
• Hands-on experience in Azure.
• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RARA Now.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, and container technologies. e.g., Docker, Infrastructure as Code such as Terraform, and K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, and CI/CD.

About RaRa Now
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RaRa Now revolutionizing Instant and Same-day delivery through tech-innovation for the safest, fastest, and most affordable delivery service.
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Review Criteria
- Strong DevOps /Cloud Engineer Profiles
- Must have 3+ years of experience as a DevOps / Cloud Engineer
- Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
- Must have strong hands-on experience in Linux administration and system management
- Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
- Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
- Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
- Must be proficient in scripting languages such as Python or Bash for automation
- Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
- Top tier Product-based company (B2B Enterprise SaaS preferred)
Preferred
- Experience in multi-tenant SaaS infrastructure scaling.
- Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.
Role & Responsibilities
We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.
Key Responsibilities:
- Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
- Build and optimize CI/CD pipelines to support rapid release cycles.
- Manage containerization & orchestration (Docker, Kubernetes).
- Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
- Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
- Drive cloud security automation (IAM, SSL, secrets management).
- Partner with engineering teams to embed DevOps into SDLC.
- Troubleshoot production issues and drive incident response.
- Support multi-tenant SaaS scaling strategies.
Ideal Candidate
- 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
- Strong expertise in AWS, Azure, or GCP.
- Strong expertise in LINUX Administration.
- Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
- Proficient in Terraform/Ansible/CloudFormation.
- Strong scripting skills (Python, Bash).
- Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
- Strong grasp of cloud security best practices.
To design, automate, and manage scalable cloud infrastructure that powers real-time AI and communication workloads globally.
Key Responsibilities
- Implement and mange CI/CD pipelines (GitHub Actions, Jenkins, or GitLab).
- Manage Kubernetes/EKS clusters
- Implement infrastructure as code (provisioning via Terraform, CloudFormation, Pulumi etc).
- Implement observability (Grafana, Loki, Prometheus, ELK/CloudWatch).
- Enforce security/compliance guardrails (GDPR, DPDP, ISO 27001, PCI, HIPPA).
- Drive cost-optimization and zero-downtime deployment strategies.
- Collaborate with developers to containerize and deploy services.
Required Skills & Experience
- 4–8 years in DevOps or Cloud Infrastructure roles.
- Proficiency with AWS (EKS, Lambda, API Gateway, S3, IAM).
- Experience with infrastructure-as-code and CI/CD automation.
- Familiarity with monitoring, alerting, and incident management.
What Success Looks Like
- < 10 min build-to-deploy cycle.
- 99.999 % uptime with proactive incident response.
- Documented and repeatable DevOps workflows.
Responsibilities
● Work with application development teams to identify and understand their operational pain points.
● Document these challenges and define goals to be achieved by the infrastructure team.
● Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.
● Rollout tools and processes with heavy focus on automation.
● Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.
● Co-own the responsibility with application development teams to ensure the reliability of services.
● Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services
● Establish and implement administrative and operational best practices in the application development teams.
● Find avenues to reduce infrastructure costs and drive optimization in all services.
Qualifications
● 5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)
● Experience with git, CI / CD, Docker, etc
● Experience in working with infrastructure as code (Terraform, etc).
● Strong Linux Shell scripting experience
● Experience with one of the programming languages like Python, Java, Kotlin, etc.
Job Summary:
We are looking for a highly skilled and experienced DevOps Engineer who will be responsible for the deployment, configuration, and troubleshooting of various infrastructure and application environments. The candidate must have a proficient understanding of CI/CD pipelines, container orchestration, and cloud services, with experience in AWS services like EKS, EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment. The DevOps Engineer will be responsible for monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration, among other tasks. They will also work with application teams on infrastructure design and issues, and architect solutions to optimally meet business needs.
Responsibilities:
- Deploy, configure, and troubleshoot various infrastructure and application environments
- Work with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment
- Monitor, automate, troubleshoot, secure, maintain users, and report on infrastructure and applications
- Collaborate with application teams on infrastructure design and issues
- Architect solutions that optimally meet business needs
- Implement CI/CD pipelines and automate deployment processes
- Disaster recovery and infrastructure restoration
- Restore/Recovery operations from backups
- Automate routine tasks
- Execute company initiatives in the infrastructure space
- Expertise with observability tools like ELK, Prometheus, Grafana , Loki
Qualifications:
- Proficient understanding of CI/CD pipelines, container orchestration, and various cloud services
- Experience with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc.
- Experience in monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration
- Experience in architecting solutions that optimally meet business needs
- Experience with scripting languages (e.g., Shell, Python) and infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation)
- Strong understanding of system concepts like high availability, scalability, and redundancy
- Ability to work with application teams on infrastructure design and issues
- Excellent problem-solving and troubleshooting skills
- Experience with automation of routine tasks
- Good communication and interpersonal skills
Education and Experience:
- Bachelor's degree in Computer Science or a related field
- 5 to 10 years of experience as a DevOps Engineer or in a related role
- Experience with observability tools like ELK, Prometheus, Grafana
Working Conditions:
The DevOps Engineer will work in a fast-paced environment, collaborating with various application teams, stakeholders, and management. They will work both independently and in teams, and they may need to work extended hours or be on call to handle infrastructure emergencies.
Note: This is a remote role. The team member is expected to be in the Bangalore office for one week each quarter.
Expert troubleshooting skills.
Expertise in designing highly secure cloud services and cloud infrastructure using AWS
(EC2, RDS, S3, ECS, Route53)
Experience with DevOps tools including Docker, Ansible, Terraform.
• Experience with monitoring tools such as DataDog, Splunk.
Experience building and maintaining large scale infrastructure in AWS including
experience leveraging one or more coding languages for automation.
Experience providing 24X7 on call production support.
Understanding of best practices, industry standards and repeatable, supportable
processes.
Knowledge and working experience of container-based deployments such as Docker,
Terraform, AWS ECS.
of TCP/IP, DNS, Certs & Networking Concepts.
Knowledge and working experience of the CI/CD development pipeline and experience
of the CI/CD maturity model. (Jenkins)
Knowledge and working experience
Strong core Linux OS skills, shell scripting, python scripting.
Working experience of modern engineering operations duties, including providing the
necessary tools and infrastructure to support high performance Dev and QA teams.
Database, MySQL administration skills is a plus.
Prior work in high load and high-traffic infrastructure is a plus.
Clear vision of and commitment to providing outstanding customer service.
Skills Required:
- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills
Role Introduction
• This role involves guiding the DevOps team towards successful delivery of Governance and
toolchain initiatives by removing manual tasks.
• Operate toolchain applications to empower engineering teams by providing, reliable, governed
self-service tools and supporting their adoption
• Driving good practice for consumption and utilisation of the engineering toolchain, with a focus
on DevOps practices
• Drive good governance for cloud service consumption
• Involves working in a collaborative environment and focus on leading team and providing
technical leadership to team members.
• Involves setting up process and improvements for teams on supporting various DevOps tooling
and governing the tooling.
• Co-ordinating with multiple teams within organization
• Lead on handovers from architecture teams to support major project rollouts which require the
Toolchain governance DevOps team to operationally support tooling
What you will do
• Identify and implement best practices, process improvement and automation initiatives for
improvement towards quicker delivery by removing manual tasks
• Ensure best practices and process are documented for reusability and keeping up-to date on
good practices and standards.
• Re-usable automation and compliance service, tools and processes
• Support and management of toolchain, toolchain changes and selection
• Identify and implement risk mitigation plans, avoid escalations, resolve blockers for teams.
Toolchain governance will involve operating and responding to alerts, enforcing good tooling
governance by driving automation, remediating technical debt and ensuring the latest tools
are utilised and on the latest versions
• Triage product pipelines, performance issues, SLA/SLO breaches, service unavailable along
with ancillary actions such as providing access to logs, tools, environments.
• Involve in initial / detailed estimates during roadmap planning or feature
estimation/planning of any automation identified for a given toolset.
• Develop, refine, and tune integrations between various tools
• Discuss with Product Owner/team on any challenges from implementation, deployment
perspective and assist in arriving probable solution and escalate any risks to get them
resolved w.r.t DevOps toolchain.
• In consultation with Head of DevOps and other stake holders, prioritization of items, item-
task breakdown; accountable for squad deliverables for sprint
• Involve in reviewing current components and plan for upgrade and ensure its communicated
to wider audience within Organization
• Involve in reviewing access / role and enhance and automate provisioning.
• Identify and encourage areas for growth and improvement within the team e.g conducts
regular 1-2-1’s with squad members to provide support, mentoring and goal setting
• Involve in performance management ,rewards and recognition of team members, Involve in
hiring process.• Plan for upskill of team to know about tools and perform tasks. Ensure quicker onboarding
of new joiners/freshers to team to be productive.
• Review ticket metrics to measure the health of the project including SLAs and plan for
improvement.
• Requirement for on call for critical incidents that happen Out of Hours, based on tooling SLA.
This may include planning standby schedule for squad, carrying out retrospective for every
callout and reviewing SLIs/SLOs.
• Owns the tech/repair debt, risk and compliance for the tooling with respect to
infrastructure, pipelines, access etc
• Track optimum utilization of resources and monitor/track the delivery schedule
• Review solutions designs with the Architects / Principal DevOps Engineers as required
• Provide monthly reporting which align to DevOps Tooling KPIs
What you will have
• Candidate should have 8+ years of experience and Hands-on DevOps experience and
experience in team management.
• Strong communication and interpersonal skills, Team player
• Good working experience of CI/CD tools like Jenkins, SonarQube, FOSSA, Harness, Jira, JSM,
ServiceNow etc.
• Good hands on knowledge of AWS Services like EC2, ECS, S3, IAM, SNS, SQS, VPC, Lambda,
API Gateway, Cloud Watch, Cloud Formation etc.
• Experience in operating and governing DevOps Toolchain
• Experience in operational monitoring, alerting and identifying and delivering on both repair
and technical debt
• Experience and background in ITIL/ITSM processes. The candidate will ensure development
of the appropriate (ITSM) model and processes, based on the ITIL Service Management
framework. This includes the strategic, design, transition, and operation services and
continuous service improvement
• Provide ITSM leadership experience and coaching processes
• Experience on various tools like Jenkins, Harness, Fossa,
• Experience of hosting and managing applications on AWS/AZURE•
• Experience in CI/CD pipeline (Jenkins build pipelines)
• Experience in containerization (Docker/Kubernetes)
• Experience in any programming language (Node.js or Python is preferred)
• Experience in Architecting and supporting cloud based products will be a plus
• Experience in PowerShell & Bash will be a plus
• Able to self manage multiple concurrent small projects, including managing priorities
between projects
• Able to quickly learn new tools
• Should be able to mentor/drive junior team members to achieve desired outcome of
roadmap-
• Ability to analyse information to identify problems and issues, and make effective decisions
within short span
• Excellent problem solving and critical thinking
• Experience in integrating various components including unit testing / CI/CD configuration.
• Experience to review current toolset and plan for upgrade.
• Experience with Agile framework/Jira/JSM tool.• Good communication skills and ability to communicate/work independently with external
teams.
• Highly motivated, able to work proficiently both independently and in a team environment
Good knowledge and experience with security constructs –
- Demonstrated experience with AWS
- Knowledge of servers, networks, storage, client-server systems, and firewalls
- Strong expertise in Windows and/or Linux operating systems, including system architecture and design, as well as experience supporting and troubleshooting stability and performance issues
- Thorough understanding of and experience with virtualization technologies (e.g., VMWare/Hyper-V)
- Knowledge of core network services such as DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing is required
- Experience in reading, writing or modifying PowerShell, Bash scripts & Python code.Experience using git
- Working know-how of software-defined lifecycles, product packaging, and deployments
- POSTGRESSQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
- At least 2 from AWS Associate Solutions Architect, DevOps, or SysOps
- At least 1 from AWS Professional Solutions Architect, DevOps
- AWS: S3, Redshift, DynamoDB, EC2, VPC, Lambda, CloudWatch etc.
- Bigdata: Databricks, Cloudera, Glue and Athena
- DevOps: Jenkins, Bitbucket
- Automation: Terraform, Cloud Formation, Python, Shell scripting Experience in automating AWS infrastructure with Terraform.
- Experience in database technologies is a plus.
- Knowledge in all aspects of DevOps (source control, continuous integration, deployments, etc.)
- Proficiency in security implementation best practices on IAM policies, KMS encryption, Secrets Management, Network Security Groups etc.
- Experience working in the SCRUM Environment
- 3+ years experience leading a team of DevOps engineers
- 8+ years experience managing DevOps for large engineering teams developing cloud-native software
- Strong in networking concepts
- In-depth knowledge of AWS and cloud architectures/services.
- Experience within the container and container orchestration space (Docker, Kubernetes)
- Passion for CI/CD pipeline using tools such as Jenkins etc.
- Familiarity with config management tools like Ansible Terraform etc
- Proven record of measuring and improving DevOps metrics
- Familiarity with observability tools and experience setting them up
- Passion for building tools and productizing services that empower development teams.
- Excellent knowledge of Linux command-line tools and ability to write bash scripts.
- Strong in Unix / Linux administration and management,
KEY ROLES/RESPONSIBILITIES:
- Own and manage the entire cloud infrastructure
- Create the entire CI/CD pipeline to build and release
- Explore new technologies and tools and recommend those that best fit the team and organization
- Own and manage the site reliability
- Strong decision-making skills and metric-driven approach
- Mentor and coach other team members

Requirements and Qualifications
- Bachelor’s degree in Computer Science Engineering or in a related field
- 4+ years of experience
- Excellent analytical and problem-solving skills
- Strong knowledge of Linux systems and internals
- Programming experience in Python/Shell scripting
- Strong AWS skills with knowledge of EC2, VPC, S3, RDS, Cloudfront, Route53, etc
- Experience in containerization (Docker) and container orchestration (Kubernetes)
- Experience in DevOps & CI/CD tools such as Git, Jenkins, Terraform, Helm
- Experience with SQL & NoSQL databases such as MySql, MongoDB, and ElasticSearch
- Debugging and troubleshooting skills using tools such as strace, tcpdump, etc
- Good understanding of networking protocol and security concerns (VPN, VPC, IG, NAT, AZ, Subnet)
- Experience with monitoring and data analysis tools such as Prometheus, EFK, etc
- Good communication & collaboration skills and attention to details
- Participation in rotating on-call duties








