Drupal Developer

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

We’re looking for a sharp Business Development professional with a strong background in recruitment consulting to drive new client acquisition, build long-term partnerships, and grow revenue. This role is ideal for someone who understands hiring needs, sells solutions (not just resumes), and thrives in a target-driven environment.

Key Responsibilities

• Drive new business acquisition for recruitment and staffing services
• Build and manage a strong sales pipeline (mid to large enterprises / startups)
• Conduct discovery calls to understand client hiring needs and propose tailored solutions
• Own end-to-end client onboarding, commercials, and contract closures
• Collaborate closely with recruiters to ensure delivery excellence
• Maintain relationships with key decision-makers (HR Heads, Founders, TA Leaders)
• Track sales metrics, forecasts, and revenue growth

Must-Have Skills

• Proven experience in BD / Sales from a recruitment consultancy or staffing firm
• Strong understanding of hiring models, recruitment cycles, and closures
• Excellent communication, negotiation, and stakeholder management skills
• Self-driven, target-oriented, and comfortable with ambiguity
• Experience selling RPO / Contract / Permanent hiring solutions is a plus

What We’re Looking For

• Hunter mindset with strong closing ability
• Ability to build trust and long-term client relationships
• Commercially sharp with a consultative selling approach

Why Join Us

• High-growth environment with strong leadership exposure
• Performance-driven incentives
• Opportunity to shape and scale the BD function

Java Tech Lead (5–6 Years Experience)

About the Role

We are seeking a highly skilled Java Tech Lead with 5–6 years of hands-on experience in backend engineering, architecture design, and leading development teams. 

The ideal candidate will combine strong technical expertise in Java frameworks with a deep understanding of system design, scalability, and performance optimization.

This role involves technical leadership, code reviews, and architectural decision-making for complex enterprise systems — with occasional exposure to analytics-driven and Python-based components.

Key Responsibilities

• Architect, design, and develop scalable backend systems using Java (Quarkus, Spring Boot, Spring, Java EE).
• Own the architecture — ensure modular, extensible, and high-performance service design.
• Lead and mentor a team of developers; conduct code reviews, enforce best practices, and ensure high code quality.
• Collaborate with cross-functional teams (frontend, DevOps, product, data) to deliver integrated, end-to-end solutions.
• Design and optimize database schemas (MySQL, PostgreSQL) and ensure efficient query performance.
• Implement and maintain microservices and distributed systems with strong fault tolerance and observability.
• Drive the adoption of modern development workflows — Git branching strategy, CI/CD, and code quality automation.
• Analyze system performance bottlenecks, implement monitoring, and ensure smooth production deployments.
• Contribute to architecture reviews, technical documentation, and design discussions.
• Occasionally contribute to Python-based analytics modules or automation scripts.
• Work with AWS cloud services (EC2, S3, RDS, Lambda) for deployment, scaling, and infrastructure automation.

Required Skills & Qualifications

• 5–6 years of professional experience in backend application development using Java.
• Strong proficiency in Java frameworks: Quarkus, Spring Boot, Spring, Java EE.
• Proven experience in architecture design, system decomposition, and microservices design principles.
• Solid understanding of object-oriented design (OOD), design patterns, and SOLID principles.
• Strong experience with relational databases (MySQL, PostgreSQL) and query optimization.
• Good understanding of event-driven systems, RESTful APIs, and asynchronous processing.
• Proficiency in Git for version control and team collaboration.
• Strong analytical and debugging skills; ability to diagnose complex production issues.

Good to Have

• Hands-on experience with Python for data processing or analytics integrations.
• Familiarity with AWS cloud architecture and cost optimization practices.
• Experience with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI).
• Knowledge of Docker/Kubernetes for containerized deployments.
• Exposure to NoSQL databases (MongoDB, DynamoDB, Cassandra).
• Experience with message queues (Kafka, RabbitMQ, or AWS SQS).
• Understanding of system scalability, caching (Redis/Memcached), and observability stacks (Prometheus, Grafana, ELK).

Soft Skills

• Strong leadership, mentoring, and communication skills.
• Proven ability to drive technical decisions and balance short-term delivery with long-term architectural health.
• Collaborative mindset — works closely with product, design, and operations teams.
• Passion for clean architecture, high performance, and continuous improvement.
• Self-driven with a strong sense of ownership and accountability.

SailPoint Engineer

Job Description

Essential Functions

·      Build, design, develop, test and deploy software releases using automation tools and scripts.

·      End to End SDLA activities.

·      Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.

·      Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.

·      On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.

·      Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.

·      Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.

·      Modify and enhance deployment frameworks as needed for new functionalities

·      Understands overall SailPoint product architecture and functions to support stakeholder discussions

·      Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists

·      Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes

·      Proactively identifies process improvements and works with Dev teams to implement changes

·      Fully understand source control tools and provides support for advanced administration tasks

·      Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration

·      Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.

·      Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts

·      Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health

·      Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation

·      Assist development teams in implementing application changes and related code/release management

·      Maintain good relationships with customers and IT colleagues to meet customer service levels

·      Document status updates and maintain recurring report management cadence

·      Engage in training team members to maximize efficiency and identify methods to optimize daily work output

·      Problem-solve and think laterally as part of a team to meet the needs of the program

·      Required to perform duties outside of normal work hours based on business needs

·      Able to collaborate with teams across borders and streamline operational processes

Knowledge and Skills

·      Bachelor's Degree or equivalent combination of education and experience

·      Typically, 3-5 years of directly related experience.

·      3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management

·      4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms

·      3+ years of experience using Java, JavaScript, XML, DSML.

·      5+ years of experience in SailPoint IdentityIQ and FAM solutions.

·      Experience with Databases (Oracle, Sybase, MSSQL, MySQL)

·      Experience with SailPoint IdentityIQ v7.x,8.x

·      Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)

·      Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.

·      Conducting code reviews.

·      Conducted ITIL standards activities for incidents, changes and enhancements.

·      Experience in deploying and maintaining software applications- Azure, Windows AD.

·      Familiar with cloud computing platforms and models is a plus.

·      Experience with directory management such LDAP/Active Directory solution

·      Experience with virtual directory solutions

·      Experience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.

·      Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.

·      Experience building custom connectors on the backend. (SailPoint/Java)

·      Experience managing Incidents, Service Request and Changes within defined SLAs.

·      SailPoint Implementation Experience

·      Experience in SailPoint LCM and PE Modules

·      Experience in Access Governance and Compliance

·      Knowledge of Role Engineering and SODs

·      Custom modules Development experience

Software Engineer – C++ (3-6 years of experience)

1. Telecom/Volte LTE 2g 3g  Preferred
2. Programming knowledge of multi-threading, sockets, IPCs.
3. Well versed with std and boost libraries.
4. Working knowledge of GNU compilers, optimization techniques on Unix/Linux based systems.
5. Proficient in debugging tools like GDB/Valgrind and profiling tools like oprofile.
6. Knowledge of Diameter (AAA) Stack

• Development experience of communication protocol stacks
• Hands on experience in multi-threaded design techniques and implementation
• Good hands-on experience on data structures and algorithms

• 2+ years of work experience in consumer-facing high traffic (millions of concurrent users) mobile applications with a desire to work in growing fast-paced startups.
• Worked on applications from scratch. Well-versed with building apps for various screen densities and sizes.
• Up to date on upcoming trends in android and its ecosystem with respect to design, architecture, etc.
• Experience in optimizing all important parameters like network utilization, application size, and battery.
• Experience with kotlin, coroutines, dagger, retrofit, Rx-android, and android architecture components, etc.
• Should have used mock frameworks, modular code design, and popular design patterns.

• Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
• Experience with SAAS platforms for mobile development like Analytics, Push Notifications, Cloud Storage, Ad Networks, etc.
• Hands-on experience with Android's debugging, unit-testing, memory, and performance optimization tools.
• Experienced in databases like SQLite, ROOM DB.
• Experience in using Device hardware integrations like GPS, Camera, etc.
• Experience with performance and memory tuning with tools.
• Knowledge of engineering practices like CI-CD.
• Strong communication and team collaboration skills.
• Experience in iterative development methodologies like Agile.

Post: E-Commerce Executive – Amazon & Ebay

Location: GIDC Gate No.4, Naroda-Ahmedabad

Job Overview:

We are looking for a Specialist who can post advertisements, run campaigns, and can held our seller accounts.

Our company is looking for an E-Commerce Executive to join our online marketing and sales team. Our ideal applicant is organised enough to manage our online inventory and creative enough to help design social media campaigns to increase our digital sales. You will optimise our campaigns using marketing and SEO strategies and measure how much they increase web traffic by using analytics tools. While we prefer applicants who have a bachelor’s degree, it is more important that you have some experience managing a digital store or inventory of products.

E-CommerceExecutive Duties and Responsibilities

Manage our online inventory

Develop campaigns to increase digital sales

Optimise paid advertising campaigns using SEO and other tools

Help manage our online marketing presence, including on social media platforms

Monitor changes in website traffic or increases in sales

Assist with forming our company’s overall digital marketing strategy

E-Commerce Executive Requirements and Qualifications

Bachelor’s degree in marketing (preferred)

Experience managing digital product inventory

Must Have:

1. Strong proficiency with .Net Core API development
2. Experience with caching approaches for API
3. Hands on with SQL Server and its variation among popular databases
4. Well versed with stored procedures, query plans, altering the indexes, and troubleshooting the performance holdups
5. Skilled at performance optimization of .NET APIs
6. Experience & Knowledge on Open API specification & swagger documentation
7. Experience in building Cloud Native Applications
8. Experience in Microservices architecture
9. Has worked on the deployment of applications using Docker
10. Has Knowledge of Kubernetes
11. Has Experience with Cache systems like Redis.

Nice to Have:

1. Familiar with .NET design patterns
2. Performance tuning of SQL Stored Procedures

Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.