Test Automation Engineer

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Assignment
• Round 3 - Assignment discussion with the CSMs
• Round 4- Hiring Manager
• Round 5 - HR Discussion 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

• Overall Synopsis (Skills to focus) 
• Brush up your skills in Photoshop & Illustrator
• Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
• Photoshop tools – change the color of the background, remove a selection, pen tool etc. 
• Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
• Try making some logo designs, and work on the curves & texture.

This is FULL TIME WFH NIGHT SHIFT role.

The role is fully Remote but the client is conducting Drive at a given date and place.

19th, 20th April: Kolkata

Job Title: Backend Developer

Experience: 2–7 Years

Location: On-site – Bangalore

Employment Type: Full-Time

Company: Pepsales AI (Multiplicity Technologies Inc.)

About Pepsales

Pepsales AI is a real-time sales enablement and conversation intelligence platform built for B2B SaaS sales teams. It empowers sellers across every stage of the sales cycle—before, during, and after discovery calls—by providing actionable insights that move deals forward. 

• For Account Executives: Pepsales AI transforms the discovery process, ensuring objective deal qualification and frictionless handoffs to solution engineers—enabling AEs to focus on winning, not chasing.
• For Solution Engineers and Consultants: It elevates demo experiences by delivering real-time buyer context and actionable insights, ensuring every interaction is highly personalized and impactful.
• For Sales Leaders: It provides enterprise-grade intelligence across forecasting, pipeline health, team performance, coaching, and the authentic voice of the customer—empowering data-driven decision-making at scale.

With Pepsales AI, sales teams run sharper meetings, accelerate deal cycles, and close with confidence.

Role Overview

We’re seeking a passionate Backend Developer to join our fast-paced team in Bangalore and help build and scale the core systems powering Pepsales. In this full-time, on-site role, you’ll work on high-impact features that directly influence product innovation, customer success, and business growth. 

You’ll collaborate closely with the founding team and leadership, gaining end-to-end ownership and the chance to bring bold, innovative ideas to life in a rapidly scaling startup environment

Key Responsibilities

• Design, develop, and maintain scalable backend systems and microservices.
• Write clean, efficient, and well-documented code in Python.
• Build and optimize RESTful APIs and WebSocket services for high performance.
• Manage and optimize MongoDB databases for speed and scalability.
• Deploy and maintain containerized applications using Docker.
• Work extensively with AWS services (EC2, ALB, S3, Route 53) for robust cloud infrastructure.
• Implement and maintain CI/CD pipelines for smooth and automated deployments.
• Collaborate closely with frontend engineers, product managers, and leadership on architecture and feature planning.
• Participate in sprint planning, technical discussions, and code reviews.
• Take full ownership of features, embracing uncertainty with a problem-solving mindset.

Required Skills & Qualifications

• 2–7 years of backend development experience with a proven track record of building scalable systems.
• Strong proficiency in Python and its ecosystem.
• Hands-on experience with MongoDB, Docker, and Microservice Architecture.
• Practical experience with AWS services (EC2, ALB, S3, Route 53).
• Familiarity with CI/CD tools and deployment best practices.
• Strong understanding of REST API design principles and WebSocket communication.
• Excellent knowledge of data structures, algorithms, and performance optimization.
• Strong communication skills and ability to work in a collaborative, fast-paced environment.

What We Value

• Excitement to work on cutting-edge technology and platforms , helping redefine how businesses engage and convert customers.
• Thrives in a dynamic startup environment that values diversity, rapid innovation, and a growth mindset—adapting to change, challenging the status quo, and making a real impact.
• Passion for ownership beyond coding, contributing to product strategy and innovation.

Why Join Pepsales?

• Direct access to founders and a voice in high-impact decisions.
• Opportunity to shape a next-gen AI SaaS product transforming sales worldwide.
• Exposure to cutting-edge technologies in a rapidly growing startup.
• Ownership-driven culture with fast career growth and learning opportunities.
• A collaborative, innovation-driven environment that values creativity and problem-solving.

Job Responsibilities:

• Server Monitoring: Monitor server performance and respond to alerts promptly. Troubleshoot and resolve system and network issues.
• Server Disk Cleanup: Regularly analyze and clean up server storage to optimize performance and resource allocation.
• Deployment of New Linux Instances: Create and configure new Linux server instances based on project requirements. Ensure proper security measures and updates during deployment.
• DNS Management: Manage DNS records, domains, and configurations for internal and external services.
• Backing up/Archiving Logs: Implement backup and archiving strategies for server logs to maintain data integrity and facilitate auditing.
• MySQL Backups: Create and manage automated backups of MySQL databases to ensure data integrity. Develop disaster recovery plans.
• System Administration Strategies: Develop and implement system administration strategies to enhance server performance, security, and scalability. Stay updated with industry best practices and emerging technologies

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience as a Linux Administrator or similar role (5+ years).
• Proficiency in Linux server administration (CentOS, Ubuntu, etc.).
• Strong knowledge of: Server monitoring tools (e.g., Nagios, Zabbix). Configuration management tools (e.g., Ansible, Puppet). Virtualization and containerization (e.g., Docker, Kubernetes). DNS management (e.g., BIND, AWS Route 53). Backup solutions (e.g., Bacula, AWS Backup). Log management and analysis (e.g., ELK Stack, Graylog). Database administration (e.g., MySQL, MariaDB). Security best practices and firewall configuration. Scripting languages (e.g., Bash, Python). Version control systems (e.g., Git). Cloud platforms (e.g., AWS, Azure, Google Cloud). Monitoring and alerting tools (e.g., Grafana, Prometheus). Networking concepts (TCP/IP, routing). System administration strategies and documentation. Excellent problem-solving skills and the ability to work independently.

• Strong communication and teamwork skills.

Desired Candidate Profile

• Graduation/ Post graduation in any discipline from a reputed institution
• 3+ years’ experience in the digital advertising domain, with CPS experience
• Record of working with cross functional teams and external partners
• Ability to multitask in a high pressure environment
• Basic finance understanding to manage the overall revenue and cost reconciliation
• A mindset of troubleshooting/ problem solving as required
• Maniacal attention to detail and very strict adherence to timelines

• Does analytics to extract insights from raw historical data of the organization. 
• Generates usable training dataset for any/all MV projects with the help of Annotators, if needed.
• Analyses user trends, and identifies their biggest bottlenecks in Hammoq Workflow.
• Tests the short/long term impact of productized MV models on those trends.
• Skills - Numpy, Pandas, SPARK, APACHE SPARK, PYSPARK, ETL mandatory.