Inside Sales - Flexible Time / Part Time

Job Title : Lead – Microsoft Dynamics CRM

Location : Preferred – Hyderabad / Bangalore (Any Deloitte USI Location)

Work Mode : Hybrid (2–3 days Work From Office)

Work Timing : 10:00 AM – 7:00 PM or 11:00 AM – 8:00 PM IST

No. of Positions : 2

Interview Rounds : L1 + L2 Technical (Deloitte Internal)

Interview Mode : Virtual

Notice Period : Immediate to 15 days preferred

Role Overview :

We are looking for experienced and hands-on Lead Microsoft Dynamics CRM Professionals to join our team. The ideal candidates should have a strong background in Microsoft Dynamics CRM development with solid experience in leading teams, conducting code reviews, and designing technical solutions.

Mandatory Skills :

• Minimum 7+ Years of total IT experience with at least 5+ Years of relevant experience in Microsoft Dynamics CRM.

Hands-on experience with :

• .NET Development
• Plugin Development
• JavaScript
• Power Automate
• Power Pages and Canvas App Development.
• Proven technical leadership experience with team handling, code reviews, and technical design/solutioning.

Good to Have :

• Exposure to Azure technologies such as Logic Apps and Azure Functions.
• Experience in deployment activities and release management.

At Loyalty Juggernaut, we’re on a mission to revolutionize customer loyalty through AI-driven SaaS solutions. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem with GRAVTY®, our SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

With millions of global customers using GRAVTY® everyday, our powerful UI is what makes the first impression — and we’re looking for passionate UI Developers to help us make it exceptional. As a UI Developer, you will work on dynamic and innovative projects that focus on building visually stunning, responsive, and user-friendly web experiences and create exceptional user interfaces that power the next-gen loyalty solutions.

What you will own:

• Integration of front-end application with the application business layer
• Collecting feedback from design and technical staff on website development needs
• Understanding executing accessibility and progressive enhancement presentation
• Planning and estimating projects
• Contributing to the engineering team’s culture of high code quality
• Coordinating with Interface Design Architects for meeting accessibility standards at the code level
• Creating conceptual diagrams, and visual mock-ups, and manage detailed user interface specifications
• Conducting usability testing to resolve interface problems
• Ensuring design consistency with the client’s development standards and guidelines
• Designing and building UIs on any server platform in a team environment
• Guiding and maintaining developer teams and best practices

To be successful in this role, you should have :

• 1 to 4 years of relevant experience and expertise in building pixel-perfect, robust and performant enterprise web applications, preferably in a fast-paced environment
• Expertise on AngularJS, HTML and CSS, JavaScript
• Familiarity with AWS/GCP and MySQL is a plus
• Thorough understanding/experience in the Agile software development cycle
• Love for product design ,desire for innovation, high commitment and ownership for work and dedication for learning and sharing ideas
• Strong communication skills
• B.Tech in CS/IT from a Tier-1 campus with exceptional programming skills

Why choose us?

• This opportunity offers a dynamic and supportive work environment where you'll have the chance to not just collaborate with talented technocrats but also work with globally recognized brands, gain exposure, and carve your own career path
• You will get to innovate and dabble in the future of technology -Enterprise Cloud Computing, Machine Learning, AI, Mobile, and much more

We're Searching for a hard core sales person who is itching to move to marketing function.

Preferably alumnus of MICA, SIMC or a having a great communications background. Must have good sense of humour.

PS: This is complete EQUITY based role. People looking for salary do not apply.

What You Will Be Doing:

You are responsible for budgeting, planning and supervising all Marketing and CRM activities

Part of your duties will include more than assembling, leading and motivating your staff. Your dedication as their mentor is key.

Your well-thought-out strategy ensures an efficient customer experience during onboarding and conversion

Responsibility and strategic orientation for all CRM actions, aiming for a lasting increase in customer value

What You Bring To The Job:

After successfully graduating in Business Administration, Marketing or Business Informatics, resp. obtaining a comparable degree in a relevant field, you have logged at least 3-6 years of management experience in Marketing, preferably in a startup or eCommerce company

Online marketing is something you- re quite familiar with, but your focus is in offline-marketing

You wield an excellent record in developing marketing communication and advertisement media

Through your experience with classic B2B-sales, you know Call Centers/telemarketing like the back of your hand

Thanks to your outstanding analytic skills, you- re used to organize the marketing goals by using clearly measurable KPI. Your know-how about web-tracking and managing tags is a big plus for this field

You have experience in leading larger teams and come an open personality, a strong sense of responsibility, entrepreneurial thinking and negotiation power

Extraordinary conceptional skills, a creative mindset and a hands-on mentality are your strongest suits

Your readiness of mind, an independent and structured working method and a great sense of humor complete your profile

READ AGAIN: This is complete EQUITY based role. People looking for salary do not apply.

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

Skill Set:

• Strong knowledge in SQL Server
• Program and develop SQL scripts, tables, views, stored procedures, functions, triggers & constraints.
• Scripting (PowerShell, shell scripting)
• Azure Database (Nice to have)
• Experience with backups, restores and recovery models.
• Familiarity with database design, documentation and coding.

 Responsibilities: 

• Configures and validates database backup routines on a regular basis.
• Establish a regular data retention plan.
• Optimizes database performance through the use of database performance tuning techniques and tools.
• Require extensive familiarity with data management principles and best practices in order to properly store, migrate, and structure data for multiple applications.