Delivery Manager at MNR Solutions Pvt. Ltd · Remote only · 0 - 1 years · ₹5L - ₹7L / yr · Profitable · Remote only · Posted 10 Sep 2021

Hiring fresher's for role of “Customer Delivery Manager” for one of the leading product based company in telecom analytics servicing.
Perks:-
- Exciting opportunity to kick start career in leading telecom analytics solutions with worldwide customers & clients.
- Lucrative compensation at fresher’s level with attractive additional bonus
- Chance to travel as part of the work
- Great platform to learn, earn, deliver & grow in the telecom industry.
- Multiple Vacancies, thus higher chance of selection with on the spot offer.
Work responsibilities expected:
- Learning & understanding about company’s products, Digital and build knowledge that allows optimum deployments.
- Get trained on the standard and cloud deployment methodologies and practices and application of the same in the projects assigned.
- Optimal grievance handling & servicing on client requirements/queries, through best approach.
- Beforehand anticipation of situations, drawbacks and complaints & delivering adequate and timely solutions with premium customer satisfaction.
Desired Profile:
- Bachelor’s Degree in Computer/Telecommunications/E&E Engineering or equivalent with min 65% in final year.
- Strong communication skill. Good listener and really good at articulation of issues/discussion at hand.
- Solid organizational skills including attention to detail, multitasking skills, efficiency, agility.
- Strong understanding of Linux, Scripting, DevOps, SQL is a must. DevOps understanding will be an added plus.

About MNR Solutions Pvt. Ltd
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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.






