Digital Marketing Executive

FORWARD DEPLOYED ENGINEER (FDE)

Engineering · Customer Solutions

Department: Engineering / Customer Solutions

Location: Hyderabad, India (on-site with customer travel as needed)

Employment Type: Full-Time

Reports To: Head of Customer Engineering

ABOUT KNACKLABS.AI

knacklabs.ai builds AI-powered products and platforms that help organizations turn complex workflows into simple, reliable

systems. We work closely with customers to deploy real solutions to real problems — not just ship features. As we scale, we're

looking for engineers who are as comfortable in front of a customer as they are in a codebase.

ROLE OVERVIEW

As a Forward Deployed Engineer at knacklabs.ai, you will sit at the intersection of engineering and customer success. You'll

embed directly with customer teams to understand their workflows, rapidly prototype and ship solutions using our platform, and

turn those learnings into product improvements. This role is ideal for engineers who want high ownership, fast feedback loops,

and direct exposure to how their code changes a customer's business.

KEY RESPONSIBILITIES

● Customer Embedding: Work directly with customers to understand their business processes, pain points, and technical environments.

● Solution Building: Design, build, and deploy custom products, ERP Systems, workflows automation and product development.

● Product Feedback Loop: Turn one-off customer builds into reusable, generalizable features by working closely with

the core product and engineering teams.

● Rapid Prototyping: Write production-quality code under real deadlines, balancing speed with maintainability.

● Technical Troubleshooting: Debug issues across the stack — from data pipelines to APIs to front-end integrations —

in live customer environments.

● Ongoing Ownership: Own the technical relationship with select customers post-deployment, ensuring solutions remain

stable and scale with their needs.

● Travel: Travel to customer sites as needed (expected occasionally, varies by account).

REQUIRED QUALIFICATIONS

● 6-10 years of professional software engineering experience, ideally including customer-facing or implementation work.

● Strong proficiency in at least one backend language (Python, Node.js, Go, or similar) and comfort working across a full stack.

● Experience with REST/GraphQL APIs, databases (SQL/NoSQL), and cloud platforms (AWS, GCP, or Azure).

● Demonstrated ability to work independently in ambiguous, fast-changing environments.

● Strong communication skills — able to explain technical tradeoffs clearly to both engineers and non-technical stakeholders.

● A bias toward action: comfortable shipping a working solution today rather than a perfect one next month.

PREFERRED QUALIFICATIONS

● Prior experience as a Forward Deployed Engineer, Solutions Engineer, or in a consulting/implementation role.

● Experience working with AI/ML products, LLM-based applications, or data-intensive systems.

● Familiarity with enterprise environments, integration patterns, and security/compliance considerations.

● Startup experience, or comfort with the pace and scope changes that come with an early-stage company.

WHAT WE OFFER

● The opportunity to see your work directly and immediately impact real customers.

● A high-ownership role with a direct path into product and engineering leadership.

● Competitive compensation

● A collaborative, fast-moving team building at the frontier of applied AI.

Your Key Responsibilities

You'll be taking full ownership of end-to-end app development along with

maintaining our accounts on Play Stores and App Store.

Defining the architecture for the App and maintaining it with industry standards.

Improving app performance along with an amazing customer experience.

Working closely with the product team to create a useful application for the

customers.

Prototyping new features and exploring technological solutions to deliver an

amazing experience.

Leverage native APIs for deep integrations.

Maintain code and write automated tests to ensure the product is of the highest

quality.

Recommended skills

3+ years of experience of working with React Native.

Experience with Native Android/IOS native is a plus.

Expertise in Live streaming from mobile app is a plus.

Experience with automated testing suites.

Knowledge about Offline Storage, REST APIs, and document request model.

Experience of working on products similar to Instagram, Moz, Hotstar, Mxtaka,

Roposo, Leherapp, Dailyhunt, etc is an advantage.

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

Tech CoFounder wanted for our startup. We're building a TikTok of dashcam type videos to allow users to capture interesting scenes or moments from across more than 6 crore kms of roads globally. This solution can have a lot of Connected Mobility potential at the back.

It's a short videos app meant for dashcam style videos getting recorded but from the user's smartphone (placed on a holder in a car or on a bike or in the users hands as well)

The individual should have knowledge of Full stack mobile app development preferably in Kotlin and MEAN stack along with the ability to deploy things on cloud (AWS) A plus point if he OR she knows about iOS app development as well. Bigger plus point will be the ability to move quickly with regards to developing and rolling out features for users at lightening speed.

*Salary mentioned is the salary we both can draw once the initial set of investors come on board and we can raise north of US$ 100k in the first round. You will be entitled to 30-35% equity in exchange of your initial tech development efforts.

Salaries will obviously go up as we raise more rounds and so will the value of our equity go up during each fund raise.

Position Summary

Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.

Job Description

• Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
• Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
• Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
• Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
• Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
• Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
• Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
• Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
• Drive clients meetings & communication during reviews

Requirement:

• Degree in computer science or a similar field.
• At least 2 year of experience in the field of cloud computing.
• Experience with CI/CD systems.
• Strong in Cloud services
• Exposure to AWS/GCP and other cloud-based infrastructure platforms
• Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
• Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
• Proficient in the use and administration of all versions of MS Windows Server
• Experience with Linux and Windows system administration and web server configuration and monitoring
• Solid programming skills in Python, Java, Perl
• Good understanding of software design principles and best practices
• Good knowledge of REST APIs
• Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
• Experience with Docker, Kubernetes, and Helm charts
• Hands on experience in Ansible and Git repositories
• Knowledge in Maven / Gradle
• Azure, AWS, and GCP certifications are preferred.
• Troubleshooting and analytical skills.
• Good communication and collaboration skills.

This person MUST have:

• Min of 3-5 prior experience as a DevOps Engineer.
• Expertise in CI/CD pipeline maintenance and enhancement specifically Jenkins based pipelines.
• Working experience with engineering tools like git, git work flow, bitbucket, JIRA etc
• Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
• Experience managing AWS infrastructure
• Hands on experience of Linux administration.
• Basic understanding of Kubernetes/Docker orchestration
• Works closely with engineering team for day to day activities
• Manges existing infrastructure/Pipelines/Engineering tools (On Prem or  AWS) for engineering team (Build servers/Jenkin nodes etc.)
• Works with engineering team for new config required for infra like replicating the setups, adding new resources etc.
• Works closely with engineering team for improving existing pipelines for build .
• Troubleshoots problems across infrastructure/services

Experience:

• Min 5-7  year experience

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week (11 AM to 7 PM).

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.