
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).

About MyOperator - VoiceTree Technologies
About
MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.
Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
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Key Responsibilities
AI Architecture & Solution Design
- Design end-to-end AI solution architectures, including:
- Generative AI and LLM-based systems
- Retrieval-Augmented Generation (RAG) pipelines
- Agentic and multi-agent workflows
- Define reference architectures and best practices for AI-enabled features within enterprise products.
- Ensure AI solutions integrate seamlessly with existing applications, data, and cloud architectures.
AI Integration & MCP Servers
- Design and implement Model Context Protocol (MCP) servers to securely expose tools, APIs, and data to AI agents.
- Define standards for tool interfaces, access control, auditing, and safety guardrails.
- Enable product teams to onboard AI tools and capabilities using reusable, scalable integration patterns.
Agentic AI & Workflow Enablement
- Architect AI-driven workflows that support collaboration between humans and AI agents.
- Design AI-to-AI (A2A) and AI-to-system interaction patterns.
- Ensure agent behaviors are deterministic, explainable, and aligned with enterprise requirements.
Hands-On Development & Prototyping
- Build proofs-of-concept and production-ready implementations using Python and/or TypeScript.
- Rapidly validate ideas from ideation to deployment.
- Establish reusable frameworks, libraries, and CI/CD pipelines for AI development.
AI Governance, Quality & Safety
- Implement guardrails to minimize hallucinations, unsafe actions, and data leakage.
- Define evaluation and monitoring strategies for AI systems, including prompt regression and RAG accuracy checks.
- Ensure AI solutions comply with enterprise security, privacy, and governance standards.
Developer Enablement & Collaboration
- Partner with Product, Engineering, QE, Performance, and Security teams to deliver AI capabilities.
- Mentor teams on AI design patterns, tooling, and best practices.
- Contribute to internal AI communities through demos, documentation, and knowledge sharing.
Qualifications :
Required Qualifications
- Bachelor’s degree in computer science, Engineering, or a related technical field, or equivalent practical experience.
- Demonstrated expertise in cloud‑native system design, distributed architectures, and enterprise‑scale integrations.
- Proven ability to architect and implement AI-enabled systems, including integrating Large Language Models (LLMs) into production-grade software.
- Strong ownership of architectural decisions, technical direction, and solution delivery across complex, cross-functional initiatives.
- Hands-on experience applying security, observability, and automation best practices within enterprise environments.
- 6–10 years of experience in software architecture and distributed systems.
- 5+ years of experience building Generative AI or LLM-based solutions.
- Practical experience designing and implementing:
- Retrieval-Augmented Generation (RAG) architectures
- Agentic AI systems
- Tool-calling frameworks and AI integration layers
- Proficiency in Python and/or .Net/TypeScript/Node.js.
- Experience working with major cloud platforms such as Azure, AWS, or Google Cloud Platform (GCP).
Preferred Qualifications
- Experience with OpenAI, Azure OpenAI, Anthropic, or similar LLM platforms.
- Familiarity with Model Context Protocol (MCP) or equivalent AI tool-integration frameworks.
- Experience applying AI engineering practices beyond prototyping, including evaluation, reliability, and scalability considerations.
- Ability to translate ambiguous business problems into clear technical architecture and execution plans.
- History of influencing technical standards and mentoring senior engineers or architects.
- Experience with vector databases, embeddings, and retrieval optimisation.
- Experience building AI-enabled developer tooling and CI/CD pipelines.
- Prior experience in enterprise SaaS environments.
We are looking for an experienced Java Developer with strong proficiency in Kafka and MongoDB to join our dynamic team. The ideal candidate will have a solid background in designing and developing high-performance, scalable, and reliable applications in a microservices architecture. You will be responsible for building real-time data processing systems, integrating various services, and ensuring smooth data flow across systems.
Key Responsibilities:
- Design, develop, and maintain scalable Java applications with a focus on performance and reliability.
- Build and maintain Kafka-based real-time data pipelines for handling high-volume, low-latency data.
- Work with MongoDB to design and optimize database schemas and queries for high throughput and availability.
- Collaborate with cross-functional teams to define, design, and implement new features and improvements.
- Troubleshoot and resolve issues related to system performance, scalability, and reliability.
- Ensure software quality through best practices, including testing, code reviews, and continuous integration.
- Implement and maintain security best practices in both code and data handling.
- Participate in agile development cycles, including sprint planning, daily standups, and retrospectives.
Required Skills & Qualifications:
- 7+ years of experience in Java development, with a strong understanding of core Java concepts (J2EE, multithreading, etc.).
- Hands-on experience with Apache Kafka, including setting up brokers, producers, consumers, and understanding Kafka Streams.
- Proficient in working with MongoDB for designing efficient data models, indexing, and optimizing queries.
- Experience with microservices architecture and RESTful APIs.
- Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes is a plus.
- Strong understanding of distributed systems, message-driven architectures, and event streaming.
- Familiarity with version control systems like Git.
- Excellent problem-solving skills, with the ability to debug and optimize code for high-performance systems.
- Experience with CI/CD pipelines and automated testing.

Appian Developer / Sr Appian Developer
· Extensive experience in Appian BPM application development
· Knowledge of Appian architecture and its objects best practices
· Participate in analysis, design, and new development of Appian based applications
· Team leadership and provide technical leadership to Scrum teams
· Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced
by team
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Qualifications
· At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
· Over 8 years in Implementing IT solutions using BPM or integration technologies
· Certification Mandatory- L1 and L2 a
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
· Appian BPM application development on version 19.x or higher
· Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
· Good leadership skills and the ability to lead a team of software engineers technically
· Experience working in Agile Scrum teams
· Good Communication skills
We are looking for a Software Development Engineer in Test (SDET) who will write automated
tests, utilise automation tools and frameworks that will ensure the robustness and performance
of the product we currently have or any new features that we will be rolling out. You will be
working closely with our product and engineering team to provide a safe and reliable way to
release new features with limited or mitigated risks to the production environment.
Qualifications
● B.Sc. in Information Technology, Computer Science or a related field
● At least 3-5 years experience in a Software Engineer or Software Developer Engineer In
Test role
● Excellent analytical and problem-solving skills
● Proficient in Ruby on Rails or equivalent web development language or framework
● Solid experience with testing frameworks like Cucumber, RSpec
● Solid experience with REST API
● Solid understanding of CI/CD process
● Familiarity with SQL and Relational Databases
● Familiarity with server-oriented/backend development
Responsibilities
● Design, develop and maintain automated tests to ensure high quality frequent releases
● Test the application through both manual and automated means
● Assist and collaborate closely with Product and Engineering team to ensure that the
application development is according to the quality assurance standards and give timely
feedback
● Participate in code/design review - Participate in writing regression, integration and
performance tests and code documentations.
● Closely coordinate with engineering team regarding testing practices and ensuring
quality thresholds are met such as performance
● Identify areas where QA processes and procedures can be improved
Profile: Software Developer
Experience: 5 +Years
Location - Ahmedabad
Key skills: .NET Core, Angular, MVC & MYSQL
KEY RESPONSIBILITIES
- Design, build, and maintain high-performance, reusable, and reliable code.
- Can work solely or as a team player for existing and upcoming projects.
- Ability to work independently and within a team
- Understanding of the Software Development Life cycle.
- Good understanding of object-oriented design principles
SKILLS AND EXPERIENCE
- At least 5 yrs. of experience in Web application
- At least 5 yrs. of experience in MS SQL Server
- Expert in Angular, Web APIs
- Knowledge of object-oriented programming, SOLID principles, and design patterns
- Excellent problem-solving skills
- Must communicate in English effectively
- Analyze the existing codebase
- Design and implement solutions
- Collaborate with other developers to refactor and improve the efficiency of the code.
- Ensure that the software adheres to best practices in coding and architecture.
- Guide and mentor junior developers in performance optimization techniques.
- Should have understanding and experience of software development best practices/clean coding practices/clean coding practices
- Attention to detail and commitment to high-quality/error-free deliverables
- Conduct code reviews and provide feedback to ensure code quality and performance.
- Time Flexibility
- Stay up to date with the latest trends and technologies in software development and performance optimization.
- Familiar with Jira and Bitbucket
- Familiarity with cloud-native Dev Ops automation & building CI/CD pipelines
About PlanetSpark
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a series B funded global company impacting over 13 countries through live classes on communication skills through handpicked top 1% teachers, We are the category creators and market leaders in the communication skills segment. Our learners participate in gripping debates, create viral YouTube videos start their podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. We Are backed by some top VCs, such as prime venture partners, Indian Angel network FIITJEE, and global entrepreneurs such as Binny Bansal, Deep Karla Gokul, and Shirish Nandkarni. We have raised over dollar 24 million till date over five rounds. Come join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this rollercoaster ride to build the most loved brand for kids who will move the world!
Key Statics - Series B Funded - 13 countries - 35k Students - 4K Teachers - 2 Million Enrolled Classes
Mission statement for the role:
- Generate revenue by achieving weekly target through consultative inside sales.
Roles and responsibilities:
- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:
- Inviting parents or the adult learners to a video counseling session
- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase
- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program
How is sales at PlanetSpark different?
- High Intent Leads - you get leads after they take a 1-hour demo.
- Extensive Training- you will get extensive instructor training and on-the-job training
- Career Progression - Get fast-track growth in designation and compensation
- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!
Your career path
Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.
- Business development counselor
- Senior business development counselor
- Assistant Manager
- Manager
- Senior Manager
- Associate Director - Associate Vice President - Vice president
Key skills to be successful in the role:
- Excellent communication, interpersonal presentation, and problem-solving skills
- A go better attitude and winning mindset
- Excellent influencing skills and Street smartness
- Performance-driven people who adhere to guidelines set by the organization
What we're looking for?
- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.
- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.
- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.
CULTURE SNEAK-PEAK
Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.
- Take a sneak-peek at our impact here https://lnkd.in/dvjncjTw
- Catch how we do things at our office https://lnkd.in/d3HRvbu2
- Life at PlanetSpark https://youtu.be/UY5hcQQ9Zml
A business analyst serves as a liaison between developers and users, clients, management and IT.
Using IT resources at an advanced level to create IT solutions, enabling organiastion meet their goals
Understanding data formats and translating them to useful process inputs.
Understanding calculation logic and interacting with the clients on their queries
Good knowledge of subject matter – both Finance and IT
Doing product demonstrations internally as well as to clients
Solution implementation from excel integration, data uploads, data checks
Documenting Processes, meetings, flow diagrams, manuals, etc.
Planning and monitoring
Requirements organization and translating and simplifying requirements
Prioritize requirements and create conceptual prototypes and mock-ups
Apply best practices for effective communication and problem-solving
Business Analyst requirements are
Strong written and verbal communication skills.
Good understanding of financial concepts applicable in Capital markets.
Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data
keeps flowing in rapidly and the world is constantly changing
Being able to create examples, prototypes, demonstrations
Having a good understanding of des
Understanding of systems engineering concepts
Business case development
Modeling techniques and methods
Flexible and able to adapt to business requirements
Strong logical thinking and problem-solving skills.
Must to Have
MBA in Finance or Worked for a Product based technology company in BFSI
Previous work experience with a Wealth Tech or Fin Tech company is a plus.
Designation: Python/Django Developer (Backend)
Department: Software Engineering Team
Location: Whitefield (Bangalore)
Qualification: Any Computer (Graduate or Post Graduate)
Experience: 3+ years of relevant experience in building functional and efficient server-side applications using Python/Django with 2+ years of relevant experience in working with RDBMS.
Responsibilities:
- Help design and implement functional requirements
- Build efficient back-end features in Python
- Integrate front-end components into applications
- Manage testing and bug fixes
- Prepare technical documentation
- Collaborate with UX/UI designers to implement design into the code
- Coach junior team members
- Implement software enhancements and suggest improvements
Skills Required:
- Experience with Python frameworks (e.g. Django, Flask, FastAPI)
- Familiarity with Amazon Web Services (AWS) cloud technologies
- Excellent understanding of REST API Development and HTTP Methods
- Understanding of databases and SQL
- Good experience in working with RDBMS
- Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance.
- Knowledge of web stack - javascript, html, web frameworks like React.js is a plus
- Good understanding of Good Troubleshooting experience and exposure
- Ability to work with Jr engineers, mentor, guide and help them
- Enjoys coding and problem solving
- Good communication skills. Ability to express ideas clearly and concisely
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
Salary: Upto 21LPA (Negotiable)
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