Backend Developer

We are looking for a Python Backend Developer to design, build, and maintain scalable backend services and APIs. The role involves working with modern Python frameworks, databases (SQL and NoSQL), and building well-tested, production-grade systems.

You will collaborate closely with frontend developers, AI/ML engineers, and system architects to deliver reliable and high-performance backend solutions.

Key Responsibilities

• Design, develop, and maintain backend services using Python
• Build and maintain RESTful APIs using FastAPI
• Design efficient data models and queries using MongoDB and SQL databases (PostgreSQL/MySQL)
• Ensure high performance, security, and scalability of backend systems
• Write unit tests, integration tests, and API tests to ensure code reliability
• Debug, troubleshoot, and resolve production issues
• Follow clean code practices, documentation, and version control workflows
• Participate in code reviews and contribute to technical discussions
• Work closely with cross-functional teams to translate requirements into technical solutions

Required Skills & Qualifications

Technical Skills

• Strong proficiency in Python
• Hands-on experience with FastAPI
• Experience with MongoDB (schema design, indexing, aggregation)
• Solid understanding of SQL databases and relational data modelling
• Experience writing and maintaining automated tests
• Unit testing (e.g., pytest)
• API testing
• Understanding of REST API design principles
• Familiarity with Git and collaborative development workflows

Good to Have

• Experience with async programming in Python (async/await)
• Knowledge of ORMs/ODMs (SQLAlchemy, Tortoise, Motor, etc.)
• Basic understanding of authentication & authorisation (JWT, OAuth)
• Exposure to Docker / containerised environments
• Experience working in Agile/Scrum teams

What We Value

• Strong problem-solving and debugging skills
• Attention to detail and commitment to quality
• Ability to write testable, maintainable, and well-documented code
• Ownership mindset and willingness to learn
• Teamwork

What We Offer

• Opportunity to work on real-world, production systems
• Technically challenging problems and ownership of components
• Collaborative engineering culture

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

 2+ years of .NET Development experience

- Exceptional skills Experience with .NET,  technologies (WPF, Web Forms, .NET Core). Also skilled in MS SQL and PostgreSQL, Bootstrap and DevOps.

- Experience with DevExpress, Elasticsearch.Net, VS Studio is preferred SolarSearch

- Great business process understanding and written and verbal communication skills

- GitHub and Git experience.