Senior Platform Engineer
at Full stack fleet software company (Established startup)
● Good understanding of how the web works
● Experience with at least one language like Java, Python etc
● Good with Shell scripting
● Experience with *Nix based operating systems
● Experience with k8s, containers
● Fairly good understanding of AWS/GCP/Azure
● Troubleshoot and fix outages and performance issues in infrastructure stack
● Identify gap and design automation tools for all feasible functions in infrastructure
● Good verbal and written communication skills
● Drive SLA/SLO of team
Benefits
This is an opportunity to work on a fairly complex set of systems and improve
them. You will get a chance to learn things like “how to think about code
simplicity”, “how to write for maintainability” and several other things.
● Comprehensive health insurance policy.
● Flexible working hours and a very friendly work environment.
● Flexibility to work either in the office (post Covid) or remotely.
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Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Excellent communication skills
Open to work on EST time zone(6pm to 3am)
Technical Skills:
· In depth understanding of DevSecOps process and governance
· Understanding of various branching strategies
· Hands on experience working with various testing and scanning tools (ex. SonarQube, Snyk, Blackduck, etc.)
· Expertise working with one or more CICD platforms (ex. Azure DevOps, GitLab, GitHub Actions, etc)
· Expertise within one CSP and experience/working knowledge of a second CSP (Azure, AWS, GCP)
· Proficient with Terraform
· Hands on experience working with Kubernetes
· Proficient working with GIT version control
· Hands on experience working with monitoring/observability tool(s) (Splunk, Data Dog, Dynatrace, etc)
· Hands on experience working with Configuration Management platform(s) (Chef, Saltstack, Ansible, etc)
· Hands on experience with GitOps
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
This company is a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for very hands-on SRE (Site Reliability Engineering) engineers with 3 to 6 years of experience. The person will be part of team that is responsible for designing & implementing automation from scratch for medium to large scale cloud infrastructure and providing 24x7 services to our North American / European customers. This also includes ensuring ~100% uptime for almost 50+ internal sites. The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.
This person MUST have:
- B.E Computer Science or equivalent
- 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
- 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
- 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
- 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
- Experience configuring/maintaining one monitoring tool.
- Excellent verbal & written communication skills.
- Candidates with certifications - AWS, GCP, CKA, etc will be preferred
- Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).
Experience:
- Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2 or Build & Deploy..
Location:
- Remotely, anywhere in India
Timings:
- The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Araali Networks is seeking a highly driven DevOps engineer to help streamline the release and deployment process, while assuring high quality.
Responsibilities:
Use best practices to streamline the release process
Use IaC methods to manage cloud infrastructure
Use test automation for release qualification
Skills and Qualifications:
Hands-on experience in managing release pipelines
Good understanding of public cloud infrastructure
Working knowledge of python test frameworks like pyunit, and automation tools like Selenium, Cucumber etc
Strong analytical and debugging skills
Bachelor’s degree in Computer Science
About Araali:
Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.
The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation.
The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve client experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Skills and Qualifications
- BSc in Computer Science, Engineering or relevant field
- Experience as a DevOps Engineer or similar software engineering role
- Proficient with git and git workflows
- Good knowledge of Node or Python
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech
to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering,
AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We
are one of the top & the fastest growing partners for Google Cloud and AWS globally with
over 2,500 clients successfully moved to cloud.
What we believe?
1. Best practices are overrated
○ Implementing best practices can only make one n ‘average’ .
2. Honesty and Transparency
○ We believe in naked truth. We do what we tell and tell what we do.
3. Client Partnership
○ Client - Vendor relationship: No. We partner with clients instead.
○ And our sales team comprises 100% of our clients.
How we work?
It’s all about being Happier first. And rest follows. Searce work culture is defined by
HAPPIER.
1. Humble: Happy people don’t carry ego around. We listen to understand; not to
respond.
2. Adaptable: We are comfortable with uncertainty. And we accept changes well. As
that’s what life's about.
3. Positive: We are super positive about work & life in general. We love to forget and
forgive. We don’t hold grudges. We don’t have time or adequate space for it.
4. Passionate: We are as passionate about the great street-food vendor across the
street as about Tesla’s new model and so on. Passion is what drives us to work and
makes us deliver the quality we deliver.
5. Innovative: Innovate or Die. We love to challenge the status quo.
6. Experimental: We encourage curiosity & making mistakes.
7. Responsible: Driven. Self motivated. Self governing teams. We own it.
Are you the one? Quick self-discovery test:
1. Love for cloud: When was the last time your dinner entailed an act on “How would
‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did
the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on
vacation, and ended up helping the gas station owner saasify his 7 gas stations
across other geographies.
3. Compassion for customers: You listen more than you speak. When you do speak,
people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can
attempt to take humanity to Mars, why can’t we take your business to run on cloud ?
Your bucket of undertakings:
This position will be responsible to consult with clients and propose architectural solutions
to help move & improve infra from on-premise to cloud or help optimize cloud spend from
one public cloud to the other.
1. Be the first one to experiment on new age cloud offerings, help define the best
practise as a thought leader for cloud, automation & Dev-Ops, be a solution
visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs
evolve
3. Use your experience in Google cloud platform, AWS or Microsoft Azure to build
hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project
deliverables around core Cloud based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met;
deliver quality results.
6. Participate in technical reviews of requirements, designs, code and other artifacts
7. Identify and keep abreast of new technical concepts in google cloud platform
8. Security, Risk and Compliance - Advise customers on best practices around access
management, network setup, regulatory compliance and related areas.
Accomplishment Set
● Passionate, persuasive, articulate Cloud professional capable of quickly establishing
interest and credibility
● Good business judgment, a comfortable, open communication style, and a
willingness and ability to work with customers and teams.
● Strong service attitude and a commitment to quality.
● Highly organised and efficient.
● Confident working with others to inspire a high-quality standard.
Education, Experience, etc.
1. Is Education overrated? Yes. We believe so. However there is no way to locate you
otherwise. So unfortunately we might have to look for a Bachelor's or Master's
degree in engineering from a reputed institute or you should be programming from
12. And the latter is better. We will find you faster if you specify the latter in some
manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the
new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives
those fancy degrees!
3. 1 - 5 years of experience with at least 2 - 3 years of hands-on experience in Cloud
Computing (AWS/GCP/Azure) and IT operational experience in a global enterprise
environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platf
- As a DevOps engineer, you will be responsible for
- Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
- Creation of CI/CD pipelines to ensure smooth delivery of projects.
- Proactive Monitoring of overall infrastructure (Logs/Resources etc)
- Deployment of application to various cloud environments.
- Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
- Practice and implement best practices in every aspect of project deliverable.
- Keeping yourself up to date with new frameworks and tools and enabling the team to use them.
Skills Required
- Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
- Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
- Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
- Web Server/Application Server deployments and administration.
- Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
- Work experience of at least 1 year in the following are mandatory.
If you do not have the relevant experience, please do not apply.
- Any cloud provider (AWS, GCP, Azure, OpenStack)
- Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
- Scripting languages (PHP, Python, Shell, Bash, etc.?
- Docker or Kubernetes
- Troubleshoot and debug infrastructure Network and operating system issues.
- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship.
- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.
- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.
Responsibilities :
- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).
- Provide level-3 technical support on your customer's most complex issues
- Lead implementation of low-level security controls in Cloud environments, for services, server and containers
- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.
- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.
- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.
- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.
- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.
- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.
- Be team-oriented, but with a bias towards action to get things done for your customers.
Requirements : Strong cloud security knowledge & experience including :
- End-to-end enterprise security processes
- Cloud security - cloud migrations & shift in security requirements, tooling & approach
- Hands-on DevOps, DevSecOps architecture & automation (critical)
- 4+ years experience in security consulting and project/program management serving cybersecurity customers.
- Complex, level 3 technical support
- Remotely diagnosing & resolving DevSecOps issues in customer environments
- Interacting with CloudPassage Engineering team with customer issue reproduction
- Experience working in a security SaaS company in a startup environment.
- Experience working with Executive and C-Level teams.
- Ability to build and maintain strong relationships with internal and external constituents.
- Excellent organization, project management, time management, and communication skills.
- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
- Analytical both quantitatively and qualitatively.
- Excellent verbal and written communication skills.
- Security certifications (Security +, CISSP, etc.).
Expert Technical Skills :
- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.
- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.
- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.
Proficient Technical Skills :
- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).
- CI/CD processes and environments.
Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.