
Simpl is focused on transforming how the people of India deal with money. Its first product is a payment mode that lets users skip traditional forms of payments entirely. Instead, all the transactions get added into a single bill, payable on the 1st and 16th of every month. This way, the checkout process takes less than a few seconds - making it a win-win for merchants and users alike.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
Simpl was founded in 2015 by Nityanand Sharma and Chaitra Chidanand, and went live in 2016.
As a Software Engineering Manager, you will lead a team responsible for the implementation and evolution of key parts of this application.
Leadership Skills
● Manage a team of engineers and coach them to reach their full potential
● Develop engineers in their career path: Set objectives, provide feedback and review
performance.
● Ability to manage remote teams is essential.
● Prior experience with remote teams is helpful.
● You will be expected to bring these best practices to the rest of the organization.
● Act as the scrum master
● Ensure that the team builds high quality software by writing unit tests
● Interface with Product and Operation teams to resolve issues
Engineering Skills
● Be hands on: Write secure, efficient, good quality code
● Conduct peer code reviews
● Have a deep understanding of the techniques and technologies that are necessary for
scalability and performance.
● Experience with data modeling and relational databases
● Deep knowledge in one of the ROR/Golang/NodeJS/Java

About Simpl
About
Simpl has revolutionized online checkout in India by creating a Pay-Later platform, empowering e-commerce merchants to offer their consumers a 1-click checkout, a line of credit at POS, and full buyer protection. It aims to empower merchants to own their customer's checkout experience. With Simpl merchants are able to provide consumers with an easy, safe, and intuitive user experience that builds a trusted relationship between the two.
Connect with the team
Company social profiles
Similar jobs
Job Title: AI Developer
Location: Bangalore / Hyderabad
Experience: 5–7 Years
Notice Period: Immediate to 15 days Preferred
About the Role
We are looking for a skilled AI Developer to design, develop, and deploy Artificial Intelligence and Machine Learning solutions that solve real-world business problems. You will work closely with data scientists, engineers, and business stakeholders to build scalable AI-powered applications and pipelines.
Key Responsibilities
- Design and develop Machine Learning models, Deep Learning architectures, and NLP solutions for production use.
- Build and maintain end-to-end ML pipelines, from data ingestion and preprocessing to model training, evaluation, and deployment.
- Integrate AI/ML models into existing applications and APIs.
- Fine-tune and evaluate Large Language Models (LLMs) for business-specific use cases.
- Collaborate with data engineers to ensure high-quality training data.
- Monitor model performance in production and implement retraining strategies.
- Research and evaluate emerging AI frameworks, tools, and technologies.
- Document models, experiments, and technical decisions.
Required Skills & Experience
- 3+ years of experience in AI/ML development.
- Strong proficiency in Python.
- Hands-on experience with TensorFlow, PyTorch, or Scikit-learn.
- Experience with NLP frameworks such as Hugging Face, spaCy, and LangChain.
- Familiarity with LLMs and Prompt Engineering (OpenAI, Anthropic, Gemini, etc.).
- Experience deploying models using FastAPI or Flask (REST APIs).
- Strong understanding of Data Structures, Algorithms, and Statistics.
- Experience with AWS, Azure, or GCP and MLOps tools.
- Experience with Vector Databases such as Pinecone, Weaviate, or FAISS is an added advantage.
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
Customer Support Executive
No.of Requirements: 100
Qualification : Any Graduate
Mode: Work from office
Fresher or 6+months experience
Language: English + Tamil/ Malayalam/ Kannada/ Hindi
English Versant -4 or 5
Shift- 9am to 8pm for females and 9am to 12pm for males
5 days working, 2 rotational week off
- Inbound process
- Voice process
- No sales
- No target
- It's a query resolution process
- Salary: Upto 20k take home + Pf & ESIC
Candidates those who are interested in BPO sector may eligible to apply
We are looking for a Software Development Engineer in Test (SDET) who will write automated
tests, utilise automation tools and frameworks that will ensure the robustness and performance
of the product we currently have or any new features that we will be rolling out. You will be
working closely with our product and engineering team to provide a safe and reliable way to
release new features with limited or mitigated risks to the production environment.
Qualifications
● B.Sc. in Information Technology, Computer Science or a related field
● At least 3-5 years experience in a Software Engineer or Software Developer Engineer In
Test role
● Excellent analytical and problem-solving skills
● Proficient in Ruby on Rails or equivalent web development language or framework
● Solid experience with testing frameworks like Cucumber, RSpec
● Solid experience with REST API
● Solid understanding of CI/CD process
● Familiarity with SQL and Relational Databases
● Familiarity with server-oriented/backend development
Responsibilities
● Design, develop and maintain automated tests to ensure high quality frequent releases
● Test the application through both manual and automated means
● Assist and collaborate closely with Product and Engineering team to ensure that the
application development is according to the quality assurance standards and give timely
feedback
● Participate in code/design review - Participate in writing regression, integration and
performance tests and code documentations.
● Closely coordinate with engineering team regarding testing practices and ensuring
quality thresholds are met such as performance
● Identify areas where QA processes and procedures can be improved
Apply only to this link - https://loginext.hire.trakstar.com/jobs/fk0q2so?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0q2so?source=
LogiNext is looking for a technically savvy and experienced senior developer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop the products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.
You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.
Responsibilities
Co-lead end-to-end design and development efforts for high-volume, low-latency applications for real-time event based systems Lead and direct senior software engineers, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of platform modules and features Deliver high-availability and high-performance platform using microservices architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products
Requirements
Bachelor’s degree in Computer Science, Information Technology or a related field 8 to 10 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring framework and RESTful web services Excellent coding skills in Java Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure) Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS, React and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

• Proficient in Data Structure and Algorithms
• Proficient in Java, Kotlin and concepts like Kotlin coroutines, Jetpack components.
• Good understanding of various Android tools, Systrace and Perfetto for performance measuring,
memory management, battery, frame drops.
• Always on the lookout for new developments in the Android world and improving things.
• Familiarity with networking, databases, threading and memory concepts.
• Hands-on with code reusability, clean architecture, modularization, build time optimizations.
• Familiar with various third-party tools, libraries widely used and under the hood understanding.
• Understanding and hands-on with Material design principles and interface guidelines.
• Familiarity with cloud message APIs and push notifications.
• Proficient understanding of code versioning tools such as Git.
• Decent understanding of how things work at the backend, reporting and other systems.
• Good understanding of the various CI/CD tools.
• Should have experience in writing Unit and UI tests.
• Good at logical reasoning and data structure.
Experience – 5+ years
Job Location- Hyderabad
Mode of Work- Work from office
Eligibility Criteria
Should have an aggregate of 60% in the academics till date.
Any Graduate/Post Graduate.
Frontend Developer (React JS & Next JS)
Primary Skills: Next JS, Angular JS 8, MERN Stack, HTML 5, CSS3, Bootstrap 5, Java, Relational and NonSQL Database (added advantage) (SQL and Mongodb), JIRA
Required skills, Roles & Responsibilities
Developing new user-facing features using React.js
Building reusable components and front-end libraries for future use
Translating designs and wireframes into high quality code
Optimizing components for maximum performance across a vast array of
web-capable devices and browsers
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
Good knowledge of HTML5 and CSS3 with Bootstrap5
Good working Knowledge of Angular JS, Node.js and Next JS
Thorough understanding of React.js and its core principles and implementations
Experience with popular React.js workflows (such as Context API, Hooks, Flux and Redux)
Familiarity with newer specifications of Ecma Script
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Knowledge on Database (Relational and No SQL Database) is highly recommended
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with code versioning tools such as Git and SVN.
Leading the team in the correct direction
Preparing the necessary technical and non-technical documents
Assisting the team in internal auditing and external auditing if needed
Code Reviews and Code deployments (as he will be doing the changes in the live window for now and push the
changes to Prod)
Assisting the QA team in testing and making them understand the business requirement
Should have Business Intelligence Experience in a data warehouse environment
Should have good experience in writing Power Query, DAX, MDX for complex data projects
Good on Rest Services including the API documentation.
Should have Experience authoring, diagnosing, and altering SQL Server objects and T-SQL
queries
Should have worked on Tabular models in Azure Analysis Services or SSAS
Should have Experience in Microsoft Azure Platform








