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Company Description
Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.
Role Description
This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.
Responsibilities:
- Handling customer queries via any support channel
- Approach all queries with customer centric attitude
- Offering exceptional customer service and satisfaction
- Help build and improve processes
- Adhere to set standards of TAT and SLA
- Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
- 1 to 3 years’ experience in a customer support role
- Can handle verbal and non-verbal process (chat, email, phone)
- Excellent interpersonal skills
- Excellent written and oral communication skills in English and Hindi
- A quick learner
- Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
CTC offered: 2- 3.50 LPA
Location: Bangalore, HSR Layout

Requirements:
- Should have sound knowledge of PHP, MySQL, JQuery & javascript.
- Should know MVC framework Yii/Yii2
- Knowledge of mobile app APIs, JSON, etc.
- Knowledge of version control systems like GIT is a plus.
- Strong analytical and problem-solving skills.
- Troubleshoot and fix any issues relating to PHP programs.
Highlights:
- Working 5 days a week.
- Group Health Insurance for our employees.
- Work with a team of 200+ excellent engineers.
- Extra Compensation for Night Shifts.
- Additional Salary for an extra day spent in the office.
- Lunch buffets for all our employees.
- Yearly and quarterly awards with CASH amount, Dinner coupons, etc
- Team Dinners on Project Completion.
- Festival celebration, month end celebration and much more.
About PlanetSpark
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a series B funded global company impacting over 13 countries through live classes on communication skills through handpicked top 1% teachers, We are the category creators and market leaders in the communication skills segment. Our learners participate in gripping debates, create viral YouTube videos start their podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. We Are backed by some top VCs, such as prime venture partners, Indian Angel network FIITJEE, and global entrepreneurs such as Binny Bansal, Deep Karla Gokul, and Shirish Nandkarni. We have raised over dollar 24 million till date over five rounds. Come join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this rollercoaster ride to build the most loved brand for kids who will move the world!
Key Statics - Series B Funded - 13 countries - 35k Students - 4K Teachers - 2 Million Enrolled Classes
Mission statement for the role:
- Generate revenue by achieving weekly target through consultative inside sales.
Roles and responsibilities:
- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:
- Inviting parents or the adult learners to a video counseling session
- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase
- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program
How is sales at PlanetSpark different?
- High Intent Leads - you get leads after they take a 1-hour demo.
- Extensive Training- you will get extensive instructor training and on-the-job training
- Career Progression - Get fast-track growth in designation and compensation
- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!
Your career path
Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.
- Business development counselor
- Senior business development counselor
- Assistant Manager
- Manager
- Senior Manager
- Associate Director - Associate Vice President - Vice president
Key skills to be successful in the role:
- Excellent communication, interpersonal presentation, and problem-solving skills
- A go better attitude and winning mindset
- Excellent influencing skills and Street smartness
- Performance-driven people who adhere to guidelines set by the organization
What we're looking for?
- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.
- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.
- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.
CULTURE SNEAK-PEAK
Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.
- Take a sneak-peek at our impact here https://lnkd.in/dvjncjTw
- Catch how we do things at our office https://lnkd.in/d3HRvbu2
- Life at PlanetSpark https://youtu.be/UY5hcQQ9Zml
Stipend will be based on the performance.
- Experience on using Mendix Developer Studio for designing and developing Web-based
applications
Knowledge of web services
Knowledge of export & importing data
Knowledge of debugging the web services & microflows
Understanding Data models and SQL Query Building
Build applications using Schema Domain Entity Design, User Interface Development for
Desktop, Tablet and Mobile devices
Knowledge of building Microflows and Nanoflows and using Containers
Understanding Data models and SQL Query Building
Strong customer intrfacing and conflict resolution skills
equivalent
Experience in Enterprise System Architecture solution design involving interfaces,
integration and custom connectors (REST, OData, SOAP etc.)
Strong technical knowledge on Mendix Development including SaaS, DB Schema Design,
User Interface Development for Desktop, Tablet and Mobile devices
Programming Knowledge of Cloud native development including HTML, CSS, Java, XML,
SOAP and SQL
Experience in Error handling management
Experience in Administration of application
Experience in implementation of UX & Mobile Apps
Experience in deploying of Mendix application into private cloud
Implementing custom widgets experience
Experience in integration with third party apps like SAP, Sales Force etc.
Strong customer interfacing and conflict resolution skills
Our client is a disruptive edtech company that provides management automation products to educational institutes. It brings a unified platform for all the stakeholders of the institution - for the parents, teachers, students and the management.
It was founded by a techno-entrepreneur with strong business and software development skills, delivering innovative solutions to their clients. They are transforming the way students, parents, teachers and school administrators communicate, collaborate and come together in building the future of students and creating successful Institutions.
As a Sales Manager, you will be responsible for actively seeking out new sales opportunities through cold calling, networking and social media.
What you will do:
- Conducting market research to identify selling possibilities and evaluating customer needs
- Setting up meetings with potential clients and listening to their wishes and concerns
- Preparing and delivering appropriate presentations on products and services
- Creating frequent reviews and reports with sales and financial data
- Participating on behalf of the company in exhibitions or conferences
- Negotiating/ closing deals and handling complaints or objections
- Collaborating with team members to achieve better results
- Gathering feedback from customers or prospects and sharing it with internal teams
Desired Candidate Profile
What you need to have:- Experience in Edtech sales
- Proven experience as a Sales Manager or relevant role
- Proficiency in English, fluency with communication be it verbal & written
- Excellent knowledge of MS Office
- Hands-on experience with ERP solutions is a plus
- Thorough understanding of marketing and negotiating techniques
- Passion for sales
- A results-driven approach
- Aptitude in delivering attractive presentations
Job description
Roles and Responsibilities
Analyze and create the SEO strategy including technical and content audits, keyword research, and off-site analysis to drive keyword rankings
- Create the content strategy, bring SEO-backed ideas, and execute through a group of writers and content managers using a test and learn approach
- Conduct data analysis of campaign performance, traffic, and keyword rankings against key metrics, and present insights and learnings to the team and broader company
- Manage our link building and content outreach efforts to increase domain authority and boost performance in SERPs
- Own the technical SEO roadmap to identify and fix crawlability issues and implement an SEO-friendly content creation process
- Research and analyze keywords and SEO techniques used by competitors and top industry experts
- Incorporate SEO best practices into all marketing to improve organic rankings, traffic, and registrations
Desired Candidate Profile
Minimum 5+ years of experience in SEO managing projects from idea to implementation
- Proven results in improving organic traffic, conversion rates, and working with content to drive SEO rankings growth
- Proficiency with Google Analytics and Google Tag Manager, and SEO tools like Google Search Console, Moz, BrightEdge, SEMrush, etc.
- Comfortable with technical SEO and web code best practices
This is a great next step for your career if you have
- 5-7 Years of Proven experience as an SEO Executive (or) Analyst
- Educational Background: Engineering, Master or MBA-Marketing (from reputed university)
- Experience with website analysis using a variety of analytics tools including Google Analytics as well as an internal reporting tool
- Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, Ahrefs, Semrush, buzz sumo, Moz, etc)
- Experience working with CMS and building/administering content in CMS environments
- Skills and experience in creative content writing
- Analytical mindset and critical thinking
- Excellent communication and interpersonal skills
- Time Management skills and are a team player
- Compensation:: Best in the industry.
- Job Location:: Work From Home
We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.
Sales Executive responsibilities include:
- New Sale
- Deal closure
- Target achievement
Responsibilities:
- Actively seek new sales opportunities through cold calling and networking.
- Set up meetings with potential clients and listen to their requirements and concerns
- Prepare and deliver appropriate presentations on products and services
- Ensure the availability of stock for sales and demonstrations
- Negotiate/close deals and handle complaints or objections
Requirements:
- Local Market knowledge
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Thorough understanding of sales and negotiating techniques
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
- Graduate/BBA/MBA

