
• Prior experience in General accounting
• Knowledge of financial controls and procedures, GAAP, NetSuite
• Experience working in Finance & Accounts with any ERP environment, typically obtained in 2-3 years
• High integrity, open, communicative & team player
• Strong time management, commitment, and organizational skills
• Previous experience working hands-on in the areas of Taxation, TDS deductions and quarterly e-TDS filing, GST returns filing, PF, PT and Advance tax computation
• Proficiency in Microsoft Office (Excel, Word & Powerpoint)

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

“Hustle Mode ON” is something we live by.

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.

Responsibilities:

• Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
• Work closely with stakeholders to understand their requirements and translate them into technical solutions
• Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
• Collaborate with the team to create and maintain technical documentation
• Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
• Monitor and maintain the stability and performance of the Salesforce environment
• Stay current with new Salesforce releases, features, and tools

Requirements:

• 3 to 7 years of experience as a Salesforce Developer
• Strong knowledge of Salesforce Sales Cloud and Service Cloud
• Proficient in Apex, VisualForce, and Lightning components
• Experience with Salesforce data migration and integration
• Strong understanding of Agile development methodologies
• Ability to effectively communicate with stakeholders and team members
• Salesforce Certified Platform Developer I and II (preferred)
• Having Salesforce CPQ knowledge is strongly preferred

Why Whatfix?

• Stellar Growth
• YoY revenue growth of over 300%
• Doubled the workforce in 2021
• Raised $140 million to date 
• Tripled the valuation since 2020
• Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
• Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list 
• Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco 
• Recognized by Gartner as a Global Market Leader in the digital adoption space
• Unique Exposure
• With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. 
• Customers at the heart of everything 
• Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average. 
• Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius. 
• Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
• Whatfixers comes first
• Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on 
• Glassdoor rating of 4.5% 
• 99% approval rate of the CEO
• 2022 Best Tech Startups in San Jose by The Tech Tribune 
• LinkedIn - Top 5 startups to Work For in 2020! 
• Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience 

Trusted by our investors:

• SoftBank Vision Fund2 
• Sequoia Capital India 
• Dragoneer Investment Group 
• F-Prime Capital 
• Stellaris Venture Partners
• Cisco Investments 
• Eight Roads Ventures 
• Helion Ventures

Note: 

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; 
• We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

• Involved in end to end recruitment cycle
• Have experience in recruitment in the IT sector
• Coordinating with hiring managers to understand requirements and appropriate skill sets to ensure we meet current and future resource demands
• Utilize appropriate sourcing channels effectively (Portals, advertising, networking, employee referral program)
• Monitor recruitment sourcing methods and make recommendations to improve applicant attraction
• Complete initial screening interview of potential candidates
• Suggest innovative solutions to sourcing challenges
• Suggest innovative solutions to sourcing challenges
• Should be able to close the position as soon as possible