Content Marketer

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

Role: Lead Data Engineer Core

Responsibilities: Lead end-to-end design, development, and delivery of complex cloud-based data pipelines.

Collaborate with architects and stakeholders to translate business requirements into technical data solutions.

Ensure scalability, reliability, and performance of data systems across environments. Provide mentorship and technical leadership to data engineering teams. Define and enforce best practices for data modeling, transformation, and governance.

Optimize data ingestion and transformation frameworks for efficiency and cost management. Contribute to data architecture design and review sessions across projects.

Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

8+ years of experience in data engineering with proven leadership in designing cloud native data systems.

Strong expertise in Python, SQL, Apache Spark, and at least one cloud platform (Azure, AWS, or GCP). Experience with Big Data, DataLake, DeltaLake, and Lakehouse architectures Proficient in one or more database technologies (e.g. PostgreSQL, Redshift, Snowflake, and NoSQL databases).

Ability to recommend and implement scalable data pipelines Preferred Qualifications: Cloud certification (AWS, Azure, or GCP). Experience with Databricks, Snowflake, or Terraform. Familiarity with data governance, lineage, and observability tools. Strong collaboration skills and ability to influence data-driven decisions across teams.

• Motion Graphic Artist with experience to develop our company's overall layout and production design.
• Motion Graphic Artist: Photoshop / After Effects / Illustrator. Take the design brief to record requirements and needs.
• Think creatively and develop innovative design concepts and graphics.

Job Description: SALESFORCE SENIOR DEVELOPER

Simpliigence is a CRM Consulting Company, and our leadership team has been involved with more than 2000 CRM projects. We have worked with over 75 Fortune 500 CRM Transformations; we have over 20+ proven solutions and we believe in business outcomes.

As Salesforce Registered Consulting Partner, we offer a vast range of salesforce marketplace products from website integration, document generation, application integration. Some of our experiences are in Apttus, Conga, Formstack, Field Service Lightning (FSL), ServiceMax, MuleSoft, Informatica, UX and Mobile/iOS development.

Our primary focus is on helping small and medium businesses to use CRM technologies (like Salesforce.com) for improving their business results across sales, online commerce, customer service and marketing. For business looking towards automating their routine, repetitive manual tasks, we also offer Robotic Process Automation (RPA) solutions by deploying specific task-oriented “Bots” that are efficient and simple to handle.

With Simpliigence, you will be getting a chance to learn and grow faster than the current pace. We look forward to have people who are enthusiast on what they love to do. A complete remote work environment from the start we look forward to maintain and improve the same.

Our global HQ is in New Jersey, USA and our delivery center is in India. We are rapidly expanding to other geographies in APAC and Europe.

Responsibilities

• Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions.
• Analyze complex business and technical requirements, with regard to their impact on existing systems and environments, to produce a thorough business and system design.
• Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third party applications and other tools.
• Understand the business needs of internal customers and provide comprehensive solutions for such needs.
• Develop coding standards and provide guidance to software developers.
• Participate in cross functional team communication and knowledge sharing activities.
• Work on complex projects with minimal guidance from managers.
• Fulfill technical lead role on large projects and coordinate development activities.
• Work with requirement owners to estimate and prioritize user system requests.
• Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance.
• Manage and document configuration changes to fields, workflows, reports, roles/permissions, security settings, page layouts, custom objects, reports and dashboards.
• Remain current on Salesforce releases, features, best practices, applications, technologies and certifications (Trailhead)
• Manage release preview and business process testing for ongoing Salesforce bug fixes and new releases, advising the Salesforce users on the strategic direction the application should take, including third party add-ons or additional applications.
• Drive user adoption and best practices to further the long-term success of the system through training and support (as needed)
• Maintain system health checks,
• Communicate effectively with project managers and other stakeholders regarding project status and delivery timeframes.

Requirements:

• Bachelor's degree in computer science, engineering, or information technology
• Minimum of 3 years of hand-on Salesforce development experience
• Extensive technical experience with Salesforce in the following capacities:
• Gap analysis, solution design, configuration, and development
• Integrating Salesforce with other applications using web services and other technologies
• Use of APIs, Apex, Triggers, Flows, Lightning, to develop extensions to native functionality.
• Good to have experience in FSL.
• Implementing platform end-to-end, including data conversion and post-production support and troubleshooting
• System administration, including user management, environment planning, and workflow, approval, and message configuration.
• Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML
• Experience with Agile Project methodology and familiarity with JIRA.

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

At Amagi, our Billing Platform is key to our continued growth. The success of our products is dependent on the success of our billing platform and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Senior Architect, Staff Software Engineer, Software Tech Lead, Senior Software Engineer

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Lead the billing, account receivables and account payables automation and workflows implementation.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience managing cloud application/platform engineering teams.
• Hands-on with at least of one cloud of the platforms, AWS or GCP
• Experience developing the usage/subscription based billing for SaaS products.
• Exposure to design and development of microservices optimized for scalability and speed
• Experience developing the horizontally scalable distributed systems, streaming data pipelines
• Hands-on experience of implementation of highly available, low latency and robust cloud services.
• Experience with both SQL and NoSQL technologies
• Knowledge of finance processes
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Salesforce sales and revenue cloud knowledge
• NetSuite, Salesforce, Freshdesk integration experience
• Working experience with any of the enterprise cloud platforms or applications.

MLOps Engineer

Required Candidate profile :

• 3+ years’ experience in developing continuous integration and deployment (CI/CD) pipelines (e.g. Jenkins, Github Actions) and bringing ML models to CI/CD pipelines
• Candidate with strong Azure expertise
• Exposure of Productionize the models
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
• Proficient knowledge of git, Docker and containers, Kubernetes
• Familiarity with Terraform
• E2E production experience with Azure ML, Azure ML Pipelines
• Experience in Azure ML extension for Azure Devops
• Worked on Model Drift (Concept Drift, Data Drift preferable on Azure ML.)
• Candidate will be part of a cross-functional team that builds and delivers production-ready data science projects. You will work with team members and stakeholders to creatively identify, design, and implement solutions that reduce operational burden, increase reliability and resiliency, ensure disaster recovery and business continuity, enable CI/CD, optimize ML and AI services, and maintain it all in infrastructure as code everything-in-version-control manner.
• Candidate with strong Azure expertise
• Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
• Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
• Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops

Primary Skill: Java Script

Secondary: HTML5,JS Library- React.js,React JS,User Experience Design

HTML, CSS, CSS3, JavaScript, Object Oriented JS, Angular JS, Ecma Script (ES6),React JS/Angular/TypeScript

Basic understanding of HTTP protocol, Web Application Design/Architecture

OOPS concept, JSON, AJAX

Knowledge of REST API

Basic understanding of Git

Basic understanding of client-server communication

Ready to take up challenges at work

Learning ability

Team spirit

Basic understanding of single page web application

Analytical Skills

Communication

Adaptability

Logical and Problem Solving

The ideal candidate will have strong motivation, drive, client focus and people skills who can lead from the front and will relish playing a key role in achieving our new growth targets. 

Responsibilities

• Build, inspire and run a sales team
• Meet ambitious but realistic sales targets critical to envisaged company growth
• Keep track of and respond quickly to market developments
• Help to open-up and grow new income streams and take part in strategy development
• Work with editorial to customise products for clients

Qualifications

• 3+ years' of sales experience
• Sales management experience
• High level of competence in telephone sales
• Excellent verbal and written communication skills with ability to communicate effortlessly with senior post holders