Engineering Manager

ROLES AND RESPONSIBILITIES:

Looking for a Key Account Manager (B2B) with Excellent Communication Skills and prior experience in selling or managing clients for SaaS products / Tech Sales.

KEY RESPONSIBILITIES:

• Own account P&L outcomes including Revenue Expansion, Retention, Gross Margins, NRR and CSAT scores
• Build multithreaded relationships across CXO, Product, Compliance and Procurement teams
• Drive platform adoption by shaping customer success plans, product usage KPIs and quarterly business reviews (QBRs)
• Identify and execute upsell and cross-sell opportunities across product lines to expand customer footprint
• Lead contract renewals, commercials and negotiations with a solutions-first mindset
• Manage risks proactively (churn risk, adoption gaps, budget constraints, competitive threats) with clear mitigation plans
• Maintain accurate forecast hygiene, account plans and stakeholder mappings in CRM
• Champion account governance and escalation resolution to ensure high-quality delivery and service experience

IDEAL CANDIDATE:

Skills & Competencies:

• Strong enterprise account management and SaaS upsell experience
• Commercial ownership & contract negotiation excellence
• Customer-centric problem solving & strategic account planning
• High stakeholder management maturity (multi-country/global exposure preferred)
• Excellent storytelling & data-driven business impact articulation

Must Have:

• 7-9 years of experience managing existing business in SaaS/HCM/FinTech/Enterprise platforms
• Proven track record of driving NRR (120%+ preferred) within assigned accounts
• Experience leading renewals, upsells and enterprise commercials
• Ability to build deep customer trust and long-term strategic relevance
• Strong fluency in business metrics, product adoption modeling, and value realization frameworks
• Hands-on experience with account management CRMs like Salesforce, Zoho, HubSpot, and similar
• Ability to manage clients independently with minimum supervision

PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Position: Account Manager Sales

Location: Faridabad/Jaipur/Kolkata/Punjab

Experience required: 1- 3 years (B2B Sales) – Field Visit for meetings

Salary Range: 3-4 LPA

Working Days: 5.5 days working (First 2 Saturdays and all Sundays are off)

Job Type: Full Time Requirement: Bike and Laptop

Role Description

We are looking for a Key Sales Manager to join our team at iTech Ecommerce Pvt. Ltd. This is a fulltime, on-field sales role. The ideal candidate will be responsible for managing and nurturing B2B leads, as well as acquiring new clients to drive business growth. Key Responsibilities:

 Identify, generate, and manage new B2B leads

 Build and maintain strong client relationships

 Conduct meetings and presentations with prospective clients

 Collaborate with internal teams to ensure client satisfaction and account growth

 Meet and exceed sales targets

 Working efficiently on CRM

Eligibility Criteria:

 Prior experience in the sales process, B2B preferred.

 Excellent lead generation, communication, and negotiation skills

 Strong interpersonal and relationship-building abilities

 Smart worker who can figure out the challenges to convert lead.

 Self-motivated person

Note: Only male candidates are preferred for this role as of now, two wheeler and a laptop (in working condition) are mandatory. 

About Us:

Kredmint is a forward-thinking fintech company dedicated to revolutionizing the financial landscape with innovative solutions that empower individuals and businesses. Our mission is to provide seamless, intuitive, and secure financial services that enhance the user experience. We are looking for a talented UI/UX Designer to join our dynamic team and contribute to shaping the future of financial technology.

Job Summary:

We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have a passion for designing intuitive and engaging user experiences. You will work closely with product managers, developers, and other stakeholders to translate business requirements into user-centric designs that delight our customers.

Responsibilities:

1) User Research & Analysis:

• Conduct user research to understand user needs, behaviors, and pain points.
• Analyze user feedback and usage data to inform design decisions.

2) UI/UX Design:

• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Design intuitive, user-centric interfaces and experiences.
• Develop high-fidelity mockups and prototypes that clearly illustrate functionality and design concepts.

3) Collaboration & Communication:

• Collaborate with product managers and developers to define and implement innovative solutions for product direction, visuals, and experience.
• Communicate design ideas and prototypes to developers.
• Work closely with the development team to ensure the feasibility and implementation of the design.

4) Testing & Iteration:

• Conduct usability testing and gather feedback.
• Iterate on designs based on user feedback and usability test results.
• Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
• Brand Consistency:
• Ensure that the design aligns with the company's brand identity and guidelines.
• Maintain design consistency across all digital platforms.

Qualifications:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.
• Proven experience as a UI/UX Designer, with a strong portfolio showcasing your design work.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
• Strong understanding of user-centered design principles and practices.
• Experience with conducting user research and usability testing.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to present your designs and sell your solutions to various stakeholders.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Nice to Have:

• Experience in the fintech industry.
• Knowledge of HTML/CSS and JavaScript for rapid prototyping.
• Familiarity with Agile/Scrum development processes.

Why Join Us:

• Be part of a dynamic and innovative team at the forefront of fintech.
• Work on challenging and impactful projects.
• Opportunity for growth and professional development.
• Competitive salary and benefits package.
• Flexible working hours and remote work options.

What You’ll Do:

● Develop and maintain cross-platform mobile applications using React Native (Flutter experience is a plus).

● Handle end-to-end app deployment: build, register, and release applications on Google Play Store and Apple App Store.

● Collaborate with product managers and designers to deliver high-quality UI/UX.

● Work on web application tasks as needed, including front-end (React.js preferred) or minor backend integration.

● Debug, optimize, and continuously improve app performance and scalability.

● Write clean, maintainable, and well-documented code.

What We’re Looking For:

● Minimum 2 years of professional experience in React Native development.

● Exposure to Flutter is a plus.

● Proven experience in publishing apps to both Android and iOS stores, including certificates, provisioning profiles, app review process.

● Basic knowledge of web technologies (HTML/CSS, JavaScript, React.js or similar).

● Familiarity with REST APIs, Git, and common dev tools.

● Strong problem-solving skills and a collaborative mindset.

Nice to Have

● Experience with Firebase, push notifications, analytics, or payment integration.

● CI/CD knowledge for mobile deployment.

● Backend development familiarity (Node.js, FastAPI, or similar).

We are looking for a Frontend Developer who would be working on the bleeding edge of technologies. We work primarily with React, Typescript and Redux.

Responsibilities:

• Understand why a particular design was chosen and code accordingly.
• Will have to deliver clean bug-free unit-tested code with minimal guidance.
• Strive for continuous improvement by refactoring and applying best practices.
• Learn and adapt to new technologies as necessary.

Requirements:

• Must be proficient in React, Redux, Redux Toolkit and Typescript.
• Used Typescript for React Components.
• Unit Testing, Component Testing, and Custom React hook tests with React Testing Library.
• Integration Tests with Cypress.
• Data Fetching libraries like Axios, React Query, RTK Query etc.
• Should have maintained React Components with Storybook.
• Experience contributing to open-source software will be preferred.
• Used various CSS stylings methods like CSS Modules, LESS, SCSS, Tailwind, Styled Components, Emotion etc.
• Should understand Git.
• Ability to work in a fast-paced and dynamic work environment.
• Exceptional interpersonal skills and demonstrated leadership abilities.

• Work in collaboration with the application team and integration team to design, create, and maintain optimal data pipeline architecture and data structures for Data Lake/Data Warehouse.
• Work with stakeholders including the Sales, Product, and Customer Support teams to assist with data-related technical issues and support their data analytics needs.
• Assemble large, complex data sets from third-party vendors to meet business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Elasticsearch, MongoDB, and AWS technology.
• Streamline existing and introduce enhanced reporting and analysis solutions that leverage complex data sources derived from multiple internal systems.

• 5+ years of experience in a Data Engineer role.
• Proficiency in Linux.
• Must have SQL knowledge and experience working with relational databases, query authoring (SQL) as well as familiarity with databases including Mysql, Mongo, Cassandra, and Athena.
• Must have experience with Python/Scala.
• Must have experience with Big Data technologies like Apache Spark.
• Must have experience with Apache Airflow.
• Experience with data pipeline and ETL tools like AWS Glue.
• Experience working with AWS cloud services: EC2, S3, RDS, Redshift.

Technologies & Languages

• Azure
  • Databricks
  • SQL Sever
  • ADF
• Snowflake
  • Data Cleaning
  • ETL
• Azure Devops
• Intermediate Python/Pyspark
• Intermediate SQL
• Beginners' knowledge/willingness to learn Spotfire
• Data Ingestion
• Familiarity with CI/CD or Agile

Must have:

• Azure – VM, Data Lake, Data Bricks, Data Factory, Azure DevOps
• Python/Spark (PySpark) 
• SQL

Good to have:

• Docker
• Kubernetes
• Scala

He/she should have a good understanding in:

• How to build pipelines – ETL and Injection
• Data Warehousing
• Monitoring

Responsibilities:

Must be able to write quality code and build secure, highly available systems.

Assemble large, complex data sets that meet functional / non-functional business requirements.

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc with the guidance.

Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

Monitoring performance and advising any necessary infrastructure changes.

Defining data retention policies.

Implementing the ETL process and optimal data pipeline architecture

Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.

Create design documents that describe the functionality, capacity, architecture, and process.

Develop, test, and implement data solutions based on finalized design documents.

Work with data and analytics experts to strive for greater functionality in our data systems.

Proactively identify potential production issues and recommend and implement solutions

CRM Functional Consultant

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.

Responsibilities:

Translate business requirements into CRM business solutions

Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope

Contribute to requirements management, including approval, communication, traceability, and re-use

Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes

Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements

Stay informed on updates and new releases in CRM technologies

Educates end users on CRM functionality, as needed

Skills:

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.  You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.

Requirements:

At least 3 years of relevant work experience including CRM

Strong knowledge of CRM Systems and business solution implementation

Demonstrable experience in Business Process Reengineering (BRP)

Strong knowledge of CRM issue diagnosing and troubleshooting

Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant

Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries

Experience consulting with external clients on complex projects

Experience working with global teams on CRM technology implementation and maintenance projects

Experience working with offshore teams to facilitate project work

Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form