Engineering Manager

Role & Responsibilities

1. Create innovative architectures based on business requirements.
2. Design and develop cloud-based solutions for global enterprises.
3. Coach and nurture engineering teams through feedback, design reviews, and best practice input.
4. Lead cross-team projects, ensuring resolution of technical blockers.
5. Collaborate with internal engineering teams, global technology firms, and the open-source community.
6. Lead initiatives to learn and apply modern and advanced technologies.
7. Oversee the launch of innovative products in high-volume production environments.
8. Develop and maintain high-quality software applications using JS frameworks (React, NPM, Node.js etc.,).
9. Utilize design patterns for backend technologies and ensure strong coding skills.
10. Deploy and manage applications on AWS cloud services, including ECS (Fargate), Lambda, and load balancers. Work with Docker to containerize services.
11. Implement and follow CI/CD practices using GitLab for automated build, test, and deployment processes.
12. Collaborate with cross-functional teams to design technical solutions, ensuring adherence to Microservice Design patterns and Architecture.
13. Apply expertise in Authentication & Authorization protocols (e.g., JWT, OAuth), including certificate handling, to ensure robust application security.
14. Utilize databases such as Postgres, MySQL, Mongo and DynamoDB for efficient data storage and retrieval.
15. Demonstrate familiarity with Big Data technologies, including but not limited to:

- Apache Kafka for distributed event streaming.

- Apache Spark for large-scale data processing.

- Containers for scalable and portable deployments.

Technical Skills:

1. 7+ years of hands-on development experience with JS frameworks, specifically MERN.
2. Strong coding skills in backend technologies using various design patterns.
3. Strong UI development skills using React.
4. Expert in containerization using Docker.
5. Knowledge of cloud platforms, specifically OCI, and familiarity with serverless technology, services like ECS, Lambda, and load balancers.
6. Proficiency in CI/CD practices using GitLab or Bamboo.
7. Strong knowledge of Microservice Design patterns and Architecture.
8. Expertise in Authentication and authorization protocols like JWT, and OAuth including certificate handling.
9. Experience working with high stream media data.
10. Experience working with databases such as Postgres, MySQL, and DynamoDB.
11. Familiarity with Big Data technologies related to Kafka, PySpark, Apache Spark, Containers, etc.
12. Experience with container Orchestration tools like Kubernetes.

Advertising at our client is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on our clients portal and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies.The Supply Quality organization in Bangalore has the charter to solve optimization problems for ad programs to ensure high-quality ad-impressions. We develop advanced algorithms and systems to optimize performance for our advertisers and publishers. We are focused on solving a wide variety of problems in computational advertising like traffic quality prediction (robot and fraud detection), Security forensics and research, Viewability prediction, Brand Safety and experimentation. Our team includes experts in the areas of distributed computing, machine learning, statistics, optimization, text mining, information theory and big data systems.

The Supply Quality infrastructure(SQI) team builds large-scale real-time transactional solutions, batch and stream processing systems, internet scale crawling solutions and storage infrastructure. We process bid requests in the orders of tens of billions per day with our real-time, batch and stream processing systems. To handle data at this scale, we use cutting-edge open source technologies like Hadoop, Spark, Redis etc.. We are not tied to one technology. Instead, we use what is best suited for the purpose. All of our systems tend to be loosely coupled, communicating using synchronous and asynchronous messaging, leading to a classic distributed processing architecture. All our systems need to also implement complex machine learning and optimization algorithms at scale. 

We are looking for a talented Engineering Manager to lead a new big-data engineering initiative within SQI. The team will own building highly available, efficient and low latency internet scale infrastructure including web-scale crawler, contextual processing and classification systems that will be used across multiple advertising use cases. As a leader of the team, you will be responsible to evolve the charter of the team, work with stakeholders to set goals and deliver them. To succeed, you need to demonstrate sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You will be responsible for fostering a culture of engineering excelllence towards delivering cutting-edge solutions that materially improve customer experience.


Primary responsibilities:

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics
• Work with business leaders and product managers to define product requirements.
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner
• Build and maintain world-class customer experience and operational excellence for your deliverables
• Hire, manage, mentor and grow a high performance team of Software Engineers

Why We Need You 

Our current engineering team is growing fast and we’ll need leadership to support a focused team effort across a variety of projects and priorities.

We’re looking for someone who will help us with:

• Manage, mentor, and grow an extremely talented and energetic engineering team
• Define our engineering culture and process broadly as our first management hire
• Work closely with product and design in determining the strategy and direction of your team
• Define the development process of the team to create a constructive and efficient work environment

Your Role:

• Lead the development of APIs, customer/developer experience, and supporting systems
• Be actively involved in our long-term strategic direction, working closely with the CTO/co-founder
• Experience scaling teams and processes in a high growth environment
• Empower the team to achieve a high level of technical productivity
• A strong belief in high engineer agency, responsibility, and accountability
• Own the existing SCRUM & SPRINTS & make sure throughput and DEADLINES are me
• A compassionate but clear and focused approach to leadership
• Ability to ruthlessly prioritize in a chaotic and ambiguous environment

Experience that would help you succeed: (Note, we don't expect you to a spike in all aspects, but to grow there in time)

Growth-minded: You have a keen product sense and an exceptional track record for delivery, as well as examples of innovation and/or influential impact.

Experienced: You will develop our current team, hire additional team members, and empower each member to have an owner mentality within their role. You have a large task ahead and building a high-output team will be your top priority.

Driven: You have experience in the past that lends itself to being able to dive in on tactical problems, while also being able to scale with the company as the needs change.

Technical: You’re able to leverage a strong technical background and have hands-on experience in solving large and difficult technical problems, with the ability to make decisions swiftly and thoughtfully.

Apply only if the answer is yes to all of the following :

• 3+ years of Engineering Manager of team size 10-50 experience
• Proven ability to manage high complexity projects
• Motivated by a fast-paced, high impact environment
• Proactive and comfortable with ambiguity
• Well versed with Hiring as well as Firing
• HAVE worked in a B2C Startup for at least a year?
• CAN join in within 30-45 days?

CommerceIQ is a well-funded, Series B growth stage start-up that helps consumer brands grow their business on e-commerce channels (like Amazon, Walmart) using advanced algorithms and machine learning technology. We help consumer brands win shoppers at the moment of purchase by algorithmically managing supply chain, demand forecasting, promotions and advertising spend, fraud listing detection, content optimization and other aspects that help shoppers make online purchase decisions. 

In 2020, CoVid 19 affected every business, few positively and many negatively. However, E-commerce adoption has gone through the roof and we have seen e-commerce spend grow from 15% to 25% of retail spend in just 8 weeks! (Compare this to a decade that it took to grow e-commerce adoption from 5 to 15%). This put us in a unique situation and provided a huge opportunity for us to help brands grow significantly on e-commerce channels.

At the back of strong product-market fit and a change in human behaviour due to CoVid that buoyed e-commerce, we tripled our revenue consecutively in 2019 and 2020. More than 50 consumer brands use our product to drive e-commerce growth. Our customers include named brands like Bayer Healthcare, J&J, Nestle, Hamilton Beach, Hill’s Pet Nutrition, Kellogg, Kimberly Clark, Colgate, Mars, Inc. and many others.

Our focus in 2021 is to heavily invest in our engineering, product and customer success capability to bolster our product, make our customers successful and establish ourselves as a market leader in this rapidly growing market!

Roles and responsibilities :

• Manage the performance and career development of a team of engineers, and own significant parts of CIQ applications that require design, architecture, and coding (Both Frontend and Backend).
• Participate with senior management in developing a long-term technology roadmap.
• Be a role model and professional coach for engineers with a strong bias for action and focus on high standards.
• Work with peers across teams to support and leverage a shared technical stack.
• Manage teams to scale distributed applications, make architectural trade-offs applying right design patterns, review code, and deliver with speed and quality.
• Produce high-quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
• Own the QA and deployment strategies for the team.
• Work‌ ‌with‌ ‌multiple‌ ‌stakeholders to understand business, prioritise and execute based on company goals and priorities.
• Be the custodian of process and SDLC best practices within the team.
• Own hiring goals for the team and hire the best.
• Delivery and tech ownership of all roadmap / tech items for the team.

What you need to succeed :

• Should have proficiency in Backend and frontend technologies along with good experience in AWS.
• Should‌ ‌be‌ ‌aware‌ ‌of‌ ‌best‌ ‌practices‌ ‌for‌ ‌Software‌ ‌development‌ .
• 6+ years of relevant engineering work experience.
• 5+ years software design, coding in Java / equivalent and a good understanding of frontend technologies.
• 1+ years of management experience in building small to medium-sized teams, demonstrating growth and a track record of successful deliveries.

Preferred Qualifications : 

• 5+ years of experience in building and working with production grade systems.
• Shipped several large-scale projects with dependencies across multiple teams.
• Built and delivered on successful cross-functional partnerships across multiple teams.
• Been actively involved in creation and execution of technical strategy and roadmap.
• Actively coached, mentored and grew team members in their careers.
• Track record in partnering with recruiting to hire and build incredible engineering teams.
• Good understanding and experience in practicing SDLC best practices.
• Strong believer in innovation culture and Engineering driven ideas.
• Experience in release management and agile methodologies.