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- Proficiency in Angular (v8+) and TypeScript.
- Strong knowledge of HTML5, CSS3, and JavaScript/ES6+.
- Hands-on experience with RxJS for reactive programming.
- Experience with state management libraries like NgRx or similar.
- Familiarity with RESTful APIs and JSON data structures.
- Understanding of authentication and authorization mechanisms (OAuth, JWT).
- Experience with Angular CLI for project setup and management.
- Proficiency in browser developer tools for debugging.
- Strong experience with Jasmine, Karma, or other testing frameworks.
- Familiarity with build tools like Webpack or Vite.


Requirements:
- Minimum 3 years of experience in software development into MERN (React & Node.js ) technology.
- Bachelor degree in Computer Science or IT.
- Must have Hands-On coding expertise of React.js, Reactstrap, NodeJS, MongoDB and ExpressJS.
- Configuring and managing deployment on AWS (EC2 IAM, S3).
- Knowledge of developing REST API using Express framework and front end integration with PUG engine.
- Experience with popular JS libraries like Ember, Babel, Typescript, Webpack, Socket etc.
- Exposure to scm tools like git, Git Hub, CI/CD methods, code coverage tools like SonarQube, etc.
- Good understanding of the object-oriented design and programming concepts, core JavaScript concepts like scope/closures, the event loop and asynchronous callbacks, promises, API formation, POSTMAN API etc.
assist in ERP Development, Implementation and Marketing assist in ERP Development, Implementation and Marketing assist in ERP Development, Implementation and Marketing assist in ERP Development, Implementation and Marketing assist in ERP Development, Implementation and Marketing
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
Category Manager
Role Details :
We are looking for dynamic, open-minded self-starters who enjoy Business Leadership
roles and would like to build a Category in an extremely fast-growing healthcare e-
commerce company impacting millions of Indians.
Key Responsibilities :
- Category Growth : Driving marketplace growth of the relevant category keeping in mind
the consumer and competition.
- PnL : Owning P&L for the relevant category in alignment with business goals. The
Category manager would be responsible for the revenue targets as well as the gross
margins.
- Selection : Responsible for merchandising, assortment planning, option plans pre-
season as well as in season to ensure that the Category is well represented
- Cross-Functional Capabilities : Should be able to fruitfully coordinate with marketing,
supply chain, cataloging, finance / commercial and other functions of the organization.
- Supervision and Monitoring of Operations : Should have prior experience or enough
knowledge & confidence to mentor / supervise merchandising operations. Inbound
planning, Cataloging monitoring & Discount monitoring etc should be managed.
- Marketing promotions : Should drive visibility plans, promotion plans and coordinate the
same between the internal marketing teams and that of the sellers
- Inventory : Forecasting product demand to ensure sustainability of the inventory, in sync
with working capital management. Developing exit strategies for unsuccessful products
- Negotiations : Ensuring that company gets best in the market deals from external
stakeholders through current market trends and awareness
Skills :
- Startup Cultural Fit: willingness to learn, to innovate, to take initiative, to think beyond
conventional dogma, ability to work in a flat organisation
- Strong analytical aptitude in problem solving
- Should be good at multitasking, critical thinking, and comfortable with tactical execution
- Proven track record of finding innovative solutions to business problems

- Understand PHP, JavaScript, and JQuery.
- Have deep knowledge of working with the platform APIs.
- Use version control for Shopify theme development.
- Possess excellent soft skills, such as communication and teamwork.
- Have an extensive portfolio and testimonials of happy clients.
Personality fit
Looking to hire a Backend developer, who wakes up every day with the zeal of learning something new - a mind that is always curious. Not only this, he should be proud to have a good experience on algorithms and understand his technology at the atomic level.
Preliminary requirements for the role
- Should understand the architecture of Node Js language, and must have had at least 1 year of solid experience in writing robust code in this language.
- Should be well versed with basic algorithms on ( array, Linked list, stack, queue)- Yes, we do ask questions associated with time and space complexity for the above-mentioned algorithms
- Thorough understanding of MySQL, in that, creating all types of joins ( inner, outer, left, and right) on multiple tables, views, and triggers are a piece of cake for you.
- Further, you should have a decent understanding of database designs so that you can make quick decisions about normalization, inclusion/exclusion of foreign keys, etc
- Should have a decent understanding of code repository tool such as GitHub
- Should be well versed with the basics of AWS ( understanding of cloud architecture would be a plus)
- Should be aware of the commonly used encryption techniques such as JWT, API encryption, Token management, etc
- Exposure to working in E-commerce related applications as well as in a startup environment would be an add on.
- Be responsible for the research, design, development, and deployment of all products and platforms
- Proficient full stack web developer with experience in building large-scale applications.
- Ensure that the platform remains secure, scalable, sustainable.
- Set the bar for the quality of code, software engineering practices, communication skills, dealing with complexity, and ambiguity.
- Hire all technical roles
Required Skills :
- Strong analytical, problem solving, and troubleshooting skills
- Experience in working with MERN Stack (or any other stack)
- Strong foundation in computer science fundamentals : data structures, algorithms, and coding
- Excellent knowledge of Design Principles/patterns and Architecture Principles
- Expertise on AWS
- Design and build Scalable Web Applications
- Experience in DevOps Processes
Other Skills :
- As a Tech Lead you will be expected to adapt to a dynamic work environment. Stay updated with the latest in technology
- Own the product release end to end
- Ability to think Out of Box to create innovative solutions
- Strong technical acumen and cross-functional familiarity with Product Management and UX
- Experience in a young start-up and build products from scratch
Digital Aristotle is an emerging technology company, headquartered in Bangalore, India, leveraging the modern technologies of artificial intelligence, natural language processing, and machine learning to deliver meaningful insights from data, that can be customized to meet the personal needs of the individual. In other words, Digital Aristotle aims to compile the intelligence of an - Aristotle- and then clone it for individual use. Digital Aristotle can help you analyze data faster, more accurately, and relevant to your individual needs.
Website : http : //www.digitalaristotle.ai/


