We are looking for a Facebook & Google Ads expert to support our lead strategists with social & search ad campaigns for our clients.
You will be tasked with pulling reports, making optimization recommendations, getting ads live, and making strategy adjustments as needed.
You'll learn how we create and optimize campaigns using our process and conversion techniques that deliver real results and get to share in the success of our marketing/advertising objectives. You will spend most of your time in Google Ads, Facebook & Linkedin & experience with Google Analytics, and Google Tag Manager is a must.
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The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
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Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
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Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Ashish Gupta
Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
Parth Lukhi
Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
InVideo is looking for a Customer Technical Support Representative to drive proper adoption of our product and upsell. You are expected to provide the highest level of customer delight and value. You will work directly with customers. You play a crucial role in engaging with the customer and building a strong relationship between InVideo and the customer. You will act as an advisor and serve as the point of contact for multiple customers. In short, the entire role is to deliver happy, satisfied & loyal customers. You’ll also interact with users as a whole by making and maintaining resources like FAQs, tutorials, troubleshooting guides, and surveys. You’ll keep these concise, up-to-date, and easy-to-find so that the most important information about InVideo is just a click away whenever customers need it.
Responsibilities ============ - Serve as the primary contact for all customer-facing support and service issues - You will be talking to customers over email & live chat. - Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills - Maintain a deep understanding of InVideo products both technically and functionally - Resolve and provide solutions for customer queries. You will be expected to resolve technical and non-technical queries/issues. - Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches - You will investigate problems, verify facts, and figure out resolutions - Skilled at handling multiple queries and upselling. - Discover and document customer pain points to advance current support procedures - Communicate with key team members on common or critical issues, assisting in the resolution of technical issues - Punctual and professional with a project management mindset and can-do attitude - Stay up to date with InVideo tool updates and changes.
Required Qualifications & Skills ======================== - Bachelor’s degree in Engineering/computer science - 0-2 years of customer support experience - Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers - Excellent writing, spoken and email skills
Good to have =========== - Passionate about great customer experience and customer delight - Calm and collected - You will stay calm and can be the rock for those who come to us when they need help - Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need - Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes. - Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Additional notes:
=========== 5.5 days a week.
8-hour shifts for 5 days 4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.
Frontend development experience ● Experience in NextJs, ReactJS, Redux, and component-based design ● Experience in HTML5/CSS3, SASS or LESS ● Experience in Mobile web Specific Technologies Like PWA, Service Workers. ● Experience in Any Unit testing and Flow testing using Jasmine/Karma, Jest Framework ● Experience in Functional Testing using Cypress or any other frameworks ● Knowledge of front-end build tools and frameworks. Webpack and Babel. ● Experience in TDD (test-driven development)] ● Experience of developing and consuming RESTful web services Proficient understanding of
Key Responsibilities: ▪ Defines and generates test concept, test specification, test framework and test scripts. Responsible for Test Architecture, Design and ownership for completeness of test assets. Completeness incudes technical documentation, technical upkeep with latest technology adaptions on an ongoing basis, technical support. ▪ Establishes and maintains test environments and configurations ▪ Develops and maintains test automation frameworks ▪ Deploys and executes automated test scripts ▪ Documents clearly and concisely the bugs encountered during testing and communicate test status ▪ Reproduces and analyses the reported bugs
1. Work with development team to ideate software solutions 2. Design client-side and server-side architecture 3. Build the front-end of applications through appealing visual design 4. Develop and manage well-functioning databases and applications 5. Designing and developing effective APIs 6. Test software to ensure responsiveness and efficiency 7. Troubleshoot, debug and upgrade software 8. Create security and data protection settings 9. Build features and applications with a mobile responsive design 10. Meeting both technical and consumer needs 11. Staying abreast of developments in web applications and programming languages
Qualifications & Requirements:
1. At Least 2 years of proven experience as a Full Stack Developer or similar role 2. Degree in Computer Science, IT, Statistics or relevant field 3. Experience developing both desktop and mobile applications 4. Proficiency with fundamental front-end languages such as HTML/ CSS and JavaScript 5. Familiarity with JavaScript frameworks such as VueJS, React and NodeJS 6. Proficiency with server-side languages such as NodeJS, ExpressJS and Python 7. Knowledge of database technology such as MongoDB, Redis, PostgreSQL 8. Excellent problem-solving and analytical skills 9. Great attention to detail
• Experience with Core Java, J2EE, Spring, Hibernate, HTML/HTML5, JavaScript, Jquery, Web Services. • Understand and use Messaging Based Services techniques. • Working knowledge with MySQL or similar SQL Databases. • Strong knowledge in Object Oriented Concepts with Core Java. • Good understanding and practical experience with Enterprise Java Concepts and Methodologies. • Good understanding of software development process in an agile environment. • Excellent problem solving and troubleshooting skills. • Solid coding practices including documentation, code reviews and unit testing. • Knowledge of Grails, ReactJS, MongoDB and Junit will be an added advantage. • Proficiency with database management is a plus. • Experience with AWS infrastructure, e.g. S3, EC2, database services (RDS). • Contribute to Production Support and debugging across the platform while working with other software engineers. • Strong experience with Application server development - Service layer patterns using Spring.
Specialized Skills:
• Excellent verbal and written communication in English. • Ability to work in a fast-paced environment. • Ability to multi-task on a regular basis. • Ability to accept direction and complete work according to instruction. • Strong analytical skills while maintaining attention to details. • Innovative problem-solving techniques. • Ability to organize, prioritize work, meet deadlines and work independently. • Ability to handle multiple projects and activities in a timely manner. • High Emotional Intelligence for an office environment. • Experience working with office productivity tools; delivery assurance and/or industry standards on deliverables. • Experience working with administrative and/or workflow systems. • Technical leadership of an engineering team to build, deploy, and support a reliable, performant and scalable RESTful platform.
Perks: • Monday to Friday – 5 Days work schedule • Health insurance benefits • Accidental and disability insurance benefits • Opportunity to grow and promote from within • Staff development activities
Do not apply if: • Not having Experience in java, My SQL • Not fluent in speaking, reading, writing English as this position requires fluent English languagebased communication
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Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Ashish Gupta
Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
Parth Lukhi
Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Ashish Gupta
Gen AI Engineer - Fractal Analytics
The process was smooth, and the team was incredibly supportive. A special mention to Eman, who was exceptional - always available with updates and consistently following up with the Fractal team. Her support made the journey seamless.
Parth Lukhi
Senior Software Developer - Bits In Glass
It was a great experience with Cutshort. I would not believe that apart from Naukri and LinkedIn, we could land jobs. But I did through Cutshort.
Apoorv Pandey
Sr. Mobile Developer - Prismberry Technologies Pvt Ltd
The entire journey, right from the interview process to the onboarding, has been absolutely seamless and delightful. Every step was meticulously planned and executed with such precision that it made the experience not just smooth but genuinely enjoyable. Kudos to the team!
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