Director of Technology

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Graphic Design Intern

Experience Level: Fresher

Location: Bangalore, Onsite

Job Overview:

As a Graphic Design Intern focused on social media, you will support our team in creating engaging and visually appealing content for various social media platforms. This is an excellent opportunity to gain

hands-on experience in a fast-paced environment and contribute to real-world projects.

Key Responsibilities:

● Content Creation: Design eye-catching graphics, animations, and videos for social media posts, stories, ads, and other digital content.

● Brand Consistency: Ensure all visual content aligns with our brand guidelines and maintains a cohesive look and feel across platforms.

● Social Media Trends: Stay up-to-date with current design trends and social media best practices to ensure content remains relevant and engaging.

● Collaboration: Work closely with the social media team, including content creators and marketing specialists, to brainstorm and execute creative ideas.

● Feedback Integration: Revise and refine designs based on feedback from team members and stakeholders to ensure high-quality deliverables.

● Analytics Review: Assist in analyzing the performance of social media graphics and provide recommendations for improvement based on engagement metrics.

Please attach your portfolio/Behance link to the resume while applying

Strong State / Regional Business Leadership Profile (Solar / Energy D2C)

Mandatory (Experience 1): Must have 8+ years of experience in business development, with strong D2C exposure

Mandatory (Experience 2): Must have experience managing multi-branch or district-level operations with ownership of revenue growth and execution

Mandatory (D2C Exposure): Must have at least 2 years of experience in D2C sales industry, candidates purely from EPC, project-only or channel-only roles should be avoided

Mandatory (Business Ownership): Must have exposure to branch-level revenue ownership, P&L and market expansion responsibilities

Mandatory (Knowledge): Understanding of PM Surya Ghar Yojana, subsidy mechanisms, and DISCOM regulations

Mandatory (Language): Fluency in Odiya is mandatory

Mandatory (Location): Candidate must be comfortable operating from Balangir, Sambalpur, Jharsuguda, or anywhere in Western Odisha

Mandatory (Company): D2C product companies

Mandatory (Note): This role will be an equal mix of IC and team management responsibilities

At krid.ai, we are at the epicenter of this shift, building the future of AI from the ground up. Our journey is led by visionary co-founders with a combined 45 years of experience, including a Half Billion Dollars (₹4,000 Cr.) Silicon Valley exit and multiple US patents, and helping scale a US-based multinational’s global business by many multiples in 10 years.

We are not just creating a company; we are shaping the future and we invite you to be a part of this incredible leap.This is more than just another internship, it's your invitation to join the agentic AI revolution. This internship offers a global exposure working with global partners across our core markets in the US, Europe, and India.

We are currently hiring for Agentic AI Intern at krid.ai for a duration of 6 months: https://forms.gle/FEmJombeHxEKo8Rn7

We have attached the link to the application above, which serves as an extremely transparent communication method about stipend, work hours, work days, etc.

PPO will be released to interns on the basis of performance and requirement of the company.

We are seeking an experienced Operations Lead to drive operational excellence and lead a dynamic team in our fast-paced environment. The ideal candidate will combine strong technical expertise in Python with proven leadership capabilities to optimize processes, ensure system reliability, and deliver results.

Key Responsibilities

• Team & stakeholder leadership - Lead 3-4 operations professionals and work cross-functionally with developers, system administrators, quants, and traders

• DevOps automation & deployment - Develop deployment pipelines, automate configuration management, and build Python-based tools for operational processes and system optimization

• Technical excellence & standards - Drive code reviews, establish development standards, ensure regional consistency with DevOps practices, and maintain technical documentation

• System operations & performance - Monitor and optimize system performance for high availability, scalability, and security while managing day-to-day operations

• Incident management & troubleshooting - Coordinate incident response, resolve infrastructure and deployment issues, and implement automated solutions to prevent recurring problems

• Strategic technical leadership - Make infrastructure decisions, identify operational requirements, design scalable architecture, and stay current with industry best practices

• Reporting & continuous improvement - Report on operational metrics and KPIs to senior leadership while actively contributing to DevOps process improvements

Qualifications and Experience

• Bachelor's degree in Computer Science, Engineering, or related technical field
• Proven experience of at least 5 years as a Software Engineer including at least 2 years as a DevOps Engineer or similar role, working with complex software projects and environments.
• Excellent knowledge with cloud technologies, containers and orchestration.
• Proficiency in scripting and programming languages such as Python and Bash.
• Experience with Linux operating systems and command-line tools.
• Proficient in using Git for version control.

Good to Have

• Experience with Nagios or similar monitoring and alerting systems
• Backend and/or frontend development experience for operational tooling
• Previous experience working in a trading firm or financial services environment
• Knowledge of database management and SQL
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Experience with DevOps practices and CI/CD pipelines
• Understanding of network protocols and system administration

Why You’ll Love Working Here

We’re a team that hustles—plain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity.

Here’s what we offer:

💰 Competitive salary – Get paid what you’re worth.

🌴 Generous paid time off – Recharge and come back sharper.

🌍 Work with the best – Collaborate with top-tier global talent.

✈️ Adventure together – Annual offsites (mostly outside India) and regular team outings.

🎯 Performance rewards – Multiple bonuses for those who go above and beyond.

🏥 Health covered – Comprehensive insurance so you’re always protected.

⚡ Fun, not just work – On-site sports, games, and a lively workspace.

🧠 Learn and lead – Regular knowledge-sharing sessions led by your peers.

📚 Annual Education Stipend – Take any external course, bootcamp, or certification that makes you better at your craft.

🏋️ Stay fit – Gym memberships with equal employer contribution to keep you at your best.

🚚 Relocation support – Smooth move? We’ve got your back.

🏆 Friendly competition – Work challenges and extracurricular contests to keep things exciting.

We work hard, play hard, and grow together. Join us.

(P.S. We hire for talent, not pedigree—but if you’ve worked at a top tech co or fintech startup, we’d love to hear how you’ve shipped great products.)

Job Description :

We are looking for a Full Stack Developer specializing in Angular JS, NodeJS, and React Native, who is extremely hands-on and can take charge of the complete Web Development process to deliver unique & customer-centric web applications.

Skills :

- PRIMARY SKILLS NEEDED: NodeJS, AngularJS, React JS

- MySQL and NoSQL DB (like MongoDB/Cassandra) - MUST HAVE.

- jQuery, JSON, AJAX, web services/REST, SQL.

- JavaScript frameworks like NodeJS, AngularJS, ReactJS, Jasmine or Ember, etc., or JS-based build tools like Grunt, Gulp, and Bower.

- Working knowledge of Apollo, GraphQL, and Moment.js is an advantage.

- UX or UI designing experience is an advantage.

Experience :

- 3+ years of Full Stack Application development experience is a must.

- Deep understanding of client-side development, coding in HTML5, CSS3, JavaScript ES6, and jQuery.

- Strong experience using a client-side MVC framework such as NodeJS, React JS, NextJS, Redux, and AngularJS.

- Topnotch programming skills and writing code for robust software design.

- Experience in responsive design, cross-browser compatibility, and website performance.

- Experience in object-oriented design skills.

- Aggressive problem diagnosis and creative problem-solving skills.

- Experience with Git.

- Experience with handling Services, RESTful, and APIs.

- Knowledge of frontend CSS frameworks like Bootstrap, Material UI, and preprocessors like SASS and LESS.

Responsibilities :

- To work with a cross-functional software development team on highly visible strategic projects as an expert-level individual contributor to the coding tasks assigned.

- Responsible for the development of highly responsive, web-based UI in a flexible and well-structured front-end architecture.

- Experience working with remote data via REST and JSON

- Experience with third-party libraries and APIs (Google APIs etc.)

- Produce well-designed efficient code in a timely manner to meet delivery timescales/milestones.

- Mentor other developers on software best practices and technical guidance and help grow their software development skill sets.

- To proactively stay plugged into emerging technologies/industry trends and apply them to operations and activities.

- Should demonstrate the ability to handle multiple projects simultaneously, manage priorities and communicate progress effectively.

·        5 years of proven experience in developing applications using TypeScript.

·        In-depth understanding of JavaScript and ES6 features.

·        Hands-on experience in using NodeJS and its ecosystem.

·        Good experience in building Rest APIs

·        Experience using databases like PostgreSQL.

·        Experience in setting up and using TypeScript compilation and linting tools.

·        Experience in using YARN for creating and maintaining JavaScript packages.

·        Working knowledge of Agile software development and the Scrum methodology

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

Postgress developer cum database architect

5-7 years experience

Knowledge and experience, specifically PostGre

-           SQL

-           Query Optimization / Optimization strategies (in PostGre)

-           AWS - RDS Relational Databse Service

-           Optional: AWS – RDS API / PostGre API