SAP Vertex

Strong DevOps /Cloud Engineer Profiles

Mandatory (Experience 1) – Must have 3+ years of experience as a DevOps / Cloud Engineer

Mandatory (Experience 2) – Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)

Mandatory (Experience 3) – Must have strong hands-on experience in Linux administration and system management

Mandatory (Experience 4) – Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes

Mandatory (Experience 5) – Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins

Mandatory (Experience 6) – Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation

Mandatory (Experience 7) – Must be proficient in scripting languages such as Python or Bash for automation

Mandatory (Experience 8) – Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch

Mandatory (Company) – Top tier Product-based company (B2B Enterprise SaaS preferred)

Responsibilities:

• Work with product owners, managers, and customers to explore requirements and translate use-cases into functional requirements.
• Collaborate with cross-functional teams and architects to design, develop, test, and deploy web applications using ASP. NETCore | Open-source web framework for. NET, . NET Core, and C#.
• Build scalable, reliable, clean code and unit tests for. NET applications.
• Help maintain code quality, organization, and automation by performing code reviews, refactoring, and unit testing.
• Develop integration with third-party APIs and external applications to deliver robust and scalable applications.
• Maintain services, enhance, optimize, and upgrade existing systems.
• Contribute to architectural and design discussions and document design decisions.
• Effectively participate in planning meetings, retrospectives, daily stand-ups, and other meetings as part of the software development process.
• Contribute to the continuous improvement of development processes and practices.
• Resolve production issues, participate in production incident analysis by conducting effective troubleshooting and RCA within the SLA.
• Work with Operations teams on product deployment, issue resolution, and support.
• Mentor junior developers and assist in their professional growth. Stay updated with the latest technologies and best practices.

Requirements:

• 5+ years of experience with proficiency in C# language.
• Bachelor's or master's degree in computer science or a related field.
• Good working experience in. NET Framework, . NET Core, and ASP. NETCore | Open-source web framework for. NET and C#.
• Good understanding of OOP and design patterns - SOLID, Integration, REST, Micro-services, and cloud-native designs.
• Understanding of fundamental design principles behind building and scaling distributed applications.
• Knack for writing clean, readable, reusable, and testable C# code.
• Strong knowledge of data structures and collections in C#.
• Good knowledge of front-end development languages, including JavaScript, HTML5 and CSS.
• Experience in designing relational DB schema, PL/SQL queries performance tuning.
• Experience in working in an Agile environment following Scrum/SAFE methodologies.
• Knowledge of CI/CD, DevOps, containers, and automation frameworks.
• Experience in developing and deploying on at least one cloud environment.
• Excellent problem-solving, communication, and collaboration skills.
• Ability to work independently and effectively in a fast-paced environment.

What we offer: 

• A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
• An open work culture - We are committed to diversity, inclusion, and equal opportunity. 
• Flexible working hours and leave policy.

Description:

As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.

Your role/responsibilities:

• Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
• Build effective processes to handle escalations ensuring a high level of customer satisfaction.
• Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
• Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
• Leadership experience in process improvement and programme management experience in startups is a plus
• Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
• Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives. 

Skills/Qualifications (good to have):

• Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
• Proficient in Office Suite and Lead Management Software & project management skills
• Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
• Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
• Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
• Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
• Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
• Knowledge of the iOS, macOS, and App Store ecosystem a plus.

Personality: 

• You are a driven and curious person with the aptitude and agility to learn. 
• You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
• You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
• You don’t settle with what-is, you constantly strive for excellence.
• You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
• You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.

• Design, develop, implement, and maintain java application phases, code, and software.
• Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
• Transform requirements into stipulations and identify production and non-production application issues
• Competence and comfort using multiple frameworks (e.g. Spark, Storm, Hadoop, Angular 2/4/5, Spring Boot)
• Strong attention to detail with the ability to identify errors and make adjustments in a testing environment.

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

A Technical Project Manager is responsible for providing project planning and management for established initiatives on behalf of company with all publisher partners. He/She will  ensure that projects are managed and completed to specification, within an established time frame. He/She will represent company as expert regarding technology concerns raised by partners. Individuals who work well in a collaborative environment and pay meticulous attention to detail tend to excel in the position of Technical Project Manager. Preferably have experience of working with SSP/ DSP.
 

Responsibilities
• Support Manager/Director in owning and developing strong relationships with the partners and key stakeholders at all levels
• Manage partner onboarding and implementation process including product, channel and partner activation, campaign launches, and ad-hoc projects
• Coordinate resource management and allocation and control activities across teams to ensure projects are delivered on-time and on budget
• Serve as the main point of contact for delivery and activation questions from the partner and issue resolution as needed. (i.e. communication and expectation setting, raising tickets)
• Understand and communicate relevant new products, features, and capabilities as they become available and ensure successful deployment and activation with your partners
• Lead Client Training (facilitating training programs, if required along with Directors)

Qualifications

• Bachelor’s degree
• 4+ years of work experience
• Understanding of adtech platforms and ideally have had hands on exposure with a DSP & SSP
• Experience with marketing campaign design, campaign management, and analysis preferred
• Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done
• Collaborative mindset - able to partner with partners externally
• Strong customer facing communication skills, both written and verbal