Engineering Manager

Requirements:

• Good verbal and written communication skills and interpersonal skills required
• Software& Application learning abilities
• Any Graduation ( Technical will be preferred)
• Experience in a similar role or experience will be preferred
• Able to promptly answer & support related Phone calls, chats & Emails.
• Good knowledge of Microsoft excel and other tools

 

Roles & Responsibilities:

• Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
• To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
• Should be able to customers get to the root of their problems quickly.
• Following up with clients to ensure the problem is resolved
• Maintaining records of each phone call for future reference.
• Offering exceptional customer service and satisfaction.
• Ability to meet deadlines and prioritize tasks.
• Produce periodic reports of technical support operations to company management.
• Using remote desktop connections to provide immediate support.
• Raising tickets to the technical team as and when required to solve technical issues
• Properly escalate unresolved issues to appropriate internal teams like development and QA teams
• Creating support manuals for end uses for step by step guide for the features

 

#We are Hiring!!

LOOKING FOR IMMEDIATE JOINERS as IT RECRUITER 

both Freshers and Experienced for our Bangalore location.

Job Description

• Solid background and proven experience in the tech stacks
• Strong proficiency in JavaScript
• Proficiency in HTML, CSS, JavaScript and jQuery
• Familiar with JavaScript frameworks such as jQuery, ReactJS
• Understanding and Work experience in ES6, Redux, Regex, MaterialUI and MUIdatatables is a plus
• Should be familiar with REST API’s
• Excellent communication and team handling skills
• Great attention to detail and problem-solving skills

 

Desired Candidate Profile

What you need to have:

• MBA from a premier institute/ CFA (USA)/ CA (ICAI)
• 2-4 years of post-qualification experience
• Clear financial and quantitative concepts
• Strong logical and analytical abilities
• Good communication, presentation and inter-personal skills
• Very strong Microsoft Excel financial modelling skills
• Openness to travel overseas for extended periods (3-4 weeks) for client meetings and on-site execution    

 

  Write and post technical job descriptions 

  Parse specialized skills and qualifications to screen IT resumes 

  Perform pre-screening calls to analyze applicants’ abilities 

  Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions) 

  Coordinate with IT team leaders to forecast department goals and hiring needs 

  Craft and send personalized recruiting emails with current job openings to passive candidates 

  Participate in tech conferences and meetups to network with IT professionals 

  Compose job offer letters 

  Onboard new hires  

About the role(s):

Software development and platform engineering has driven our success and growth of our platform & data businesses. We are now looking for more developers to join our team and help us build the best financial inclusion platform in the world. You'll be an integral part of product development team working collaboratively with cross functional team of business heads, product managers, credit risk experts, data scientists and technologists to iteratively design and build fintech products. You'll be constantly be challenged and you'll have the freedom to discover and advocate new technologies. 

 

Requirements:

We are looking for people who are truly full stack, and are as comfortable working on javascript front end as they are debugging database interactions, or improving their CloudFormation templates. While we are open to any degree and colleges, we are look for people who prides in being a coder and have demonstrable (3+ years) experience in software development. In particular we look for people who can:

 

• Code backend services, ideally using Node.js or Java, or other server side compiled language.
• Design and develop Rest API with integrations to lots of external systems. Experience of GraphQL is an advantage
• Develop modern and secure web front ends, ideally using React, Express and Redux.
• Interface with No-SQL/ MongoDB or SQL based data bases (PortgresSQL).
• Deploy their code into the cloud and support it there, ideally on AWS and GitHub. Experience with kubernetes and serverless is an advantage.
• Deliver in agile manner while coding cleanly, automating testing and clean coding, simple solutions, automated testing and continuous deployment.
• Takes ownership of a feature from the original idea through to live.

 

Attractive salary compensation including employee stock options, 10% time free to pursue own project, paid training and education support.

 

We truly practice flexible time with focus on output and core hours for team collaboration. While we are mostly working remotely at Fundfina and are open to applications across India, we will prefer that you are open to commuting to Mumbai or Bangalore or Delhi offices when required.

 

By submitting your application, you agree that Fundfina may collect your personal data for recruitment purposes. 

PHP Developer | API Integration | (2 candidates required) (Salary between 25-30k)
We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• (Add other responsibilities here that are relevant)
Skills And Qualifications
• Strong knowledge of PHP web frameworks (such as Laravel, Yii, etc depending on your technology stack)
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Understanding accessibility and security compliance (Depending on the specific project)
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

Job role: 

As a digital marketer, your primary objective will be to facilitate the sales team through lead generation. You’ll be responsible for conceiving, driving, and implementing initiatives to increase brand presence and improve product adoption.

Responsibilities:

• Manage Organic as well as paid channels
• Set targets and build strategies to help achieve them
• Create and test content, blogs, and ads for operational efficiency
• Create and optimize landing pages to increase signups
• Develop and implement campaigns to better lead quality and beat the competition
• Perform data analysis around web traffic and other key metrics
• Monitor KPIs, and set up mechanisms to measure multiple campaigns across many online channels
• Draw meaningful conclusions from campaign data and identify potential opportunities for improvement
• Communicate with team members on campaign developments, timelines, and results

Requirements:

• 4+ years of experience in Digital Marketing or a similar position preferred
• Experience in B2B, eCommerce and SaaS is preferred
• Relevant Bachelor's degree preferred
• Great design sense is a must for this position
• Proven experience building campaign strategies from scratch and executing them
• Basic knowledge of analytics tools and the ability to set up tracking/reporting mechanisms to capture key metrics
• Experience working with data
• Experience working with international markets is preferred

• Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
• Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
• Companys offerings to them and ultimately onboarding them as our partners.
• Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
• Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
• Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.

What’s there for you?

• The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
• Platform to showcase your talent as a city lead and grow into a state head in no time
• Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
• An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.

Key Competencies:

• EXCELLENT interpersonal, presentation, and communication skills.
• GO-GETTER ATTITUDE.
• Extremely high passion for sales.
• High resilience- Ability to bounce back instantly even after multiple rejections.
• Potential and Mindset to live a true- startup life.
• Ability to build and maintain Client Relationships.
• Strong Negotiation Skills.
• Ability to prospect and identify potential opportunities.
• Passion for Education and Technology.

Evaluation Buckets:

The candidate would be evaluated on the following criteria:

• MINDSET
• INTENT
• Sales Acumen
• Presentation and Communication Skills
• Stability
• Flexibility
• Past Experience

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogs (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram, etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5M e-commerce stores built by Indian small businesses and growing at a crazy rate.  

We are looking for a Backend Engineer to join our team who will be part of our new innovations team.

Requirements:

1. Strong knowledge of Django, Django Rest Framework, and their design principles.
2. Strong knowledge of Django ORM, should be able to leverage it to write complex and optimized queries (E.x Q queries, Case, When, Select related, prefetch related, Subqueries, Annotations, Aggregations, Filtering, etc.).
3. Should be able to override DRF serializers, filters, and view set completely according to needs.
4. Should have good experience in Class-Based Views to write the backend API.
5. Sound knowledge of database design patterns and modeling them to Django models.
6. Sound knowledge of how to write test cases for the APIs.
7. Should be able to write optimized pythonic code adhering to python PEP standards.
8. Strong knowledge of python packaging and how to architect a codebase that should be easily scalable and not get cluttered.
9. Strong knowledge of REST API design patterns.
10. The ability to write RAW SQL queries and further database-level coding will be a plus.
11. Good Understanding of python’s asyncio, threading, and multiprocessing library, their benefits and limitations along with their appropriate use cases.
12. Hands-on knowledge of celery and its corresponding message broker such as RabbitMQ, Redis, etc.
13. Experience with building a CDC(Change Data Capture) pipeline will be a plus.
14. Experience with Apache Kafka, Kafka connect and Debezium will be a plus.
15. Experience with open source will be a plus.
16. Good knowledge of Algorithms and data structures.

Responsibilities:

1. Understand the ins and out of the existing codebase and have a good grasp of it.
2. Write clean, stable, and scalable code.
3. Write unit test cases for the APIs.
4. Do whitebox and blackbox testing for your own code and as well as others if required.
5. Understand and implement fast prototype solutions for business needs.