Sr Engineering Manager

You will own the end to end implementation and operation of AI powered outbound campaigns for our clients. That means taking a client brief, understanding their target market, building the systems that research and engage prospects, and making sure those systems run reliably without hand holding.

This is not a "connect two Zapier steps and call it automation" kind of role. You will be designing multi step workflows where AI agents research companies, enrich data through APIs, personalize messaging intelligently, and deliver outputs into client tools. Each campaign is a custom system with moving parts that need to work together cleanly.

What your weeks will look like:

You will onboard new clients, understand their ICP and outreach goals, then build and deploy the technical infrastructure to execute those campaigns. You will monitor live campaigns, troubleshoot when something breaks, and optimize for better results over time. You will hop on video calls with clients when needed, but the bulk of your time is building and maintaining systems that work.

Specifically, you will:

Build and manage complex n8n workflows that pull data from multiple sources, enrich it through APIs and AI, and deliver personalized outputs. Design Airtable bases that structure client data, automate processing, and integrate with external tools. Set up and manage email infrastructure: domains, deliverability, sending sequences. Use AI tools (Claude, GPT) to build research and personalization layers into client workflows. Handle client onboarding, ongoing communication, and technical troubleshooting. Own your campaigns. When something breaks at 2 PM on a Tuesday, you fix it. When a client asks why response rates dropped, you investigate and have an answer.

Who This Is For

You are someone who figures things out. You read documentation, test until it works, and do not give up when the first approach fails. You have strong technical intuition even if you are not a traditional developer. You understand how APIs work, how data flows between systems, and how to debug when something is not behaving as expected.

You follow AI developments closely. Not casually. You know the practical performance difference between Claude Opus 4.6 & GPT 5.4 🙃, you have opinions on which tools are overhyped, and you have probably built something with AI that you are proud of, even if it was just for yourself.

You are hungry. Not in a cliché motivational poster way. You genuinely want to get better at what you do, you take ownership of your work, and you do not need someone checking in on you every few hours to make sure you are making progress.

Core skills (non negotiable):

• n8n: You have built workflows and understand how nodes, data flow, and error handling work.
• AI tools: Regular, meaningful use of Claude or ChatGPT. You know how to prompt effectively and understand the limitations.
• Technical aptitude: You pick up new tools fast and figure things out from documentation, not tutorials.
• English proficiency: Written and spoken. You will be communicating with international clients.

Great to have (you can learn these on the job):

Experience with cold email and outbound systems (Smartlead, Instantly, or similar). Understanding of email deliverability (SPF, DKIM, domain setup). API integration and webhook experience. Data enrichment workflows using tools like Apollo, web scraping, or similar.

Work Setup

Fully remote. Work from anywhere. 5 day week. You manage your own schedule as long as the work gets done and you are available for client calls when needed.

Why This Role Is Different

You are not joining a company to work on traditional endangered tech job, but working with AI all day long, and deploying it's outbound systems for clients. You are building and running AI infrastructure for organizations that most people only see on TV. The problems you solve are genuinely novel. There is no tutorial for most of what we do. You will learn faster here in 3 months than you would in years at most places, because we operate at the intersection of AI, automation, and high stakes client work.

If you are the kind of person who gets excited about building systems that actually work in the real world, not just demos, this is your role.

How to Apply

If you have a portfolio of n8n workflows, Airtable bases, or any AI projects you have built, include links. We value what you have actually built over what is listed on your resume. Practical proof of work is valued 100x than just writing cool things in your application.

AVOID WRITING USING AI ANYWHERE IN YOUR APPLICATION. WE WORK WITH AI ALL DAY. ANY APPLICATIONS WRITTEN USING AI WILL NOT BE READ AND WILL BE REMOVED BY OUR AI QUALIFIER AGENT ITSELF 🙂

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience. 

Responsibilities:

• Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
• Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
• Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
• Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
• Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
• Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
• Create reports, dashboards, and NOW-Performance Analytics widgets.
• Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
• Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
• Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.

Requirements:

• Several years of experience in the development environment with a focus on ServiceNow.
• Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
• Excellent programming/scripting skills, ideally in JavaScript.
• Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
• ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
• Strong communication skills with very good English language skills (German skills are a plus).
• A degree in computer science or comparable training is required.

Skills & Requirements

ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).

We are looking for a detail-oriented individual to join our team as a travel desk analyst. The responsibilities of the travel desk analyst include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel analyst desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel desk analyst is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Responsibilities:

·        Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.

·        Negotiating preferred rates with vendors of direct travel.

·        Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.

·        Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.

·        Assisting with any travel-related issues that may arise.

·        Researching travel deals and evaluating prices and services.

·        Arranging travel accommodations for business visitors.

·        Creating, optimizing, and monitoring corporate travel policies.

·        Preparing travel budget reports.

·        Analysing and preparing reports on travel spend.

Requirements:

·        A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.

·        A minimum of 2 years’ experience in the travel industry.

·        Certification in travel or hospitality may be advantageous.

·        Knowledge of travel management processes.

·        The ability to build and maintain positive relationships with vendors of direct travel

·        Excellent attention to detail and organizational skills.

·        Good communication, customer service, and interpersonal skills.

·        A basic understanding of Geography.

·        Strong computer skills.

• 3+ years experience leading a team of DevOps engineers
• 8+ years experience managing DevOps for large engineering teams developing cloud-native software
• Strong in networking concepts
• In-depth knowledge of AWS and cloud architectures/services.
• Experience within the container and container orchestration space (Docker, Kubernetes)
• Passion for CI/CD pipeline using tools such as Jenkins etc.
• Familiarity with config management tools like Ansible Terraform etc
• Proven record of measuring and improving DevOps metrics
• Familiarity with observability tools and experience setting them up
• Passion for building tools and productizing services that empower development teams.
• Excellent knowledge of Linux command-line tools and ability to write bash scripts.
• Strong in Unix / Linux administration and management,

KEY ROLES/RESPONSIBILITIES:

• Own and manage the entire cloud infrastructure
• Create the entire CI/CD pipeline to build and release
• Explore new technologies and tools and recommend those that best fit the team and organization
• Own and manage the site reliability
• Strong decision-making skills and metric-driven approach
• Mentor and coach other team members

• ReactJS
• AngularJS HTML/
• CSS
• Javascript/jQuery
• AWS Knowledge
• Microservices and Nanoservices along with a monolith.

• If you want to work on a high scale production grade mission-critical app in a fun, relaxed
• and sometimes crazy environment
• Opportunity to work in the region's ONLY AWS Certified Advanced consulting partner with a
• chance to get trained by AWS solution architects and get certified.

• Should have 3 to 5 year’s hands-on experience in testing Desktop & Web Applications. 
• Should have worked on Desktop & Web automation. 
• Automation expertise using Java, Selenium, SikuliX 
• Experience having automated in an Agile environment. 
• Experience with issue tracking tool (JIRA) and reporting tools. 
• Experience with source code management and build tools - Git, SVN, Maven 
• Experience with continuous integration using bamboo/Jenkins.  

Good to have:  

• Strong knowledge of current automation trends. 

  
Skills & tool set: 

• Programming language: Java 
• Automation tool: SikuliX, Selenium 
• Others: Jira, GIT, Maven, Gradle, Bamboo, TestNG, Charles, Fiddler, JIRA, Zephyr.