International Lead Generation Executive at DesiAdda Esports PVT Ltd · Delhi · 0 - 6 years · ₹2L - ₹3L / yr · Bootstrapped · Posted 15 Mar 2023

JOB DESCRIPTION:
I - Experts is hiring for the position of Customer Support Executive who is having experience in International Calling and also in Lead Generation.
Responsibilities:
• Calling handling from customer and resolving the issues.
• Reporting the team lead.
• Supporting the query and do the needful.
• International Calling Experience
• Good experience in Lead generation
• Proactive work to be done
Criteria:
• Any Graduate with Good communication & Excellent English Fluency.(Freshers can also apply)
• 10+2 Educated candidates can also apply.
• Experience with 1 year in International Voice will be add on.
• Candidates who have experience in international BPO in inbound or outbound process is eligible.
Company Website:www.I-experts.webs.com
Timings: 7: 30 am to 3 pm
Week Off: Sunday will be fixed off( Saturday working from 7: 30 am to 1:30 pm)
Benefit: Great Incentives
Shift: Morning Shift
Address:H-30 Second Floor, Near Sai Baba Mandir, Opp Metro Pillar 33- 34, Laxmi Nagar, Delhi 110092

About DesiAdda Esports PVT Ltd
About
Similar jobs (3)
Applications on this job are not being reviewed actively. You may apply but please follow up with the company via other channels too.
We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9
OptimHire (optimhire.com) is a US-incorporated AI hiring platform. Our AI applies to jobs for US job seekers. Team of 40+ in India.
About the roleYou will call our US customers and partners: help members get value from OptimHire, win back members who are about to cancel, and convert free users to paid plans. Pure outbound US voice process, target-driven.
- Shift: 8:00 PM to 5:00 AM IST, 5 days a week (permanent night shift)- Work from home, anywhere in India- Target: 150 calls per day, with daily conversion targets- Pay: Rs 30,000 to 40,000 per month fixed + incentive on every sale (uncapped)
You must have- 1+ year in an international (US) voice process: sales, retention or collections preferred- Clear, neutral English that US customers understand the first time- A proven record of hitting call and sales targets- Laptop, noise-cancelling headset, quiet room and backup internet- Comfort with a permanent night shift
How to apply (applications without these are not considered)Answer the screening questions, and after applying send a 2-minute voice note that:a) reads aloud: "Hi, this is [your name] from OptimHire. Your account has 40 new job matches waiting. Do you have two minutes so I can show you how to get more interviews this week?"b) answers a US customer who says: "I tried this, it didn't work, cancel my subscription."c) describes in 30 seconds the best sale you closed on a US call.
Process: written answers + voice note, then a 10-minute live role-play call at night, then an offer.
Applications on this job are not being reviewed actively. You may apply but please follow up with the company via other channels too.
Telecalling Job Description
Job Title: Telecaller / Telecalling Executive
Job Summary:
A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.
🔑 Key Responsibilities
- Make outbound calls to potential or existing customers
- Handle inbound calls and respond to customer inquiries
- Explain products/services clearly and persuade customers
- Generate sales leads or close sales (depending on role)
- Maintain records of calls and customer details
- Follow up with customers for feedback or future sales
- Achieve daily/weekly/monthly targets
- Resolve customer complaints or escalate when necessary
🎯 Required Skills
- Good communication and interpersonal skills
- Fluent in required languages (e.g., English, Hindi, etc.)
- Persuasive and convincing ability
- Basic computer knowledge (CRM tools, MS Excel, etc.)
- Patience and active listening skills
- Ability to handle rejection and pressure
🎓 Qualifications
- Minimum: High school diploma or equivalent
- Preferred: Graduate in any field
- Prior experience in sales/customer service is an advantage
⏰ Working Conditions
- Office or call center environment
- May involve shift work (including night shifts for international processes)
- Performance-based targets and incentives
💼 Types of Telecalling Roles
- Sales Telecaller
- Customer Support Executive
- Lead Generation Executive
- Collection/Recovery Caller








