Director of Engineering

ROLES AND RESPONSIBILITIES:

• Plan, schedule, and manage all releases across product and customer projects.
• Define and maintain the release calendar, identifying dependencies and managing risks proactively.
• Partner with engineering, QA, DevOps, and product management to ensure release readiness.
• Create release documentation (notes, guides, videos) for both internal stakeholders and customers.
• Run a release review process with product leads before publishing.
• Publish releases and updates to the company website release section.
• Drive communication of release details to internal teams and customers in a clear, concise way.
• Manage post-release validation and rollback procedures when required.
• Continuously improve release management through automation, tooling, and process refinement.

IDEAL CANDIDATE:

• 3+ years of experience in Release Management, DevOps, or related roles.
• Strong knowledge of CI/CD pipelines, source control (Git), and build/deployment practices.
• Experience creating release documentation and customer-facing content (videos, notes, FAQs).
• Excellent communication and stakeholder management skills; able to translate technical changes into business impact.
• Familiarity with SaaS, iPaaS, or enterprise software environments is a strong plus.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

Job Title: Visa Executive

Location: Ghitorni, New Delhi

Company: Aertrip.com

About Aertrip:

Aertrip is a fast-growing travel technology company revolutionizing how people plan, book, and experience travel. We simplify complex travel logistics with innovative platforms for flights, hotels, holidays, and visa services. We are seeking an experienced Visa Executive to manage US, UK, Schengen, and Dubai visa applications with expertise and accuracy.

Key Responsibilities:

• Handle complete visa process for US, UK, Schengen, and Dubai.
• Guide clients on visa requirements, supporting documents, and timelines.
• Review and verify documents before submission.
• Coordinate with embassies, consulates, and visa centers for updates.
• Stay updated with visa policies and regulations.
• Maintain proper client records and ensure timely follow-ups.
• Assist with travel insurance, form filling, and appointment scheduling.

Requirements:

• 2–4 years of experience in handling US, UK, Schengen, and Dubai visa applications.
• Strong knowledge of visa documentation and embassy guidelines.
• Excellent communication & interpersonal skills.
• Attention to detail and ability to manage multiple applications.
• Proficiency in MS Office and email correspondence.

Why Join Aertrip?

• Competitive salary package.
• Career growth opportunities in a leading travel tech company.
• Supportive and dynamic work culture.

Roles and Responsibilities:

• Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database and keeping the track of the team
• Strong Team leader who keeps the team on track
• Email & WhatsApp conversations with potential leads.
• Make potential leads understand our courses.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others related computer software.
• 
  

Requirements:

• Excellent written and verbal communication skills
• Experience in Team leading in the International process
• Ability to work under pressure.
• Laptop is mandatory.
• Willing to work in a start-up environment (fast paced).
• Willing to work 6 days a week.
• Employment Type-Full-time

Why This Role Matters

• We are looking for a Staff Engineer to lead the technical direction and hands-on development of our next-generation, agentic AI-first marketing platforms. This is a high-impact role to architect, build, and ship products that change how marketers interact with data, plan campaigns, and make decisions.

What You'll Do

• Build Gen-AI native products: Architect, build, and ship platforms powered by LLMs, agents, and predictive AI
• Stay hands-on: Design systems, write code, debug, and drive product excellence
• Lead with depth: Mentor a high-caliber team of full stack engineers.
• Speed to market: Rapidly ship and iterate on MVPs to maximize learning and feedback.
• Own the full stack: From backend data pipelines to intuitive UIs—from Airflow to React - from BigQuery to embeddings.
• Scale what works: Ensure scalability, security, and performance in multi-tenant, cloud-native environments (GCP).
• Collaborate deeply: Work closely with product, growth, and leadership to align tech with business priorities.

What You Bring

• 8+ years of experience building and scaling full-stack, data-driven products
• Proficiency in backend (Node.js, Python) and frontend (React), with solid GCP experience
• Strong grasp of data pipelines, analytics, and real-time data processing
• Familiarity with Gen-AI frameworks (LangChain, LlamaIndex, OpenAI APIs, vector databases)
• Proven architectural leadership and technical ownership
• Product mindset with a bias for execution and iteration

Our Tech Stack

• Cloud: Google Cloud Platform
• Backend: Node.js, Python, Airflow
• Data: BigQuery, Cloud SQL
• AI/ML: TensorFlow, OpenAI APIs, custom agents
• Frontend: React.js

What You Get

• Meaningful equity in a high-growth startup
• The chance to build global products from India
• A culture that values clarity, ownership, learning, humility, and candor
• A rare opportunity to build with Gen-AI from the ground up

Who You Are

• You’re initiative-driven, not interruption-driven.
• You code because you love building things that matter.
• You enjoy ambiguity and solve problems from first principles.
• You believe true leadership is contextual, hands-on, and grounded.
• You’re here to build — not just maintain.
• You care deeply about seeing your products empower real users, run reliably at scale, and adapt intelligently with minimal manual effort.
• You know that elegant code is just 30% of the job — the real craft lies in the engineering rigour, edge-case handling, and production resilience that make great products truly dependable.

As a DevOps Engineer, you’ll play a key role in managing our cloud infrastructure, automating deployments, and ensuring high availability across our global server network. You’ll work closely with our technical team to optimize performance and scalability.

Responsibilities

✅ Design, implement, and manage cloud infrastructure (primarily Azure)

✅ Automate deployments using CI/CD pipelines (GitHub Actions, Jenkins, or equivalent)

✅ Monitor and optimize server performance & uptime (100% uptime goal)

✅ Work with cPanel-based hosting environments and ensure seamless operation

✅ Implement security best practices & compliance measures

✅ Troubleshoot system issues, scale infrastructure, and enhance reliability

Requirements

🔹 3-7 years of DevOps experience in cloud environments (Azure preferred)

🔹 Hands-on expertise in CI/CD tools (GitHub Actions, Jenkins, etc.)

🔹 Proficiency in Terraform, Ansible, Docker, Kubernetes

🔹 Strong knowledge of Linux system administration & networking

🔹 Experience with monitoring tools (Prometheus, Grafana, ELK, etc.)

🔹 Security-first mindset & automation-driven approach

Why Join Us?

🚀 Work at a fast-growing startup backed by Microsoft

💡 Lead high-impact DevOps projects in a cloud-native environment

🌍 Hybrid work model with flexibility in Bangalore, Delhi, or Mumbai

💰 Competitive salary ₹12-30 LPA based on experience

How to Apply?

📩 Apply now & follow us for future updates:

🔗 X (Twitter): https://x.com/CygenHost

🔗 LinkedIn: https://www.linkedin.com/company/cygen-host/

🔗 Instagram: https://www.instagram.com/cygenhost

Would you like any modifications before posting this? Or should I move on to the next role? 🚀

Full Stack Developer (Dotnet & Angular)

• Develop web applications in C#, ASP.NET Core, ASP.NET MVC/WebAPI
• Design and develop backend APIs for complex custom business applications as per requirement
• Design and develop database schema, queries, stored procedures
• Develop frontend SPA using AngularJS/Angular 2+, API integration, Data binding
• Collaboration with developer team, Project managers to ideate software solutions
• Essential communication skills for customer conference calls and meetings
• Interact with clients and other stakeholders to understand their requirements/problems, provide daily updates, plan and module delivery
• Test software to ensure quality and efficiency
• Responsible to troubleshoot bugs and fix them as well as maintain/enhance existing projects
• Write technical documentation
• Working with Agile and Scrum methodologies
• Extensive knowledge of database performance optimization strategies, indexing, sharding
• Develop applications using TDD (Test Driven Development), Unit testing, Integration testing, NUnit/XUnit framework
• Design HLD/LLD architecture diagrams, Infrastructure diagrams, ER Diagrams

• C#
• NET/ASP.NET Core
• Entity Framework
• Javascript
• Typescript
• Angular
• Relational Databases (Postgresql etc.)
• NoSQL (MongoDB, DynamoDB etc.)
• NUnit/XUnit

• AWS/Azure/GCP
• Docker
• Kubernetes
• Microservices

1. Write compelling content for Print Ads, Website, and Digital Marketing Ads
2. Collaborate with designers and creative teams and  Write high-quality product descriptions
3. Developing new ideas for a website, SEO, and blog content and help establish brand presence

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.