Director of Engineering

Position Name : Senior Software Developer (Node.js/RoR/Swift/React)

Experience : 5 to 10 Years

📍 Location : Remote

Notice Period : Immediate to 15 Days

Role Overview :

We are looking for a highly skilled Senior Software Developer with expertise in Node.js, Ruby on Rails (RoR), React, and Swift.

The ideal candidate should have strong problem-solving skills, hands-on development experience, and a deep understanding of software architecture, design principles, and TDD best practices.

Key Responsibilities :

• Backend-Heavy Full-Stack Development : Strong focus on Ruby on Rails (RoR) for backend and React for frontend.
• Test-Driven Development (TDD) : Follow TDD principles to ensure high-quality code.
• Software Architecture & Design : Implement scalable and maintainable solutions.
• Data Structures & Algorithms : Optimize performance and ensure efficient solutions.
• Clean Code Practices : Write modular, reusable, and well-documented code.
• Agile Development : Work in an Agile environment with CI/CD pipelines.
• Full-Stack Ownership : Manage both backend and frontend development, including deployment.
• Peer Collaboration : Participate in code reviews, pair programming, and knowledge sharing.

Technical Skills & Experience :

Must-Have :

• Ruby on Rails (RoR) - Backend
• React.js - Frontend
• Strong expertise in architecture, design, and hands-on development.
• Excellent understanding of Data Structures & Algorithms.
• Proven experience with TDD principles.
• Excellent communication skills.

Good to Have :

• Experience with Node.js, TypeScript, Swift, and JavaScript
• Familiarity with relational databases and web frameworks
• CI/CD tools like Jenkins, Hudson, or Bamboo.

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Opportunity Summary

We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.

What would you do?

·      Take a lead role in the design and implementation of Shopify connectors for our marketing products.

·      Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements. 

·      Plan, design, develop, test, and deploy software to satisfy these requirements. 

·      Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.  

·      Support the maintenance of our hosted technology solutions. 

·      Work with other team members in accomplishing group objectives and participating in code reviews. 

·      Ensure timely and robust implementation of the company’s development plans.

·      Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis. 

·      Contribute to the review, selection, and adoption of proprietary tools and technologies. 

·      Use specialist knowledge and experience of information technology to provide technical advice and vision.

Technical Skills

The following skills are needed for this role.

Experience

·      3+ years’ experience in web application design and development 

·      Bachelor’s Degree in relevant discipline or equivalent experience 

Primary Skills

·      Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc. 

·      Experience with node.js

·      An understanding of User Experience and a background in building intuitive interfaces. 

Secondary Skills (nice to have)

·      Experience with Shopify integrations.

·      Experience building native apps for other platforms.

·      Experience with Salesforce APEX, VisualForce, SOQL, etc.

·      AWS ecosystem and tools, particularly developing for serverless environments. 

·      Any experience with other languages will be beneficial.

Soft Skills

·      Thrives collaborating in a team environment with a diverse range of people.

·      Passionate about delivering an amazing customer experience.

·      Able to have a change of mind, and able to change the minds of others.

·      Writes clearly and concisely.

·      Capable of working without a company office, with a fully remote team.

Growth Skills

·      Possesses a good work ethic; a self-starter with a desire to grow.

·      Always looking for better ways to get the job done.

Khoros, formerly known as Lithium + Spredfast, is the leading customer engagement platform providing Social Media Marketing, Care and Monitoring Solutions. Khoros Customer Engagement Platform is built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ customers, including 52 of the Interbrand 100. Khoros has ten offices globally and powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey.

We’re looking to add a Software Engineer II to an already awesome engineering team for Community. You will be responsible for building and maintaining multiple SaaS applications in the social media space. You will work in small, cross-functional teams and love delivering value to our customers through shipping code. We deploy as often as we can and would love you to deploy to production beginning day one.

• Develop high-quality code to implement features that help analytics 
• Write unit tests for all new code 
• Improve code quality by applying solid design principles 
• Perform code reviews 
• Exhibit end-to-end ownership of a feature/task/bug 
• Work closely with Engineering Manager and Lead Engineer to suggest and implement architectural / design changes 
• Work closely with Product manager, Product Design team to ideate and build feature enhancements

• A Graduate in Computer Science or equivalent degree
• Experienced in building enterprise grade products for minimum of 2 years, that are highly scalable
• Experienced with building Frontend Applications and well versed with Javascript/ReactJS Design patterns, Object Oriented JS, including DOM Manipulation
• Familiarity with Rest API frameworks and patterns 
• Well versed with one or more of these technologies: 
• Frontend: Frameworks - ReactJS, AngularJS, NodeJS, Apollo 
• CSS, TypeScript, Bootstrap, ESLint 
• Unit Testing Frameworks - Jest
• Programming Languages: Java
• Backend: DropWizard, Spring Boot etc
• Storage: MySQL
• Someone who understands git, pull requests and good software development practices 

• Knowledge of one or more of the following:
• GraphQL, Elasticsearch, Redis, MySQL
• Familiarity with Build Systems like Jenkins, AWS Services (EC2, CloudFormation) 
• An engineer who writes testable and modular code
• Someone who understands git, pull requests and good software development practices
• Basic understanding of social media domain

• Programming is not just about writing code, it is about solving user’s problems
• Engineering is about creating meaningful user experience
• Autonomy is awesome and technology will shape the future

Awesome Culture

• Performance Driven
• Flexible Working hours

Great Benefits

• Health, Dental & Vision insurance
• Gym Allowance
• Well stocked Pantry
• Commute and leave allowance
• Generous leave policy

Competitive Compensation

• Among the best in industry
• Annual bonus

Equal employment opportunity

• Our employment practises 

• Min. of 10+ years of overall exp., with min. 4-5years as a Scrum Master
• Technical background. Should have worked in Development background and not Testing background.
• B.Tech / B.E / Engineering discipline
• CSM (Certified Scrum Master), PSM (Professional Scrum Master) I/II certifications or any other Scrum related certification
• SAFe (Scaled Agile Framework) experience
• Excellent in stakeholder communication

• Passionate about search & AI technologies. Open to collaborating with colleagues & external contributors.
• Good understanding of the mainstream deep learning models from multiple domains: computer vision, NLP, reinforcement learning, model optimization, etc.
• Hands-on experience on deep learning frameworks, e.g. Tensorflow, Pytorch, MXNet, BERT. Able to implement the latest DL model using existing API, open-source libraries in a short time.
• Hands-on experience with the Cloud-Native techniques. Good understanding of web services and modern software technologies.
• Maintained/contributed machine learning projects, familiar with the agile software development process, CICD workflow, ticket management, code-review, version control, etc.
• Skilled in the following programming languages: Python 3.
• Good English skills especially for writing and reading documentation

Summary:-

We are seeking a .NET developer responsible for building .NET applications using (Insert specific .NET languages and technologies here that are relevant to your project; indicate whether the focus is on front-end, back-end, or both).

His / Her primary responsibility will be to design and develop these layers of our applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

Responsibilities :
- Translate application storyboards and use cases into functional applications.
- Design, build, and maintain efficient, reusable, and reliable code.
- Integrate data storage solutions (may include databases, key-value stores, blob stores, etc.).
- Ensure the best possible performance, quality, and responsiveness of applications.
- Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
- Help maintain code quality.

Skills :
- Strong knowledge of .NET web framework (May specify particular versions based on requirements).
- Proficient in (C# and/or VB.NET), with a good knowledge of their ecosystems.
- Familiarity with the Mono framework.
- Strong understanding of object-oriented programming.
- Skill for writing reusable libraries.
- Familiar with various design and architectural patterns.
- Familiarity with Microsoft SQL Server .
- Experience with popular web application frameworks.
- Familiarity with Windows Presentation Framework.
- Knack for writing clean, readable, and easily maintainable code.
- Understanding of fundamental design principles for building a scale-able application.
- Experience creating database schema that represent and support business processes.
- Basic understanding of Common Language Runtime(CLR), its limitations, weaknesses, and workarounds.
- Experience implementing automated testing platforms and unit tests.
- Proficient understanding of code versioning tools.

Name
Current Company
Designation Applied For
Total Ex.
Relevant Ex.
Current CTC & In Hand CTC
Expected salary
Notice period & whether it is negotiable
Current Precise location
Reason For Change
Any other remarks considered

Regards,
Taufique Shaikh
ANSHA SOFTWARE