Email Marketing Expert

Web & Mobile Applications development

• Responsible for driving development team and coordinate strategies to ensure smooth functioning of delivered software service to internal customers.
• Ability to work with complex business scenarios supporting critical business functions deployed across multiple locations.
• Manage day-to-day activities of application development team following SDLC principles.
• Exposure to Agile or Scrum Development, DevOps preferred
• Exposure to API management and UX design preferred
• Manage and coordinate the teams working on development using PHP/MYSQL, Oracle/APEX, Android Mobile application, etc.
• Help maintain the code quality, its organization, and automations.
• Experience in Project and team management
• Should have worked on large scale applications

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Job Title: Full Stack Developer 

Airveda is a mission-based organization helping people breathe well, and live well. We build Comprehensive air quality monitoring IOT systems for both indoor and outdoor environments to help people manage their air pollution exposure and to create awareness among people. We are also working with schools, offices etc to provide healthier environments for their occupants.

Learn more at: https://www.airveda.com

Location: Gurgaon (Sec-54 )

Job Type: Full-time, Working from Office. 

Job Summary:

We are seeking a highly motivated Full Stack Developer to join our dynamic team. who will play a vital role in developing and maintaining our web applications, ensuring seamless user experiences and high performance. You will contribute towards designing and developing our front-end components on our air quality dashboards, work with large amounts of data and learn to build efficient data systems along with their backend components. Our systems are built on Django and Python. Prior experience here is a prerequisite. 

Key Responsibilities:

• End-to-End Development: Take ownership of the entire development lifecycle, from concept and design to implementation, testing, and deployment of web applications.
• Front-end and Back-end Development: Utilize your expertise in front-end technologies (HTML, CSS, JavaScript) and back-end technologies (Python ) to create seamless and responsive user interfaces. 
• Innovative Problem-Solving: Work closely with cross-functional teams to brainstorm and implement innovative solutions to complex technical challenges.
• User-Centric Focus: Create intuitive and user-friendly interfaces, ensuring exceptional user experiences across various devices and platforms.
• Code Quality: Write clean, maintainable, and efficient code, following best practices and industry standards.
• Collaboration: Collaborate effectively with designers, product managers, and other developers to translate design concepts into functional applications.
• Continuous Learning: Stay updated with emerging technologies and industry trends, integrating new tools and techniques into projects.
• Testing and Debugging: Conduct thorough testing, debugging, and troubleshooting to ensure the functionality and performance of applications.
• Problem-Solving: Demonstrate excellent problem-solving skills and the ability to troubleshoot issues efficiently.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 1 year of professional experience as a Full Stack Developer.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and popular JavaScript frameworks (e.g., React, Angular, Vue.js).
• A strong background in Python back-end technologies is essential.
• Knowledge of database systems, both SQL and NoSQL.
• Familiarity with RESTful API design and integration.
• Strong problem-solving abilities and attention to detail.
• Excellent collaboration and communication skills.
•  Ability to work effectively in a fast-paced and agile development environment.
•  Familiarity with version control systems like Git is a plus.

Airveda is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply.

This position is for our social media wing.

We would expect you to come armed with a sense of humor and an obsession with colors. Know your software, ditch the normal, and create more wacky Wednesdays than we could have ever imagined. You should be someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs. You must be persistent and creative, with experience and demonstrated success in graphics designing.

This position is a full-time job at QBF Noida Sector 1 location.

Work Experience: 2+ years hands-on experience

Roles and Responsibilities

• Be part of the creative process from concept to completion.
• An intimate understanding of design, copy, and web best practices/guidelines, and a strong understanding of the latest creative trends.
• Possession of creative flair, versatility, conceptual/visual ability, and originality.
• Self-starter with a positive and enthusiastic attitude, the ability to work independently as well as in cross-functional groups and professionalism regarding time, costs, and deadlines.
• Stays abreast of the evolving technology and design landscape including the emergence of new standards and devices.
• Excellent communication skills, ability to multi-task in a fast-paced environment.
• Prioritize and manage work while adhering to project timelines in a fast-paced environment.
• Continually push your design experience and knowledge of new design trends and tools to help contribute to improved work processes within the team.
• Creative agency or editorial background a plus.
• Collaborates with the creative team in the production of marketing materials and media.
• Ensures visual communication and brand standards are met.
• Contributes innovative ideas to shape effective ad experiences across digital, mobile, print, and video platforms.
• Meet with internal clients to develop the materials needed.
• Meet deliverables timelines.
• Think creatively and develop new design concepts, graphics, and layouts.
• Prepare rough drafts and present your ideas.
• Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts

Required Experience and Skills

• Bachelor's Degree in Graphics Designing or other relevant courses
• 2+ years of experience in graphics designing
• English: Fluent
• Adobe Photoshop, Adobe Illustrator, Video Editing is a must.

Perks

• 5 days working

How to apply

• Please share your CV along with the work portfolio.
• Applications without a portfolio will be rejected.

We are looking for a bright and exceptional Engineering Lead to join one of our Fortune 500 clients in the Fintech industry for the locations - Bangalore / Gurgaon / Hyderabad based Technology team. The role involves building complex next generation product used by the clients and architecting solutions to support new technical and business initiatives.

Responsibilities:

• Active participation in design, development, delivery, and maintenance of software projects/products.
• Help the team translate the business requirements into R& D tasks.
• Work with product groups to outline project deliverables and help manage the roadmap of the R& D tasks.
• Act as a point of contact for managing and driving production defects & stability improvements to resolution.
• Tailor processes to help manage time-sensitive issues and bring them to appropriate closure.
• Engage and lead a team of highly talented technologists.

Requirements:

• A bachelor's degree in Computer Science with 6-9 years of experience, Fintech domain is a plus.
• Demonstrated contribution to end-to-end delivery of enterprise-grade software.
• Proficiency in Java or equivalent object-oriented languages, coupled with design and SOA.
• Hands-on experience in enterprise application development, coupled with knowledge of frameworks & tools like/equivalent to spring, mybatis, git, gradle
• Experience in at least one shell scripting language, SQL, and data modeling skills.
• Experience in cloud technologies is a plus.
• Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence.
• Attention to detail and quality, and the ability to work well in and across teams.
• Ability to advocate & influence multiple stakeholders.
• Excellent analytical and reasoning skills.
• Ability to learn new domains and deliver output.
• Experience in leading a team of highly skilled engineers.
• Strong communication skills.
• The ideal candidate should have strong problem solving and analytical skills as well as a demonstrated passion for technology.
• Excellent reasoning ability and good interpersonal and communication skills are essential for this role as it involves interaction with business users.

• Understanding ongoing hiring needs of their business and establishing the right sourcing mix in order to generate a strong pool of talent for open roles
• Drafting & publishing attractive job advertisement and managing responses
• Reaching out to target talent via social networks
• Designing & conducting engaging talent outreach campaigns
• Speaking with applicants about requirements to drive applications & engagement
• Doing the first-round screening for applicants & ensure a strong candidate experience
• And team leading spirit.

• 5 to 7 Years of relevant experience into Recruitment.
• Exposure to multi department hiring
• Ability to deliver under pressure

Job Role – SDE2

Duration – 12 months

Location – HYD

Key Skills:

• 3- 5 years
• Understanding databases and building reports
• Ideal candidate should have experience in Cosmos, Kusto and powerbi
• Mandatory experience in some Database query language(such as SQL)