Engineering Manager

Job Summary:

Technical Support Associates

We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.

Key Responsibilities:

- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.

Required Skills & Qualifications:

- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

About the company

WonDRx (pronounced as Wonder-Rx) - spearheaded by two serial Entrepreneurs Mr. Pankaj Sindhu along with his Co-Founder Mr. Pankaj Agrawal; is a very unique and novel technology which has the capacity to change the way healthcare eco-system interacts with each-other. We are determined to change the way of Healthcare domain working and make it more convenient while ensuring a pleasant experience for the consumers and all other stakeholders involved. You need to see the product to believe the power it has and what it can enable in the healthcare domain.

Designation: Team Leader Data Analyst & Project Management

Job Description:

We are seeking a highly skilled and detail-oriented Team Leader- Data Analyst & Project to join our team. In this role, you will be responsible for extracting insights from raw data, preparing analytics reports, and overseeing data-driven projects from start to finish.

The ideal candidate should have a strong background in Advanced Excel, proficiency in various Business Intelligence (BI) tools will be an added advantage, and experience in follow up with various internal and external stakeholders related to ongoing projects.

Responsibilities:

•          Gather, clean, and validate raw data from various sources.

•          Develop and maintain efficient data management systems.

•          Apply advanced Excel techniques to manipulate and analyse data effectively.

•          Utilize BI tools to create insightful reports, visualizations, and dashboards.

•          Identify trends, patterns, and correlations in data sets.

•          Collaborate with cross-functional teams to understand their data needs and provide analytical support.

•          Present findings and recommendations to stakeholders in a clear and understandable manner.

•          Manage data-driven projects from initiation to completion, ensuring deliverables are met on time and within budget.

•          Maintain project plans, including timelines, resource allocation, and task assignments.

•          Monitor project progress, identify risks, and implement mitigation strategies.

•          Coordinate and communicate with team members, ensuring alignment and effective collaboration.

•          Prepare project status reports and deliver presentations to stakeholders.

•          Evaluate project outcomes and identify areas for improvement.

Requirements:

•          Master’s or Bachelor's degree with a relevant experience in coordinating Data Driven projects

•          Proficiency in Advanced Excel functions and formulas.

•          Knowledge of at least one Business Intelligence (BI) tool (e.g., Tableau, Power BI, QlikView) will be an added advantage

•          Excellent project management skills, including planning, organization, and prioritization.

•          Strong problem-solving and critical-thinking abilities.

•          Excellent communication and interpersonal skills.

•          Ability to work independently and manage multiple projects simultaneously.

•          Attention to detail and ability to work with complex datasets.

Preferred Skills:

•          Data Analysis: Candidate should have strong analytical skills which is crucial for a data analyst. You should be able to collect, organize, and interpret complex data sets to extract meaningful insights. Advanced Excel is a must.

•          Communication and Presentation: Data analysts should be able to effectively communicate their findings to both technical and non-technical stakeholders. You would need to effectively communicate with team members, stakeholders, and other project stakeholders. This includes written communication through project documentation and reports, as well as verbal communication for conducting meetings, providing updates, and resolving issues.

•           Continuous Learning: We are a constantly evolving startup. Ideal candidate should have willingness to learn new techniques, stay updated with the latest tools and technologies, and adapt to changing trends which is crucial for long-term success.

•           Team Player: You should be able to motivate and inspire team members, provide guidance, and facilitate decision-making processes.

•           Project Coordinator: As a project coordinator you should possess strong problem-solving and critical-thinking skills to identify issues, analyse root causes, and propose and implement appropriate solutions

• Teaching: Delivering lectures, designing course materials, and guiding students in psychological theories and applications.
• Research: Conducting studies, publishing papers, and contributing to advancements in psychology.
• Mentorship: Advising students on academic and career paths, supervising research projects, and fostering intellectual growth.
• Administrative Duties: Participating in departmental meetings, curriculum development, and university initiatives.

Experience/skills required

Key Qualifications

• Developer Role:
• Preferably Java 
• CI/CD - DevOps (Exposure)
• Messaging Middleware (Exposure to Kafka or any other messaging middleware)
• DB: Oracle (pref) - any other Database platforms (SQL/NoSQL)
• Server Side: Java, Spring boot Microservices
• Exposure to Any Major Cloud Platform (AWS/Azure/GCP)

• Develop new user -facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in computer science, information technology, or a similar field.
• Minimum 2 years experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Web pack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.
  
  About Haber
  At HABER, we are solving the challenges of tomorrow, today. We are bringing together the best minds in process, engineering, computing and chemistry to develop solutions to address some of the world’s toughest challenges – water and energy scarcity and sustainability. Over the past few years there has been an explosion in unstructured data across industry driven by affordable sensing technologies and adoption of analytical instrumentation. This sudden increase in data has resulted in industries spending significant amounts of time collecting, organizing and analysing content and very little time driving value with the data. HABER is focused on reversing this trend by helping our customers spend less time collecting and analysing data and more time using HABER’s platform to drive efficiency, identify issues before they happen and uncover hidden potential. Follow us on Twitter @haber_tech or LinkedIn at linkedin.com/company/haber-technologies or visit us at haberwater.com/careers
  
   

• Someone who could lead a team of 3-5 marketers covering all aspects of digital marketing including PPC, SEO, Affiliates, Email, CRO, etc.
• They’ve likely got 5+ years of digital marketing experience
• Should be comfortable contributing to strategy
• It Will is hands-on , to begin with (i.e. I expect someone to be extracting the data, setting bids, defining Keywords, etc.)
• Will have led a team before
• Need to be comfortable with large budgets and complex Ads accounts (1000s of AdGroups, 1,00,000s of Keywords, etc.
• Should understand some of the conversion tracking, attribution, display, and Facebook too
• Needs to be numerate e.g. above to extract reports, manipulate in Excel, etc.
• Comfortable challenging processes and strategy
• Strong verbal and written English required

• 7 years of hands-on experience on database development
• Very strong and hands-on in Oracle Database and PL/SQL development
• Hands on experience in designing solutions and developing for data migration projects using Oracle PL/SQL
• Experience with Oracle Argus Safety, ArisG and other Safety/Clinical systems
• Working experience in development of ETL process, DB Design and Data Structures
• Excellent knowledge of Relational Databases, Tables, Views, Constraints, Index (B Tree, Bitmap and Function Based) , Object type, Stored Procedures, Functions, Packages and Triggers, Dynamic SQL, Set transaction, pl/sql Cursor variables with Ref Cursor
  Excellent written and verbal communication skills

The product manager will create new and interesting products and features for our B2B users, and will work with the best minds in the industry. The role will give you an opportunity to work with a cross-functional team from Business, Product and Design.

We are looking for someone who can:

- Develop and implement product strategies consistent with company vision

- Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products

- Work with senior management to create product plans and roadmaps

- Lead product managers and coordinate cross-functional teams

- Produce and review product requirements documents (PRD)

- Ensure products and releases are launched correctly and on schedule

- Make creative recommendations to expand product base and vision

- Suggest ways to track product use and impact on end users

An ideal candidate will have:

- 4-7 years of work experience as a product manager, preferably in a start-up

- Proven experience as a Product Manager or similar role

- Experience in product lifecycle management

- Familiarity with Agile framework

- Excellent problem-solving skills

- The ability to own end-to-end responsibility
- A "Will Do" attitude


We have:

- A team of aces, from top-tier schools and start-ups, to work with
- A fast-paced, data-driven, and fun work environment
- A huge appetite for new, disruptive, creative, and implementable ideas
- An open work culture

We offer:

- Competitive salary
- Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
- Opportunity to grow really fast.
- Opportunity to hire a team & mentor them in the future.
- ESOPs

If this is something that interests you, let's talk.