system admin, MaC OS configuration, installation

To manage the overall operations and sales performance of the interior design and home décor store. The Stores Sales Manager is responsible for achieving sales targets, ensuring excellent customer experience, supervising the design consultants and sales team, and maintaining the brand’s premium standards in store presentation and service.

Key Responsibilities:

1. Sales & Revenue Management

• Achieve monthly and quarterly sales targets for the store.
• Drive conversion rates by ensuring strong customer engagement and effective product presentation.
• Monitor sales trends and customer preferences to suggest improvements in product mix and display.
• Implement promotional campaigns and sales strategies to boost revenue.

2. Team Leadership & Performance

• Supervise, train, and motivate the sales and design consultant team to deliver high-quality service.
• Conduct daily briefings and set individual sales goals.
• Monitor staff performance and provide regular feedback and coaching.
• Ensure proper shift scheduling and adequate manpower coverage.

3. Customer Experience & Service Excellence

• Ensure every customer receives professional interior design consultation and personalized service.
• Handle escalations or special client requests efficiently.
• Maintain client relationships for repeat and referral business.
• Oversee post-sales follow-ups, installation coordination, and satisfaction feedback.

4. Store Operations & Visual Merchandising

• Maintain store ambience, layout, and visual display standards as per brand guidelines.
• Ensure accurate stock management and inventory control.
• Coordinate with logistics and warehouse teams for product deliveries and replenishments.
• Ensure store cleanliness, safety, and maintenance compliance.

5. Reporting & Coordination

• Prepare daily, weekly, and monthly sales reports.
• Track key performance metrics (footfall, conversion, average ticket size, etc.).
• Collaborate with marketing, design, and operations teams for smooth execution of campaigns and projects.
• Provide feedback to management on market trends, competitor activity, and customer insights.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Interior Design, Marketing, or related field.
• 5–8 years of retail sales experience, preferably in interior design, home décor, furniture, or luxury retail.
• Proven experience in managing store teams and achieving sales targets.
• Strong understanding of interior design products and customer consultation process.

Key Skills Required:

• Excellent communication and interpersonal skills.
• Strong leadership and team management abilities.
• Customer-centric mindset with focus on quality service.
• Sales-driven and result-oriented approach.
• Good knowledge of visual merchandising and store operations.
• Proficiency in MS Office and CRM software.

Performance Indicators (KPIs):

• Monthly sales achievement vs. target.
• Conversion rate and average ticket value.
• Customer satisfaction and feedback ratings.
• Store presentation audit score.
• Employee productivity and retention.

Tech Lead

Location: On-site, Panaji, Goa

About Joyful

 Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.

Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.

At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.

The Opportunity

We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.

In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.

What You'll Do

• Technical Leadership & Architecture:
• Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
• Define technical roadmaps, architecture patterns, and coding best practices
• Ensure adherence to software development standards and conduct regular code reviews
• Make critical build-versus-buy and technology adoption decisions
• Team Management & Collaboration:
• Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
• Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
• Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
• Identify and resolve bottlenecks in development, deployment, and delivery processes
• Vibe Coding Culture:
• Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
• Encourage pair programming, open collaboration, and frequent peer reviews
• Maintain high coding standards while keeping the process creative and energizing for the team
• Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
• Hands-On Development:
• Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
• Oversee the development of APIs, microservices, and integrations with third-party platforms
• Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
• Innovation & Continuous Improvement:
• Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms
• Propose and implement innovative solutions to improve product performance, security, and maintainability
• Drive proof-of-concepts for new features or architectural improvements
• Ensure systems are designed for high availability, scalability, and disaster recovery

What You'll Need

• 6+ years of professional software development experience, with at least 2 years in a technical leadership role
• Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
• Strong understanding of relational and NoSQL databases
• Experience building scalable, high-availability systems in B2B SaaS or AI-powered products
• Solid knowledge of software design patterns, performance optimization, and security best practices
• Familiarity with frontend technologies (Angular, React, or similar) is a plus
• Excellent communication and stakeholder management skills
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Passion for AI technologies and building software in a positive, high-energy coding environment

Why Join Joyful?

• Be at the forefront of the AI revolution in stakeholder management
• Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
• Work with a highly skilled and passionate team
• Enjoy significant growth opportunities in a rapidly scaling organization
• A culture that values innovation, ownership, and collaborative problem-solving
• Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life

At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!

Role Overview:

As the Executive Assistant to the CEO, you will play a pivotal role in enabling the CEO to focus on

strategic priorities. You will act as a trusted partner, managing schedules, coordinating high-stakes

communication, and ensuring smooth operations across various teams. This role requires exceptional

organizational skills, discretion, and the ability to thrive in a fast-paced, entrepreneurial environment.

Key Responsibilities:

Administrative Support

• Manage the CEO’s calendar, appointments, and meetings, ensuring effective time management.
• Handle travel arrangements, itineraries, and accommodations for the CEO.
• Prepare and edit correspondence, presentations, reports, and other documentation as required.
• Take minutes during key meetings and ensure follow-up on action items.

Strategic Coordination

• Collaborate with various teams to gather information and provide the CEO with concise updates on key projects.
• Support the CEO in tracking and prioritizing strategic initiatives.

Communication

• Act as the first point of contact for the CEO, managing incoming emails, calls, and requests.
• Liaise with internal and external stakeholders, including investors, partners, and clients, on behalf of the CEO.
• Ensure that communication between the CEO and the team is seamless and efficient.

Event and Meeting Coordination

• Plan and coordinate executive-level meetings, conferences, and events.
• Assist in organizing CEO participation in industry forums, startup pitch events, and media appearances.
• 
  

Confidentiality and Discretion

• Handle sensitive information with the utmost confidentiality and professionalism.
• Serve as a gatekeeper, ensuring the CEO’s focus remains on high-priority initiatives.
• 
  

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• 1+ years of experience as an Executive Assistant, preferably in a startup or fast-paced

environment.

• Excellent organizational and multitasking skills, with attention to detail.
• Strong written and verbal communication skills.
• Proficiency in tools like Google Workspace, MS Office, and project management platforms.
• Ability to work independently and make sound decisions under pressure.
• High level of discretion and professionalism in handling confidential matters.

KEY RESPONSIBILITIES

• Design, build, and maintain high-performance, reusable, and reliable code. 
• Can work solely or as a team player for existing and upcoming projects. 
• Ability to work independently and within a team  
• Understanding of the Software Development Life cycle. 
• Good understanding of object-oriented design principles 

SKILLS AND EXPERIENCE

• At least 3 yrs. of experience in .NET Core, Angular & MVC
• At least 3 yrs. of experience in MS SQL Server  
• Expert in Angular, Web APIs
• Knowledge of object-oriented programming, SOLID principles, and design patterns
• Excellent problem-solving skills  
• Must communicate in English effectively  
• Analyze the existing codebase
• Design and implement solutions

Software Engineer – Tech Lead

- You are your own master.  We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading fintech unicorn company

- ESOPs in the company

Requirements

• 6+ yrs of exposure in the art of writing code and solving problems on large scale.
• Should be language agnostic, with extensive and expert programming experience in any one programming language (strong OO skills preferred).
• Deep experience in at least one general programming language. Preferred (Java,Scala, C++)
• A solid foundation in computer science, with strong competencies in data structures,

algorithms, and software design.

• Worked end to end on 2-3 complex projects
• Worked in startup like environment with high levels of ownership and commitment
• Experience in building highly scalable business applications, which involve implementing

large complex business flows and dealing with huge amount of data.

• Extensive experience on working with distributed technologies like Kafka, MongoDb,

Redis/Aerospike, MySQL, AWS etc

• Experience with multi-threading and concurrency programming
• Ability to switch between the technologies and learn new skills on the go.

Roles and responsibilities

Drive discussions to create/improve the product, process and technology

• Build abstractions and contracts with separation of concerns for a larger scope
• Rapid prototyping
• Robust and scalable web-based applications
• Do high-level design with guidance; Functional modelling, break-down of a module
• Thinking platforms & reuse, the open-source contribution will be a plus
• Do incremental changes to architecture: impact analysis of the same
• Do performance tuning and improvements in large scale distributed systems
• Mentor young minds and foster team spirit

Required Skills

1. Experience in B2B selling of Software & Cloud services
2. Experience in selling to C-level executives
3. Excellent communication & interpersonal skills
4. Should be good with Microsoft / Google ( Word, Excel, Powerpoint )
5. Should have excellent negotiation skills
6. Should be able to use a good CRM tool like Hubspot

Responsibilities

1. You will be part of the core sales team and will work with the directors
2. Build relationships with prospective clients
3. Analyse the market and establish competitive advantages
4. Generate new leads and keep the existing leads warm
5. Create & maintain sales pipeline
6. Create proposals & close the deals