Role: Appian/Unqork Senior Solution Architect/Practice Lead
Experience: 5+ Years
Location: Trichy / Bangalore /Chennai (Post Covid)
Shift: US EST or CST
Responsibilities
- Provide pre-sales technical/functional support to prospective clients and customers with minimal supervision
- Work with sales to create and submit proposals, promote sales effort by helping customers leverage low code/no code tools for software development life cycle
- Build a solution delivery team
- Provide day-to-day guidance and technical leadership to a team of Appian/Unqork (or other low code/no code platform) Administrators, Developers, and Data Architects.
- Act as the technical lead, leading interactions with customer business and technical teams
- Work closely and collaboratively with the project team to deliver on project scope
- Works collaboratively with the Client and Team to articulate the vision and outcomes of the project and each release, and translating that vision into an actionable plan; Effectively manage customer expectations
- Develop guidance on Release Management process, working with Team and Client
- Serve as the day-to-day Technical POC for VDart team
- Plan and coordinate release logistics with other application teams and Stakeholders, identifying and accounting for dependencies
- Contribute with original, creative thinking related to solving customer issues, creating relevant features, and advancing Appain/Unqork low code/no code automation tool strategy
- Lead detailed discovery and scoping calls
- Work closely with sales to review requirements and develop value-focused proposals
- Describe the benefits and value of integrating Appian/Unqork low code/no code tools to integrate into a customers’ SDLC
Skills and Qualifications
- Bachelor (BS) of Science degree in Computer Science, Engineering, Mathematics, Business, Management or equivalent disciplines.
- Certification in Appian or Unqork
- 7+ years of IT experience, including full cycle software/web development and release management/implementation knowledge
- 4+ years' experience in a technical leadership position with prior experience supervising and leading teams
- 2+ years' experience of successful implementations of very large Appian or Unqork solutions
- Technical leadership in implementing enterprise-class application delivery
- Experience with Agile development methodologies
- Excellent writing, presentation, negotiation and communication skills
- Strong analytical and organizational skills
- Ability to manage and prioritize multiple tasks simultaneously
- Ability to explain technical content to non-technical, business stakeholders
- Prior experience developing proposals to respond to customer needs preferred
About VDart Digital
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Requirements specifications - Review the functional and non-functional requirements, integration and feature specifications, phase releases, and solutions that translate the functional mapping to Zeta’s product landscape.
Functional mapping - Functionally translate and map the business domain to a technological solution domain.
Identify constraints - Highlight any long-term risks that may originate as a consequence of design or architectural choice made in the overall system design leading to an incomplete solution mapping and propose enhancements
Implementation - Oversee the delivery of solutions while highlighting corner cases where the implementation may be lacking. Be the point-of-contact for functional queries that would require domain-specific context to help unblock the team. Work with UAT teams to ensure the comprehensiveness and correctness of the delivered solution
Communicating with internal stakeholders - Describing the structure, characteristics, behaviour, and other aspects of the problem and solution to various project stakeholders
Business Unit
Electron
Products
Electron benefits, Gifting and RnR
Geography
India, with intermittent travel to the client locations
Target Audience
Customer Leadership and the Implementation teams
Business Development teams
Electron benefits, Gifting, RnR and other relevant platform product teams
Activities
Frequently interact with the Product teams to understand the product offerings and roadmap
Become an SME of the functional architecture of the products subscribed by the clients
Work closely with Business Development teams to conceptualize concepts and solutions for clients
Review the BRDs for various requirements shared by clients and the solutioning proposed by the Solution Architects
Participate in the regular sync-up meetings with client implementation teams to discuss solutions and share updates
Conduct workshops with clients to understand requirements in detail
Deliver a detailed functional spec of the overall solution and categorize the proposed solutions into core product deliverables and customizations specific to the clients
Create data flow diagrams to represent the data exchange between various modules
Lead a small but efficient team of BAs/SAs
Reporting Functions
Head of product
Team composition
Solution Architects
Business Analysts
Ability to comprehend technical products and solutions
Excellent presentation skills and stakeholder management
Good experience in conducting workshops with large senior management groups and presenting solutions to a large audience
Ability to learn fast and communicate effectively
Ability to work on complex projects with a medium level of ambiguity
Must be very strong in setting up processes for efficient delivery
Excellent documentation skills are a must. Should be able to create detailed documents with relevant content (Data flow diagrams, flow charts etc)
Should be able to communicate effectively with various stakeholders such as business, product, project management and design
Should have experience in working with stakeholders from different geographies
Should have a track record of building & shipping high-quality products owning the process end to end
Adapting to complex situations with an aim to achieve business goals
Background and experience
Engineer (preferably IT, CS)
MBA (Not a must)
15+ years of total experience as a Solution Architect, Program Manager, consultant or a Data analyst with services, consulting or product companies
Prior experience in handling multiple large global clients for complex projects is a plus.
Job Description
As a Solution Architect for the Sales Team, you will play a crucial role in driving sales by providing technical expertise and designing effective solutions to meet the needs of our customers.
You will work closely with the sales team, prospects, and customers to understand their requirements, create compelling solutions, and communicate the value of our products and services. The Solution Architect will be a key liaison between the sales, product, and engineering teams to ensure seamless integration of solutions and customer satisfaction.
Key Responsibilities:
• Customer Needs Analysis
o Connect with customers to understand their pain points and business objectives.
o Conduct in-depth analysis of client requirements to design tailor-made solutions.
• Solution Design
o Develop innovative and comprehensive technical solutions that align with customer needs and demonstrate a clear understanding of the products and services offered.
• Proposals
o Respond to software development Request for Proposals (RFPs), Request for Information (RFI), and Proposals by preparing related proposals and documents, to be submitted within the timeline.
o Develop a solution architecture by collaborating with subject matter experts (SMEs) as needed to design compelling proposals, demos, and prototypes.
o Assist in ensuring proposal submissions are as per RFP guidelines.
• Expertise in our SaaS Product and Offerings
o Acquire and maintain an in-depth knowledge of the company's products, services, and capabilities.
o Learn the latest industry trends, market dynamics, and best practices.
o Identify target SaaS products through competitor analysis and market research.
o Recommend additional features and improvements to be incorporated into existing custom visuals, in alignment with current industry trends.
o Identify and conceptualize new custom visuals, driven by industry trends, to expand the range of offerings and meet evolving customer needs.
o Create and publish consulting offers in AppSource/Marketplace as per the competency and industry trends.
o Address customer issues related to published AppSource/Marketplace products (e.g., SaaS offerings, Custom visuals) to enhance the overall customer experience.
• Partner Program
o Identify relevant partner programs and their associated benefits.
o Develop a comprehensive plan, closely collaborate with subject matter experts (SMEs), track and accomplish the program objectives effectively.
o Coordinate and work to achieve Specializations.
• Identify, analyze, and review case studies/blogs for publication on the company's products and services.
• Competitor analysis and Market Research
o Learn the latest industry trends, market dynamics, and analyze competitor activities. Utilize this knowledge to adapt sales strategies and maintain a competitive edge.
• Strong interpersonal and management skills to work and communicate with people across various teams.
Qualifications & Skills:
• Candidate can come from education background - B. Tech./B.E. (CSE/IT), M. Tech. (CS/IT), BCA + MCA/B.Sc. (IT) + MCA/B.Sc. (CS) + MBA with a minimum of 60% across academic years.
• Excellent analytical and communication skills (written and verbal).
• Highly collaborative orientation. Aptitude for working with colleagues across a range of seniority levels and areas of subject matter expertise.
• Experience managing multiple areas and competing timelines.
• Eye to detail and observation skills.
• Diligence and commitment to meet stringent deadlines.
• Must have a creative mindset towards articulating the solution via presentations and demonstrations.
• In-depth knowledge of inside sales techniques, processes, and best practices.
• Familiarity with CRM software and sales analytics tools.
• Outstanding communication and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong experience in creating end-to-end proposals across Microsoft technologies.
• Strong analytical and research skills, enabling the ability to draw meaningful insights and inferences from data and construct an action plan to leverage it for business growth and sales.
Experience: 3 to 10 years
Work timings: PST/EST Shift.
Job location: Express Trade Towers 2, Second Floor, B-36, Sector 132, Noida 201301
Job Details
- Design/Build engaging solution engineering designs for pre-sales engagements
- Custom configure the Certa platform per client specification on demand
- Build and streamline solution configuration processes with a focus on reusability using Certa’s proprietary coding studio leveraging JSON, XML and proprietary configuration engine
- Understand client pain points and translate them to product requirements
- Deliver ultra-responsive support to sales team for Direct and Alliances channels
- Build team and lead efforts to implement very complex business rules in a demanding and exacting fast-paced environment
- Develop customer ready solutions to demonstrate the value of the Certa platform for Third Party Risk Management, Anti-Bribery/Corruption, Anti-Money Laundering, Fraud, Merchant Onboarding, ESG, Contract Lifecycle Management and Asset Management use cases
- Serve as liaison between sales, engineering, technology, product and clients
- Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements, troubleshoot technical issues raised by customers, and build new features for the product
Requirements
- Associate or Bachelor’s degree in Engineering or Science or Commerce
- Coding experience and debugging are a must
- Self-learning and inherently curious behavior traits
- Comfortable in a fast-moving dynamic environment
- Hands-on, get-it-done attitude
- Independent operator capable of taking limited direction and applying the best course of action
- 2+ year’s experience in leading technical and engineering resources
- Proven track record of working in a customer-facing role
- Possess advanced knowledge of no-code applications, advanced business rules engines, business intelligence and reporting tools, techniques and algorithm
- Experience working with, and managing, stakeholders and customers
- A high level of accuracy and attention to detail is required
- Excellent communication and interpersonal skills
- Willingness to work with complex, multi-divisional, multi-geographical customers
- Ability to create structure in ambiguous situations and design effective processes
- Design and build APIs to drive existing and new features for a web-based application
Required Technical Skills
- Modern programming languages (e.g., Java, Javascript, Python)
- Business Intelligence and reporting software
- Process Documentation and Data Visualization
- Development & management methodologies including Scrum, Agile, Kanban, and Jira
- UI/UX experience, ability to work with designers/analytics
- Well-versed with ERP & BSM systems such as Oracle NetSuite & Coupa
- Soap/Rest API Integration
Who we are?
Cybrilla is a financial infrastructure company. We are building the front-end applications & APIs from the ground up to support a variety of use cases and enable a superior digital experience for different user personas. Cybrilla's current focus is to build the underlying operating system for mutual funds.
AMCs / Fintech startups / Wealth management businesses can choose the product that works best for them to enable an awesome experience for their customers and internal stakeholders.
About the Product
Fintech Primitives(FP) is an API platform that provides solutions to the problem statements of the Indian Mutual Fund domain. The APIs handle domain, regulatory, and technical complexities to enable customers to build different use cases in a short time. Check here to know what our customers are building using FP APIs.
Job Description
Your Role -
- Responsible for providing technical solutions to existing and prospective Fintech and Enterprise customers throughout the implementation stage of the onboarding cycle.
- Ensure new customers are onboarded with the right mix of products. Existing customers can design their product using an appropriate mix of FP products.
- You will become an SME for all products and assets of Cybrilla and collaborate with the product team to improve the product better.
- Guide and train clients or partners to help them understand product technical capabilities to add business value.
- Perform R&D with third parties APIs or other products to guide the product team to improve products for better client experience.
- Participate in Product demos and seek clarifications, test features released by the product team from clients lens.
- Willing to debug and troubleshoot advanced technical issues and help internal teams whenever required.
- Willing to think outside the box, prototype solutions if possible and present it to teams internally that could be taken up as product enhancements.
Your Skills and Experience
Must have skills -
- At Least 4+ years of experience in backend engineering / solutions engineering.
- Strong understanding Javascript, API (Strong skills).
- Database technologies MySQL.
- Significant experience in client facing roles.
Good to have skills -
- Experience in automation is welcomed.
- Any experience in data migration activity is welcomed.
- Have worked on ETL projects.
What’s in it for you?
- Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
- Flexible work options.
- Opportunity to solve deep domain and technology problems, for very large enterprises.
- Opportunity to work with the best brains in fintech.
- Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
- Grow exponentially by working in small and transparent teams.
- Who says you can’t make friends at work, we do! Get to know more about your team and the work.
Qualifications
• 10+ years of experience
• The position requires the candidate to work closely with key stakeholders and senior technology leaders
Responsibilities
• Developer /Architect to help build a strategic platform to improve IT and Business processes
• This senior person will work with the ServiceNow team to help development solutions based business needs and strategies
• The ideal candidate will have experience in implementing ServiceNow ITSM, Sec Ops, GRC, PA, ITBM and ITOM products
• They will perform the necessary tasks to design and configure ServiceNow functions to meet operational needs
• ITSM – Service Portal, Request Fulfillment (Catalog) Incident, Request, Knowledge, Change & Asset Management, Virtual Agents, On Call Scheduling
• ITBM – Project Portfolio Management, Idea, Demand, Agile Development & Test Management
• ITOM – Discovery, Service Mapping, Event Management, Cloud Management
• SAM – Software Asset Management
• GRC – Governance, Risk and Control
• Responsible for the technical specification and implementation of ServiceNow products
• Provide expertise on technical questions related to development of ServiceNow functions
• Develops the technical solutions, work with developers to implements them and performs the component integration tests
• Work with development team and ServiceNow to provide support and implement technical solutions to resolve issues
• Coordinate with Project Manager to plan roadmaps, sprints and releases
• Provide demos to customers for developed solutions and obtain feedback to improve products
• Work with QA and testing teams to coordinate UAT and Smoke testing
• Coordinate system upgrades to latest version of ServiceNow
Generate new leads using email marketing and LinkedIn Sales Navigator and other relevant
marketing channels
Interact professionally with leads, existing customers, and other company stakeholders via
various communication mediums
Creating reports for measuring sales development, retention, forecasting, and pipeline
building
Preparing and analyzing sales pipeline reports and dashboards
Desired Candidate Profile:
Excellent written and verbal English communication skills
Ability to identify target profiles within a company
Prior experience with international clients
Education – Graduate/Postgraduate
Employment Type – Full Time
Department Corporate Agency and Broking Band 5A/5B/4
JOB SUMMARY:
Job PurposeTo Drive business through channel partner's sales team and distribution network.
Key Responsibilities:
1. To Build strong relationship across the partner network
2. To Grow the business by driving sales of MLI products through partner sales team
3. To Organize catch-up meetings with partners and their clients to introduce MLI products in their portfolios
4. To Activate maximum number of mapped sub-brokers/RMs/Lead Generators on a monthly basis
5. To Ensure smooth issuance of all cases from start to finish and maintain persistency of all issued policies
6. To Prepare and send daily report on meetings and sales numbers to all stakeholders
7. To Track the status of logged in policies in the central MIS
8. To Update on the tasks assigned for driving focused business through the task MIS
9. To Maintain and update the persistency data of the assigned cases
10. To Train partner RMs on MLI products and processes
KEY RELATIONSHIPS:
Internal:
Business Heads
MLI HR & Sales Training Team
MLI Operations Team
External:
Business Partners
Top Insurance Brokers
Top Clients
Measures of Success:
Actual sales generated vs plan
Accuracy and timeliness of sales reports
Actual activity vs targeted activity
Accuracy of competitor information;
up to date data; Identification of potential
contacts and conversion to channel
partner/customer.
DESIRED QUALIFICATIONS and EXPERIENCE:
Qualifications: Graduate / Post Graduate
Experience: 2 - 6 years of relevant in Insurance Sales in Broking / Banca Sales
Responsibilities
Independent ability to execute Upgrades, OS/DB migration projects, S/4 HANA conversion and resolve issues on your own. Lead the team technically on Production support and resolve day to day technical issues Gather requirements, design, architect and implement optimal solutions for SAP landscape based on client’s requirements Should be willing to work on USA time zone as project demands
SKILLS & EXPERIENCE
Complete architectural know-how of ABAP and JAVA stacks and of other BASIS activities
Very good knowledge and experience on Cloud architecture (AWS, Azure, GCP)
Ability to gather Client's business requirements and implement them with optimal technical solutions
Experience and deep knowledge of SAP systems, including S/4HANA, and the required architecture and infrastructure to support them
Provide recommendations and guidance on the SAP platform and tools
Should lead a BASIS team and act as a SPOC for customers for the production support and Project activities
Strong knowledge & hands-on experience in technical planning, implementation, upgrades, migration and maintenance of various SAP modules on premise and on cloud (preferable)
Must have strong SAP Basis skills on Operating Systems Linux/Unix, and Windows
Strong experience in most of the database like Oracle, HANA, MSSQL, DB2, Sybase and MaxDB. Table administration, Performance tuning, Backup and restore, point-in time recovery on these databases
Knowledge of infrastructure, especially cloud infrastructure is a big plus
Experience in OS/DB/Infrastructure migration especially HANA migration using SUM/DMO from any source database like Oracle/SQL/DB2
Experience in Unicode conversion and S/4 HANA migrations
Hands on experience in SAP systems sizing including HANA landscape
Good experience in HANA installation, administration and maintenance in scaled up and scaled out landscape
Expertise in configuration of SAP systems not limiting to ECC, CRM, SRM, SCM, Portal, BW, PI, GRC, GTS, MDG, MDM, HCM, EWM, Solution manager
Experience in most of these - TREX, Live cache, BEx reporting, NWDI, FIORI, Web dispatcher, BOBJ, BODS, IS, Content Server, SLT, Pre-calc, etc.
Experience in System refresh, system copy, Client copy, Client export/import
Experience in EHP upgrades, SP updates, Patches, kernel upgrades and so on
Experience with Solution manager 7.1/7.2 EWA configuration, Setup systems monitoring, Root cause analysis, Automated monitoring and alerting setup, E2E implementation of Solman
Experience in High availability setup in Unix and Windows with various clustering tools, and disaster recovery setup
Experience in security activities like central user administration, managing roles and profiles of various business systems, SSO configuration, integrating with active directory, etc.
Big plus to have automation and scripting skills on any of the BASIS activities like System Refresh, transports, monitoring, etc.
Mentor Junior staffs to train them in various support and project activities
Should possess strong problem solving and analytical skills and demonstrate strong technical leadership to solve customer problems
Excellent communication (verbal and written) & interpersonal skills
QUALIFICATION
15 years’ experience as SAP Basis Engineer
SAP Netweaver, HANA, OSDB migration, Cloud (AWS/Azure) certifications preferable
2+ full lifecycle SAP implementations, 2+ upgrades, 2+ migrations/conversions, 2+ support projects
Good infrastructure knowledge on Network, Storage, etc.
solutions and with customer success team for deploying the same to customers.
2. Build & Design conversational chatbots that can be directly deployed for usage bya
large volume of customers.
3. Prepare Chabot user flows and process flows to effectively communicate interaction and
design ideas.
4. Analyze data coming from bot conversation to provide insights w.r.t processes and user
experience enhancement
5. Ensure that the customer understands the solution and receive responses to all open
questions and action items.
6. Prepare solution-related documents and specifications with the ability to write clear,
concise requirements and functional design documentation. Configure the solution,
followed by the creation, execution and maintenance of accurate and detailed test plans
for applicable testing.
7. Drives problem management and associated resolutions delivery with product
management teams.
REQUIRED SKILS
1.Pre-Sales or technical consulting with enterprise software
2. Able to understand technology practitioner - you have got your hands dirty with APIs,
technical definitions, and stitching solutions between partner ecosystems with basic REST
APIs consumption & JSON manipulation knowledge.
3. Excellent understanding of SDLC, Agile & Scrum.
4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow
Charts.
5. Creation of user-stories and bridging the gap between the development team, client, and
project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.
NextGen AVP Role - Pune Location
Job Description
Experience:
Should have subject matter expertise in cloud platforms (AWS, Azure & GCP), and next generation technologies
Should possess experience in designing and delivering architectural solutions for mission critical applications using cloud native development and architecture and cloud migration methodologies and tools
Demonstrated as a trusted advisor for customers on various Next Gen technology solution options and presented strong value proposition to win the deals
Experience is building differentiated solution & service offerings in building Next Gen Application development
Extensive experience in Presales, Solutioning, Delivery, People Management, Global experience and should be in a P&L role
Have experience leading complex, global solution implementations programs
Technology Experience:
Cloud Native App development, Microservices based enterprise grade application development, Serverless Computing, Containerization technologies
AWS, Azure, GCP and aPaaS platforms like Cloud Foundry
DevSecOps – CI/CD tool chain, API Management platforms
Database technologies – Structured & Unstructured data storage platforms
Expectations:
Responsible to formulate business development strategies for NextGen Application Development Technology practice
Create differentiated solution & Services offerings and translate into revenue growth
Drive strategic account growth and be responsible for the delivery of consulting services to our customers
Actively search for opportunities to expand business within existing accounts and help win new clients
Building new technology capabilities, and building team competencies
Marketing of technology & domain solutions / service offerings to internal/external stakeholders
Manage business relationship with the technology partners & start-up eco systems and demonstrate edge over competition