AI/ML Engineer

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Job Summary

We are seeking a talented and experienced Full Stack Developer (FSD) to join our team

at Jain Software Solutions. The ideal candidate will have a strong background in both

front-end and back-end development, with a keen understanding of the latest

technologies and best practices in the industry. As a Full Stack Developer, you will be

responsible for designing, developing, testing, and deploying scalable software

solutions that meet our clients' needs.

Responsibilities

● Developing front end website architecture.

● Designing user interactions on web pages.

● Developing back-end website applications.

● Creating servers and databases for functionality.

● Ensuring cross-platform optimization for mobile phones.

● Ensuring responsiveness of applications.

● Working alongside graphic designers for web design features.

● Seeing through a project from conception to finished product.

● Designing and developing APIs.

● Meeting both technical and consumer needs.

● Staying abreast of developments in web applications and programming

languages.

Skills:

● HTML,CSS,JavaScript

● Laravel

● php

● Magento, Wordpress

● MySQL

Corporate Sales Executive.

Preparing sales pitches and relevant collateral

● Doing a thorough mapping of potential clients and effectively prioritizing them and then charting the

sales strategy/approach

● Building strong interpersonal relationships with key client decision-makers (middle/senior

management)

● Making effective sales presentations based on the identified needs of the prospects and handling

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers to identify new features
• Follow emerging technologies

• Spent at least 3 yrs in a solid back end role
• Experience taking a problem to a product solution (module/product)
• Prior experience working with startups and understand the fast-paced, dynamic nature of work

• Javascript, NodeJS
• Client-server architecture
• OOP concepts, including design patterns
• Understanding of RDBMS (MySQL, Postgresql)
• Understanding of REST API
• Familiarity with frameworks such as ExpressJs

• Knowledge of TDD frameworks mocha, chai, jest, etc
• Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
• Basic knowledge of Typescript, NextJs
• Prior experience in fin-tech

• Collaborate with team members to develop high quality software.
• Develop intuitive software that meets and exceeds the needs of the company.
• Professionally maintain all software and create updates regularly to address customer and company concerns.
• Analyze and test programs and products before formal launch. Troubleshoot coding problems quickly and efficiently.
• Designing, developing, and testing UI for mobile and web applications. Build reusable code and libraries for future use.
• Accurately translate user and business needs into functional frontend code

Software Development Engineer – SDE 2.            

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

 Top Skills

You write high quality, maintainable, and robust code, often in Java or C++ or C#

You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.

You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

You solve problems at their root, stepping back to understand the broader context.

You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.

You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.

You recognize and use design patterns to solve business problems.

You understand how operating systems work, perform and scale.

You continually align your work with Amazon’s business objectives and seek to deliver business value.

You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.

You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.

You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

Bachelors or Masters in Computer Science or relevant technical field.

Experience in software development and full product life-cycle.

Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.

Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.

Proficiency in SQL and data modeling.

Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 4-12 years

·         Extensive experience with C#, .Net Core, Web API, Oops, Design patterns & principles.

·         Experience in MySQL is a must and added advantage to have knowledge of NOSQL database.

·         Extensive experience in writing rest full API

·         Experience in using version controls such as GIT, Continuous Integration, Continuous Delivery

·         1-2 year of experience in Angular 2/4/5/6/7/8/9/10/11/12, Typescript, JavaScript, and Bootstrap with Restful API’s is a plus

·         Good to have experience in testing and debugging new programs using