Social Media Marketer

Job Title: Coordinator – Customer Care (US Voice Process)

Experience: 1 – 4 Years

Batch Start Date: 20th October 2025

Job Responsibilities

• Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
• Follow up with customers when payment commitments are not met.
• Accurately log borrower contacts into the loan servicing system.
• Provide long-term resolutions to resolve delinquency.
• Use autodialing systems effectively to maximize contact ratios.
• Ensure daily prescribed contact targets are met.
• Stay familiar with customer relations functions and services offered.
• Perform other duties as assigned by the department manager.

Education & Experience

• Strong customer service and communication skills (English fluency required).
• Graduate preferred; Undergraduates must have at least 6 months call center experience.
• Prior knowledge of mortgage loan servicing is desirable but not mandatory.
• Minimum 1 year of international voice process experience.

Work Schedule / Requirements

• Must be willing to work in US shift timings.
• Immediate joiners preferred.

Nice to Have

• More than 1 year of international voice process experience.
• Good understanding of KPI’s & KRA’s in a call center.
• Strong interpersonal and customer-handling skills.

Compensation & Benefits

• Attractive variable pay – employees have earned on average ₹20,000/month last year.
• This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.

Location: Hybrid (Bangalore Office)

Experience: 3-5 years of relevant experience

Contract Duration: Full Time

Qualification: Bachelor's degree in Technology or Engineering

About Us:

The BHIVE Group is a leader in revolutionizing enterprise-grade managed offices and coworking spaces for enterprises, democratizing investments in Bengaluru. With an extensive network in prime locations of Bengaluru and Mumbai, and expertise in investment, the group redefines commercial real estate and financial services. BHIVE Workspace offers a collaborative ecosystem with over 27+ properties, 46,000 seats, and spread across 1.8 million sq. ft, catering to corporates, MNCs, entrepreneurs, and businesses of all sizes.

Role Summary:

We are seeking a skilled Backend Engineer with a strong foundation in Python and the FastAPI framework. You will be pivotal in developing, implementing, and maintaining the server-side logic of our web applications, APIs, and other software systems. This role involves crafting robust backend solutions that ensure high performance, scalability, and security.

Key Responsibilities:

• API Development: Design, develop, and maintain scalable APIs using Python 3.x and FastAPI. Ensure robust data validation, security measures, and error handling.
• Database Management: Utilize ORM libraries to model complex data structures, perform CRUD operations, craft optimized queries, and manage database migrations.
• Authentication and Authorization: Integrate secure authentication and authorization mechanisms to protect sensitive data and ensure secure access.
• System Performance: Monitor and optimize system performance to ensure high availability and scalability. Implement performance tuning strategies and resolve bottlenecks.
• Collaboration: Work closely with front-end developers to integrate user-facing elements with server-side logic. Foster a collaborative environment to drive innovation and continuous improvement.
• Code Quality and Testing: Maintain high code quality through comprehensive testing, including unit, integration, and end-to-end tests. Adhere to industry standards and best practices.
• Documentation: Ensure clear and concise documentation of the codebase, APIs, and system architecture. Utilize FastAPI's strengths for automatic documentation and dependency injection.
• Innovation: Stay up-to-date with the latest trends and advancements in backend development. Embrace new technologies and methodologies to enhance the development process.

Key Competencies:

• Proficient in Python programming with a deep understanding of FastAPI and ORM libraries.
• Strong problem-solving, debugging, and critical thinking skills.
• Advanced testing proficiency to ensure code reliability and stability.
• Effective communication and collaboration skills.
• Ability to leverage FastAPI for automatic documentation, dependency injection, and asynchronous operations.
• Commitment to industry standards and best practices in backend development.

Employee Benefits:

• ESOP Policy: Strong employee-friendly ESOP policy, applicable based on performance.
• Training and Development: Continuous training and development opportunities to enhance your career.
• Networking Opportunities: Access to multiple BHIVE events, providing great opportunities for professional networking.
• Comprehensive Benefits Package: Including performance-based awards, competitive compensation, health benefits, financial security, and professional development opportunities.

Our Mission:

To be amongst the most loved and admired real estate companies of India by 2033.

Our Vision:

Helping people live a better quality of life through all our initiatives.

Why Choose BHIVE:

• Supportive Environment: We strive to create a supportive and rewarding work environment where employees feel valued, empowered, and motivated to excel.
• Equal Opportunity Employer: BHIVE is committed to diversity, inclusion, and fostering a supportive work environment. We value unique styles, experiences, identities, ideas, and opinions.
• Growth Opportunities: BHIVE invests in employee development, providing ample opportunities for professional advancement.
• Impactful Work: Joining BHIVE means contributing to a significant impact on the startup ecosystem in India.

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

• Bachelor’s degree in computer science or a similar field.
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
• Familiarity with SQL/NoSQL databases.
• Ability to project manage.
• Good problem-solving skills.

We are looking for someone who is enthusiastic about client servicing, is adept at team management and can lead projects. 

The Client Success Executive will be responsible for directly communicating

with the client and be responsible for understanding the client's brief and

coordinating work between different teams. 

• Plan for pitches to new/existing clients
• Build a strategy for the team so everyone has work and responsibilities
• Distribute work amongst team members

• Meet and liaise with clients to discuss and identify their promotional requirements
• Liaise with, and act as the link between, the client and the team by maintaining

regular contact with both

• Ensure that communication flows effectively
• Negotiate with clients and agency staff about the details of campaigns
• Handle budgets, manage campaign costs and invoice clients
• Monitor the effectiveness of campaigns
• Arrange and attend meetings

• Make pitches, along with the team, with the aim of securing new business for the

company

• Write client reports
• Present creative work to clients for approval or modification
• Work with the team to devise a campaign that meets the client's brief and budget
• Present the campaign ideas and budget to the client
• Work with the key stakeholders for formulation of marketing strategies
• Train new joinees and ensure smooth workflow

• Stay abreast with the latest brand campaigns
• Stay up to date with all relevant things in the marketing, advertising and media space

• Experience required:
•  Experience in Salesforce Implementation and Enhancements life cycle.
•  Designing and implementing Custom Business Process via Apex and Lightning Technology.
•  Strong knowledge/exposure to all major Salesforce products with hands on experience on core platform.
•  Work closely with clients’ operations and product managers on business requirements analysis, design and
• implementation.
•  Knowledge / Experience in Enterprise Solution and Architecture Design.
•  Knowledge / Experience in Design and build - clean, high performing (i.e., user-oriented, fast, efficient,
• extensible, scalable) Salesforce and Salesforce-integrated applications following best practices and using the
• latest technologies.
•  Implementing Lightning Components, Apex Controllers, Visual Force Pages, Visual Force Components, Batch
• Apex, Schedulers and Apex Triggers.
•  Having Experience in integrating salesforce with external application using third party tools via SOAP and
• REST API Integration.
•  Knowledge/Experience in Release Management with multiple phases.
•  Knowledge/ Experience of Production Deployment Best Practices.
•  Analyze and review business, functional, and technical requirements as per the role.
•  Build web and mobile interfaces on the Force.com platform using Visualforce, Apex, and other available
• tools.
•  Keep up to date with the latest plans, developments, and changes in the salesforce platform.
•  Document and develop code according to specifications and standards.
•  Prepare test data and plan and conduct basic unit or module testing.

As our visual designer, your responsibilities will include areas of design such as typography, iconography, color, space and texture. You will use your knowledge, expertise and skills in all these fields to help our users successfully navigate and become comfortable with our products.

More responsibilities in detail:

• Create the templates such that information on the app is easy to find, visually appealing and adhering to international standards and trends
• Generate clear ideas, concepts and designs of creative assets from beginning to end
• Work collaboratively with other designers to ensure a consistent, integrated brand perception and user-experience

• Collaborate with a cross-functional team that includes engineers, product managers, service teams in order to create simple, easy-to-use designs
• Translate business requirements, user needs, technical requirements into designs that are visually enticing, easy to use, and emotionally engaging
• Stay in the loop and on top of the latest standards, changes, trends in the visual design field
• Interpret storyboards to tell visual stories that support our solutions

• A minimum of 3-4 years of professional experience in designing graphics, layouts and applications for web, desktop and mobile
• The ability to refine other people’s ideas and come up with new ones to create a highly designed visual experience
• Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined designs in a short time
• Self-learning, able to learn new tools quickly and work in a fast evolving environment
• Proven ability delivering high quality designs to customers
• Proficient in Adobe Photoshop, Illustrator, Indesign and Sketch
• Expert level skills in Photoshop, 3DMax and other relevant tools
• Bachelor’s degree or equivalent experience in the graphic design field

• The overarching duty of a principal is to assist with defining and enforcing policies and guidelines for students, staff, and faculty at the school.
• The role of the principal covers many different areas including leadership, teacher evaluation, and student discipline. Being an effective principal is hard work and is also time-consuming. A good principal is balanced within all his / her roles and works hard to ensure that he / she is doing what he / she feels is best for all constituents involved. Time is a major limiting factor for every principal.
• A principal must become efficient at practices such as prioritizing, scheduling, and organization. 
• This involves interaction with inter school employees and administrators. Supporting committees of staff and parent that function to improve the learning and social environment of the school for the students. 

Job Description

Timings :  1.30 PM to 10.30 PM

Exp        : 10 - 15 Years Responsibilities : 

• Work directly with Velosio clients to gather functional requirements, identify functional gaps, develop functional design documents and related solution design, and configure Microsoft Dynamics 365 BC software to meet business requirements
• Utilize ERP implementation standards and tools/documents
• Convert data from legacy system into Dynamics BC ERP system
• Demonstrate our Dynamics BC ERP product to existing and prospective clients; provide user training and support throughout implementation
• Provide post implementation support
• Attain product certifications as necessary
• Provide training and mentor-ship to junior level (Associate Consultants)
• Maintain Velosio core competencies: client focus, knowledge and skills, driving results, communication, teamwork and relationships, personal excellence, business insight, leadership, coaching and developing others

Qualifications :

• Bachelor’s Degree in Accounting, Computer Science, Information Systems, or closely related technical field
• Dynamics BC implementation experience and/or participation in at least 5 full life cycle implementation or 10+ years ERP implementation experience
• Experience with modeling business process and translating requirements into a business application
• Excellent presentation and communication skills targeted to effectively present information to C-level management, public groups, and/or board of directors
• Excellent organizational skills, attention to quality, self-motivation, and a desire to succeed
• Possess a professional presence suitable for direct client interaction by telephone or in-person