International Lead Generation Executive at DesiAdda Esports PVT Ltd · Delhi · 0 - 6 years · ₹2L - ₹3L / yr · Bootstrapped · Posted 15 Mar 2023

JOB DESCRIPTION:
I - Experts is hiring for the position of Customer Support Executive who is having experience in International Calling and also in Lead Generation.
Responsibilities:
• Calling handling from customer and resolving the issues.
• Reporting the team lead.
• Supporting the query and do the needful.
• International Calling Experience
• Good experience in Lead generation
• Proactive work to be done
Criteria:
• Any Graduate with Good communication & Excellent English Fluency.(Freshers can also apply)
• 10+2 Educated candidates can also apply.
• Experience with 1 year in International Voice will be add on.
• Candidates who have experience in international BPO in inbound or outbound process is eligible.
Company Website:www.I-experts.webs.com
Timings: 7: 30 am to 3 pm
Week Off: Sunday will be fixed off( Saturday working from 7: 30 am to 1:30 pm)
Benefit: Great Incentives
Shift: Morning Shift
Address:H-30 Second Floor, Near Sai Baba Mandir, Opp Metro Pillar 33- 34, Laxmi Nagar, Delhi 110092

About DesiAdda Esports PVT Ltd
About
Similar jobs (2)
We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9
Job Title: Telecaller (1+ Years' Experience)
Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.
Key Responsibilities:
- Make outbound calls to potential and existing customers to inform them about products/services.
- Handle inbound inquiries and provide accurate information.
- Generate and qualify leads and schedule follow-ups.
- Maintain a database of customer interactions and update CRM systems regularly.
- Achieve daily/weekly/monthly calling and conversion targets.
- Address customer queries and resolve concerns professionally.
- Coordinate with internal teams for smooth customer handling.
Requirements:
- Minimum 1+ years of experience as a Telecaller or in a similar role.
- Excellent communication in English.
- Ability to handle rejection and remain motivated.
- Basic knowledge of MS Excel/CRM tools.
- Strong convincing and negotiation skills.






