Social Media Marketer

Roles & Responsibilities:

• Develop, record, and maintain cutting-edge web-based PHP applications
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Convey effectively with all task progress, evaluations, suggestions, and schedules, along with technical and process issues
• Coordinate with co-developers and keep project manager well informed of the status of development effort and serve as liaison between development staff and project manager

Skills:

• Experience in design and system architecture and can write 
• efficient, testable, and reusable code
• OOP Concepts
• Knowledge of PHP
• Knowledge of MySQL
• Ability to work on different backend technologies
• Experience with Git, Slack (Optional)
• Experience with Laravel Framework will be a huge plus point

Python Lead responsibilities include developing and maintaining AI pipelines, including data preprocessing, feature extraction, model training, and evaluation.

Responsibilities:

• Designing, developing, and implementing generative AI models and algorithms utilizing state-of-the-art techniques such as GPT, VAE, and GANs.
• Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.
• 7+ years of Experience in creating rest api using popular python web frameworks like Django, flask or fastapi.
• Knowledge of databases like postgres, elastic, mongo etc.
• Knowledge of working with external integrations like redis, kafka, s3, ec2 etc.
• Some experience in ML integrations will be a plus.

Requirements:

• Work experience as a Python Developer 
• Team spirit 
• Good problem-solving skills 
• Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.
• strong knowledge of data structures, algorithms, and software engineering principles
• Nice to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face

Responsibilities:

·       Design, implement, and maintain network infrastructure, including routers, switches, and firewalls

·       Configure and manage BGP, OSPF and EIGRP routing protocols.

·       Maintain and troubleshoot Cisco & Aruba switches

·       Monitor and maintain the performance of the network using SolarWinds & PRTG

·       Implement and maintain Palo Alto, Fortinet firewall

·       Manage WAN transport, including VPN and MPLS connections

·       Support 802.11x wireless networks

·       Ensure high availability and performance of the network

·       Collaborate with other IT teams to provide technical support for network & security related issues

·       Keep up-to-date with new technologies and industry developments

Requirements:

·       Bachelors degree in Computer Science, Computer Engineering, or related field

·       Minimum of 7 years of experience in network & security engineering and support

·       Expertise in BGP, OSPF and EIGRP routing protocols

·       Strong knowledge of Cisco switching, SolarWinds, Palo Alto, Fortinet Firewall, WAN Transport, NAT and 802.11x Wireless.

·       CCNP or CCIE certification preferred

·       Strong problem-solving skills and ability to work in a fast-paced environment

·       Excellent written and verbal communication skills

·       Knowledge of STP, RSTP.

·       Knowledge of VLAN, ARP, Trunk ports, VRRP and Ether-Channel.

·       Knowledge of Port-Security.

 2+ years of .NET Development experience

- Exceptional skills Experience with .NET,  technologies (WPF, Web Forms, .NET Core). Also skilled in MS SQL and PostgreSQL, Bootstrap and DevOps.

- Experience with DevExpress, Elasticsearch.Net, VS Studio is preferred SolarSearch

- Great business process understanding and written and verbal communication skills

- GitHub and Git experience.

Kindly do not apply if you have less than 4 Yrs of Experience in Python

Position(6 Months Contract in Gurugram, India) :

Sr. Frontend Engineer

Experience:

4+ years of relevant exp

Location:

Gurugram, India

(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)

About Company:

The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.

Key Competencies:

• A strong technical solutioning sense.
• Excellent experience in writing code using the following technologies: Angular JS
• Understand end-user requirements, formulate use cases and come up with effective solutions.
• Strong problem-solving, data structures, and algorithm design skills.
• Good understanding of REST APIs and web technologies in general.
• Ability to build a feature from scratch & drive it to completion.
• A willingness to learn and choose new technologies with a strong justification for the choices made.

Roles/Responsibilities:

• Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
• Help develop best practices for future development.
• Thinks and implements in the right way instead of cutting corners.
•  
• Integrate user-facing elements into applications, test & debug programs
• Own the delivery of an entire piece of a system or application.
• Use technical knowledge and creative thinking to provide the most innovative solutions.
• Optimizing the performance of the components and keeping up to date with the latest industry trends
• Doing effective peer reviews where your peers learn from you every time.
• Be a great team player

If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

Backend Developer

*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).

*H1 is the future of digital banking. 

*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.

About the Job:

H1 seeks backend developers with experience on NodeJS, Typescript and PostgreSQL for our development team

In this role, you will report directly to the CTO

Agile based organization, with bi-weekly sprints on long-term project

Responsibilities:

• Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.) 
• Working with the CTO to build the roadmap and agile based organization required.
• Develop application api centric on security and encryption
• Receive and react to product feedback from all internal and external stakeholders
• Product KPIs, and product releases on a recurring basis
• Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
• Contributing to deliver the expected results from a usability and engagement perspective

About You:

• With strong software product background, and extraordinary capabilities in terms of product strategy development and usability 
• 3-6+ years robust experience on developing software products in an agile based organization
• Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
• Clear examples of products managed or developed during his/her career 

• Strategic thinking: you are able to think at the strategic level and make the link with the pixel level 
• Able to work in a flat and transparent manner within a fast paced environment
• Results oriented
• Academic education in tech/product/digital related careers
• High level english (spoken and written). Spanish at any level would be a great plus.
• Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

• Great flavour towards software products
• High expertise and excellence on software usability and user experience optimization. Expertise in software design
• Sensitivity towards customers and users
• Data driven decision making
• Deep knowledge of the digital world
• Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
• NodeJS with Typescript development experience
• API Rest and GraphQL with json web tokens authentication
• PostgreSQL and ORM experience
• NPM private libraries creation would be a plus
• Experience in working with tech teams, on an agile based style
• Proactive and able to take initiative. Decisive and resolute
• “Out of the box” thinker
• Creative thinker
• Works well in a team and with a wide range of people from different backgrounds and ages
• Organised and methodical
• Succeeds under pressure
• Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)