Education councellor

Role & Responsibilities

• Design, develop, and test new features in the application.
• Regular communication and collaboration with team members throughoutthe development process.
• Implement,test, and fix bugs in application features.
• Participate in fully agile Scrum deliveries as an active team member.
• Design, build, and maintain efficient and reliable C# and Angular code.

Ideal Candidate

• Strong full stack software engineer profile
• Mandatory (Experience): Must have 3+ years of experience as a Fullstack developer
• Mandatory (Backend): Must have strong backend developement experience in C#, .NET and building RESTful APIs
• Mandatory (Frontend): Must have hands-on frontend development experience in Angular 14+ and TypeScript/JavaScript
• Mandatory (Core Skill): Must have working experience in Elasticsearch/OpenSearch (Non-negotiable)
• Mandatory (DB): Exposure to SQL (Relational DBs)
• Mandatory (Caching): Must have experience in caching mechanisms (in-memory/shared cache) and database scaling techniques like sharding & replication
• Mandatory (Authentication): Familiarity with IdentityServer4 and Git
• Mandatory (Engineering Practices): Must have experience writing unit tests and working in Agile/Scrum environments
• Mandatory (Architecture Exposure): Candidates should have experience working on microservices architectures, event-driven systems, or distributed systems
• Mandatory (Company): Product companies
• Mandatory (Note 2): Please make sure candidate has detailed experience about above skills set in resume
• Preferred (Skill): Familiarity with deployment processes and packaging libraries for NPM

Job Description

Who we are looking for:

A Senior consultant with proven technical and consultative experience, fluent Japanese language proficiency, and expected to be strong in both technical and interpersonal skills. A Senior Consultant must be a proven self-starter with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues. You will actively contribute to improving operational efficiency on projects and internal initiatives. Deliver timely engagements and work closely with Practice Directors to drive training and education, career development, performance development, and collaboration across the team. In line with Optiv’s commitment to quality, you will confirm that work is of the highest quality as per Optiv’s quality standards, by reviewing the work provided by other members.

How you’ll make an impact:

• Comfortably deliver solo-based work or act as "point" for complex projects

• Acts as technical escalation point to assist other consultants

• Lead in creation, development and delivery of custom security solutions

• Lead security and compliance program-related development and implementation efforts

• Design, implement and educate on specific security processes

• Effectively provide knowledge transfer and post-engagement support activities as necessary

• Excellent team communicator

• Mentor less experienced consultants

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations such as ISACA, ISC2 etc.

• Consistently complete administrative project tasks like time and expense entry, status reporting, and project completion reporting

• Support and occasionally lead practice related development efforts including training and awareness, performance development and cyber strategy accelerators

• Act as contributor in Optiv communities for solutions of focus.

Qualifications

• Bachelor's degree and related work experience

• Proven security architecture experience

• Strong knowledge of multiple security concepts and methods such as vulnerability assessments, data classification, privacy assessments, incident response, security policy creation, enterprise security strategies, architectures and governance

• Strong understanding of networking (TCP/IP, OSI model), operating system fundamentals (Windows, UNIX, mainframe), security technologies (firewalls, IDS/IPS, etc.) and application programming/scripting languages (C, Java, Perl, Shell)

• Strong understanding of regulatory requirements and compliance issues affecting clients related to privacy and data protection, such as PCI DSS, GLBA, Basel II, EU Data Protection Directive, International Cross Border, and U.S. State Data Privacy Laws

• Expert knowledge of using Microsoft Office

• Ability to build relationships with and influence other functional areas

• Well-developed negotiation skills

• Ability to build consensus

• Solid business acumen and basic project management expertise.

• Ability to manage multiple tasks in parallel

• Willingness to travel to meet client needs.

Good-to-Have Criteria

• Professional certifications such as CISSP, CISM, CISA, CEH, or equivalent
• Exposure to cloud security platforms (AWS, Azure, GCP)
• Experience in data privacy & cross-border compliance projects
• Advanced skills in automation, scripting, or security orchestration
• Previous consulting experience with global clients
• Participation in professional associations (ISACA, ISC2, etc.)
• 
  

Mandatory Criteria:

• Need candidate having Fluent Japanese language proficiency.
• Need candidate from Cybersecurity companies Only.
• Certifications required by the candidate - (Either from given two) - ISO 27001 or CISSP
• Candidate should have experience in Security architecture & Consulting
• Candidate should have Strong expertise in networking, operating systems (Windows/UNIX/mainframe), firewalls, IDS/IPS
• Candidate should have Knowledge of scripting/programming languages (C, Java, Perl, Shell)
• Candidate should have Hands-on experience in vulnerability assessments, incident response, policy creation, governance
• Candidate should have Strong understanding of regulatory frameworks (PCI DSS, GLBA, Basel II, EU Data Protection, US State Privacy Laws)
• Candidate should have Excellent client-facing and stakeholder management skills
• Candidate should have Ability to mentor, lead projects, and work in diverse teams
• Candidate should be Willing to travel as per business/project requirements

Key Responsibilities:

-Provide technical support and troubleshooting assistance to end-users for hardware, software, and networking issues.

-Must have the knowledge of SharePoint.

-Manage and maintain Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.

-Administer and monitor Microsoft Azure services, ensuring smooth operation and security compliance.

-Perform machine repairs and maintenance tasks, including diagnosing hardware issues and replacing faulty components.

-Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services.

Requirements:

*Bachelor's degree in Computer Science, Information Technology, or related field.

*Minimum 2 years of experience in IT support roles, with proficiency in Microsoft 365 and Microsoft Azure.

*Strong knowledge and experience in machine repairing and troubleshooting hardware issues.

*Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and third-party vendors.

*Ability to work independently and prioritize tasks in a fast-paced environment.

Certification in Microsoft 365 or Microsoft Azure is preferred but not mandatory.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Must have Skills: Node JS, Microservices architecture (MSA) (Capable),Javascript/Typescript, AWS S3/ LAMBDA/ EC2/DYNAMODB
• Cloud developer with a minimum of 6 years of experience Technical skills in most of the following areas
• Expert in developing REST Services and APIS using JavaScript, TypeScript NodeJS is a must 
• Implementing Serverless Software development using Amazon Lambda written in NodeJS is desirable.
• Services including AWS IoT, S3, RDS, IAM, Cognito, SNS, VPC, EBS, AWS Route 53, and Cloud Watch is a must
• Proficient in database concepts including schema design, querying, performance tuning, and debugging (Both SQL and No-SQL databases)
• Strong experience in designing and developing enterprise cloud-based IoT solutions using AWS
• Develop Web, APIs, IoT & Cloud based solutions is a must
• Ability to write automated unit test cases using mocking frameworks (Jasmine, Mocha, chai, Jest, etc.)
• Experience in modern data architectures (e.g. Micro Service, event-driven architectures, stream processing, and integrating real-time analytics into customer applications is desirable
• Have a good eye for NFRs (Scalability, extensibility, reliability, etc.) while evaluating design. should be able to Converts Solution Requirements into logical systems & subsystems
• Innovates and creates new ideas and have the ability to develop quick proof of concepts and validate with the customer.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

• Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion
• Collaborate with account executives to obtain knowledge of the clients’ requirements
• Direct and motivate teams of art directors, illustrators, copywriters etc. to help them use their talents effectively
• Lead brainstorming/creative sessions to generate ideas
• Write and design unique and well-crafted copy that meet clients’ needs as well as our own
• Revise content and presentations, approve/reject ideas, provide feedback to the team
• Train and guide subordinates into accomplished professionals
• Monitor results of team efforts and propose actions for the future

Responsibilities:

• Design and build advanced hybrid mobile applications using React Native
• Lead the application development effort by being the SPOC
• Build hybrid apps using React Native for Android/iOS
• Publish apps to the corresponding App store/Play store
• Implement new technologies to maximize application performance and optimize load time
• Collaborate with the back-end developer to build the RESTful APIs
• Research on emerging technologies and trends
• Participate in the planning and design of future software and technical architectures

Qualifications

• 2 years of hands-on experience in the full life cycle of Hybrid mobile application development including publishing one or more apps to the play store & app store
• Must have developed a Hybrid Mobile application using React. Hands-on Working experience with React Native is a must.
• Experience developing backend services preferably with NodeJS.
• Experience in developing apps on native Android/iOS platforms is a plus
• Experience in designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA)
• Strong skills in RESTful web services
• Experience with Agile methodologies would be helpful

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

What you’ll do - 

1. Design and implementation of the overall web architecture.
2. Design and deployment of database.
3. Ensuring the entire stack is designed and built for speed and scalability.
4. Design and construction of our REST API
5. Integrating our front-end UI with the constructed API
6. Design and implementation of continuous integration and deployment.
7. Work remotely with our global clients and teams across the US

What you should have - 

1. Should have 5+ years of experience expertise in developing applications using any of the frameworks and programming languages
2. 5-8 years’ experience Fluent in CSS (Foundation or Bootstrap), JavaScript and HTML, with an understanding of CSS, React.JS
3. Experience working with server technologies Node.js
4. Experience in API design and development.
5. Understanding of SQL / NoSQL databases MongoDB.
6. Strong knowledge of data structures, system design, and algorithms.
7. Great organizational and time-management skills.
8. Great interpersonal and communication skills.