| Provide estimates for assigned tasks to be performed, at a reasonably granular level |
| Develop test cases to assure quality of code created |
| Monitor and update Jira issues assigned |
| Be available to resolve urgent customer issues, during and outside regular working hours |
| Assist with the execution of test cases in the release phase |
| Develop own skills on the Salesforce platform through the Trailhead training |
| Develop product / domain skills based on available documentation |
| Be a useful team member with healthy work relationships with QA, PM, lead, and Support. |
| Mentor and guide junior team members |
| Review Code |
| Analyze system specifications and translates system requirements to task specifications for junior programmers |
| Conceptualise and propose end to end design |
| Functional Management - Should have managed minmum team size of 5-8 for atleast 2 performance cycles |
Shubham Vishwakarma
Full Stack Developer - Averlon
About Q2ebanking
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Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
Flutter
Swift
NodeJS (Node.js)About AiSensy
AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via WhatsApp.
- Enabling 80,000+ Businesses with WhatsApp Engagement & Marketing
- 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
- Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
- High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
- Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors
Key Responsibilities
- Develop, maintain, and enhance mobile applications using Flutter.
- Collaborate with designers and backend developers to implement scalable and well-architected solutions.
- Create custom UI components, animations, and transitions to enhance user experience.
- Optimize mobile applications for maximum performance, speed, and scalability.
- Conduct code reviews, write unit tests, and ensure high code quality and maintainability.
- Debug and resolve technical issues, ensuring a seamless and bug-free experience for users.
- Implement push notifications, third-party integrations, and RESTful API integrations.
- Keep up-to-date with Flutter updates and mobile development best practices, continuously improving the app’s functionality.
- Contribute to project planning, including timelines, sprint planning, and task allocation.
Qualifications
- 5+ years of experience in mobile application development with at least 3 year of proven experience in Flutter.
- Demonstrable portfolio of Flutter applications in the Google Play Store or Apple App Store.
- Proficient in Flutter, Dart, and mobile development frameworks.
- Solid understanding of the full mobile development lifecycle, including publishing to app stores.
- Experience with RESTful APIs, third-party libraries, and integration of push notifications.
- Knowledge of state management (e.g., Provider, Riverpod, Bloc) and dependency injection.
- Familiarity with version control (e.g., Git) and CI/CD processes for mobile apps.
- Knowledge of both iOS and Android platform guidelines for design and development.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent communication and time management skills.
- Experience with Firebase, GraphQL, or similar backend services.
- Familiarity with native iOS/Android code for advanced customizations in Flutter.
Ruby on Rails (ROR)
Python● Learning new things, asking questions
● Analyzing user feedback with the team to learn on what to build
● Iterating on feedback to continuously improve features
● Building APIs and microservices for a system that can scale to millions of emails per
month
● Working closely with our product designers and frontend developers to provide a
delightful user experience
● TDD to make sure all features work as intended
Qualifications:
● B.Sc. in Computer Science or a related field, or equivalent experience
● 2+ years experience working as a software engineer
● Proficiency in Ruby / Rails or equivalent web development language/framework
● Strong in SQL and relational database such as PostgreSQL
PythonOur Requirement
- Hands on experience in developing test codes using Python and Pytest frameworks for a minimum of 3 years
- Experience in writing test cases for embedded software for a minimum of 1 years
- Experience with Agile Software Workflows such as Scrum
- Experience with Git, Jira and Confluence
- Should be an expert in Python
- Hand on experience with OOPS
- Strong communication skills
- Hands-on experience in API testing & developing automation test script for mobile or tablet devices using Appium
- Ability to identify new testing techniques and tools
- Excellent problem-solving skills
- Excellent team player and exhibit a positive attitude
- Strong collaboration, oral and written skills
Preferred Skills:
- Strong understanding of Bluethooth, BLE, understanding of WiFi (802.11a/b/g/n)
- Ability to propose new ideas on how to improve customer satisfaction and quality of product
- Ability to carefully examine requirements and specifications to anticipate quality issues and provide timely feedback when specifications are incomplete or inaccurate
- Experience testing Firmware is plus
- Develop and implement unit and integration test cases and scripts for embedded firmware
Other Important Criteria's
- Required Educational Qualifications: Minimum B.E/B.Tech with 60% in academics.
- Min. Experience Required: 8 years.
- Should be able to join immediately or within 15 days
NodeJS (Node.js)
JavascriptResponsibilities:
- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.
- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.
- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.
- Implement data migration and transformation tasks between different data sources.
- Write efficient and reusable code, following best practices and coding standards.
- Conduct thorough testing and debugging of applications to identify and fix issues promptly.
- Collaborate with DevOps team to deploy applications on servers or cloud platforms.
- Continuously monitor application performance and optimize it for scalability and reliability.
- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.
Requirements:
- Strong proficiency in Node.js and JavaScript.
- Solid understanding of server-side development and asynchronous programming concepts.
- Experience working with NoSQL databases (e.g., MongoDB).
- Knowledge of database design and query optimization techniques.
- Familiarity with web application security principles and best practices.
- Proficiency in using version control systems (e.g., Git).
- Good understanding of agile development methodologies.
- Excellent problem-solving and analytical skills.
- Effective communication and collaboration abilities.
Skills Required -
- No handholding
- Logical thinking (scenario)
- API testing (POSTMAN)
- Database SQL (think of null & able to write join query)
- Why & when regression and different types of testing
- Able to write test case
- Web testing
Javascript· Oracle CPQ Configuration/BML Development knowledge to meet documented business process requirements.
· Develop and support Configuration, Commerce, integrations, reports, workflow, BML and custom development in a CPQ environment.
· Working knowledge on complex product hierarchy and pricing models
· Expertise in BOM, Integrations
· Good knowledge in REST APIs, CSS, Java Script (CPQJS APIs) and XSL.
· Experience in handling CPQ Migrations and release upgrades.
· Better understanding of CPQ best practices and addressing performance related issues.
· Should be able to troubleshoot and resolve the system issues
· Playing a critical role in testing, evaluating and delivering high quality end product.
· Sound knowledge in Quote to Cash process.
The work you do will be critical to developing a portfolio that will contribute to our long-term growth strategy.
Responsibilities-
● Growing and managing The Giving Table
● Sending receipts to donors:
● Leading and managing CSR reporting:
● Proposal Writing:
Must-haves
● MBA degree in any specialisation
● 1-2 years of corporate fundraising or sales experience
● Good written and verbal communication skills
● An incredible passion for our mission that invigorates and excites everyone with whom you share it with
● A collaborative mindset and ability to work with teams cross-functionally to deepen and expand donor engagement
● Drive and sophistication, excited by the opportunity to help shape the future of the fundraising department and the organisation as a whole
● Highly developed interpersonal skills with the presence and personal style to represent the organisation to multiple constituents
React.jsNodeJS (Node.js)
MongoDBJob Description
Responsibilities
-
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
-
Binding of UI elements to JavaScript object models
-
Creating RESTful services with Node.js
-
Architect scalable web architectures
-
Work in a cross-functional team to deliver a complete user experience
-
Create Unit and Integration tests to ensure the quality of code
-
Be responsive to change requests and feature requests
-
Write code that is cross-platform and cross-device compatible
-
Ability to wear many hats and learn new technologies quickly
Qualifications
Experience
-
2-3 years minimum in creating complex HTML based solutions
-
Detail oriented experience as a Web Developer creating Angular based solutions
-
1-2 years with Node.js and Express
-
Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
-
Experience using asynchronous RESTful services (JSON)
Requirements
-
Fluent knowledge of latest HTML/CSS standards and best practices
-
Working knowledge of JavaScript and AngularJS
-
Working knowledge of Node.js and Express
-
Solid Understanding of HTTP protocol and how server-side code is processed on the client
-
Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)
-
Working knowledge of front end optimization and performance techniques
-
Obsession with lean, clean and organized front-end code
-
Cross-browser development and troubleshooting
-
Experience building Responsive websites for web, tablet and mobile devices
-
Eye for details is crucial
-
Able to handle multiple projects and competing deadlines
-
Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
-
Portfolio of work required. Include examples of all areas of interaction design (user flows, wireframes, final graphical display)
iOS App Development
Objective CSwift
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Full Stack Developer - Averlon