Development Manager

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

• Strong Software Development & DSA Profile
• Mandatory (Experience): Must have 2+ YOE in Software Development (preferably in product-based companies)
• Mandatory (Skills 1): Must have proficiency in programming languages such as C++, Java, or Python
• Mandatory (Skills 2): Must have strong expertise in scalable systems and applied DSA in practice
• Mandatory (Skills 3): Must have strong understanding of System Design (liek HLD, LLD, microservices, caching, database scaling)

Position – Python Developer

Location – Navi Mumbai

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

Objectives of this Role:

• Design and implement efficient, scalable backend services using Python.
• Work closely with healthcare domain experts to create innovative and accurate diagnostics solutions.
• Build APIs, services, and scripts to support data processing pipelines and front-end applications.
• Automate recurring tasks and ensure robust integration with cloud services.
• Maintain high standards of software quality and performance using clean coding principles and testing practices.
• Collaborate within the team to upskill and unblock each other for faster and better outcomes.

Primary Skills – Python Development

• Proficient in Python 3 and its ecosystem
• Frameworks: Flask / Django / FastAPI
• RESTful API development
• Understanding of OOPs and SOLID design principles
• Asynchronous programming (asyncio, aiohttp)
• Experience with task queues (Celery, RQ)
• Rust programming experience for systems-level or performance-critical components

Testing & Automation

• Unit Testing: PyTest / unittest
• Automation tools: Ansible / Terraform (good to have)
• CI/CD pipelines

DevOps & Cloud

• Docker, Kubernetes (basic knowledge expected)
• Cloud platforms: AWS / Azure / GCP
• GIT and GitOps workflows
• Familiarity with containerized deployment & serverless architecture

Bonus Skills

• Data handling libraries: Pandas / NumPy
• Experience with scripting: Bash / PowerShell
• Functional programming concepts
• Familiarity with front-end integration (REST API usage, JSON handling)

 Other Skills

• Innovation and thought leadership
• Interest in learning new tools, languages, workflows
• Strong communication and collaboration skills
• Basic understanding of UI/UX principles

To know more about us – https://haystackanalytics.in

• Review code and assign claims to diaries as needed.
• Act as a point of contact for field in investigation and examine and investigate details of claim.
• Determine required reserves and place on claims in accordance with the delegation of authority.
• Corresponds with claimant and witnesses, also consult with police, hospital records, and with other experts as part of the claim’s investigation and settlement process.
• Negotiates claims and settlement for claims with required approvals as required by the delegation of authority.
• Submit claims to TPA per requirements including litigated claims and provide all required documentation to TPA and legal department.
• Communicate any trends or opportunities for correction at field locations to supervisor or safety and loss prevention personnel.
• Complete reports or other analysis as directed.
• Engage with internal teams and external customers in alignment with the company’s mission, values, and diversity principles.

Job Responsibilities:

● Design, test, and build scalable backend python services

● Closely collaborate with marketing and product teams to build innovative, robust, and easy-to-use features that serve.

● Developing high-quality code based on detailed designs that cater to the product requirements.

● Responsible for troubleshooting, testing, and maintaining the core product software and databases to ensure strong optimization and functionality

Required Skills:

● Degree in Computer Science, Software Engineering or equivalent.

● Minimum 3+ years experience in software development.

● Expertise in Python 3.7, Django 2.2+, and REST APIs.

● Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment

● Hands-on, self-starter, capable of working independently

● True love for technology and what you do

● Maniacal attention to detail

Job Role and Responsibilities :

What you will be doing :

- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs

- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams

- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly

- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas

- Conceptualize and create educational product and solution content for a variety of platforms

- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time

- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements

- Have strong solution skills in translating customer needs to product functionalities.

- Work with the leadership team in planning the product roadmap

- Convert ideas to prototypes and demonstrate them to the key partners

- Represent the company in product or domain-specific conferences and event

What we are looking for :

- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS

- 2+ years of Development/QA/Testing/Test Automation experience is a must

- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must

- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts

- Excellent strategic thinking and prioritization skills.

- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals

- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation

- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive

- Experience with SCRUM/Agile development process

Job Title: Content Writer

Location: Aliganj, Lucknow, Uttar Pradesh

Job Type: Full-Time, Onsite

Working Days: 6 Days/Week

Salary: ₹15,000 - ₹25,000 per month

Experience: 1-3 Years

Vacant Positions: 4

Job Description: We are seeking a talented Content Writers to join our team in Aliganj, Lucknow, Uttar Pradesh. The ideal candidate will have 1-3 years of experience in content writing and a strong grasp of English. You will be responsible for creating engaging and compelling content across various platforms.

Requirements:

1. 1-3 years of experience in content writing.
2. Excellent writing, editing, and proofreading skills.
3. Ability to create content that is engaging and SEO-friendly.
4. Strong research skills to produce high-quality content.
5. Candidates must be based in or near Lucknow.
6. Must have capacity of writing minimum 4k words per day.

Interview Process:

Only face-to-face interviews will be scheduled.

If you are passionate about writing and meet the above criteria, we would love to hear from you!

Apply Now!!

• Understanding client requirements and pitching the relevant solution
• Active front-end selling and cross-selling to potential buyers over the platform
• Coordinating with the company's partners to close deals
• Delivering daily progress, revenue and activity reports for all clients
• Analyzing research, recommending and implementing processes and systems
• Working with the operations and technology teams to ensure efficient delivery of the project as per the guidelines
• Acquiring outbound clients through social media and networks
• Keeping track of all the documentation required for a transaction
• Helping both buyers and sellers in an ongoing transaction

• Degree in Engineering, business studies, management, commerce or any related area is preferred
• Experience in B2B sales is preferred
• Good communication skills (both English and Hindi)
• Proficiency in Google suite and other productivity software
• Demonstrated initiative, boldness and flexibility

• Web application development experience in HTML5, CSS3, Javascript (including new ES features), Python
• Hands-on experience in any one of the python-based backend frameworks like Django or Flask or Pyramid along with end to end testing
• Hands-on experience in building high performant React applications
• Hands-on experience working with Object Oriented JavaScript (OOJS), JavaScript libraries and their practical uses in building complex interactive experiences
• Hands-on experience working with TDD in JS with the help of frameworks like Mocha, Chai, Jest, Enzyme, React Testing Library etc.
• In depth knowledge of SQL is a must. SQL Technologies that are desired are MySQL, PostGres, Oracle
• Experience in state management libraries like Redux and MobX
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Familiarity with various component libraries and design systems
• Proficient in using media queries and CSS frameworks like bootstrap or foundation for implementing responsive web design patterns in the applications
• Knowledge of common JavaScript design patterns
• Experience in owning Code Quality and Code Review processes
• Experience on Node.js is an advantage
• Work "in the trenches" with junior developers to implement large features that wow our clients
• Partner with Managers, Business Analysts, and test analysts to develop realistic implementation plans with a focus on quality, sustainability, and delivering value to our clients
• Stand up for coding best practices that ensure quality products: automated testing, unit testing, agile development, continuous integration, code reviews, and technical design
• Improve technical skills of self and the team
• Research industry trends and web technologies, and promote adoption of best-in-class web tools and technologies
• Understand client business issues and actively participate in designing solutions and features that meet client needs
• Take initiative to advance the quality, responsiveness, architecture, or design of our solution, if you want to make it happen you can.
• Excellent organizational and task management skills
• Strong oral and written communication skills
• Ability to work in global cross-office teams
• Fluency in English is required