Cloud Engineering / Ops Lead – AWS Application Support at IT Services & Staffing Solutions Industry · Hyderabad · 12 - 14 years · ₹29L - ₹38L / yr · Posted 21 Jan 2026

Cloud Engineering / Ops Lead – AWS Application Support
at IT Services & Staffing Solutions Industry
REVIEW CRITERIA:
MANDATORY:
- Strong Hands-On AWS Cloud Engineering / DevOps Profile
- Mandatory (Experience 1): Must have 12+ years of experience in AWS Cloud Engineering / Cloud Operations / Application Support
- Mandatory (Experience 2): Must have strong hands-on experience supporting AWS production environments (EC2, VPC, IAM, S3, ALB, CloudWatch)
- Mandatory (Infrastructure as a code): Must have hands-on Infrastructure as Code experience using Terraform in production environments
- Mandatory (AWS Networking): Strong understanding of AWS networking and connectivity (VPC design, routing, NAT, load balancers, hybrid connectivity basics)
- Mandatory (Cost Optimization): Exposure to cost optimization and usage tracking in AWS environments
- Mandatory (Core Skills): Experience handling monitoring, alerts, incident management, and root cause analysis
- Mandatory (Soft Skills): Strong communication skills and stakeholder coordination skills
ROLE & RESPONSIBILITIES:
We are looking for a hands-on AWS Cloud Engineer to support day-to-day cloud operations, automation, and reliability of AWS environments. This role works closely with the Cloud Operations Lead, DevOps, Security, and Application teams to ensure stable, secure, and cost-effective cloud platforms.
KEY RESPONSIBILITIES:
- Operate and support AWS production environments across multiple accounts
- Manage infrastructure using Terraform and support CI/CD pipelines
- Support Amazon EKS clusters, upgrades, scaling, and troubleshooting
- Build and manage Docker images and push to Amazon ECR
- Monitor systems using CloudWatch and third-party tools; respond to incidents
- Support AWS networking (VPCs, NAT, Transit Gateway, VPN/DX)
- Assist with cost optimization, tagging, and governance standards
- Automate operational tasks using Python, Lambda, and Systems Manager
IDEAL CANDIDATE:
- Strong hands-on AWS experience (EC2, VPC, IAM, S3, ALB, CloudWatch)
- Experience with Terraform and Git-based workflows
- Hands-on experience with Kubernetes / EKS
- Experience with CI/CD tools (GitHub Actions, Jenkins, etc.)
- Scripting experience in Python or Bash
- Understanding of monitoring, incident management, and cloud security basics
NICE TO HAVE:
- AWS Associate-level certifications
- Experience with Karpenter, Prometheus, New Relic
- Exposure to FinOps and cost optimization practices

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We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.
Key Responsibilities
- Review, validate, and optimize existing Terraform code and AWS infrastructure.
- Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
- Design, build, and support secure, scalable, and highly available AWS environments.
- Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
- Lead infrastructure testing, performance tuning, and production readiness activities.
- Drive deployment and operationalization of the platform in the Production environment.
- Implement cloud governance, security, monitoring, and FinOps best practices.
- Troubleshoot and resolve complex cloud infrastructure issues.
Required Skills & Experience
- 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
- Proven experience designing, deploying, and managing AWS production environments.
- Strong hands-on experience with Terraform and Infrastructure-as-Code.
- Experience with CI/CD pipeline automation and DevOps practices.
- Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
- Experience in performance optimization, reliability, and cloud cost management (FinOps).
- Strong scripting and automation skills.
- Experience integrating enterprise applications through APIs and secure connectivity patterns.
We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.
Key Responsibilities
- Review, validate, and optimize existing Terraform code and AWS infrastructure.
- Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
- Design, build, and support secure, scalable, and highly available AWS environments.
- Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
- Lead infrastructure testing, performance tuning, and production readiness activities.
- Drive deployment and operationalization of the platform in the Production environment.
- Implement cloud governance, security, monitoring, and FinOps best practices.
- Troubleshoot and resolve complex cloud infrastructure issues.
Required Skills & Experience
- 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
- Proven experience designing, deploying, and managing AWS production environments.
- Strong hands-on experience with Terraform and Infrastructure-as-Code.
- Experience with CI/CD pipeline automation and DevOps practices.
- Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
- Experience in performance optimization, reliability, and cloud cost management (FinOps).
- Strong scripting and automation skills.
- Experience integrating enterprise applications through APIs and secure connectivity patterns.
Preferred Skills
- Experience supporting AI/GenAI, chatbot, or multi-agent platforms.
- AWS Certifications (Associate/Professional).
- Banking or Financial Services domain experience.
Cloud Engineers – 2nd Shift – 4+ Years Experience
Required Qualifications:
- Strong experience in AWS infrastructure components and operational management (e.g., EC2, S3, VPC, IAM).
- Proficiency in IaC tools such as Terraform and/or CloudFormation.
- Solid scripting skills in Python, Bash, or equivalent for automation tasks.
- Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, ELK).
- Familiarity with network fundamentals: DNS, firewall rules, virtual networks.
- Strong troubleshooting mindset and experience resolving production-level issues.
- Excellent documentation and communication skills to maintain system knowledge and collaborate with teams.
Preferred Qualifications:
- AWS certifications (e.g., SysOps Administrator).
- Experience with containerization (Docker, Kubernetes/EKS/ECS).
- Exposure to CI/CD tooling like Terraform, DevOps, GitHub Actions, or any other DevOps tools.
- CI/CD pipeline, infra pipelines.
- AWS services like compute, network, storage, security.
- Migration experience like Discovery/Assessments, TA, Infra Design.
Job Title : SDE 3 – Infrastructure Platform Engineer
Experience : 5.5 to 8.5 Years
Number of Positions : 2
Employment Type : C2H (Contract to Hire)
Work Mode : Remote during contractual period → 5 Days WFO after conversion
Contract Duration : 3 Months
Post-Conversion Location : Pune
Notice Period : Immediate Joiners / Serving Notice Period / Up to 15 Days preferred
(Candidates officially serving a 30-day notice period may also be considered if they are on the bench and have a negotiable joining date)
Role Overview :
We are looking for an experienced SDE 3 – Infrastructure Platform Engineer to design, build, and operate scalable, secure, and highly reliable cloud infrastructure and internal platform capabilities.
The ideal candidate will have strong hands-on experience in Cloud Infrastructure, Infrastructure as Code (IaC), CI/CD, Docker, Kubernetes, automation, observability, networking, and distributed systems.
Mandatory Skills : AWS / Azure / GCP, Terraform / CloudFormation, Kubernetes, Docker, CI/CD, Platform / Infrastructure Engineering, Python / Go / Java / Ruby, Networking, Cloud Security, Distributed Systems, Scalability & Reliability, Strong Coding & Automation.
Key Responsibilities :
- Design and maintain scalable, highly available infrastructure on AWS / GCP / Azure.
- Build and manage Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools.
- Develop automation for infrastructure provisioning, deployments, monitoring, and operations.
- Manage and optimize Docker and Kubernetes workloads.
- Build internal platform tools to improve developer productivity and engineering efficiency.
- Implement monitoring, logging, alerting, and observability solutions.
- Participate in incident response, RCA, postmortems, and reliability improvements.
- Design and improve CI/CD pipelines and deployment automation.
- Contribute to system design, architecture discussions, scalability, security, and cost optimization.
- Collaborate with application, data, and product engineering teams.
Required Skills :
- 5.5 to 8.5 years of experience in Infrastructure / Platform Engineering or similar roles.
- Strong hands-on experience with AWS, GCP, or Azure.
- Strong expertise in Terraform / CloudFormation.
- Experience with CI/CD, Docker, and Kubernetes.
- Strong programming skills in at least one of:
- Python, Go, Java, or Ruby.
- Good understanding of networking, cloud security, distributed systems, scalability, and reliability.
- Experience working with production infrastructure and highly available systems.
- Strong troubleshooting and problem-solving skills.
Nice to Have :
- Experience with SRE practices and production on-call ownership.
- Experience in fintech, payments, banking, or transaction-heavy systems.
- Knowledge of cloud security, compliance, or FinOps/cost optimization.
- Experience building internal developer platforms or productivity tools.
- Previous product company experience.
Interview Process :
Round 1 : Take-Home Coding Assignment – Submit within 48 hours
Round 2 : Coding Assignment Discussion – 1 Hour
Round 3 : Technical Managerial Round – 30 Minutes
Note : The take-home coding assignment is mandatory. Candidates should be comfortable completing and submitting the assignment within 48 hours before proceeding.
Ideal Candidate :
Strong Platform / Infrastructure Engineer with hands-on experience in :
Cloud + Terraform / CloudFormation + Kubernetes + CI/CD + Programming + SRE / Production Operations
Pure DevOps profiles without strong coding and platform engineering experience are not preferred.

This is a senior role in our Application & Database Modernization pillar, on a specific mission: leading a large-scale VMware-to-AWS migration and landing it in production. VMware estates are exactly where modernization programs go to stall — sprawling dependency graphs, undocumented workloads, and a hypervisor bill that grows while the migration deck gathers dust. Our customers need that estate moved, cut over, and retired, on a date in the contract.
You'll lead the design and implementation of the target infrastructure: Landing Zones built to AWS best practices, EKS-based container platforms, Infrastructure as Code across the stack with Terraform and CloudFormation, and HA, DR, security, and backup strategies that hold up in production. Aedeon absorbs the discovery, dependency-mapping, and validation grind that would otherwise consume the project's first two quarters. You own the judgment calls, architecture tradeoffs, cutover sequencing, risk decisions and you carry them through to production. You'll also mentor engineers and shape long-term infrastructure strategy with customer stakeholders. If you want your migration experience to end in retired VMware clusters rather than revised project plans, this is the role.
What you will do?
- Lead the design and implementation of infrastructure for a large-scale VMware-to-AWS migration — from discovery through production cutover.
- Architect and build secure, scalable, and highly available AWS environments, including Landing Zones that follow AWS best practices.
- Design and implement containerized application platforms on Amazon EKS; exposure to ECS is a plus.
- Implement Infrastructure as Code using Terraform and AWS CloudFormation.
- Define and enforce best practices across security, backups, high availability (HA), disaster recovery (DR), monitoring, and operations.
- Enable configuration management using tools such as Ansible, Chef, or similar.
- Build CI/CD pipelines and manage the complete build and release lifecycle for customer applications.
- Drive automation across provisioning, deployment, and operational workflows.
- Retire legacy infrastructure and land cloud-native architectures in its place.
- Improve and maintain DevOps platforms: Jenkins, Git repositories, monitoring, and observability stacks.
- Provide L3-level support for complex infrastructure and platform issues.
- Work with stakeholders on technical strategy and long-term architecture.
- Mentor engineers, contribute to talent evaluation, and support team development.
What are we looking for?
- 6+ years of hands-on DevOps experience, with strong expertise in designing and managing cloud infrastructure.
- Strong experience in VMware-to-AWS migration projects or large-scale infrastructure migrations.
- 4+ years of Terraform and CloudFormation for Infrastructure as Code (IaC).
- 4+ years in configuration management, systems engineering, and managing production-grade infrastructure.
- Solid Linux and/or Windows administration background.
- Deep understanding of AWS services, including VPC, EC2, IAM, EKS, ECS, RDS, S3, Backup, CloudWatch, etc.
- Experience with Kubernetes (EKS), ECS, and Docker in production environments.
- Hands-on experience designing HA, DR, security, and backup strategies.
- Experience with Landing Zone setup, multi-account strategy, and AWS governance frameworks.
- Proficiency in Git with a strong understanding of branching and merging strategies.
- Experience with CI/CD pipelines, automation, and operational tooling.
- A problem-solving mindset that's proactive and oriented toward reliability, performance, and scalability.
You will be preferred if
- Experience across multiple cloud platforms (AWS, Azure, GCP).
- AWS certifications such as Solutions Architect Associate/Professional or DevOps Engineer Professional.
- Exposure to data platforms such as Amazon EMR, Redshift, Lake Formation, and SageMaker.
- Experience designing cloud architectures at an L3/Architect level.
Cloud Infrastructure Engineer – BANG | 10+ Years
Location: Bangalore
Experience: 10+ Years
Job Description:
- Design, implement, and manage cloud infrastructure across AWS/Azure/GCP environments.
- Strong experience in cloud architecture, compute, storage, networking, and security.
- Manage VMs, VPC/VNet, load balancers, DNS, DHCP, firewalls, and IAM.
- Hands-on experience with Windows/Linux servers, VMware, virtualization, and infrastructure operations.
- Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools.
- Monitor infrastructure performance, availability, and capacity using tools such as Grafana, Prometheus, or CloudWatch/Azure Monitor.
- Handle incident management, troubleshooting, disaster recovery, backup, and high-availability requirements.
- Work with cross-functional teams to support cloud migration, infrastructure upgrades, and production environments.
- Ensure infrastructure follows security, compliance, and operational best practices.
Must-Have Skills:
Cloud Infrastructure | AWS/Azure/GCP | Networking | Linux/Windows | VMware | Terraform | Ansible | DNS/DHCP | IAM | Monitoring | Backup & DR
About the company:
We empower US healthcare payers with a truly next-generation, cloud-native, holistic, and customizable platform designed to prevent and adapt to the ever-evolving inaccuracies in healthcare claims and payments. By reducing complexity and administrative costs, we offer a unified, healthcare-dedicated platform backed by top VCs like BeeNext, 3One4 Capital, and Saison Capital.
Position Overview:
We are looking for an experienced DevOps Engineer to join our team in Bengaluru. In this role, you will be responsible for building, optimizing, and maintaining scalable, secure, and highly available multi-cloud infrastructure that supports our engineering teams. The ideal candidate brings strong hands-on experience with Kubernetes, Infrastructure as Code (Terraform), and robust monitoring/observability stacks to enable seamless, reliable, and automated deployments.
Key Responsibilities:
- Container Orchestration: Deploy, scale, and manage containerized workloads on Kubernetes (EKS, AKS, and GKE).
- Infrastructure as Code (IaC): Build and maintain modular, reusable, and version-controlled infrastructure using Terraform across AWS, Azure, and GCP.
- Monitoring & Observability: Set up, manage, and optimize monitoring, logging, and alerting stacks (e.g., Prometheus, Grafana, ELK/EFK, Loki, Datadog).
- CI/CD Pipeline Management: Own, improve, and automate CI/CD pipelines to enable fast, reliable, and frictionless software releases.
- System Reliability & SRE Practices: Implement best practices for system reliability, including defining SLIs/SLOs, managing incident response, and participating in on-call support.
- Troubleshooting & Support: Diagnose and resolve complex production issues across infrastructure, networking, and application layers.
- Security & Compliance: Implement infrastructure security best practices, including IAM policies, secrets management, and network security.
- Automation: Eliminate repetitive operational tasks by writing clean, efficient scripts in Python, Bash, or Go.
- Operations & Planning: Participate in capacity planning, cost optimization, disaster recovery, and infrastructure scaling initiatives while maintaining clear documentation and runbooks.
Requirements :
- Solid working experience with cloud providers, specifically AWS, Azure, or GCP.
- Strong understanding of containerization (Docker) and container orchestration concepts.
- Familiarity with Linux system administration and networking fundamentals.
- Experience with version control systems (Git) and GitOps workflows (ArgoCD/Flux is a plus).
- Strong problem-solving skills and the ability to thrive in a fast-paced, collaborative environment.
Qualifications :
Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience)
Key Skills:
- The ideal candidate must possess deep expertise in container orchestration, specifically hands-on experience managing Kubernetes ecosystems—including Helm charts, cluster networking, and RBAC policies—alongside a foundational mastery of Docker containerization.
- Proficiency in managing cloud architecture as software is essential, with a heavy emphasis on Terraform execution, including advanced module creation, state management, and multi-environment workspaces.
- A strong capability to implement full-stack visibility is required, utilizing tools like Prometheus, the Grafana LGMT stack, ELK/EFK, or Loki to build highly optimized monitoring, alerting, and logging systems.
- Candidates should have a proven track record of constructing and scaling automated deployment pipelines using industry-standard platforms such as Jenkins, GitLab CI, GitHub Actions, or Azure DevOps to minimize release friction. .
- Strong core programming fundamentals are required to automate repetitive infrastructure tasks, with practical proficiency in Python, Bash, or Go.
- Familiarity with cutting-edge cloud-native technologies is highly desirable, including enterprise service meshes (Istio, Linkerd), comprehensive cloud security frameworks (HashiCorp Vault, OPA, Trivy), and a data-driven approach to cloud cost management and FinOps practices.
Work Location: Jayanagar - Bangalore.
Work Mode: Work from Office, hybrid- 3 days WFO
Note: We are looking for immediate joiners & Bangalore Candidates only
Benefits:
- Best-in-class compensation
- Health insurance for Family
- Personal Accident Insurance
- Friendly and Flexible Leave Policy
- Certification and Course Reimbursement
- Medical Coding CEUs and Membership Renewals
- Health checkup
- And many more!
Job Title : Senior AWS DevSecOps & AI Platform Engineer
Experience Required : 5+ Years in AWS / Cloud Engineering
Terraform Experience : 4+ Years
Location : Gurugram
Work Mode : Onsite
Employment Type : Full-time
About the Role :
We are looking for an experienced Senior AWS DevSecOps & AI Platform Engineer with strong expertise in AWS cloud infrastructure, Kubernetes, Infrastructure as Code (IaC), CI/CD automation, cloud security, and database administration.
The ideal candidate will be responsible for designing and maintaining secure, scalable, reliable, and cost-efficient cloud environments while supporting microservices-based applications and implementing DevSecOps best practices. The role also involves building and deploying AI agents using Amazon Bedrock and Bedrock AgentCore, along with managing enterprise development and collaboration tools.
Mandatory Skills :
AWS (EC2, EKS, ECS, Lambda, S3, CloudWatch), Kubernetes, Terraform, Jenkins, Bitbucket Pipelines, CI/CD, DevSecOps, AWS Security Services (IAM, WAF, GuardDuty, Security Hub, KMS, Secrets Manager), Microservices, Helm, PostgreSQL, Oracle SQL, RDS, Jira, Confluence, Amazon Bedrock, Bedrock AgentCore, AWS Networking, and Cloud Cost Optimization.
Key Responsibilities :
- AWS Cloud Infrastructure : Design, implement, and maintain AWS infrastructure with a focus on scalability, availability, security, reliability, and cost optimization.
- Microservices & Containerization : Manage and support distributed microservices architectures, including deployment, monitoring, troubleshooting, performance optimization, service meshes, and API gateways.
- Kubernetes Administration : Administer and optimize Kubernetes clusters, including Amazon EKS and self-managed environments, covering upgrades, networking, workload management, scaling, and resource optimization.
- Cloud Security & Compliance : Implement and manage AWS security services, including IAM, GuardDuty, Security Hub, WAF, KMS, Secrets Manager, AWS Config, and CloudTrail.
- DevSecOps Implementation : Integrate security testing, vulnerability scanning, container security, and compliance-as-code tools into CI/CD pipelines.
- CI/CD & Source Control : Manage Bitbucket repositories, branching strategies, permissions, and Bitbucket Pipelines. Build and optimize Jenkins pipelines using declarative and scripted approaches.
- Infrastructure as Code : Develop and maintain Terraform modules, manage remote state and workspaces, detect infrastructure drift, and implement reusable infrastructure provisioning practices.
- Database Administration : Provision, manage, secure, and optimize AWS RDS databases, particularly PostgreSQL and Oracle, including backups, replication, patching, performance tuning, and migrations.
- Jira & Confluence Administration : Manage projects, workflows, automation rules, permissions, user access, spaces, schemes, and plugins.
- Monitoring & Reliability : Define and monitor SLIs, SLOs, and SLAs; implement observability best practices; and participate in incident management, root cause analysis, and post-incident reviews.
- AI Agent Development : Design, build, and deploy AI agents using Amazon Bedrock and Bedrock AgentCore, including agent runtime, memory, tools, gateway integration, identity and access management, guardrails, and lifecycle management across environments.
- Cloud Connectivity : Support hybrid cloud connectivity using AWS Direct Connect, VPN, and Transit Gateway.
- Cost Optimization : Apply FinOps practices to monitor cloud expenditure, optimize resource utilization, and improve infrastructure efficiency.
- API Integrations : Integrate third-party APIs while implementing authentication, rate limiting, error handling, and webhook management.
Required Skills & Qualifications :
- 5+ years of hands-on experience with AWS cloud services, including EC2, ECS, EKS, Lambda, ALB, CDN, S3, CloudWatch, Amazon Bedrock, and Bedrock AgentCore.
- Strong understanding of AWS networking, multi-account strategies, landing zone architecture, and hybrid connectivity.
- 4+ years of practical experience with Terraform, including module development, remote state management, workspaces, drift detection, and state operations.
- Extensive experience administering Kubernetes, preferably Amazon EKS, including Helm, Kustomize, operators, RBAC, network policies, autoscaling, and multi-tenancy.
- Proven experience managing distributed microservices, service meshes, API gateways, and inter-service communication.
- Strong knowledge of AWS security services, including IAM, Service Control Policies (SCPs), WAF, KMS, Secrets Manager, AWS Config, and CloudTrail.
- Experience implementing least-privilege access, zero-trust principles, and cloud security compliance controls.
- Hands-on experience integrating DevSecOps tools such as Snyk, Trivy, Checkov, and SonarQube into CI/CD pipelines.
- Understanding of OWASP security principles, CIS benchmarks, vulnerability management, and container security.
- Proficiency in Bitbucket repository administration, branch permissions, and YAML-based Bitbucket Pipelines.
- Strong experience developing and maintaining Jenkins CI/CD pipelines, shared libraries, plugins, and build agents.
- Experience administering AWS RDS databases, particularly PostgreSQL and Oracle SQL, including backup, replication, performance tuning, and migration activities.
- Experience administering Jira and Confluence, including workflows, permissions, automation, and plugin management.
- Working knowledge of Azure services, particularly Web Apps and Logic Apps/Workflows.
- Practical experience with Amazon Bedrock, including model invocation, guardrails, and AI agent development and deployment using Bedrock AgentCore.
- Understanding of third-party API integration, authentication mechanisms, rate limiting, error handling, and webhook management.
- Familiarity with FinOps practices and cloud cost optimization.
Good-to-Have Skills :
- Additional Azure experience, including networking, Azure SQL Managed Instance, and Azure Kubernetes Service (AKS).
- Hands-on experience with AI-driven Development Lifecycle (AI-DLC) methodologies and tools such as Kiro.
Relevant certifications, such as :
- AWS Certified Solutions Architect
- AWS Certified DevOps Engineer – Professional
- AWS Machine Learning or Generative AI certifications
- Certified Kubernetes Administrator (CKA)
- HashiCorp Terraform certifications
Ideal Candidate Profile :
The ideal candidate is a hands-on cloud and DevSecOps professional who can manage enterprise-scale AWS infrastructure, automate deployments, strengthen security controls, troubleshoot complex distributed systems, and support AI agent development. Strong problem-solving skills, an automation-first mindset, and the ability to collaborate across development, security, and infrastructure teams are essential.
- 3 years of relevant experience in DevOps, Site Reliability Engineering (SRE), cloud operations, or application production support.
- Strong practical understanding of AWS cloud services, including compute, storage, IAM, networking, security, and monitoring.
- Good Linux administration skills, including system troubleshooting, performance analysis, log investigation, and service management.
- Hands-on experience with GitLab CI/CD, including pipeline configuration, execution, troubleshooting, YAML files, variables, artifacts, and GitLab Runners.
- Mandatory hands-on experience with Infrastructure as Code (IaC), preferably Terraform, including infrastructure provisioning, configuration management, reusable modules, state management, and troubleshooting deployment issues.
- Working knowledge of Git, branching strategies, merge requests, and version control workflows.
- Good understanding of networking fundamentals, including DNS, TCP/IP, ports, routing, load balancers, and AWS security groups.
- Ability to systematically investigate and resolve infrastructure, application, and deployment issues using logs, metrics, monitoring tools, and dependency analysis.
- Working knowledge of Python or Shell scripting for operational automation and troubleshooting.
- Strong problem-solving skills, communication, collaboration, willingness to learn, and ownership of incidents through resolution.
Preferred Skills and Experience
- Basic SQL knowledge for application and database-related operational investigations.
- Experience with AWS monitoring and logging services, particularly Amazon CloudWatch.
- Familiarity with incident, problem, and change management processes in production environments.
- Exposure to operational automation, proactive monitoring, alert optimization, and root cause analysis (RCA).
- Understanding of cloud infrastructure best practices, including security, reliability, availability, and cost optimization.
- Experience supporting containerized applications using Docker, Kubernetes, or Amazon EKS would be an advantage.
The Role
As a **DevOps Engineer** you'll own the infrastructure and delivery backbone that
keeps our platform running as we grow. You'll build the CI/CD, cloud infrastructure, and
observability that let a small, fast-moving team ship confidently — and you'll keep our AI and
data workloads reliable and affordable at scale.
This is a hands-on role with real ownership: you won't be maintaining someone else's setup,
you'll be shaping ours. You'll work closely with the backend, AI/ML, and data teams to make
deployment boring, incidents rare, and scaling a non-event. ---
What You'll Own
**CI/CD & developer experience**
- Build and maintain fast, reliable CI/CD pipelines so engineers ship multiple times a day with
confidence. - Make the path from commit to production simple, safe, and repeatable, with sensible
automated testing, rollbacks, and release controls.
**Cloud infrastructure & IaC** - Own our cloud infrastructure (AWS/GCP) end to end, managed as code (Terraform or
similar) — no click-ops. - Design for scale and cost-efficiency as store and conversation volumes grow.
**Containers & orchestration** - Run our services on containers/Kubernetes: deployments, autoscaling, networking, and
resource management. - Support the specific needs of AI/ML workloads, including GPU-backed inference and batch
processing for the speech pipeline.
**Reliability & observability (SRE)** - Own uptime, performance, and incident response — monitoring, logging, tracing, alerting,
on-call, and blameless postmortems. - Define and defend SLOs; keep the platform dependable as it scales across clients.
**Data & pipeline infrastructure** - Support the infrastructure behind large-scale, edge-to-cloud data movement and
processing (audio ingestion, ASR/AI pipelines, analytics). - Keep data workloads reliable, performant, and cost-aware.
**Security & compliance** - Bake security into the platform: secrets management, IAM/least-privilege, encryption in
transit and at rest, network hardening, and vulnerability management. - Support compliance readiness (including India's DPDP Act and enterprise-client security
requirements) for a product that handles sensitive customer conversations.
**Cost & scale** - Own cloud cost visibility and optimization; make scaling decisions that balance reliability
and spend. ---
What You'll Bring - 6+ years in DevOps, SRE, platform, or infrastructure engineering, running production
systems at meaningful scale. - Strong hands-on experience with a major cloud provider (**AWS or Azure or GCP**) and
Infrastructure-as-Code (**Terraform** or equivalent). - Solid experience with **containers and Kubernetes** in production. - Experience building and owning **CI/CD** pipelines (e.g. GitHub Actions, GitLab CI,
Jenkins, Argo, or similar).
- Comfort with a scripting/automation language (Python, Go, or Bash) and a strong
automation-first mindset. - Real experience with **observability** (Prometheus/Grafana, ELK, Datadog,
OpenTelemetry, or similar) and running incident response / on-call. - A security-conscious approach — secrets, IAM, encryption, and least-privilege as defaults. - Startup temperament: ownership, pragmatism, and a bias to automate and ship. - Based in or willing to relocate to Bangalore, and up for an onsite/hybrid, in-person team.
Bonus Points - Experience running **ML/AI or GPU workloads** in production (inference serving, batch
pipelines, model deployment). - Experience with data-intensive infrastructure — streaming/queues (Kafka, SQS), data
pipelines, or large object/audio storage. - Exposure to **edge devices / IoT fleets**, OTA updates, or high-volume device-to-cloud
ingestion. - Experience with compliance/security frameworks (SOC 2, ISO 27001, DPDP). - FinOps / cloud cost-optimization experience. - Early-stage startup experience. ---
Why Join - Own infrastructure that's already live with leading retail brands and growing fast — real
scale, real impact. - Work across genuinely interesting workloads: speech AI, GPU inference, large-scale data,
and edge-to-cloud ingestion. - Small team, high ownership, direct line to engineering leadership — your decisions ship. - Build the platform foundation of a category-defining product from an










