Business Development Associate

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

What you’ll do: 

● Own and build next-generation web applications which are efficient, reusable front-end abstractions 

and systems. 

● Explore and design lively and compelling consumer experiences. 

● Ensure that all the assigned systems are performing to scale. 

● Actively participate in design and code reviews to build robust applications and prototypes 

● You will mentor junior engineers on design and proper coding practices 

What you will need: 

● A deep expertise in React, Javascript, HTML5 and CSS3. 

● Understanding of browser internals and a basic understanding of the network stack. 

● Understanding of common design patterns followed in front-end projects. 

● Basic awareness of application security practices and deployment techniques for front-end projects. 

● Should have sound knowledge in computer science fundamentals like data structure, object-oriented 

programming and possess excellent communication skills. 

Responsibilities

• To Co-ordinate with regional teams and collect the required data
• Knowledge of advanced MS Excel, Presentation is a must
• Candidate must be able to handle large data sets and handle spreadsheets.
• Good at analyzing the data & Presentation
• Coordination with the team for timely submission of reports, tracking progress
• Understand the reporting model infrastructure and implement streamlined process solutions toward a more efficient reporting model.
• Preparation and analysis of daily, weekly, and monthly reports of different functions and summarizing the same
• Must be able to Generate/Update Reports, Create dashboards, Pivot tables
• Monthly/ Quarterly reconciliations and data cleansing to ensure the integrity of reported numbers.
• Review and investigate trends and provide commentary for management.
• Finding discrepancies in the process and arriving at a resolution

Eligibility

• Proven experience in MIS
• Ability to be self-motivated and self-directed and think and act independently while also being team oriented
• Good follow-up skills, the ability to understand, adaptability to process changes, and a strong sense of importance and ownership
• Good in numbers (Mathematics)
• Good in Excel
• Good communication skills

Personal skills:

Strong interpersonal and team working skills

Self-motivated that is able to work with minimal supervision

Demonstrate strong analytical and problem-solving skills

Ability to communicate effectively at all levels Strong attention to detail

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular/React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Requirements:

• Bachelor’s degree in computer science, computer engineering or similar.
• Previous work experience as an AngularJS developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Experience using JavaScript building tools like Gulp or Grunt.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngluarJS.
• Technical lead skills. Can handle a team or independent technical delivery
• Proven experience implementing front-end and back-end JavaScript applications.
• Excellent communication skills.
• Critical thinker and good problem-solver.

This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:

• Meeting With Customers Digitally Or In-Person During Sales Visits

• Develop A Business Strategy To Ensure Area Sales Growth

• Demonstrating And Presenting Products

• Establishing New Business

• Arrange Business Meetings With Prospective Clients

• Generating The Leads

• Maintaining Accurate Records

• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule

• Look For New Business Opportunities

• Cold Calling Prospects

• Handle Inbound Queries

• May Need To Represent The Company At Events

We are an age-tech startup revolutionising healthcare with real-time data. We are creating a connected-care ecosystem that uses AI-enabled Health Algorithms and medical devices (IoT & Wearables) to digitise medical information exchange. In short, we want to allow older adults to live independently at their homes and enjoy their moments while keeping everyone informed. Our mission is to provide doctors, carers and family relatives with predictive tools capable of picking up health problems before they become severe, therefore saving time, money and lives.

Every member of the technology team is responsible for:

• The availability, security, scalability, and interoperability of our platform

• Delivering our product roadmap

• Planning for the future

• Generating enthusiasm and a sense of both technical and product pride

As a Senior .NET Developer, you play a key role in ensuring your team can efficiently turn ideas into reality. You’ll need to:

• Write technically sound, clean, maintainable code with practical application of established patterns and practices

• Take technical ownership of your team’s work, from its infancy through to delivering great implementation in production that pushes our standards higher and higher

• Believe in testing and make sure your code is always tested and the quality standards are always high

• Contribute to the definition and keep to the processes, standards and designs your team has agreed upon

• Track the progress that you are making towards the wider goals of your team, and transparently communicate that progress to your team and Technical Lead

• Ensure you and others are continuously improve, by proposing and implementing new processes, designs and engineering practices that make the team more effective

• Take responsibility for supporting your changes all the way through proving they work well and continue to work well in production

• At least 4 years of commercial experience with C# and .NET

• At least 2 years of experience with React.js/Vue.js

• At least 2 years of commercial experience with Microsoft Azure (or AWS)

• Designing and developing APIs for both high availability and scalability

• Writing automated tests (both unit and integration tests)

• Experience with CI/CD pipelines (ideally Azure DevOps)

• TDD and BDD

• Contributing to open source community

• DevOps, monitoring and alerting

• Experience with Health-tech, FHIR, Wearables, IoT

• If you can join within 1 month