Software Architect/Solution Architect/CTO

Position: DevOps Engineer / Senior DevOps Engineer

Experience: 3 to 6 Years

Key Skills: AWS, Terraform, Docker, Kubernetes, DevSecOps pipeline

Job Description:

• AWS Infrastructure: Architect, deploy, and manage AWS services like EC2, S3, RDS, Lambda, SageMaker, API Gateway, and VPC.
• Networking: Proficient in subnetting, endpoints, NACL, security groups, VPC flow logs, and routing.
• API Management: Design and manage secure, scalable APIs using AWS API Gateway.
• CI/CD Pipelines: Build and maintain CI/CD pipelines with AWS CodePipeline, CodeBuild, and CodeDeploy.
• Automation & IaC: Use Terraform and CloudFormation for automating infrastructure management.
• Containerization & Kubernetes: Expertise in Docker, Kubernetes, and managing containerized deployments.
• Monitoring & Logging: Implement monitoring with AWS CloudWatch, CloudTrail, and other tools.
• Security: Apply AWS security best practices using IAM, KMS, Secrets Manager, and GuardDuty.
• Cost Management: Monitor and optimize AWS usage and costs.
• Collaboration: Partner with development, QA, and operations teams to enhance productivity and system reliability.

What you will do

We are looking for an exceptional engineering lead to join our team. You will be responsible for building and owning the systems that would have critical impact for the business and the experience of our community from day one. 

• Build and lead an agile engineering team
• Work closely with Founder on product development
• Collaborate with operations team to understand customer pain points and solve interesting problems
• Code, test, ship - manage the entire application cycle
• Build libraries and documentation for future references
• Research and develop best practices and tools to enable delivery of features
• Set up capabilities to track and report business and user metrics
• Design and improve architecture to ensure scalability
  
  

Requirements

• Proven experience at scaling tech companies, preferably in commerce or social network
• Keen to innovate, open-minded and collaborative
• Able to interpret product needs and suggest appropriate solutions
• Have led a team, also able to code hands-on
• Strong communication skills
• Strong work ethic: responsible, responsive, and detail-oriented.
  
  

Technologies we use
Go, Flutter, AWS, Google Cloud

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Our Mission 

Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services and to make it a joy for all stakeholders to work with us. We function as a full stakeholder in business, offering a consulting-led approach with an integrated portfolio of technology-led solutions that encompass the entire Enterprise value chain.

Our Customer-centric Engagement Model defines how we engage with you, offering specialized services and solutions that meet the distinct needs of your business.

Our Culture 

Culture forms the core of our foundation and our effort towards creating an engaging workplace has resulted in Infra360 Solution Pvt Ltd.

Our Tech-Stack:

• Azure DevOps, Azure Kubernetes Service, Docker, Active Directory (Microsoft Entra)
• Azure IAM and managed identity, Virtual network, VM Scale Set, App Service, Cosmos
• Azure, MySQL Scripting (PowerShell, Python, Bash), 
• Azure Security, Security Documentation, Security Compliance, 
• AKS, Blob Storage, Azure functions, Virtual Machines, Azure SQL
• AWS - IAM, EC2, EKS, Lambda, ECS, Route53, Cloud formation, Cloud front, S3
• GCP - GKE, Compute Engine, App Engine, SCC
• Kubernetes, Linux, Docker & Microservices Architecture
• Terraform & Terragrunt
• Jenkins & Argocd
• Ansible, Vault, Vagrant, SaltStack
• CloudFront, Apache, Nginx, Varnish, Akamai
• Mysql, Aurora, Postgres, AWS RedShift, MongoDB
• ElasticSearch, Redis, Aerospike, Memcache, Solr
• ELK, Fluentd, Elastic APM & Prometheus Grafana Stack
• Java (Spring/Hibernate/JPA/REST), Nodejs, Ruby, Rails, Erlang, Python

What does this role hold for you…??

• Infrastructure as a code (IaC)
• CI/CD and configuration management
• Managing Azure Active Directory (Entra)
• Keeping the cost of the infrastructure to the minimum
• Doing RCA of production issues and providing resolution
• Setting up failover, DR, backups, logging, monitoring, and alerting
• Containerizing different applications on the Kubernetes platform
• Capacity planning of different environments infrastructure
• Ensuring zero outages of critical services
• Database administration of SQL and NoSQL databases
• Setting up the right set of security measures

Requirements

Apply if you have… 

• A graduation/post-graduation degree in Computer Science and related fields
• 2-4 years of strong DevOps experience in Azure with the Linux environment.
• Strong interest in working in our tech stack
• Excellent communication skills
• Worked with minimal supervision and love to work as a self-starter
• Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
• Experience with version control systems like Git
• Understanding of Azure cloud computing services and cloud computing delivery models (IaaS, PaaS, and SaaS)
• Strong scripting or programming skills for automating tasks (PowerShell/Bash)
• Knowledge and experience with CI/CD tools: Azure DevOps, Jenkins, Gitlab etc.
• Knowledge and experience in IaC at least one (ARM Templates/ Terraform)
• Strong experience with managing the Production Systems day in and day out
• Experience in finding issues in different layers of architecture in a production environment and fixing them
• Experience in automation tools like Ansible/SaltStack and Jenkins
• Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
• Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
• Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
• Experience in logging tools Like ELK/Loki.
• Experience in using Microsoft Azure Cloud services

If you are passionate about infrastructure, and cloud technologies, and want to contribute to innovative projects, we encourage you to apply. Infra360 offers a dynamic work environment and opportunities for professional growth. 

Interview Process

Application Screening=>Test/Assessment=>2 Rounds of Tech Interview=>CEO Round=>Final Discussion

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About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

JOB RESPONSIBILITIES:

• Responsible for design, implementation, and continuous improvement on automated CI/CD infrastructure
• Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
• Responsible for designing topology to meet requirements for uptime, availability, scalability, robustness, fault tolerance & security
• Implement proactive measures for automated detection and resolution of recurring operational issues
• Lead operational support team manage incidents, document root cause and tracking preventive measures
• Identifying and deploying cybersecurity measures by continuously validating/fixing vulnerability assessment reports and risk management
• Responsible for the design and development of tools, installation procedures
• Develops and maintains accurate estimates, timelines, project plans, and status reports
• Organize and maintain packaging and deployment of various internal modules and third-party vendor libraries
• Responsible for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees.
• Participates in calls and meetings with customers, vendors, and internal teams on regular basis.
• Perform infrastructure cost analysis and optimization

SKILLS & ABILITIES

Experience: Minimum of 10 years of experience with good technical knowledge regarding build, release, and systems engineering

Technical Skills:

• Experience with DevOps toolchains such as Docker, Rancher, Kubernetes, Bitbucket
• Experience with Apache, Nginx, Tomcat, Prometheus ,Grafana
• Ability to learn/use a wide variety of open-source technologies and tools
• Sound understanding of cloud technologies preferably AWS technologies
• Linux, Windows, Scripting, Configuration Management, Build and Release Engineering
• 6 years of experience in DevOps practices, with a good understanding of DevOps and Agile principles
• Good scripting skills (Python/Perl/Ruby/Bash)
• Experience with standard continuous integration tools Jenkins/Bitbucket Pipelines
• Work on software configuration management systems (Puppet/Chef/Salt/Ansible)
• Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and other business productivity tools
• Working knowledge on HSM and PKI (Good to have)

Location:

• Bangalore

Experience:

• 10 + Years.

• Strong communication skills (written and verbal)
• Responsive, reliable and results oriented with the ability to execute on aggressive plans
• A background in software development, with experience of working in an agile product software development environment
• An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
• Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
• Hands on experience with Kubernetes (EKS preferred)
• Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
• Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
• Ability to work across multiple projects simultaneously
• Ability to manage and work with teams and customers across the globe

• 3+ years experience leading a team of DevOps engineers
• 8+ years experience managing DevOps for large engineering teams developing cloud-native software
• Strong in networking concepts
• In-depth knowledge of AWS and cloud architectures/services.
• Experience within the container and container orchestration space (Docker, Kubernetes)
• Passion for CI/CD pipeline using tools such as Jenkins etc.
• Familiarity with config management tools like Ansible Terraform etc
• Proven record of measuring and improving DevOps metrics
• Familiarity with observability tools and experience setting them up
• Passion for building tools and productizing services that empower development teams.
• Excellent knowledge of Linux command-line tools and ability to write bash scripts.
• Strong in Unix / Linux administration and management,

KEY ROLES/RESPONSIBILITIES:

• Own and manage the entire cloud infrastructure
• Create the entire CI/CD pipeline to build and release
• Explore new technologies and tools and recommend those that best fit the team and organization
• Own and manage the site reliability
• Strong decision-making skills and metric-driven approach
• Mentor and coach other team members