Graphic designer

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

Responsibilities include:

• Coordinate and clarify the requirements and technical issues (including client interaction)
• Support creation of high and low level design
• Development and maintenance of automation code
• Build reusable Business objects as required
• Review the automation implemented code
• Deploy the code to multiple environments phase wise
• Provides regular status updates to clients and management
• Participates in research/design/implementation of appropriate automation tools
• Develop .net libraries using C# /.Net
• Design and develop SQL scripts – Stored procedures, queries, and functions
• Perform unit testing, support systems integration testing and UAT testing
• Raise ticket and co-ordinate with IT team and CS team
• Analyze, estimate and implement special projects
• Effectively manage multiple priorities / assist with various projects as they arise.
• Accurately track, monitor, and report progress and obstacles
• Travel requirements will be modest, working hours must be flexible to deal with international time zone and key process owners located throughout the world.

Education, Experience, & Required Skills:

• Bachelor degree in Computer Science, Computer Engineering or equivalent is required
• 7+ years of overall IT experience
• 2+ years of overall development experience with leading RPA tool.
• Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
• Programming experience in Java, .Net, C, C#, .Net, Python
• Sufficient knowledge of RDBMS like ORACLE / MS SQL Server and SQL tools
• Knowledge in developing & understanding excel macros codes.
• Knowledge in Power BI, Excel Macro, web forms, mobile applications are preferable.
• Knowledge of service oriented architecture is preferable.
• Knowledge in Finance & Accounting domain is preferable.
• Strong written and verbal communication skills
• Excellent organization and communication skills.
• Effectively interact with various levels of management.
• Ability to multitask.

Hello,

I am Prashant, Business Head at Jal Electricals

We “Jal Electricals” are famous and leading Supplier, Importer and Distributor with Digital Door Lock product lines, I need a professional Digital Marketing Agent to optimize and run extensive FB ads who know how to create profitable campaigns.

We “Jal Electricals” Established in 2002, we are the Sole Proprietorship with links with well known and certified suppliers in the market. Located in Ahmedabad (Gujarat, India). Currently we want to expand the market to Asia and Europe regions

My products need a marketing campaign to increase sales.Therefore I want to hire a Facebook advertising company with high expertise and experience in this field.

I would like to hire a Digital Marketer with experience in advertising to run Facebook ad campaigns for our business.

If you are interested, we will discuss it.

Best regards,

• • Key Result Areas
  
  
  1. Develop and lead desktop and mobile web Back end development. 
  2. Work on Node JS platform.
  3. Strong focus on UI Performance: optimize page load, rendering, caching, leveraging CDNs.
•  
  1. Technology Skills:
  
  
  • Advanced Javascript, CSS, HTML 5, D/XHTML, XML, JSON, DOM Concepts
  • Must have worked on a SPA frameworks:Nodejs, AngularJS or InfernoJS
  • Familiarity with common Javascript Libraries such as jQuery.
  • Fluent in responsive design and mobile / tablet UI / UX
  • Knowledge about UI testing automation
  • Web mobile (touch devices: mobiles and tablets) experience is expected
  • UI or API Performance: should have hands-on experience of optimizing page load, rendering,caching.
  • Good understanding of AJAX and its UI implications
  • Sense for appeal & aesthetics from a usability perspective