Roles and Responsibilities
- Driving and handling end to end E-commerce Growth for OZiva.
- P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Growing e-com marketplaces accounts
- Work with R&D to develop new products for marketplace growth
- Mentor the team to optimize product listing, inventory, ad spends on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly.
- 5+ years of successful ecommerce growth
- Demonstrated success in handling P&L
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.

About OZiva
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A legacy of 20+ years AMFI registered Mutual Fund Distributor and Financial Intermediary for various Investment & Insurance products. Amongst the top 0.5% registered Mutual Fund Distributors in India by AUM out of a total universe of more than 1.25lakh distributors. We manage the personal finances of 800+ families and 6000 + financial dreams. Near 100% client retention rate. Complete suite of Conventional & Alternative Investment & Insurance Products.
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Client Sourcing
Periodical Financial Review
Day to Day Coordination between Client & Operations
Up sell and Cross sell
Renewals of Investment & Insurance Products
B) Key Performance Indicator
New Client Conversion
Client Retention
New Client Referrals
Product Sales Outcomes
100% Renewals
100% Client Wallet Share
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CFP/ NISM Level-1 & Level-2 Registered Investment Advisor Certification & NISM V-A MF Certification
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Create and maintain positive client relationships to build
a business. Understand client'sneeds and tailor products to meet client requirements.
Attend inbound/outbound sales calls for revenue generation
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Maintain SLA protocols in day-to-day
functioning consistentlymeet the quality parameters such as avg talk time, working hours, evaluation score etc
Maintain high evaluation scores in the sales audits
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