Hiring fresher's for role of “Customer Delivery Manager” for one of the leading product based company in telecom analytics servicing.
Perks:-
- Exciting opportunity to kick start career in leading telecom analytics solutions with worldwide customers & clients.
- Lucrative compensation at fresher’s level with attractive additional bonus
- Chance to travel as part of the work
- Great platform to learn, earn, deliver & grow in the telecom industry.
- Multiple Vacancies, thus higher chance of selection with on the spot offer.
Work responsibilities expected:
- Learning & understanding about company’s products, Digital and build knowledge that allows optimum deployments.
- Get trained on the standard and cloud deployment methodologies and practices and application of the same in the projects assigned.
- Optimal grievance handling & servicing on client requirements/queries, through best approach.
- Beforehand anticipation of situations, drawbacks and complaints & delivering adequate and timely solutions with premium customer satisfaction.
Desired Profile:
- Bachelor’s Degree in Computer/Telecommunications/E&E Engineering or equivalent with min 65% in final year.
- Strong communication skill. Good listener and really good at articulation of issues/discussion at hand.
- Solid organizational skills including attention to detail, multitasking skills, efficiency, agility.
- Strong understanding of Linux, Scripting, DevOps, SQL is a must. DevOps understanding will be an added plus.
About MNR Solutions Pvt. Ltd
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• Internet Technologies: Virtualization, DNS, Web and Application Servers like Tomcat, WebLogic
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About Demandbase company
The world’s largest and fastest-growing companies such as Accenture, Adobe, DocuSign and Salesforce rely on Demandbase to drive their Account-Based Marketing strategy and maximize their B2B marketing performance. We pioneered the ABM category nearly a decade ago, and today we lead the category as an indispensable part of the B2B MarTech stack. Our achievements and innovation would not be possible without the driven and collaborative teams here at Demandbase. As a company, we’re as committed to growing careers as we are to building world-class technology.
InsideView helps businesses drive rapid revenue growth by empowering business leaders to discover new markets, target and engage the right buyers, and manage customer data quality. Our AI-based B2B data and intelligence platform delivers the industry’s most relevant and reliable buyer signals and, combined with InsideView’s data expertise and best-in-class customer support, is trusted by the world’s best performing companies.
We believe in the power of technology to deliver business value, and in creating solutions that change the way companies sell and engage with their customers. We take risks in order to develop groundbreaking solutions. We are market savvy and competitive, and ready to transform our industry at this exciting inflection point for the company and the market. We focus on the needs of our customers now, and in the future. We love coming to work every day and are looking for smart, engaged, and fun people to join us.
Our headquarters is located in San Francisco’s vibrant Potrero Hill neighborhood, with additional locations in downtown Austin, Texas, and Hyderabad, Telangana, India.
Job Description: Database Engineer
We are looking for a Database Engineer with 4+ years of experience. We are looking for the ability to optimize, troubleshoot, and ensure high availability of the databases.
Additional desirable skills:
About You
- Writing queries used for front- end applications (websites, desktop applications)
- Designing and coding database tables to store the application data
.- Data modeling to visualize database structure.
- Reviewing query performance and optimizing code.
Roles and Responsibilities:
- Work on application development lifecycle activities that include: Analysis, Design, Coding, Testing & Implementation
- Execute all phases of software application projects including resolving issues and helping to ensure successful deployment
- Proactively adapt to the changing business and technological landscape of Salesforce and .Net/Java platforms
- Design Salesforce solutions and form effective project plans. Add value in all stages of project work (definition, development, deployment)
- Assist in developing customized solutions to problems identified by business area managers
- Tackle inconsistencies in data quality and create processes to overcome system deficiencies
- Master new technologies and development models
Desired Candidate Profile:
- 3+ years Force.com development experience, with a strong focus on Apex and Visualforce development
- Must have experience in developing CRM Sales based applications, Workflows, Approvals, Reports (including joined reports), Dashboards along with basic SFDC “click and customize” environment
- Strong development skills in Lightning, Apex and Visualforce which includes writing triggers, components, classes etc.
- Proven skills in integrating JavaScript, jQuery and AJAX based functionalities in Visualforce
- Sound experience in analyzing security requirements and accordingly designing and implementing profiles, roles, permissions etc
- Experience in developing integration processes using Salesforce.com’s Web Services API and third-party integration tools (Apex Data Loader, DB Amp etc) is desirable • Knowledge of SFDC deployment, configuration and administration processes would be an added advantage
- Must be up to date with latest releases in Salesforce as a platform
- Familiarity in jQuery, CSS, XML, DHTML and HTML
- Leverage experience with .NET development, web services development and SQL development to build integration points between Salesforce and back-end systems
- Good interpersonal skills, for effective communication with business and development teams
- Proven track record of successful and timely project delivery
- Candidate should have Salesforce certification
2. Perform data migration and conversion activities.
3. Develop and integrate software applications using suitable development
methodologies and standards, applying standard architectural patterns, taking
into account critical performance characteristics and security measures.
4. Collaborate with Business Analysts, Architects and Senior Developers to
establish the physical application framework (e.g. libraries, modules, execution
environments).
5. Perform end to end automation of ETL process for various datasets that are
being ingested into the big data platform.
Responsibilities
At Dolat, code is our business, so naturally, the Core Engineering and Systems team is at the center of what we do. Our community of developers has designed and continues to enhance one of the fastest
trading platforms using the latest tools and technologies. As a Software Developer, you’ll draw upon your computer science, mathematical, and analytical abilities to develop complex and nimble code used to grow our business and increase the efficiency of the global financial markets.
Your responsibilities may include any of the following, which will require you to exercise discretion and independent judgment:
• Augmenting, improving, redesigning, and/or re-implementing Dolat's low-latency/highthroughput production trading environment, which collects data from and disseminates
orders to exchanges around the world
• Optimizing this platform by using network and systems programming, as well as other advanced techniques
• Developing systems that provide easy access to historical market data and trading simulations
• Building risk-management and performance-tracking tools
• Shaping the future of Dolat through regular interviewing and infrequent campus recruiting trips
• Implementing domain-optimized data structures
• Learn and internalize the theories behind current trading system
• Participate in the design, architecture and implementation of automated trading systems
• Take ownership of system from design through implementation
Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.
- 5 to 8 years of hands on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA
- 5 plus years of experience in the design, development, and implementation of programming code
- Experience in database development
- VBA - Should have good experience in developing efficient logic/algorithms using VBA
- Solid understanding of SDLC concepts
- Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
- Must be good at all excel features and excel formulas
- Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
- Work both independently and as part of a team
- Experience in requirements gathering, effort estimate, designing and implementation and creating mock-up screens
- Experience in databases like MS SQL Server (2005 to 2012,2014), MySQL and MS Access
- Must have strong database concepts and DB designing skills
- SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates
- Experience in writing Stored procedures, Triggers and T-SQL
- Nice to have programming knowledge in C#
- VBA, SQL
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance
- Should be able to work independently
- Must be Proactive and Self-motivated
- Must have the ability to prioritize the work, execute tasks and meet the deadline without fail
- Effective time management skills
- Customer Focus, Willing to learn and self- teach any new technology
- Strong business and collaboration skills, and responsive to service needs and operational demands.