Digital Marketer

Position: Team Leader

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Location: Vijayawada, Andra Pradesh

Language: English

Salary: 5 LPA to 6 LPA

We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.

Requirements:

•     A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.

•     Experience in sales is necessary.

•     Strong sales ability, business acumen, and commercial awareness.

•     Excellent communication, interpersonal, and customer service skills.

•     Strong leadership abilities.

•     Good time management, strategic planning, and organizational skills. Responsibilities:

•     Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members.

•     The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.

•     Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling.

•     Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.

• Proficient in  PHP / HTML / CSS / MySql / Javascript/Jquery
• Knowledge of the MVC Framework will be a plus point.
• Good to have Contributions to open-source
• Strong Knowledge of Data Structure and OOPS concept
• Knowledge of Redis will be a plus point
• Should have background knowledge of E-commerce Systems
• Should have work with API's and its services
• Must be passionate about writing clean and maintainable code.

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

Job Description:

Primary:  Core Java, Spring boot, Microservices, Angular 4+ version, HTML, CSS

• Should have hands on experience on Angular 4 + version and Java Development.
• An in-depth understanding of design aspects and should be able to apply the same.
• Translates business requirements into technical details relevant to web application.
• Familiarity with JS frameworks such as AngularJS, jQuery
• Deep and extensive knowledge of JavaScript and the web development ecosystem (bootstrap, SASS)
• Experience with server-side technologies languages such as Node.js, Bower, Gulp/Grunt
• F/E Unit test framework: Jasmine, Protractor
• B/E Unit test framework: JUnit Mockito
• Knowledge and experience using IDEs such as Eclipse/RAD/IntelliJ,
• Good working experience in Core Java, MVC frameworks, and UML, Design Patterns.
• Experience in Jersey or Rest Easy
• Experience with EJB, Hibernate, Spring Framework
• WebSphere Application Server and DB2 and Oracle DB
• Experience in design and engineering of REST/SOAP based web services.
• Should have experience utilizing best practices and have worked with industry standard design patterns.
• Knowledge of OWASP Top 10 Security Rules
• Proficient understanding of Code version tool like Git/ Bitbucket and SVN
• Familiarity with Continuous Integration and tools such as Maven and Jenkins.
• Experience in distributed Agile SCRUM methodology 

Secondary:

• Hibernate/JPA, jQuery, bootstrap, Webservices, Good communication skills.

Work Experience:  3 to 8 Years

Work Location – Pune (Viman Nagar)

 About Company: Great Places to Work certified company

AIT Global India Pvt. Ltd. (https://aitglobalindia.com/">LINK) is one of the formidable IT Services Organization which has deeper expertise in various areas of Technology to address the critical business priorities of customers from Public Sector, Education, E-Commerce, Healthcare, BFSI, Financial Services, Automobile, Manufacturing Retail and a lot more. Organizations belonging to these industries have to – not only be agile towards the Technological Disruptions and maintain a steady / balanced course towards its business priorities, but also Overcome the Challenges to Maintain Costs & ‘Ensure Long-Term Growth’ as this scenario isn’t going away anytime soon. We are headquartered out of Matawan, New Jersey (USA). In the past one and half decade, we have organically grown from service to service each time exceeding our goals and moving forward towards the next. There are a range of services which we could deliver for the customers that could add value to their business goals or objectives, which help them attain new milestones of growth. With almost a Decade and a Half Years of Happy Customers from different parts of the world for services ranging from Web Technologies, Mobile Technologies, Product Development, DevOps, Data & Analytics, Quality Assurance, Digital Content Management, to emerging Technologies like Artificial Intelligence (AI), Robotic Process Automation (RPA), Cyber Security, Cloud and more... our organization has served customers when it mattered them the most; to help them achieve their business growth priorities. While doing this we now have almost 100 employees working from USA on H1 Visa working in 4 different time zones and in India we have around 200+ Employees, working on different IT projects out of the two locations in Pune.

And of course - As an IT Services Organization we are also helping our customers with Subject Matter Experts from various fields of Technology on a 'Contract to Hire' basis as a part of our Consulting Line of Business.

We have our Registered Office at Wanowrie and our India Development Centre is located at Viman Nagar, E- Space IT Park.

We are proud to be  ISO certified and as https://www.greatplacetowork.in/get-certified/certified-organizations/#mid-size">Great Place to work  certified since last wo consecutive years. AIT Global India feels honoured to have recently certified and featured in https://www.cioreviewindia.com/magazines/rpa-october-2020/#page=28">CIO Review earning recognition among their "Most promising RPA Service Provider" Companies.