International Lead Generation Executive

Job Summary:

We are looking for a proactive and detail-oriented QA Analyst who will also handle customer support responsibilities. This hybrid role is ideal for someone who enjoys both technical quality assurance and interacting with customers to resolve queries effectively. Preference will be given to female candidates who can contribute positively to team diversity.

Key Responsibilities:

🔍 Quality Assurance (QA):

• Review and analyze product specifications and user requirements
• Design, execute, and maintain test cases for web and mobile applications
• Log and track bugs; work with the development team to ensure timely fixes
• Conduct regression, functional, and usability testing
• Contribute to continuous improvement of QA processes

💬 Customer Support:

• Provide timely and professional support to users via email, chat, or calls
• Document common issues and escalate complex cases appropriately
• Gather feedback and share insights with the product team for improvements
• Maintain detailed logs of customer interactions and resolutions
• Help onboard new customers by guiding them through key features

Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field
• 1–3 years of experience in QA or tech support roles
• Strong understanding of QA methodologies, tools, and bug tracking systems
• Excellent communication skills in English (both written and verbal)
• Ability to troubleshoot customer issues and document clearly
• Proficient in using support and QA tools (JIRA, TestRail, Zendesk, etc.)

Preferred Profile:

• Female candidates are encouraged to apply
• Experience in SaaS or B2B tech environments is a plus
• Ability to balance multiple responsibilities and work independently

Key responsibilities:

1. Identify, approach, and onboard at least 3 new clients monthly to meet company goals

2. Generate B2B leads using social media platforms (LinkedIn, etc.), outbound calls, and other networking channels

3. Develop and implement strategies to expand the client base and maintain a healthy sales pipeline

4. Build strong, long-term relationships with clients, understanding their hiring needs and ensuring satisfaction with services provided

5. Collaborate with internal teams to align recruitment solutions with client requirements

6. Prepare and deliver compelling presentations and proposals to potential clients

7. Monitor and report sales performance metrics and market trends to management

Requirements:

1. Possess experience in the recruitment industry or familiarity with recruitment processes and services

2. Demonstrate strong knowledge of B2B lead generation techniques, particularly through social media and outbound calling

3. Exhibit excellent communication, negotiation, and interpersonal skills

4. Showcase a proven track record of meeting or exceeding sales targets

5. Maintain a self-motivated, proactive, and results-oriented mindset

6. Proficient in using CRM tools, social media platforms, and other lead-generation tools

7. Manage time effectively and prioritize tasks in a fast-paced environment

8. Have 1-5 years of experience in a similar role, specifically within the recruitment or staffing industry

9. Handle multiple accounts and manage client relationships effectively

Job Title: System Administrator

Location: Gurgaon

Department: IT Support

Position Overview:

We are seeking a highly skilled and proactive System Administrator with a strong focus on Mac OS to join our IT team. The ideal candidate will be responsible for the deployment, management, and troubleshooting of Mac OS devices within our organization. This includes supporting Mac desktops, laptops, and servers, ensuring seamless integration with the network infrastructure, and providing top-tier support to end-users. The role requires a deep understanding of Mac OS, IT best practices, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

• Mac OS Device Management: Install, configure, and maintain macOS systems (desktops, laptops, and servers). Ensure proper setup, updates, and security for all Mac-based hardware.
• System Monitoring & Performance: Monitor and manage Mac systems for performance issues, availability, and security. Conduct routine system checks and troubleshooting of any Mac-related hardware or software issues.
• User Support & Training: Provide direct support to end-users, including troubleshooting, issue resolution, and answering questions related to Mac OS and software applications. Offer training for staff on best practices and efficient Mac usage.
• Software & Security Management: Manage software installations, patch management, and security configurations. Ensure all Mac systems are compliant with company policies, including data protection protocols and encryption standards.
• Backup & Recovery: Implement and maintain backup solutions for Mac systems. Coordinate data recovery in the event of system failure or disaster recovery scenarios.
• Network Integration: Ensure smooth integration of Mac OS devices into the broader corporate network. Troubleshoot network issues related to Mac systems, including connectivity, file-sharing, and VPNs.
• Automation & Scripting: Utilize automation tools (e.g., Jamf, Munki, or other MDM solutions) to streamline workflows, software deployment, and system management tasks. Create and maintain scripts for automating repetitive tasks (e.g., Bash, AppleScript).
• Documentation & Reporting: Maintain clear, up-to-date documentation for all processes related to Mac OS system management. Prepare regular reports on system status, security compliance, and user issues.
• Collaboration & Cross-Functional Support: Work closely with IT colleagues and other departments to ensure cross-platform compatibility and troubleshoot any cross-functional issues.
• Hardware Support & Upgrades: Support hardware lifecycle management, including Mac device procurement, setup, repairs, and disposal in accordance with company policies.

Required Qualifications:

• Proven experience as a System Administrator or similar IT role with a focus on Mac OS.
• Strong knowledge of macOS, including configuration, administration, and troubleshooting.
• Experience with Mobile Device Management (MDM) solutions (e.g., Jamf, Mosyle, Kandji).
• Familiarity with network administration, including DNS, DHCP, VPN, and file-sharing protocols.
• Proficiency with scripting and automation tools for system management (e.g., Bash, AppleScript, Automator).
• Strong understanding of security practices for macOS, including file encryption, firewall management, and endpoint protection.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Strong attention to detail and commitment to maintaining a high level of system reliability and user satisfaction.

Preferred Qualifications:

• Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) certification.
• Experience with virtual environments (VMware, Parallels) on Mac OS.
• Knowledge of additional operating systems (Windows, Linux) and cross-platform integration.

Business Development Representatives (BDRs) are focused on generating and qualifying leads through LinkedIn and other channels. Their main goal is to use these platforms to create connections with potential clients and identify opportunities for the sales team.

Roles and Responsibilities:

1. Lead Identification: Utilizing LinkedIn (especially tools like LinkedIn Sales Navigator) to identify and connect with potential leads that match the target profile.

2. Initial Outreach: Engaging with leads through personalized LinkedIn messages,

comments, InMails, calling, and sending emails, creating interest in the

company's products or services.

3. Qualifying Leads: Assessing the needs and interest levels of the leads, determining if they are a fit for what the company is offering.

4. Scheduling Appointments: Setting up meetings or calls between qualified leads and the sales team, ensuring a smooth handover.

5. Collaboration with Sales and Marketing: Working closely with the Sales Manager and marketing team to align outreach efforts with overall campaign strategy.

6. Monitoring and Reporting: Tracking interactions, responses, and success rates within LinkedIn and reporting these metrics to the Sales Manager.

7. Maintaining Professionalism: Representing the brand in a professional manner, adhering to LinkedIn's guidelines, and maintaining the quality of interactions.

8. Content Engagement: Sharing, liking, and commenting on relevant content to increase visibility and engage with the community within the target market.

9. Utilizing Supporting Tools: If using additional tools like CRM or other integrations, maintaining accurate records and ensuring data integrity.

Skills Required:

• Proficiency in using LinkedIn, especially LinkedIn Sales Navigator.
• Excellent communication and interpersonal skills, including phone and email etiquette.
• Ability to analyze profiles and identify potential leads.
• Self-motivated and goal-oriented approach.
• Understanding of the company’s products or services.

Key Responsibilities

Project Planning and Coordination

• Attend meetings and assist in determining project documentation requirements.
• Plan project progress by defining sub-goals, milestones, tasks, time, and resource planning.
• Cooperate in setting benchmark figures for project implementation and decision-making.
• Use project scheduling and control tools (e.g., Jira, Trello) to monitor project plans, work hours, and task progress.
• Plan personnel utilization, determine responsibilities, and create a personnel plan.

Project Administration and Documentation

• Provide project administration support and monitor project requirements.
• Create and maintain Minutes of Meetings (MOM) and ensure they are shared with stakeholders.
• Document project progress, including maintaining a project log and project file.
• Maintain a Contract Execution Tracking Log to ensure client requirements are met on time.
• Document problems and resolutions for future reference.

Progress Tracking and Reporting

• Track the progress and quality of work being performed by the team and escalate priority issues as needed.
• Monitor project risks and hazards, taking appropriate measures for avoidance.
• Effectively communicate project updates to clients and the internal team, ensuring clarity and timeliness.
• Track and follow up on pending approvals from clients, especially those related to UX or design decisions.

Team Support and Mentorship

• Manage personnel responsible for project tasks, including holding regular work meetings, motivating staff, and managing conflicts and crises.
• Mentor and ensure the team continually strives for improvement and efficiency gains.
• Understand the functionality of the application being developed and keep the team updated.
• Maintain consistency in icons, fonts, styles, and functionalities across projects.

Technical Involvement

• Analyse user specifications and requirements to convert them into wireframes or actionable tasks.
• Estimate deliverables and ensure they are delivered on time.
• Assist with technical understanding of application functionality, ensuring alignment with client needs.

We are seeking applications for a Senior Technical Architect of .NET for our client, a leading Fintech in the lending domain.

As a strong tech leader, you will lead development activities across multiple enterprise projects.

Role & Responsibilities:

 Solve complex problems and produce the highest quality code.

 Work closely with both external clients and internal, cross-functional product and technical teams to support multiple projects.

 Maintain technical design documentation, communicating architectural and design changes to development teams

 Conduct regular design and code reviews, establishing and publishing quality and performance metrics

 Manage and foster a team-oriented environment, providing technical oversight to team members

Skills & Qualifications:

 10+ years of professional experience on .NET framework 4x

 Solid understanding and experience with Object-Oriented design & development

 Excellent hands-on C# coding skills

 Experience working with ASP.NET MVC, Entity Framework, LINQ, NoSQL, Message Queue, and building Reusable Libraries

 Should possess SQL Server database skills to design new or alter existing table structures as per the requirements

 Exposure in building web-based applications

 Should have worked on a complex enterprise business application in a product-based IT company and/or banking and financial services company

 Data-driven, analytical approach to problem-solving and project management

 Working experience with Agile methodologies.

• Minimum 1 years of relevant experience, in PySpark (mandatory)
• Hands on experience in development, test, deploy, maintain and improving data integration pipeline in AWS cloud environment is added plus 
• Ability to play lead role and independently manage 3-5 member of Pyspark development team 
• EMR ,Python and PYspark mandate.
• Knowledge and awareness working with AWS Cloud technologies like Apache Spark, , Glue, Kafka, Kinesis, and Lambda in S3, Redshift, RDS

Cloud Software Engineer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based Infrastructure services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure.  We do provide the data solutions and services on bare metal, On-prem, and all Cloud platforms.  Our engagement service is built on the DevOps standard practice and SRE model.

We offer you an opportunity to join our rocket ship startup, run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer, that address next-gen data evolution challenges. Candidates who are willing to use their experience in areas directly related to Infrastructure Services, Software as Service, and Cloud Services and create a niche in the market.

Roles and Responsibilities

· A wide variety of engineering projects including data visualization, web services, data engineering, web-portals, SDKs, and integrations in numerous languages, frameworks, and clouds platforms

· Apply continuous delivery practices to deliver high-quality software and value as early as possible.

· Work in collaborative teams to build new experiences

· Participate in the entire cycle of software consulting and delivery from ideation to deployment

· Integrating multiple software products across cloud and hybrid environments

· Developing processes and procedures for software applications migration to the cloud, as well as managed services in the cloud

· Migrating existing on-premises software applications to cloud leveraging a structured method and best practices

Desired Candidate Profile : *** freshers can also apply ***

· 2+years of experience with 1 or more development languages such as Java, Python, or Spark.

· 1 year + of experience with private/public/hybrid cloud model design, implementation, orchestration, and support.

· Certification or any training's completion of any one of the cloud environments like AWS, GCP, Azure, Oracle Cloud, and Digital Ocean.

· Strong problem-solvers who are comfortable in unfamiliar situations, and can view challenges through multiple perspectives

· Driven to develop technical skills for oneself and team-mates

· Hands-on experience with cloud computing and/or traditional enterprise datacentre technologies, i.e., network, compute, storage, and virtualization.

· Possess at least one cloud-related certification from AWS, Azure, or equivalent

· Ability to write high-quality, well-tested code and comfort with Object-Oriented or functional programming patterns

· Past experience quickly learning new languages and frameworks

· Ability to work with a high degree of autonomy and self-direction

http://www.banyandata.com" target="_blank">www.banyandata.com