Engineering Manager

Please note - this job is based physically out of Mauritius. You will have to physically relocate to Mauritius. Relocation support will be provided.

Max salary can go upto 30Lacs depending on current salary.

Tax structure in Mauritius is only 15%, so more in hand salary compared to India.

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› Are you looking for a new challenge in a dynamic and fast-growing company?

Following our successes, we are expanding our capabilities and are looking for a Technical Architect on Dynamics 365 included Finance and Operations(formerly Dynamics AX).

› IN THIS ROLE

 In collaboration with the projects' solution architects, you will define the D365 technical architecture to be implemented.

 Your interpersonal skills will allow you to work in close collaboration with our clients' technical experts.

 Expert in Finance & Operations you have a good experience on one or two D365 Apps. You are willing to work on all available D365 Apps (Project Operations, CE, FS, ....), Dataverse...

 In collaboration with the team of functional consultants, you will participate in the enrichment and integration of the standard Microsoft Dynamics 365 solution to meet the challenges of our customers.

 You will translate our customers' functional specifications into technicalspecifications that can be used by the technical team, particularly to help our nearshore team.

 You are able to act as a technical leader and bring your experience to the whole team

 You can handle complex developments and interfaces

 You advise our customers on the use of Azure tools and D365 derivatives

 You provide support in the sales phase in the form of pre-sales activities and solution concepts, demonstrations, ....

OUR OFFER

 Work at one of the leading Swiss IT service providers, leader in Microsoft technologies with more than 100 collaborators in Dynamics 365

 A sector in strong development and a supportive culture with excellent opportunities for professional and personal training and development

 Interesting and varied tasks

 A close collaboration with Microsoft, as gold partner

 Work in local and international deployments 

ABOUT YOUR PROFILE

The ideal Candidate will have:

 A certification on Microsoft Dynamics AX2012R3 or Dynamics 365 FO for your functionalspecialty

 Master's degree or more

 8+ years’ experience in implementing Dynamics AX / Dynamics 365 in an IT service company (senior)

 Good process knowledge in development,support, ERP project orservices companies

 Very good knowledge of Dynamics AX/365 over the entire technical range, a second apps(D365CE, … ) is a plus.

 In-depth knowledge in a specialist area (e.g.ERP domain, Dataverse, CE, …) and corresponding expert knowledge in Dynamics AX/365

 Basic database knowledge and knowledge of the data structure of Dynamics AX/365

 Abilities to prepare architecture and analysis documents in a structured and understandable form

 Team player with conflict resolution potential

 Strong communication skills combined with social competence.

 French knowledge is a plus.

 Ability to travel to Switzerland for short term

Job Overview:

As a Lead ETL Developer for a very large client of Paradigm, you are in charge of design and creation of data warehouse related functions such as, extraction, transformation and loading of data and expected to have specialized working knowledge in Cloud platforms especially Snowflake. In this role, you’ll be part of Paradigm’s Digital Solutions group, where we are looking for someone with the technical expertise to build and maintain sustainable ETL Solutions around data modeling and data profiling to support identified needs and expectations from the client.

Delivery Responsibilities

• Lead the technical planning, architecture, estimation, develop, and testing of ETL solutions
• Knowledge and experience in most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures, and SaaS-based applications; Experience developing ETL-based Cloud PaaS and SaaS solutions.
• Create Data models that are aligned with clients requirements.
• Design, Develop and support ETL mapping, strong SQL skills with experience in developing ETL specifications
• Create ELT pipeline, Data Model Updates, & Orchestration using DBT / Streams/ Tasks / Astronomer & Testing
• Focus on ETL aspects including performance, scalability, reliability, monitoring, and other operational concerns of data warehouse solutions
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate end to end ETL solutions
• Experience gathering requirements and defining the strategy for 3rd party data ingestion methodologies such as SAP Hana, and Oracle
• Understanding and experience on most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures and SaaS-based applications; Experience designing ETL based Cloud PaaS and SaaS solutions.

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Python, Teradata, MYSQL, SQL Server, RDBMS, Apache Airflow, AWS S3, AWS Datalake, Unix scripting, AWS Cloud Formation, DevOps, GitHub
• Demonstrate best practices in implementing Airflow orchestration best practices such as creating DAG’s, and hands on knowledge in Python libraries including Pandas, Numpy, Boto3, Dataframe, connectors to different databases, APIs
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• Develop virtual warehouses using Snowflake for data-sharing needs for both internal and external customers.
• Create Snowflake data-sharing capabilities that will create a marketplace for sharing files, datasets, and other types of data in real-time and batch frequencies
• At least 8+ years’ experience in ETL/Data Development experience
• Working knowledge of Fact / Dimensional data models and AWS Cloud
• Strong Experience in creating Technical design documents, source-to-target mapping, Test cases/resultsd.
• Understand the security requirements and apply RBAC, PBAC, ABAC policies on the data.
• Build data pipelines in Snowflake leveraging Data Lake (S3/Blob), Stages, Streams, Tasks, Snowpipe, Time travel, and other critical capabilities within Snowflake
• Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity
• Demonstrable experience of driving meaningful improvements in business value through data management and strategy
• Must have a positive, collaborative leadership style with colleague and customer first attitude
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Experience with Azure Cloud, DevOps implementation
• Ability to work as a collaborative team, mentoring and training the junior team members
• Position requires expert knowledge across multiple platforms, data ingestion patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 8+ years relevant experience or equivalent.

Role : ServiceNow (ITSM +HRSD) Developer

Qualification :Bachelor's degree in computer science, Information Technology, or a related field.

Experience : 5 to 8 years

Location: Remote

Responsibilities:

• Collaborate with IT and HR stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITSM and HRSD solutions.
• Design, develop, and configure ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITSM and HRSD processes and automation.
• Integrate ServiceNow with other systems and external platforms using APIs and web services.
• Collaborate with cross-functional teams to define and implement ITSM and HRSD best practices, ensuring alignment with industry standards and organizational goals.
• Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
• Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
• Stay updated with the latest ServiceNow releases and ITSM/HRSD-specific features, proactively identifying opportunities for process improvement and system optimization.
• Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the needs of IT and HR departments.
• Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
• Provide technical guidance and mentorship to junior developers, promoting knowledge sharing and professional growth.

Qualifications:

• Strong expertise in ServiceNow ITSM and HRSD modules, including Incident Management, Change Management, Problem Management, HR Case Management, Employee Service Center, and Employee Onboarding.
• Proficient in ServiceNow development and configuration, including workflows, business rules, UI policies, and scripting using JavaScript.
• Experience with ServiceNow integration using APIs and web services.
• Familiarity with ITIL and HR processes, policies, and compliance requirements.
• ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and HR Service Delivery Implementation Specialist are highly desirable.
• Experience with Agile development methodologies.

·        Minimum 4+ years of experience as a Fullstack Developer with expertise in Angular, React, and Golang.

·        Strong knowledge and hands-on experience in database technologies such as PostgreSQL, Redis, and Cassandra.

·        Proficiency in front-end development using Angular and React frameworks.

·        Solid understanding of server-side development using Golang and building RESTful APIs.

·        Experience with database design, optimization, and query optimization techniques.

·        Familiarity with version control systems (e.g., Git), issue tracking tools, and agile methodologies.

·        Strong problem-solving and analytical skills.

·        Excellent communication and collaboration abilities.

Ability to work effectively in a fast-paced, dynamic environment and meet project 

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Expertise of SQL/PL-SQL -ability to write procedures and create queries for reporting purpose.
• Must have worked on a reporting tool – Power BI/Tableau etc.
• Strong knowledge of excel/Google Sheets – must have worked with pivot tables, aggregate functions, logical if conditions.
• Strong verbal and written communication skills for coordination with departments.
• An analytical mind and inclination for problem-solving

JOB DESCRIPTION: The Fraud Lead will manage the gameplay fraud for all poker products and work closely with the payments team to create smooth players and gameplay investigations with the outcome being a low level of fraud across the business. You will liaise directly with network partners via multiple communication channels, to assist with fraud issues via providing fast, accurate and thorough responses to numerous contacts per shift. You will be responsible for building and maintaining Gaming Integrity controls related to issues such as collusion, bots/live assistance use, money dumping and more.

Your key job responsibilities as the Fraud Lead in Pocket52 will include:

• Day to day gameplay fraud analysis to identify and prevent fraud in poker
• Ensuring that all team members follow the fraud procedures
• Constant assessment of the fraud process and constant improvement to the processes
• The role involves utilizing a number of detection and investigation techniques in-order to identify high risk accounts, unusual activity, investigates and subsequently close suspicious accounts. 
• You will be proactively investigating and reviewing the player pool for suspicious activity and building cases that result in removing any players who are a threat to the integrity of the games on the Pocket network
• Review customer transactions and gameplay to prevent fraudulent actions.
• Discover new techniques in fraud prevention and customer service using various software and applications
• Monitoring for poker rooms
• Working with the product managers and marketing team to ensure promotions cannot be abused by players

To apply for the Fraud Lead in Pocket52 you will need:

• 3+ years previous experience in managing fraud for online games
• Experience playing online poker and knowledge of the online poker games products, promotion types and customers
• Knowledge of all fraud tools and ability to access products for purpose
• Ability to query and analyse behavioural data in order to identify patterns of fraud
• Ability to manage a heavy workload, prioritising and managing the pressure that comes with managing a critical product vertical
• Technically aware, comfortable working with multiple IT systems, databases and programs
• Solid understanding of game theory optimal (GTO) poker solutions
• Conduct OSINT checks in poker fraud investigations.

Role of a Quantitative Trader

Role and Responsibilities:

*Candidate is expected to have a rigorous quantitative aptitude and go-get attitude.

*Candidate will be monitoring closely quantitative models in Derivatives markets and manage the Risk of its open Positions

Requirements:

Education (Candidate should satisfy one of the following)

 B.Sc./M.Sc. Mathematics or B.Sc./M.Sc. Statistics from a reputed college with good grades

 B.Tech with good grades and strong quantitative aptitude

 CFA/FRM Level 1 cleared

 Any other degree with Financial Derivatives as a subject and through knowledge of Options Greeks (Portfolio Level, Risk Management, Hedging)

Preferences:

Following skill sets are not required but candidate will get preference if he/she possesses any of the following:

 Working knowledge of python for historical data analysis or working on real-time analytics getting feed from a web API (Data structures, numpy, scikit-learn, tensor flow)

 MATLAB/R for Time series analysis

 Knowledge of AFL ( Amibroker Formula Language)

Benefits and Advantages for Candidate:

 Steep learning curve

 Extensive training on mathematics of derivatives market

 Dynamic work environment.

 Merit based growth

 Quarterly bonuses Based on Performance post training period (where bonus can surpass the base salary)

Pay Structure:

 Extensive training period(probation period) of 3 months(Stipend Paid during training period INR 20,000)

 Pay Structure post the training period:

Base Salary of 5 Lacs p.a  + Performance Bonuses

Working Hours:

We neither believe in staying unnecessary in office if there's nothing productive to be done nor do we believe in long unproductive lunch breaks.

 Standard Market Hours : 8:45 – 5.00 p.m

 Training Pre and Post market hours