
JOB DESCRIPTION:
I - Experts is hiring for the position of Customer Support Executive who is having experience in International Calling and also in Lead Generation.
Responsibilities:
• Calling handling from customer and resolving the issues.
• Reporting the team lead.
• Supporting the query and do the needful.
• International Calling Experience
• Good experience in Lead generation
• Proactive work to be done
Criteria:
• Any Graduate with Good communication & Excellent English Fluency.(Freshers can also apply)
• 10+2 Educated candidates can also apply.
• Experience with 1 year in International Voice will be add on.
• Candidates who have experience in international BPO in inbound or outbound process is eligible.
Company Website:www.I-experts.webs.com
Timings: 7: 30 am to 3 pm
Week Off: Sunday will be fixed off( Saturday working from 7: 30 am to 1:30 pm)
Benefit: Great Incentives
Shift: Morning Shift
Address:H-30 Second Floor, Near Sai Baba Mandir, Opp Metro Pillar 33- 34, Laxmi Nagar, Delhi 110092

About DesiAdda Esports PVT Ltd
About
Similar jobs
Project Scope
To perform a due diligence task on the Company’s current Salesforce environment.
The environment analysis primary focuses of current salesforce components and objects “as is” state to delivery business function like:
- Salesforce Environment Analysis
- Salesforce Product Customization and High-level Design analysis
- Salesforce detail insight analysis and documentation
- Data flow in salesforce and integration and migration analysis and documentation
- Salesforce Deployment practices and Reporting analysis
- Salesforce day to day operation and user experience documentation
- Salesforce due diligences presentation to stakeholders
- Sales cloud
They have a funding of $1.1 M through a Series A round. Their latest funding was on Jan 6, 2016.
Location: Mumbai
Responsibilities:
-
Designing overall sales strategy in alignment with business goals & drive the execution with the help of an agile team
-
Always and continuously connecting with Institutions, Wealth Managers, Family offices, and others to pitch and make cryptocurrencies a part of their portfolio
-
Being proactive, on-ground, hustler who loves to be out of the office and being in meetings with clients for sales closures
-
Understanding Institutional needs, customising solutions, and generating demand and trade volumes, always keeping client interest as paramount & looking for new projects/partnerships to be listed on the exchange
-
At least 10 yrs of relevant experience in the sector
-
Has a demonstrated history of high alpha products and/or new and emerging asset class sales to institutional clients
-
Has proven experience in Investment/Wealth Management or Financial Services
-
Must have demonstrated ability to create sales/relationship opportunities with clients, prospects
and consultants
-
Must have excellent sales skills and in-depth product and broad knowledge in cryptocurrency
-
Has strong communication skills, as well as the ability to work well with a variety of people across the organization
Candidates working in Financial Services/ Fintech industry will be preferred

About Us:
Leoforce is at the forefront of revolutionizing HR tech with cutting-edge AI solutions. Our products streamline and enhance Recruiting/hiring processes, making recruiters more efficient, accurate, and insightful. We are looking for a highly skilled and experienced Technical Lead to join our dynamic team and drive the development of our
innovative backend systems.
Position Overview:
As a Technical Lead, you will be responsible for leading a team of talented developers, ensuring the successful delivery of high-quality backend services and solutions. Your expertise in .NET and backend technologies will be crucial in architecting, developing, and maintaining scalable and robust systems that power our AI-driven HR tech products.
Key Responsibilities:
Lead and mentor a team of backend developers, providing technical guidance and fostering a culture of collaboration and excellence.
Design, develop, and maintain backend services using .NET technologies, ensuring high performance, scalability, and reliability.
Exposure to frontend tech like ReactJS, NextJS, Flutter or Angular JS will be preferred
Collaborate with product managers, data scientists, and front-end developers to deliver seamless and efficient solutions.
Oversee the architecture and design of backend systems, ensuring alignment with best practices and company standards.
Implement and maintain CI/CD pipelines, ensuring smooth deployment and integration processes.
Conduct code reviews, enforce coding standards, and ensure high-quality code delivery.
Troubleshoot and resolve complex technical issues, providing timely and effective solutions.
Stay updated with the latest industry trends and technologies, incorporating relevant advancements into the development process.
Qualifications:
·
Bachelor’s or Master’s / bachelor’s degree in computer
science, Engineering, or a related field.
·
7+ years of experience in software development, with a
strong focus on backend technologies.
·
Extensive experience with .NET framework, including
C#, ASP.NET Core, and related technologies.
·
Proven track record of leading and managing
development teams in a fast-paced environment.
·
Strong understanding of database technologies (SQL
Server, SQL, Mongo DB, Elastic Search etc.) and ORM frameworks (Entity
Framework, Dapper, etc.).
·
Experience with microservices architecture, RESTful
APIs, and distributed systems.
·
Proficiency in cloud platforms (AWS, Azure, or Google
Cloud) and containerization technologies (Docker, Kubernetes).
·
Excellent problem-solving skills, with the ability to
think critically and innovatively.
·
Strong communication and interpersonal skills, with
the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
·
Experience with AI/ML integration and data processing
pipelines.
·
Familiarity with front-end technologies (React,
Angular, etc.) and their integration with backend services.
·
Knowledge of DevOps practices and tools (Jenkins,
GitLab CI, etc.).
·
Certification in .NET or cloud technologies (e.g.,
Microsoft Certified: Azure Developer Associate).
What We Offer:
·
Competitive salary and benefits package.
·
Opportunity to work with cutting-edge AI technologies
in the HR tech space.
·
A collaborative and inclusive work environment.
·
Professional development and growth opportunities.
·
Flexible working hours and remote work options.
Product Analyst (Process Excellence Team, Episource)
Key Responsibilities and Deliverables
- Ensure timely release of features and bugs.
- Talk to development team and ensure all roadblocks are cleared.
- Participate in user acceptance testing and undertaking the functionality testing of new system
- Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement
- Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills
- Prepare requirements and act as a liaison between development team and ops
- Create stories in JIRA and ensure they are discussed with dev team for proper sign offs.
- Prepare monthly, quarterly and six months plan for product roadmap
- Create product roadmaps after discussing with business heads.
- Ideate and define epics for the product and then define product functions.
- Each feature or new product development should result in cost per chart optimization or in helping new business line
- Work on other product lines associated with Salesforce
- Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
- Training about products and its usage to the customer
- Give proper training to end users on the product usage and its functionality
- Prepare product training manuals during roll out.
Skills & Attributes required
- Technical Skills
-
- Statistical Analysis Tools and techniques
- Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR
- Mid/Large Scale transformations and System Implementations Project
- Stakeholder Requirement Analysis
- Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.
- Strong Analytical Skills
- Data Exploration and Analysis
- Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems
- Communication Skills
- Has the ability to communicate effectively to all the stakeholders
- Demonstrated ability to communicate complex technical problems in simple plain stories
- Ability to present information professionally and concisely with supporting data
- Creative Problem Solving and Decision Making
- Needs to be a self-initiator and should be able to work independently on solving complex business problems
- Needs to understand customer pain points and should have the ability to innovate processes
- Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency
What You'll Do:
- Understand the upcoming development requirement of product in depth.
- Design product architecture as per vision, insights and concurred direction.
- Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
- Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
- Get involved in continuous maintenance of the product and get the bugs fixed in time.
- Coordinate the workflow between the UX Designers and front-end developers.
- Work on integrating flows with external tools - Segment, Branch, Clevertap.
Ideal Profile:
- Proficiency in Core Java & Spring framework.
- Expertise in Web Service technologies.
- Experience in building the architecture as per the product’s need.
- Experience in building REST APIs using Java/Spring.
- Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
- Experience in full life cycle development of a product (specifically mobile products) is a plus.
- Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
- Experience with security principles and frameworks.
- Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
- Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
- Should have worked in Agile methodologies.
- Good object-oriented and problem-solving skills.
- Strong communication skills along with the ability to work in a highly collaborative environment.
●3+ years of Software Engineering or Software Development experience, preferably in a related field.
● Good knowledge of Core Java (Minimum Version 8)
● J2EE with a good understanding of Servlets and JSP
● Experience in Spring Modules – Spring IOC and AOP, Spring Boot (version 2 plus), JDBC
● Expertise in design and development of various web and enterprise – level applications using Java/J2EE
technologies such as Spring, Hibernate, Rest services.
● Web Services (including SOAP, XML, XML Schema, JSON, and REST)
● Tools required: Maven,Eclipse, Github, and Swagger
● Good knowledge of SQL and Redis (NOSql)
● Ability to document requirements and specifications
● Proven work experience as a Software Engineer or Software Developer
● Ability to develop software in Java or any other OOPS languages
● Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
● Experience in developing Web Applications using at least one popular Web Framework (Spring)
● Experience with test-driven development
● Proficiency in software engineering tools
Remote (Pan India)
SHIFT TIMINGS: UK Shift
Summer - 1:30pm-10:30pm IST
Winter - 2:30pm-11:30pm IST


Package : up to 25% of hike based on last drawn
Work Mode : Onsite (Work From Office)
Work Calendar : Monday to Friday
Work timings : 10:30 AM to 6:30 PM
Role & Responsibilities :
- Designing and building the website front-end.
- Creating the website Architecture.
- Developing Custom plugins as per requirement.
- Managing formulate an effective and responsive design.
- Designing and managing Securities, site and server integration.
- Conducting website performance tests.
Required Expertise :
- Must have expertise in WordPress custom theme development and Plugins development.
- Must have expertise in PHP, MySQL.
- Must have knowledge in WordPress Security.
- Basic knowledge in HTML. CSS.
- Problem-solving skills.
- Time management skills.
- Teamwork and research skills.
3+ years working on the ServiceNow platform or 6+ years of Industry experience
ServiceNow PreSales accreditations in all product lines
ServiceNow Certified System Administrator (CSA) – current or within 6 months of hire
ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM) – current or within 6 months of hire
Required Qualifications
Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments
Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt.
Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Experience with scripting in the ServiceNow platform using JavaScript: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
Experience using the Agile/Scrum methodology, leading scrum teams, leading backlog grooming, etc
Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon
Demonstrated interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
Proven team player and team builder
Ownership, accountability, and attention to detail in all work efforts
Ability to excel with minimum supervision
Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
Knowledge of ITIL
Ability to travel 10% of the time
Preferred Qualifications
Degree or equivalent, preferably in Computer Science or Information Technology
ServiceNow Certified application Developer (CAD) preferred
3+ years working on the ServiceNow platform or 6+ years of Industry experience
ITIL Certified


- Experience of being scrum master will be an added advantage.
- Experience of hands on programming and also resolving teams technical queries / hurdles is mandatory.
- Technologies / Languages - Minimum four out of the following is mandatory - MS.Net Framework/.Net
- core, ASP.net MVC, WPF, WCF, Message Queue,GIS, web technologies, IOT, HTML 5, Angular, React,
- Node, Django, Embedded C, Python, C#
- Database: SQL Server , ORACLE, MY SQL, IODB, SQL Lite
- Framework: MVVM, MVC
- Mobile Apps: ANDROID, IOS
- Hands-on experience of project life cycle management using agile / scrum.
- Domain Knowledge - IOT, Energy /Power, Manufacturing, Automotive, Steel.
- Experience in making the funcational and / or Technical design specification document in any one domain is
- mandatory

