Engineering Manager

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

• You will work with the sales and lead generation teams to source new sales opportunities
• Perform inbound lead follow-up, and outbound prospecting/cold calling
• Create and qualify opportunities by understanding customer needs and requirements
• Research accounts, identify and build relationships with key decision makers and generate interest
• Maintain and expand a database of prospects
• Team with channel partners to build sales pipeline and close deals
• Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

• Bachelor’s Degree preferred (or equivalent professional experience)
• Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry
• Strong phone presence and experience dialing high volume of calls per day
• Very strong interpersonal and communication skills
• Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
• Ability to conceptualize and explain complex concepts in a clear and compelling way
• Ability to multi-task, prioritize and manage time effectively and independently
• Must have knowledge of social networking sites and popular business directories
• Experience in the salon, spa, medical spa, or fitness industry a plus

What You Will be Doing:

● Develop and maintain software that is scalable, secure, and efficient

● Collaborate with Technical Architects & Business Analysts

● Architect and design software solutions that meet project requirements

● Mentor and train junior developers to improve their skills and knowledge

● Conduct code reviews ensuring the code is maintainable, readable, and efficient

● Research and evaluate new technologies to improve the processes

● Effective communication skills, particularly in documenting and explaining code and technical concepts.

Skills We Are Looking For:

● 5+ years extensive hands-on experience with NodeJS and Typescript

● Strong understanding of RESTful API design and implementation.

● Comfortable with debugging, performance tuning, and optimizing Node.js applications.

● Strong problem-solving abilities and attention to detail.

● Experience with authentication and authorization protocols, such as OAuth, JWT and session management.

● Understanding of security best practices in backend development, including data encryption and vulnerability mitigation.

Bonus Skills

● Experience with server-side frameworks such as Express.js or NestJS.

● Familiarity with cloud platforms (e.g., AWS, Azure, (preferred) Google Cloud) and their services for backend deployment.

● Familiarity with NoSQL databases (Mongo preferred), and the ability to design and optimize database queries.

Why You’ll Love It Here

● Innovative Culture - We believe in pushing boundaries

● Impactful Work - You won’t just write code, you will help build the future

● Collaborative Environment - We believe that everyone has a voice that matters

● Work Life Balance - Our flexible work environment encourages you to have space to

recharge

We are looking for a talented and competitive Marketing Manager, who has experience working with Healthcare or SaaS product companies, to join our team. This role will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.
You will be responsible for understanding the RCM and PI market landscape, identifying
your target audience, and collaborating to create the strategic positioning, targeting
plan, and channel mix to meet your category’s pipeline target.

The ideal candidate should be a self-starter who thrives in a fast-paced environment.

Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least 4 years' experience as a marketing manager.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are looking for highly motivated Systems Engineers/Systems Administrators (Certified CCNA). The position requires strong technical and communication skills.

As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.

Responsibilities:

Deploying, automating, maintaining AWS / Azure-based cloud resources

Evaluate new technology options and vendor products

Develop and maintain custom SharePoint Online pages

Complete certifications and training on the latest technologies

Perform SharePoint Online administrative functions

Develop and maintain PowerShell scripts for regular task automation

Monitor systems, networks, and functions

Identify and document common recovery procedures for service impacting incidents 

Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

Manage customer interaction with the utmost professionalism, courtesy, and responsiveness

Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation

Candidate Profile:

Male Candidates Only

B.E./ B. Tech. in Computer Science /Information Technology or MCA  from a reputed university with a minimum 60% aggregate throughout their education

Skills and Abilities:

Excellent communication skills (spoken and written English)

Ability to work in rotational shifts

High-level technical troubleshooting ability Customer orientation

Ability to multitask and work 6 days a week (54 hours per week at a minimum)

Excellent problem resolution, judgment, and decision-making skills

Knowledge about Azure

Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate

Experience: 1-3 years of proven work experience as a Technical Support Engineer

• Analyze and document requirements for enhancements to systems and / or business processes.
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Document development and operational procedures
• Support junior developers’ work

Technical Competencies

• Strong understanding of object-oriented programming concepts, design patterns and SOLID principles
• Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
• Expertise in REST APIs and WCF
• Strong knowledge of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
• Strong Skills and experience with web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
• Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
• Proficient with tools to enable SDLC (TFS, Visual Studio, etc.)

Behavioural Competencies

• A go getter attitude with the ability & desire to work in a fast-paced challenging environment
• An innovator mind-set who strives to make things better
• Ability to work independently with the knowledge as well as capability to quickly grasp and make an immediate impact
• Good written & verbal communication skills

General Information:

You will be working as a Full Stack Developer and will be based out in Chennai. The main part of the job will consist in the development of a Web platform using .NET, C#, ASP.NET, JAVA Script & SQL Server and to provide contributions to the application design, assurance on code quality with a focus on scalability, maintainability, security, and performance.

Your Responsibilities:

• Extensive experience developing Application Programming Interfaces (API), RESTful Web Services, and interfacing with 3rd party & custom applications.
• Hands-on experience in Performance Engineering Tools & Techniques.
• Excellent debugging skills; able to debug complex technical issues involving multiple system components.
• Identify options for potential solutions and assess them for technical and business suitability.
• Keep abreast of technical and industry developments.
• Familiarity with version control systems such as TFS, Bit bucket, IBMs CM Synergy & code management strategies.
• Experience with Agile methodologies.

Requirement:

• Masters or bachelor’s degree in computer science, MIS, or Engineering.
• Minimum 1-6 years of experience required in. .NET, C#, ASP.NET, JAVA Script & SQL Server.
• Should have experience in designing/developing large-scale or mission-critical applications, preferably in the field of Healthcare.
• Exposure to Mobile platforms (Android/iOS) is an added advantage.
• Passion for programming extends beyond working hours.
• Excellent written and verbal communication skills with the ability to influence both internally and externally. 

• Proficient in .NET technology preferred (C#) & MS SQL WWF/WCF/WPF.
• Proficiency in.NET Framework & NET Technology preferred (C#) is necessary.
• Knowledge and working experience in MS SQL2008,2012,2014
• Good understanding of object-oriented programming (OOPs).
• Expertise in designing and working with MVC architecture is necessary.
• JQuery, AJAX, Bootstrap, Web API
• Knowledge of security implications of web applications and have experience designing secure
  web applications.
• Ability to document all development related activities.
• Provide support for all Technical requirements to include problem identification, reporting, analysis and resolution.
• To work independently on Entire Architecture Design.
• Priority will be given having Experience in third Party Integration.
• Proficient understanding of code versioning tools such as Git / Mercurial / SVN
• Azure certification(s) of any kind.
  
  

DESIRED PROFILE

• She/he should be enthusiastic in the job role and a good team player.
• Self-motivated with a passion to code and willing to meet aggressive timelines.
• Strong Logical ability thinking skills to meet Client Requirements in specified time.

* Female Candidates Only
Role: CRM

Salary: Up to 20 K
Experience: 1- 3 years
Notice Period: Immediate Joiner
Location: NSP (New Delhi)

Responsibilities:

- Discover and pursue new sales prospects, negotiating deals and maintaining client satisfaction

- Collaborate with team members to achieve better results

- Negotiate/close deals and handle complaints or objections

- Aiming to achieve monthly and annual targets

- Learn details about our products and services

- Explain how our solutions align with the customer’s needs.

- Consult with sales and marketing team to ensure the efficiency

- Prepare and present reports when needed

- Understanding and promoting company programs

- Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form