CommerceIQ is a well-funded, Series B growth stage start-up that helps consumer brands grow their business on e-commerce channels (like Amazon, Walmart) using advanced algorithms and machine learning technology. We help consumer brands win shoppers at the moment of purchase by algorithmically managing supply chain, demand forecasting, promotions and advertising spend, fraud listing detection, content optimization and other aspects that help shoppers make online purchase decisions.
In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen e-commerce spend grow from 15% to 25% of retail spend in just 8 weeks! (Compare this to a decade that it took to grow e-commerce adoption from 5 to 15%). This put us in a unique situation and provided a huge opportunity for us to help brands grow significantly on e-commerce channels.
At the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we tripled our revenue consecutively in 2019 and 2020. More than 50 consumer brands use our product to drive e-commerce growth. Our customers include named brands like Bayer Healthcare, J&J, Nestle, Hamilton Beach, Hill’s Pet Nutrition, Kellogg, Kimberly Clark, Colgate, Mars, Inc. and many others.
Our focus in 2021 is to heavily invest in our engineering, product and customer success capability to bolster our product, make our customers successful and establish ourselves as a market leader in this rapidly growing market!
Roles and responsibilities :
- Manage the performance and career development of a team of engineers, and own significant parts of CIQ applications that require design, architecture, and coding (Both Frontend and Backend).
- Participate with senior management in developing a long-term technology roadmap.
- Be a role model and professional coach for engineers with a strong bias for action and focus on high standards.
- Work with peers across teams to support and leverage a shared technical stack.
- Manage teams to scale distributed applications, make architectural trade-offs applying right design patterns, review code, and deliver with speed and quality.
- Produce high-quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
- Own the QA and deployment strategies for the team.
- Work with multiple stakeholders to understand business, prioritise and execute based on company goals and priorities.
- Be the custodian of process and SDLC best practices within the team.
- Own hiring goals for the team and hire the best.
- Delivery and tech ownership of all roadmap / tech items for the team.
What you need to succeed :
- Should have proficiency in Backend and frontend technologies along with good experience in AWS.
- Should be aware of best practices for Software development .
- 6+ years of relevant engineering work experience.
- 5+ years software design, coding in Java / equivalent and a good understanding of frontend technologies.
- 1+ years of management experience in building small to medium-sized teams, demonstrating growth and a track record of successful deliveries.
Preferred Qualifications :
- 5+ years of experience in building and working with production grade systems.
- Shipped several large-scale projects with dependencies across multiple teams.
- Built and delivered on successful cross-functional partnerships across multiple teams.
- Been actively involved in creation and execution of technical strategy and roadmap.
- Actively coached, mentored and grew team members in their careers.
- Track record in partnering with recruiting to hire and build incredible engineering teams.
- Good understanding and experience in practicing SDLC best practices.
- Strong believer in innovation culture and Engineering driven ideas.
- Experience in release management and agile methodologies.
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Roles and Responsibilities:-
1. Developing, generating, and growing new digital marketing business
2. Creating innovative online marketing sales plans
3. Exhibiting expertise in digital marketing solutions
4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the
US and Canada locations)
5. Maintaining accurate and up-to-date pipeline and forecasts
Desired Candidate Profile:-
1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)
2. A strong candidate will have excellent sales and closing skills
3. Strong organizational skills and ability to handle multiple tasks and priorities
4. Demonstrated time management skills
5. Knowledge of digital marketing/SEO services will be a plus
6. Excellent communication skills
About Graygraph Technologies:
Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.
To know more, please visit our Websites:
www.Graygraph.com
www.DigitalGuider.com
Why should you join us
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
Job Location: Block A-128, Sector-63, Noida
Salary Package: Depends on skills
Working Days: Monday to Friday
Shift: Night Shift
As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.
Key Responsibilities:
- Customer Interaction:
- Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
- Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
- Build and maintain strong, positive relationships with clients to foster long-term loyalty.
- Issue Resolution:
- Investigate and resolve customer issues or complaints promptly and effectively.
- Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.
- Product Knowledge:
- Develop a deep understanding of the products or services offered by the company.
- Provide accurate and comprehensive information to customers about product features, pricing, and benefits.
- Communication:
- Communicate effectively with customers to convey information, updates, and promotions.
- Ensure clear and concise communication to avoid misunderstandings.
- Record Keeping:
- Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
- Use CRM data to identify trends, customer preferences, and areas for improvement.
- Customer Feedback:
- Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
- Share valuable customer insights with relevant internal teams for continuous improvement.
- Upselling and Cross-selling:
- Identify opportunities for upselling or cross-selling products and services to existing customers.
- Customer Education:
- Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.
Qualifications and Skills:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Familiarity with CRM software and proficiency in using various communication channels.
- Ability to work independently and collaboratively within a team.
- Strong organizational skills and attention to detail.
Note:
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.
Name of the Position |
Subject Matter Expert - MATHS |
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No. Required |
2-3 |
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Gender |
Female / Male |
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Age group |
25-30 |
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Area of Residence |
Delhi-NCR, Preferably Gurgaon region |
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Qualification |
MA/MSc. ( MATHEMATICS) |
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Skills Reqd. |
1.content development for |
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Work Experience |
Min. 2 years ( Freshers can also apply) |
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Salary |
INR 25 - 30K ( subject to |
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Selection Criteria |
Objective type written test |
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Joining Time |
Immediate |
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Location of Work |
Gurgaon |
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Work Timings |
9:00 AM to 5:30 PM |
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1. Work on website updation
2. Handle new product listing
3. Manage social media profile
4. Update content on the social media fan page
5. Work on the on-page and off-page SEO
6. Work on keyword optimization
7. Handle backlink creation
8. Work on blog writing
About the Internship:
Selected intern's day-to-day responsibilities include:
1. Analyze digital data to draw key recommendations around website optimization
2. Conduct social media audits to ensure best practices are being used
3. Maintain digital dashboard of several different accounts
4. Coordinate with the sales team to create marketing campaigns
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. are available for duration of 3-4 months
3. have relevant skills and interests
We are looking to hire an experienced developer to join our dynamic team. As a developer, you will be responsible for creating a top-level coding-base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based desktop and mobile web-app.
To ensure success as a developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class Angular developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.
Experience: 3 years and more
Skills set: Angular, Reactjs, Javascript, HTML/CSS
Responsibilities:
- Designing and developing user interfaces using angular/react best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for Angular projects.
- Developing application codes and unit tests in Angular, Java Technologies, and Rest Web Services.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
Requirements:
- Bachelor’s degree in computer science, computer engineering or similar.
- Previous work experience as an angular/ reactjs / frontend developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code.
- Experience using JavaScript building tools like Gulp or Grunt.
- Excellent project management skills.
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.
They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.
As a Copywriter, you will be responsible for writing and editing copies for a variety of projects (including print, web, video, and social media). You will be working closely with the accounts and design teams to brainstorm ideas, create concepts and develop messaging.
What you will do:
- Interpreting creative briefs to develop and produce creative concepts through execution on assigned brands
- Researching and understanding the target audiences, through online searches, reviews of existing research, interviews with subject matter experts and in-person meetings
- Writing original copy and editing content for a range of corporate marketing and communications materials
- Revising copy based on feedback/ direction
- Maintaining up-to-date knowledge of communication and industry trends
- Staying updated on appropriate style guidelines and brand voice for consistency in messaging
Desired Candidate Profile
What you need to have:- Bachelor’s degree in journalism, English, communications or related discipline
- Minimum 2-5 years professional copywriting experience with solid portfolio of work
- Exceptional writing and research skill
- Ability to work independently and with a team to meet deadlines
- Excellent organizational skill and multitasking ability
- Social media or content marketing experience a plus
- Proofreading experience and familiarity with standard style guides a plus
- Experience working with content management systems, WordPress, etc.
- A keen eye for detail and appreciation of great design
Qualification Required -
- Total of 8-12 years- experience building cutting edge products. Experience in building very large scale applications and 2 + years- experience in people management
- Strong understanding of object-oriented programming, concurrency and fundamentals of computer-science.
You are an ideal candidate if you prefer to work on Python and have-
- Experience in building and operating web-based applications.
- Experience in managing an engineering team.
- Proven ability in system design/architecture and building scalable systems and teams.
- Ability to architect, design and code, instill and follow good software development practices and ensure timely delivery of high-quality products.
- Experience in a Hyperlocal / Internet / E-Commerce environment.
- Experience with system monitoring and alerting for availability and performance.
- Previous fullstack experience in both dynamically and statically typed languages.
Also, you will be responsible for
- Working with a very talented & driven young engineering team
- Planning out and detailing features that need to be implemented with the Product Team
- Prioritizing features along with the product team and VP Engineering/CTO
- Program Managing releases-Setting up development & deployment processes and then managing them on a day to day basis
- Making sure the sense of ownership among each developer doesn- t go down. Have constant dialogue about their aspirations and sharing prompt, clear and actionable feedback about performance.
- Build the hiring roadmap and team growth strategy along with the VP engineering & the TA team.
1 to 3 years’ experience in .Net + MVC
• Experience in AngularJS, NodeJS or ReactJS will give an edge
• Database technologies -MySQL/PostgreSQL
• API design & development
• CSS frameworks like Bootstrap or similar
• Write reusable, efficient code
• Added Advantage - AWS
Candidate should be able to join within 15-30 days, is willing to work with a startup, has experience of 2-5 years, and are from Pune.
Job Description
- Research and identify potential new product features and functions
- Gather stakeholder and customer input
- Define requirements, user stories, and acceptance criteria for product functions and features
- Clearly communicate the status of projects on the product roadmap and in development
- Create user documentation in coordination with stakeholders
- Create and maintain competitive and strategic analysis matrix
- Oversee implementation and release workflow and deadlines
- Hold regular project reviews with Development and QA teams ensuring that the product meets business requirements
- Draft release notes for launches and work with Product Marketing to create and execute a GTM plan
- Measure adoption, usage data, and business results from product launches
- Gather market feedback from users and buyers via Win/Loss calls, interviews, and other feedback loops
Requirements
- 10+ years of experience in software marketing / product management or writing requirements for technical projects
- Basic understanding of software development process from concept through implementation and delivery
- Prior experience with web based application development and maintenance a plus
- Understanding of UX design principles and experience working with customers and stakeholders as part of a design process
- Ability to plan, prioritize, and excel in developing a dynamic high paced cross functional team environment
- Must be detail oriented
- Excellent time management skills
- Must be a problem solver
- Excellent communication skills