Engineering Manager (Platform)

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate should have strong communication skills. They should be able to think critically when making plans and should be energetic to execute a particular strategy.

· Deal with direct buyers and investors to sell Indian Real estate projects · Identify partnership opportunities with Corporates.

· Develop new relationships with developers to grow business and help company expand.

· Coordinating with developer’s Relationship Managers

· Aggressively doing client meetings.

· Maintain existing business prospects.

· Think critically when planning to assure project’s success.

· Responsible to generate the revenue by selling Indian properties to NRI & Indian customers

· Must have knowledge of direct and B2C sales.

· Strong communication and interpersonal skills.

· Proven knowledge and execution of successful development strategies.

· Focused and goal-oriented.

· MUST HAVE SALES ACUMEN  

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

What will you do?

• Oversees testing, deployment & maintenance of the Voice infrastructure.
• Performing a variety of tasks associated with user provisioning and call routing within the assigned platform 
• Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
• Participate in meetings with clients and internal departments to understand the requirements of call routing
• Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
• Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
• Complete testing to ensure that call flow is operating properly
• Monitors and ensures compliance to standards, policies, and procedures

What are we looking for?

• 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
• Able to thrive in a demanding and team-oriented environment
• Basic and strong knowledge of the Linux operating system.
• Knowledge of bash and perl shell scripting is an added advantage.
• RHCE Certification is an added advantage.

• Act as primary day-to-day contact on analytics to agency-client leads
• Develop bespoke analytics proposals for presentation to agencies & clients, for delivery within the teams
• Ensure delivery of projects and services across the analytics team meets our stakeholder requirements (time, quality, cost)
• Hands on platforms to perform data pre-processing that involves data transformation as well as data cleaning
  
• Ensure data quality and integrity
  
• Interpret and analyse data problems
  
• Build analytic systems and predictive models
  
• Increasing the performance and accuracy of machine learning algorithms through fine-tuning and further
  
• Visualize data and create reports
  
• Experiment with new models and techniques
  
• Align data projects with organizational goals

• Min 6 - 7 years’ experience working in Data Science
• Prior experience as a Data Scientist within a digital media is desirable
• Solid understanding of machine learning
• A degree in a quantitative field (e.g. economics, computer science, mathematics, statistics, engineering, physics, etc.)
• Experience with SQL/ Big Query/GMP tech stack / Clean rooms such as ADH
• A knack for statistical analysis and predictive modelling
• Good knowledge of R, Python
• Experience with SQL, MYSQL, PostgreSQL databases
• Knowledge of data management and visualization techniques
• Hands-on experience on BI/Visual Analytics Tools like PowerBI or Tableau or Data Studio
• Evidence of technical comfort and good understanding of internet functionality desirable
• Analytical pedigree - evidence of having approached problems from a mathematical perspective and working through to a solution in a logical way
• Proactive and results-oriented
• A positive, can-do attitude with a thirst to continually learn new things
• An ability to work independently and collaboratively with a wide range of teams
• Excellent communication skills, both written and oral

Responsibilities:

• Identifying the different bugs in new & existing product lines by following the company's processes.
• Isolating bugs i.e. finding steps to reproduce for identified bugs.
• Compiling the bugs in a database or in given documents with a precise description of the encountered issues so they can be easily identified and reproduced.
• Respecting the planning and the deadlines.
• Follow-up of the versions from scratch to end of project.
• Maintain and develop the existing Automation suites (API/UI)

What we're looking for?

• At least 2 year of experience in software testing
• Ability to work and coordinate with the team on projects
• Knowledge and hands on experience in QA methodologies and tools is preferred
• Strong analytical and observation skills
• Enthusiastic and highly organised
• Excellent written and verbal communication skills
• Comfortable with at least one of Java, Javascript, Ruby
• Worked on UI automation using Selenium Webdriver. Preferably WebdriverIO/Protractor/Puppeteer
• Familiar with API automation using either Postman/Restassured
• Working knowledge of Jmeter or similar Performance testing tool is a plus

QUALIFICATIONS: B.E./ B.Tech. (Electronics/ Electrical/ Mechatronics/ Mechanical)

EMPLOYMENT: Permanent / Full Time

LOCATION: Ahmedabad

EXPERIENCE: 1 to 3 years within automotive industry / software development.

ROLES AND RESPONSIBILITIES

• Develop, Debug simulink/stateflow models according to functional, technical requirements, MAAB guidelines.
• Derive software requirements from system level requirements and establish bi-directional traceability within the models and generated code.
• Generate Code from developed models, generate test vectors, automate tests and document code reviews, test results.
• Automate the data exchange flow between MATLAB models, excel sheets, code testing using m-scripts.

SKILLS AND EXPERIENCE

• Experience in model based development and testing using Mathwork Tools such as MATLAB/Simulink, Stateflow, autocode generation tools Embedded coder or TargetLink.
• Good understanding of the Automotive software development cycle and tool chains
• Should possess a good understanding of C coding, m-scripting, with good debugging and software testing skills.
• Experience in developing MATLAB/ Simulink models from scratch for automotive applications.
• Should have experience in requirements management, and be able to write test cases from them.
• Experience in MBD testing such as MIL/ SIL/PIL.
• Good communication skills in English and Hindi Language.
• Experience in MATLAB verification and validation toolbox like Simulink Design Verifier, Simulink Test, Simulink Coverage is advantageous.
• Basic understanding of Control System Design and Electric Vehicles is a plus.

Role: Partner Head- India (saas)

Location: Remote

Reporting Manager: VP Sales

Purpose:

We are looking for a Partnership Head, a true sales champion. We are a

growth-stage startup and this role will be an important part of our growth strategy.

• Take primary responsibility for the strategy and execution of new resellers partnerships
• Identify relevant organizations that are strategically well-positioned to accelerate growth into new markets
• Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise
• Close partnership agreements while properly balancing company goals, speed, and economic potential
• Evaluate the financial and non-financial benefits and risks of new partnerships
• Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them
• Work closely with the Senior Channel and Sales leaders at monday.com in a strategic capacity to build out channel program in North America 
• Collaborate with different teams at monday.com to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages

You have/are

• 8+ years in SaaS sales/ business development positions - must
• Experience in recruiting and managing channel sales partners - must
• Experience in recruiting and managing VARs - a plus
• Ability to take an entire project from A to Z
• Strong relationship-builder, initiator, outstanding verbal and written communication skills

Job Description:

1. Should be strong in Angular Development.
2. Experience in Redux , Bootstrap, css3, hands on third party library integration
3. Good experience in client communication - oral and written communication skills.
4. Should take responsibility of the work
5. Good Understanding on Server-Client Architecture
6. Good analytical and problem-solving skills.

Interview Process: 

 All the interviews round will be conducted virtually on Google meet  

Company Overview:

 "Born out of a garage in Bangalore, India in 2011, Data Template is an Information Technology Services company, delivering cutting-edge and emerging technologies to help the client stay ahead of the competition. We deliver technology services for solving complex business challenges with breakthrough technical innovations. Data Template is known for providing clients with a superior engagement experience through a combination of business acumen, intellectual curiosity, collaborative work style, and strong partnerships. Our deep technical expertise mitigates project risk and reduces total cost of ownership for our clients. Data Template takes an agile, collaborative approach to create customized solutions across the digital value chain."

Website: http://www.datatemplate.com/">www.datatemplate.com