Digital Marketing

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Responsibilities:

• Analyze and assess the financial statements and credit history of existing and potential clients.
• Review credit applications and perform credit checks.
• Structure deals and perform risk assessments.
•  present analysis, findings, and recommendations to managers, especially findings that involve a borrower's ability to repay.
• Ability to make informed decisions backed by sound assessment.
• Consult and negotiate with clients regarding financial transactions, payment terms, and credit limits.
• Ability to handle multiple projects and submit applications on time.
• Financial forecasting.
• Practice due diligence.
• Keep up to date with the company's lending protocols.

Requirements:

• Bachelor's degree in finance, accounting, or other business-related fields.
• Strong proficiency in MS Office and general computer use.
• Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision.
• Strong attention to detail and ability to notice discrepancies in data.
• Impeccable understanding of financial statements, ratios, and concepts.

About Seek

We are building a consumer-first rewards platform that brings personalised offers and rewards for every consumer.

This is a very early opportunity, you will be working with the Founding team to build Seek's first product and business from the ground up.

What will I do in this role?

- develop designs into high-perfomance Flutter apps for Android and iOS

- own and be responsible for performance, security and experience on the Seek mobile apps

What's in it for me?

- You'll be one of the earliest members in the team

- Experience how a startup is built in its early days

- Explore and acquire new skills along with building depth in your desired field of work

Required Skills and Interests

- Flutter

- Firebase

- Android/iOS Development

- AWS

- Full-stack experience preferred

We are looking for a Blockchain Developer who has around 2-3 years of experience, and has past experience with working on blockchain-based systems and scenarios. The ideal candidate would be someone who understands the concepts of Blockchain technology and having working experience on Rust and Solana.

• Desire to work in a startup environment, fun@work culture and able to self-manage.

• In Depth understanding of at-least two blockchain network like Rust, Substrate, Polkadot Solana, Hedera Hashgraph, Tezos, BlockApps, Algorand, Corda, Lambda, Cargo etc

• Familiarity with basic cryptography to understand the essentials of blockchain systems.

• Hands on in Rust

• Designing and writing well-structured APIs in Node.js and MongoDb to connect to Blockchain infrastructure

• Staying up to date with new developments and news in integrated chains.

• Past experience with Wallets or Crypto Exchanges would be a major plus.

• Experience with third-party libraries and APIs.

• Experience working in an agile development process.

• Documenting architecture and guidelines.

• Be proficient in using version control and continuous integration, with tools such as Gitlab, Git and Jenkins.

• Write clear, maintainable and testable code that you are proud of.

• Attend training and education where necessary to up-skill themselves.

• Experience in writing smart contracts for large-scale production blockchain applications.

• Cross-team contribution whenever required.

• Familiarity with basic cryptography.

• Should have a deep understanding of the blockchain and cryptocurrency space and smart contract systems, specifically having a deep understanding of Rust.

Roles and Responsibilities:

• Maintain confidentiality in all aspects of client and staff information
• Interact with staff, clients, suppliers, and visitors
• Open, sort and distribute incoming correspondence.
• Perform general clerical duties to include, but are not limited to, copying, mailing, laminating, and filing.
• Provide support to the Maintenance team on the raising and closing of reactive.
• Utilize the system for raising purchase orders and the subsequent processing of the associated invoices for posting weekly.
• End-to-End Facility Management (Example: Security, Fire & Safety, Building Security, Etc.,)

• Provide support to the Facility Management in maintaining supplier matrices, back-to-work / self-certification documentation and the associated documentation.

• Order and maintain stock about the facilities management service provision
• Attend team meetings and produce subsequent minutes/actions
• Produce hotel, weekend, weekday, tenant, and ad-hoc car park passes as requested.
• Where applicable, meet & greet including organizing appropriate hospitality.
• Where applicable, assist the Centre Receptionist and Administrator.
• ISO Internal Audit Knowledge will be an added advantage.

Office Administrator Qualifications / Skills:

• Managing processes
• Developing standards
• Promoting process improvement
• Tracking budget expenses
• Staffing
• Supervision
• Delegation
• Informing others
• Reporting skills
• Supply management
• Inventory control

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- 5 + years of experience with a minimum of 3 years of experience working as Key Account Manager or Customer success roles handling $ 100 Million + Accounts.

- Graduate degree in Engineering, Business, MBA is Plus

- Understanding of Fintech & lending domain across the country is a plus

- Excellent written and verbal skills and good knowledge of Excel

- Ability to work in cross-functional teams

- Build and maintain strong long-lasting relationships with assigned accounts and stakeholders.

- Understand various analytics of our customers and craft and implement strategies to grow.

- Deliver metrics and analysis to customers to ensure that they understand the value of Paytail

platforms.

- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.

- Owning Expansion within the set of assigned accounts.

- Work to develop and circulate the set of best practices that will be the foundation of this growing

team.

- Drive customer decision making by aligning Paytail’s value proposition with corporates problem

statements.

- Thoughtfully engage Enterprise Sales and cross-functional leaders to advance large sales pursuits.

- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best

possible customer experience.

- Thoughtful and empathetic by nature.

Sunday Mobility is hiring for Angular Developer....

Experience: 3 to 5 years

Skills:- Angular 2+, HTML, CSS, Javascript , typescript, git

Notice period- Immediate to 30 days

Immediate Joiners Preferred